Changed to BT... But haven't received full package...

Hey,
We recently ordered the full package more or less from BT, including BT infinity 2, calls and TV.. As a change from Sky, We have had our phone line change already to BT but haven't heard anything about our broadband?
When will they be likely to sort me out some fibre optic? XD
Thanks in advance ^_^

re contact BT Sales and ask for your infinity install date
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

Similar Messages

I keep getting asked to answer security questions and I can't remember them. Apple says it's sending an email but haven't received one but as soon as I got on community I got an immediate email. It's driving me nuts not being able to get on iTunes.

I'm trying to get on iTunes, I know my password but don't remember the security questions. It says it will send an email but haven't received one, I know email is right I got an immediate one when I got on the community discussion. Any ideas?

Try going to id.apple.com and signing in using Manage Apple ID. Click on the Password and Security section on the left and check the space under your security questions. If you have a rescue email, then a button will be there that can be used to send a reset link to that email. It will usually have the email address blanked out except for the first letter.
The only other way to reset the questions would be to call Apple Support at 1-800- MY-APPLE and have the account security team look at your ID. They will ask you for a temporary support pin and one other piece of secure information from the account, such as your current security questions, the credit card linked to the account, a device serial number, or a verification code that they can send to your devices. The support pin can be gathered using the same id.apple.com page. It is in the bottom-left corner of Password and Security. The support pin cannot be skipped, but the second piece of information for the verification can be whatever of the options they give works best for you.
Once they have the support pin and one other piece of information to confirm your identity, they can reset your security question without needing to send you an email. Just sign out of appleid.apple.com while they send the reset, and when you sign back in the Passwords and Security section will change to ask you for new security questions and your birthdate.
Good luck!

My Laserjet Pro 400 will fax only the top on third of the fax page but I can receive full faxes.

My Laserjet Pro 400 will fax only the top on third of the fax page but I can receive full faxes. But the system works with my older HP Fax Printer. Thank you.

Hi @ 
I suspect your question would be better answered in the HP Enterprise Business Community, as the HP Laserjet Pro 400 Printer is a commercial model.
My technical expertise is with consumer products and software, I am sure the commercial folks would be happy to help if you re-post your question for them to answer. The HP Enterprise Business Community is an HP Forum designed for the Commercial and Enterprise customers to help one another. I am sure you will find some HP folks there to help too.
Click here to view the Printing and Digital Imaging. When the page opens you will see the option to 'Log in' or 'Register Now' on the right. The commercial forums are separate from the consumer boards, thus you will need to register if you don't already have a commercial account.
You may find the HP LaserJet Pro 400 Printer support page helpful while you wait for somebody in the commercial Forum to respond to your inquiry.
Best of luck.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

I'm using a Dell laptop. A popup asked me to log into iCloud and when I did, it said my psw was incorrect. And, that I would be getting an email to direct me to change my psw but, have not received email. Have I been hack

I am using a Dell laptop. An iCloud page appeared asking me for my password. When I entered it, it said it was incorrect and said it would send me an email to change it. However, I never received such email in my account of record (not in trash, either). Question: Have I been hacked?

Hey itapetita,
Thanks for the question. After reviewing your post, it sounds like you did not receive a reset email. I would recommend that you read this article, it may be able to help you isolate or resolve the issue.
If you didn't receive your Apple ID verification or reset email - Apple Support
Thanks for using Apple Support Communities.
Have a nice day,
Mario

I've tried to change my password for ICloud but haven't received the email, anything I can do?

I've requested a password reset for my ICloud account as can't remember the password, heard nothing back via email, anything else I can do?
Regards

Reset password.
OS X 10.7 Lion /10.8 MountainLion
Follow the instructions in the first and the third boxes.
http://pondini.org/OSX/Password.html

Macbook Pro failing hard drive - visited Genius but haven't received follow-up support - details inside

I received my Macbook Pro a week ago, July 24th as a gift. Since then, I've been having prominent clicking noises and beeps coming from the right side of the laptop. I took the Macbook Pro to an appointment with a Genius at the Apple Store yesterday, July 30th, and he confirmed that the problem was a bad hard drive. He told me that he could just replace the hard drive right then and there, or I could just get a whole new replacement Macbook Pro since it was so recently bought. I chose the replacement and he informed me that an email would come soon in the form of a voucher, in which I would call Apple and also use the Apple Online Store to order the new one.
I still have not received an email about the replacement, or any email in general from Apple. The clicks and beeps are becoming more apparent, and I fear that the Macbook will fail soon, which would be inconvenient as I will be moving to a new residence quite soon. I know sooner or later this will be fixed, but I strongly hoped sooner than later.
Any advice, insights, comments? Thanks for your time.
TL;DR: Failing hard drive, taken to Genius, getting an email regarding a replacement, haven't gotten the email, laptop is dying as I am moving.

