Change iPhone to iPod:  won't restore/sync

I have an iPhone 3G that no longer has phone service, but otherwise worked perfectly fine.  Took it to AT&T store and they wiped it clean and told me to Restore and then sync.
I have restored 3 times, but the iPhone continues to show only an arrow indicating "connect to iTunes."
My older son has an iPod & am able to sync or do whatever to that device.  Attempting to turn older iPhone into an iPod for younger son.
Unfortunately, not being prompted to sync when connected to iTunes.  ANY HELP out there, I'm desperate!!!

I have an iPhone 3G that no longer has phone service, but otherwise worked perfectly fine.  Took it to AT&T store and they wiped it clean and told me to Restore and then sync.
I have restored 3 times, but the iPhone continues to show only an arrow indicating "connect to iTunes."
My older son has an iPod & am able to sync or do whatever to that device.  Attempting to turn older iPhone into an iPod for younger son.
Unfortunately, not being prompted to sync when connected to iTunes.  ANY HELP out there, I'm desperate!!!

Similar Messages

  • IPod Won't Restore Error 3194

    The iPod won't restore an when i try to restore my iPod in comes up with the Error 3194, from what i can call the error apppears when it says verfiying with apple i have tried changing host, no luck.

    This device is not eligible for the requested build: Also sometimes displayed as an "error 3194." If you receive this alert, update to the latest version of iTunes. Third-party security software or router security settings can also cause this issue. To resolve this, follow Troubleshooting security software issues.
    Downgrading to a previous version of iOS is not supported. If you have installed software to perform unauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. First you must uninstall the unauthorized modification software from the computer, then edit out the "gs.apple.com" redirect from the hosts file, and then restart the computer for the host file changes to take affect.  For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart. Also, using an older or modified .ipsw file can cause this issue. Try moving the current .ipsw file, or try restoring in a new user to ensure that iTunes downloads a new .ipsw.
    Error 3194: Resolve error 3194 by updating to the latest version of iTunes. "This device is not eligible for the requested build" in the updater logs confirms this is the root of the issue. For more Error 3194 steps see: This device is not eligible for the requested build above.
    Above from:
    http://support.apple.com/kb/TS3694#error1601
    Try tis:
    3194-How do I reset the hosts file back to the default?

  • Help!!! ipod won't restore on itunes

    my ipod won't restore on itunes because it says this check your network connections are connected and your network connection is active or try again later. i have no idea what this means and i have tried again later and it hasn't worked. also if i can restore can i get my things back? thanks

    Try disabling the computer's antivirus and firewall.
    - Next try the manual install method of:
    iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch
    - Then try on another computer
    You can restore from backup to get things back
    To restore from backup see:
    iOS: How to back up      
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload iTunes purchases by:
      Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • HT1339 My ipod won't restore. It keeps coming up with an error message.

    My ipod won't restore. It keeps coming up with an error message. that says "The iPod '_____' cannot be restored because it contains files that are in use by another application." How do I fix this?
    The only thing that's open is my itunes, so i don't see how anything on my iPod can be in use by another application.
    It also does this when I try to eject it, so I end up having to just unplug it instead of ejecting it, which I know is not good.
    And if it matters, sometimes I plug in my iPod and it doesn't register on either the iPod or in iTunes that my iPod is plugged in, so sometimes I have to re-plug it in. And my iPod these days will continue to say that it's syncing even though iTunes will say it's finished.
    Please help me!

    Go to your computer's System Tray and try ejecting.  If you can't eject, there is an application that is trying to access your iPod.
    Go to http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx and download ProcessExplorer.
    Go to http://support.microsoft.com/kb/555665 and follow the instructions under Resolution.
    Note that this is a good, general process any time you can't access any file.
    In my case an update to RealPlayer installed a program called RecordingManager that was accessing my iPod.

  • HT4859 I need purchased itunes on my changed iphon although contacts has been restored

    I needpurchased itunes on my changed iphon although contacts has been restored?

    What you are supposed to do is to maintain a backup of your iTunes library (and indeed any other data you care about) so that if something goes wrong with your computer and it needs to be repaired, or you decide to upgrade to a new computer, you can then restore those backup files to your new or repaired system.
    If you have an iPod/iPhone etc. with your purchases on then this post from forum regular Zevoneer might help.
    Users in the US now have a ability to redownload previous purchases. Hopefully Apple will negotiate this right for the rest of the world as they roll out their iCloud service but right now your remaining option is to ask nicely (start with the Report a Problem link in your account history). There have been reports that, on occasion, iTunes Store staff will grant a second download of your previously purchased content, although they are not obliged to do so.
    tt2

  • Something has changed on my iPod. When I sync it now it scrambles music between playlists. So, I will be listening to my jazz playlist when suddenly holiday music from another playlist is there. When I go to iTunes, however, the playlist is as it should b

    Something has changed on my iPod. When I sync it now it scrambles music between playlists. So, I will be listening to my jazz playlist when suddenly holiday music from another playlist is there. When I go to iTunes, however, the playlist is as it should be--jazz in the jazz playlist, holiday music in the holiday music playlist. I have two iPods--one is syncing properly while the older one is not. Any thoughts?

