Change item deatils in offline approval

Hi Experts,
I am implementing the BADI BBP_OFFLINE_APP_BADI to customize the offline approval mail. I was checking the import parameters in debug via the program /SAPSRM/OFFLINEAPPROVALSEND for the BADI implementation and found the item and account assignment details which appear in the approval mail are not held in any of the structures. Only the part till click here to approve appears in the mail. Now I need to implement the following
- Change the logic as which line items of the shopping cart are displayed in the approval mail.
- Modify the logo which appears in the approval mail.
Any pointers regarding this is appreciated.
Thanks

Hi Saravanan,
For my requirement as per the existing standard offline approval the mail is going with all line item details. I have implemented cost center based approval and want to display only the line items for which the approver is responsible in the offline mail. Is this requirement feasible through the offline approval BADI?
in FM SWW_WI_CONTAINER_READ_OBJECTS its returning the guid and object id of the shopping cart which means I can get all the line item details but again I need only the line items relevant for the approver.
"To remove the SAP logo, the import paramer it_ct_mail_text will have the SAP logo details.. just clear the line and modify the internal table it_ct_mail_text.."
I could not find any such import parameter, there is one parameter ct_mail_text but its not holding any value.
Please advice. Thanks.

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Hi all,
Im working on SRM 7.0(SP1).Im workng on customising the email content for the offine approval email for Shopping cart.The SAP help says the badi BBP_OFFLINE_APP_BADI needs to be used for this.
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Hi
Re: shopping cart rejection mail
Re: SRM : Offline approval process
https://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/10dfad5a-5398-2b10-568b-d3d999d49b5c
which reports are using to send workitem ? since 2 rbbp and rsm reports sends workitem so i think you must drill into the report how workitems are generated and that workitem needs to be modified.
In sost you might seen content of the mail which you are gonna sent.
http://help.sap.com/saphelp_srm70/helpdata/EN/31/ec423b4ac8d506e10000000a11402f/frameset.htm
http://help.sap.com/saphelp_srm70/helpdata/EN/31/47c6cb8e9249f2bc29444212e4704a/frameset.htm
here they have discussed
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Offline approval for line item based Shopping carts

Hi ,
We are planning to use offline approval and line item based approval (item based approval workflow) for shopping carts.
For e.g. 10 line items in a cart can have 10 different cost centres, and a line each need to go to respective cost centre managers for approval.
have few clarifications:
1. Can offline approval be used for item based shopping cart approval workflow?
2. Can different line items be sent by mail to different mail boxes?
3. Will 1 manager see all the 10 line items OR only the 1 line item for which he is responsible?
4. If he will get only line for which he is responsible , and once he clicks on approve , will this approval apply to his line item only , OR it will apply to all the 10 line items ?
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Hi Sumedra,
Which workflow are you using - application or process contrlled workflow?
Assuming you are using process-controlled workflow - I will answer following questions -
1. Can offline approval be used for item based shopping cart approval workflow?
- Yes, it can be used !
2. Can different line items be sent by mail to different mail boxes?
Yes
3. Will 1 manager see all the 10 line items OR only the 1 line item for which he is responsible?
1 manager can 'see' all the items but he can only approve or reject the item that he is suppose to act on. All other item will be grayed out. However, this behaviour is configuarable !
4. If he will get only line for which he is responsible , and once he clicks on approve , will this approval apply to his line item only , OR it will apply to all the 10 line items ?
- see above
Regards,
Amit

Problem while receiving a mail in blackberry using offline approval

Dear SRM Gurus,
We are working with SRM Server 5.5, SP08.
We are using offline approval functionality using Blackberry device. We
have observed that in an approval mail sent to blackberry, the approver
does not see hyperlink for "Approve by mail" or "Reject by mail" text.
However, when the same approval mail is checked on any other mail
application like gmail or yahoo, we are able to get an hyperlink and
approve the work item.
While execution of report "RBBP_NOTIFICATION_OFFAPP", we have selected
a checkbox "with approval links".
Kindly suggest, how can we rectify this problem. We will appreciate your immediate help.
Thanks in advance,
chandra sekhar
0062 081510685482

Hi
Yes, but for this you need have SAP MI (mobile infrastructure) configured in the landscape. MI is part of SAP NW. Integration of MI is possible with SRM2.0 and upwards.
For details refer -
http://service.sap.com/mobile - mobile procurement
Re: Shopping Cart approval process in SRM using Black Berry
Shopping Basket Approvals Through Blackberry
To change standard email text
Re: How can we change the standard email text?
There is a former thread dealing with text modification in the RBBP_NOTIFICATION_OFFAPP .
https://forums.sdn.sap.com/click.jspa?searchID=3694563&messageID=3714821
Configuration of Approval mails to Blackberry - Refer to the HELP links ->
http://help.sap.com/saphelp_srm40/helpdata/en/5a/af5eff85d011d2b42d006094b92d37/content.htm
Other related links ->
WF does not restart when requester accept changes
RBBP_NOTIFICATION_OFFAPP
Offline Approval: RBBP_NOTIFICATION_OFFAPP Vs RSWUWFMLEC
RBBP_NOTIFICATION_OFFAPP
Re: Offline approval
Re: Is it possible to action an approval work item sent to Lotus Notes mail
http://help.sap.com/saphelp_erp2005/helpdata/en/index_srmaddon.htm
WF-BATCH or not WF-BATCH....
Do let me know.
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Offline Approval: RBBP_NOTIFICATION_OFFAPP Vs RSWUWFMLEC

