Change Management integration with Project Administration

Hi,
Could someone help me understand the integration of Change Management and Project Administration within Solution Manager, pls? I would be very grateful for a sample process to demonstrate the complete workflow. Eg.
1) Support Messages is created
2) Change Request is created from Support Message
3) A project is created for the Change Request
4) ??? What about the blueprint, configuration, testing, learning features? How do they integrate with CHARM?
x) at the end, how does the project created for the Change Request integrate with the project that documents the business process? I mean, if the actual processes of an R/3 system are documented in a SolMan project, and a Change Request is processed, how do I modify the general project with the change project?
This is absolutely not clear either in the on-line help or in the book "SAP Solution Manager"
Thanks in advance,
Adam

Hi,
> 1) Support Messages is created
https://websmp206.sap-ag.de/~sapidb/011000358700000035912008E.sim
> 2) Change Request is created from Support Message
https://websmp206.sap-ag.de/~sapidb/011000358700002931432006E.sim
> 3) A project is created for the Change Request
https://websmp206.sap-ag.de/~sapidb/011000358700005479242006E.sim
> 4) ??? What about the blueprint, configuration, testing, learning features? How do they integrate with CHARM?
> x) at the end, how does the project created for the Change Request integrate with the project that documents the business process? I mean, if the actual processes of an R/3 system are documented in a SolMan project, and a Change Request is processed, how do I modify the general project with the change project?
I am not quite clear what exactly is your requirement here. Change Request Management and Project management are different in their ways. You can handle the documenation tasks through your project management and ChaRM is used for the changes.
https://websmp206.sap-ag.de/~sapidb/011000358700000059722008E
https://websmp206.sap-ag.de/~sapidb/011000358700006819152005E
Rajeev

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