Change Status only after Import a Document.

Hello Dears,
Someone knows how I can lock the user status to change only after import a document in the support message?
Thanks,
FS.
Edited by: Fabio Sato on Apr 13, 2009 8:18 PM

Hello to all.
Until now, no one have an idea of how to do this, without a ABAP development?
Regards,
FS.

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