Experts,
In SRM 5.0 we have given with new report "RBBP_NOTIFICATION_OFFAPP" and BADI "BBP_OFFLINE_APP_BADI" over the previously used "RSWUWFMLEC" for offline approval.
But the old report also exist in the system. Can anybudy explain me if I can use this old report for the offline approval in SRM 5.0. If I can, then what are the more features provided by new report and BADI combination to use it instead of the old one?
Thanks
Sangharsh

Hi
SAP supports both upward and downward compatibility. You can also any report depending on your requirements.
Refer to SAP online Helphttp://help.sap.com/saphelp_srm50/helpdata/en/31/ec423b4ac8d506e10000000a11402f/frameset.htm
Please read the standard documentation of the BADI - BBP_OFFLINE_APP_BADI using SE18 Transaction.
Here is the documentation.
BBP_OFFLINE_APP_BADI
Short Text
Customer Enhancement of Offline Approval
Use
The BAdI BBP_OFFLINE_APP_BADI allows you to adapt and extend the SRM standard functionality for offline approval of workitems via e-mail.
You can:
Override the selection parameters from the sender report RBBP_NOTIFICATION_OFFAPP and flexibly determine the workitems tobe sent
Method: WORKITEMS_SELECT
Determine the e-mail recipient using your own criteria
Method: RECIPIENTS_GET
Flexibly determine the contents of the e-mail (texts, URLs)
Method: MAIL_DATA_GET
Generate the e-mail flexibly
Method: MAIL_CREATE
Define an alternative class method to generate the e-mail and/or process the response mail (decision mail) in the SAPconnect-inbound processing or via the report RBBP_OFFLINE_EVAL
Method: DETERMINE_CLASS_NAME
Define the e-mail address of the respnse mail (return address)
Method: SMTP_INBOUND_ADDR_GET
Override the selection parameter in the SAPconnect inbound processing of the reply e-mail or from the processing report RBBP_OFFLINE_EVAL CH_SNDER (set to "X" as standard) to check whether the sender of the reply e-mail matches the owner of the work item.
Method: CHK_SENDER_IND_SET
Release Note Extension of Functionality for Offline Approval (changed).
Short text
Enhancement of the Functionality for Offline Approval (Changed)
Use
As of SAP SRM 5.0, the functionality for offline approval by e-mail has been revised and enhanced.
Changes and Functional Enhancements:
The Business Communication Service (BCS) is used for sending e-mails.
(For more information about this, see SAP Help Portal at help.sap.com -> Documentation -> SAP R/3 and R/3 Enterprise Release 4.70 -> SAP NetWeaver Components -> SAP Web Application Server -> Basis Services / Communication Interfaces -> Business Workplace and Services -> Generic Business Tools for Application Developers -> Business Communication Services - Sending from SAP Applications as of Release 6.10.)
New transmission report RBBP_NOTIFICATION_OFFAPP with enhanced selection parameters:
You can now restrict your selection of work items for sending on the basis of business objects, as well as on the basis of workflow tasks (TS*) as before. This means that you can restrict transmission to specific document types (for example,. BUS2205 - Invoice).
You can now use new checkboxes to select e-mail options (which replace the old radiobuttons). Remember that the indicator you set will override the default value.
E-mail text:
Can be made up of the work item text (short text) or the task description of the work flow task (full text).
Creating attachments:
You can attach a PDF (print version) of the document you want to have approved to the mail, and/or any attachments that exist for the document.
The input fields for standard notification texts and logon URLs that belonged to the old transmission report (RSWUWFMLEC) are no longer available because the notification contents can be specified more flexibly with the help of BAdI BBP_OFFLINE_APP_BADI.
Similarly, you no longer have to specify the return address because this can be replaced by the recipient's address in the transaction for SAPconnect inbound processing (transaction SO50). (If SAPconnect inbound processing has not been activated, the response mail [decision mail] is sent by default to the WF-BATCH user, as was also the case prior to SRM 5.0. The return address in method SMTP_INBOUND_ADDR_GET of BAdI BBP_OFFLINE_APP_BADI can also be overwritten.)
Processing logic in transmission report RBBP_NOTIFICATION_OFFAPP in conjunction with BAdI BBP_OFFLINE_APP_BADI:
a) Selection of work items
On basis of selection parameters or BAdI method WORKITEMS_SELECT.
b) Determination of recipient
Work item processor (attribute "Forward work item" from the organizational model and e-mail address is checked) or on basis of BAdI method RECIPIENTS_GET.
c) Collection of e-mail data
E-mail data from work item or from BAdI method MAIL_DATA_GET.
d) Generation of e-mail
By BAdI method MAIL_CREATE (flexible generation of subject, mail text, URLs, and attachments) or by default by class CL_BBP_MESSAGE_CREATE_OFFAPP (this class can be inherited and its methods changed - with BAdI method DETERMINE_CLASS_NAME this class can override the default class).
Standard Smart Form BBP_OUT_OFFAPP, which determines the e-mail layout, can be replaced in class method DETERMINE_FORM_AND_PARAMS (previously copied and varied).
e) Sending of e-mail
Class CL_BBP_DOC_SEND_BCS sends the e-mail by BCS.
Add approval notes to response mail:
After rejecting or approving, it is possible to enter notes in the response mail (only possible for e-mails in HTML format). These notes will be saved as document notes in SRM.
Inbound processing:
As of SRM 5.0, response mails can be processed in SAPconnect inbound processing. They are processed synchronously by classCL_BBP_SMTP_INBOUND_OFFAPP.
(Inbound processing in SAPconnect is activated if a suitable entry with the recipient's address and the processing class [ exit name] exists in transaction SO50. If a mail is received at this address, the specified class is used for processing. The work item ID and the decision of the approver are evaluated.)
If the document is locked at this point in time or if immediate processing fails for any other reason, the response mail is forwarded to the SAP inbox of the user who is assigned to the specified address. In this case, further processing is delayed until report RBBP_OFFLINE_EVAL is run (this report was the only report used prior to SRM 5.0, and it has to be scheduled periodically).
The e-mail addresses of the sender of the response mail and the determined recipient are compared by default; this ensures that third parties cannot respond. If a discrepancy is detected, the response mail is not processed. However, the processing parameters in inbound processing can be overridden by BAdI method CHK_SENDER_IND_SET
Effects on Customizing
You will find BAdI Customer Enhancement of Offline Approval (BBP_OFFLINE_APP_BADI) in the IMG for SRM by choosing
SRM Server -> Business Add-Ins (BAdIs)-> SAP Business Workflow
Hope this will help.
Please reward suitable points, incase it suits your requirements.
Regards
- Atul