    You are currently managing your music manually. You can either sync or manage the music manually, not both. If you want to sync, all the music currently on your phone will be erased and replaced with whatever you decide to sync to it.

  • ITunes won't see iPhone or iPod. Apple TV sync's fine

    My iTunes stopped recognizing my iPhone and iPod touch. I've rebooted both devices, done a restart on both devices. Rebooted my MacBook. Done every combination of the above. Downloaded/Reinstalled iTunes.
    Runnning:
    MacOSX 10.7.2 (Lion)
    iTunes 10.5.1
    iPhone 5.0.1 (3GS) - Upgrading to 4s tomorrow.
    iPod Touch 4.2.1
    I've used both USB ports. Multiple sync cables. Both devices will charge. I'm just worried I'm going to plug in my 4s and I'll have the same problem. And, how to fix the iPod toch.

    This may not be helpful but you are not the only one.
    https://discussions.apple.com/message/16779597#16779597
    https://discussions.apple.com/message/16779593#16779593

  • Stupid ipod won't restore.!!!!!!!!!!!!!!!!!!!!!!!!!

    hi,
    i dont know why... i plugged in my itunes supposedly to format it to windows version because i went to the apple store and when they fixed a problem, they used a mac; so they told me to go back and reformat it.. (using ipod updater) so i got home and plugged the ipod on and it failed!! it wont update OR restore! after that, the ipod shows nothing but a white screen saying "plug ipod to computer. use itunes to restore" or something like that. and when i do, it doesnt work! it says that it fails!!!!!!! the ipod doesnt show up on itunes or anything. i set it to disk mode to try and it still is the same thing. i also reinstalled itunes and ipod updater and it still doesnt seem to wanna behave. i cant get my ipod to function or do anything but sit still!!!!
    please help.
    thank you so so much!!!
    ipod video 60 GB   Windows XP   white

    I, too, am having troubles restoring my G5/video iPod. First, iTunes indicated that my iPod was running 'an old version' and to run iPod Updater to update it (even though I had run updater a month or so before). Then, my iPod would not play music that I bought from iTunes (skipped over them w/o playing).
    1 - I tried clearing these songs from the iPod and restoring them, but they still would not play. (Some of the playlists that I changed on my PC won't sync properly with my iPod either - on the iPod, the playlists are the old/unchanged ones).
    2 - I tried resetting my iPod (hold the middle button and menu button to restart). No change in behavior.
    3 - I ran the latest iPod Updater 6-28-2006? but that didn't solve my problems. I still couldn't play my recent iTunes music. (I think I could still play music that I bought a few months ago, though).
    4 - As a last resort, I used the iPod Updater to RESTORE my iPod, which caused my PC to freeze, requiring a reboot. Now, my iPod shows a b&w message "Connect to your computer. Use iTunes to Restore" when it starts up, and when I connect it to my computer it shows a different "Do not disconnect" screen (smaller, b&w 'not' sign). iPod Updater does not recognize my iPod any more, although my PC shows "Removable Disk" in the Drives list.
    5 - I stopped the iPod.exe process and I tried to format the iPod under M$ Windows, as suggested, but the format dialog won't let me. The iPod Updater application tries to run but fails with a "disk write failure".
    HOW CAN I FIX MY IPOD?

  • IPod won't charge/sync

    Sometimes my ipod will charge when plugged into my computer, most of the time it won't. Sometimes it will start to sync and show up on iTunes, then it disappears from iTunes after about a minute and the sync is cancelled (but it may still be charging). When I go on Music part of my ipod the screen freezes to just show a music note and the words 'Canceling Sync'. The first time the sync was cancelled all my songs (but no apps) were deleted. Since iTunes won't recognise it I can't put the songs back on.
    I have already done the following:
    Restarted and attempted to restore the ipod (can't restore as it isn't recognised though), nothing happened.
    Removed and reinstalled iTunes, nothing happened
    Restarted my computer, nothing happened.
    USed a different USB port, nothing happened.
    Used a different USB cable, nothing happened.
    I'm pretty sure that my ipod is causing all the problems as my sister's works fine, it's recognised and charges with no problems.
    A few days ago it took a while to begin charging, then today out of nowhere all these problems began.
    My ipod is a first generation iPod touch and my computer is an iMac with Mac OSX 10.6.7 by the way.
    What should I do? I don;t want to take it to service as since the iPod is pretty ancient, it would cost a fortune, but I really need it to be fixed. Help!

    lllaass wrote:
    Did you use the same cable that worked for your sister's iPod?
    Look into the donnectoru are of hiPod and look for corrosion and other abnormalities on the contacts.
    You can try the standard fixes to rule out a software problem:
    - Reset. Nothing will be lost
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup
    - Restore to factory defaults/new iPod
    I don't understand what you mean by the parts I have made bold. Yeah I have two cables. One is mine, the other is my sister's. Both work on hers. None work on mine.
    I have reset. didn't work. What do you mean restore from backup/factory default. Wouldn't i nedd itunes to do this and iTunes refuses to recognise my ipod no matter what I do.