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Hi all,
Can you share your opinion on the best practice for Dynamically changing item permissions?
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Hi all,
We're on SRM 5.0, Server 550, SP12.
Scenario: offline approval of Shopping Carts
After running report RBBP_NOTIFICATION_OFFAPP, approver is getting an e-mail in Outlook 2003 with some weird characters:
**START**
Â
Â Â Â The following requires processing:
Â
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Â Â Â
Â
Â
Â Â Â Use the following link to log on to the system and carry out the approval online:
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Â
Â
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Offline approval - general configuration - Supplier Relationship Management - SCN Wiki
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Hi Friends,
I am working in SRM 7.0 with EP 7.1..
1 . I have to remove 'ITEM' tab in the approval process overview screen which is apprearing in Portal. approval process overview screen will be appeared when 'Display / Edit Agents' Button in the Header level of the Shopping cart screen.
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Hi Masayuki,
Thank you for your quik reply.
can you please explain little bit more on this..
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Edited by: John peter on Jul 10, 2009 11:16 AM

ITEM tab in the Approval Process overview

Hi Friends,
    I am working in SRM 7.0 with EP 7.1..
    1 . I have to remove 'ITEM' tab in the approval process overview screen. approval process overview screen will be appeared when 'Display / Edit Agents' Button in the Header level of the Shopping cart screen.
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Hi Masayuki,
   Thank you for your quik reply.
can you please explain little bit more on this..
2. tab
Easy way is right click, User Setting -> Hide Tab. or User Setting -> More.. Remove display tab
I tried this option but this is each user setting , Can we make this centerlized?
or
Go to SE80 Webdynpro and change the visible property.
I know the webdynpro for this tab but to change this visible property do I need have access key( Core modification ) or any other way to do such as enhancement spot?
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SRM Shopping Cart Offline Approval

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s the Offline Approval method configurable by user? Can some users approve via MS Outlook, and some users by Blackberry or iPhone?

Hi
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Dear SAP gurus,
We have a requirement in which the approvers in our company will do offline approval through their handheld device. In here they dont want to logon to the system and doing approval and rejection in the system, rather they want to click on a button only in the email and this should be suffice.
This is possible as SRM provides offline approval, in which when user click approve or reject essentially an email containing command to approve or reject will be sent to SRM. This is quite standard, but then they actually want this offline approval to become the same with online approval, in which they can also able to forward the work item.
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Best regards,
Yosea

Hi,
there is a problem for the blackberrys and offline approval emails. A note is created as well: 1074757
The problem is with the chars !?~&
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I hope this helps. If did, please do not forget the reward points
Daniel

Change item deatils in offline approval

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