  • HT201263 I did a factory reset on my iPhone and it won't restore from the apple logo, HELP!!!!

    DId a factory resent on my iPhone and it now won't restore itself from the apple logo even when I hold down the "on" button and the "home" button together

    Next time, remember to first turn iMessage & FaceTime off, delete the iCloud account, then restore/reset the phone. To fix, if you setup a support profile with Apple, you can login to your support profile & remove the phone. If not, change your Apple ID password.

  • IPod won't restore to factory default

    Had to do a restart(the menu & select button) after it froze while on a laptop with windows vista while trying to sync music. Since then, trying to do a restore on both the laptop w/ vista AND my PC w/ XP and i get the same message every time. The iPod after every restore reads "Connect to your computer. Use iTunes to restore." and plugging it into iTunes it says "iTunes has detected an iPod in recovery mode. You must restore this iPod before it can be used with iTunes" After EVERY restore this has happened, I have tried putting the iPod into Disk Mode beforehand and leaving it to charge for like 4+ hours and nothing seems to be working. Any help would be appreciated, Thanks ahead of time!

    By outlet do you mean a USB port on your computer?  If so does your I pod show up in iTunes?  If not you will have to follow the appropriate steps for your iPod not showing up in iTunes for your particular OS.  Are you using a Mac or a PC?

  • Ipod won't fully sync after latest update!

    I have the most recent ipod and itunes update but it erased EVERYTHING off my ipod and didn't restore it. I lost over 3000 songs that now will not sync. It's backed up on itunes but now it's only syncing 200 of the 3000 songs. Majority of my music was imported from cds to the library and I don't have the cds anymore but, like i said, its on itunes. They play fine on itunes but how do I get it on to my ipod now??

    same here i downloaded itunes 11 last night and this morning i get an "error -42408" so altough my itunes recognizes my ipod, it simply wont sync and asks me to eject manually. I tried restoring and it still wont sync.
    here's a link with some solutions
    http://forums.macrumors.com/showthread.php?t=1499345
    macbook os x 10.6.8
    ipod touch 2nd gen version 5.1.1 (9B206)

  • Why iPod Touch cannot be synced because I do not have the privilege to make the changes?, Why iPod Touch cannot be synced because I do not have the privilege to make the changes?

    When trying to sync m iPod Touch with my iTunes it tells me that the iPod Touch cannot be synced because I do not have the privilege to make the changes.

    Hello Lizzyr Lizaryd,
    And welcome to Apple Discussions!
    Try reformatting the iPod using *Disk Utility*. For instructions on how to do this, see this Apple Support document.
    http://b-rockprogramming.blogspot.com/p/ipoditunes-tutorials-and.html
    B-rock

  • My ipod won't restore,error 6. I would really appreciate any advice,please

    I bought a new ipod touch 8gb, 2nd gen 5 months ago, Its always had a few problems whilst syncing like itunes crashing but now I cannot restore it, I have tried so many times I have lost count, 'ipod cannot be restored error 6' keeps on coming up every single time I try to restore it.
    I have windows vista, could that be why its not working, Ive tried:
    -Deleting the ipod software on the computer,
    -Disabling the firewall,
    -Different usb ports,
    -Restarting the computer...
    I don't know what to do, I really appreciate any advice at all as to why it's doing this and how to fix it, I've read the apple support pages but they do not help.
    Many thanks, I look forward to hearing from someone, anyone soon
    Message was edited by: zarahmann

    Error 9
    This error occurs when the device unexpectedly loses its USB connection with iTunes. This can occur if the device is manually disconnected during the restore process. This issue can be resolved by performing USB troubleshooting, using a different USB dock-connector cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.
    From:
    http://support.apple.com/kb/TS3694#error9

  • Refurbished ipod won't restore

    I received a refurbished ipod to replace my old one, when the battery on my old one died (a 3rd generation). I followed the steps to set up my new ipod, installing the latest versions of itunes and ipod updater, then restarting my computer, and opening ipod updater. However, when I connect my ipod to the computer, supposedly the restore button on the ipod updater should become active, but it does not. I am not sure how to restore my ipod. I tried unsuccessfully to reset my ipod, but its screen remains blank. Please let me know if you have any suggestions.

    Can you find another PC and do a Restore there, it is even better if you can find a Mac instead.
    ] Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
    Tips
    a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iPod updater.
    b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
    c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
    http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921

Maybe you are looking for