Thanks for the very quick reply,
I failed to mention that the gift Macbook Pro is a refurbished Late 2011 Macbook Pro 15". That's why the only two options was hard drive replacement or full replacement. I took the full replacement option both prevent any accidental and unneeded scuffs that might happen during a possibly rushed procedure and to in general take advantage of any replacement I can get.
Lastly, the largest problem in the end is that the nearest Apple Store (and only Apple Store) in my current state is two-and-a-half hours away from me (Iowa). Luckily I had other business to attend to and the Apple Store was nearby.
Again, thank you for your advice, if it does end up me having to go back there, I will be able to visit next Monday, as it is en route to my moving destination near Seattle.

I purchased credit, but haven't received it in my ...

Hi,
I purchased £10 credit about 30mins ago, received paypal receipt but the amount haven't been credit into my account. I also have not received any confirmation from Skype. It never happened before. Normally the purchase is credit to the account straight away. is there any problem??
Thanks.

No luck, I searched the whole computer and it's not there. I tried to download the software again, but CC popped up and shows that it's already in my Apps list.

I signed up for a paid account for iBooks. But haven't received account confirmation. It's been about 2 weeks. Any way to check the status or resubmit it?

I've completed the application for a paid iBooks seller acct. Did it before Christmas, but have not yet received the confirmation email. nothing in my spam forlder, either. Is there any way to check the status, or to resubmit the application? Where can I go to try and sign in? And where can I download the Producer software?
Thanks!
WBrian

Create a test book in iBooks Author, then use the File/Publish menu and see if you can login there.
If you still can't login with the new account info, you may want to contact Apple directly...
…support phone number call +1 (877) 206-2092.

Charged for Student Spotify but Haven't received Premium service.

I tried to get Premium with the student discount but couldn't since I couldn't be found in the college's system. This made sense to me since I haven't registered for classes or started attending, however I recieved a charge for $4.99 from Spotify but have yet to recieve any Premium perks and my account is still labeled as "Free." I already tried logging out and back in as well as reinstalling the app in both my phone and my laptop.

Hi there! I recommend reaching out directly to Spotify Support. They can be reached through their Twitter Page or through the online contact form.
Make sure to check your inbox and junk folder for an email from Spotify. Once you get it, make sure to reply back right away, even if it says it's from a "no-reply" email.
Cheers!

Signed up for Firefox Sync but haven't received verification email

I'm returning to Firefox after becoming thoroughly frustrated with Google Chrome. I logged into the last version of Firefox i had used (Nightly 29), synced my old stuff to the most recent version of Nightly (37a1), unlinked that device from the old Sync, restarted Firefox, created a New Sync login with my email address ([email protected]), and waited for the verification email. None received. Reequested that i be resent three times. Still nothing. No emails from Mozilla/Firefox in junk email or Office 365 spam filter for my domain.
I see others have experienced issues with creating a new Sync account as well. Please advise how I can resolve this issue and return to Firefox on all my devices asap!
Thanks,
Jim

Have you tried to request a verification email again recently?
Just checked in with the Firefox Accounts team and they did say there were some email failures recently - but should be working now.
Thanks for your patience

Charged for slotomania in app purchase, but haven't received. How do I resolve?

I would appreciate advise resolving issue where I purchased from slotomania (I believe it's called an in app purchase), it was not the first Tim to do so on my iPad, but it kept saying it might take a few minutes. The purchase / coins never came through, but my credit card was charged. Even though they say to contact Apple for such things I did email them, but received no response of course. I believe my husband also emailed Apple support. Any thoughts on how to resolve this? I'm talking about $99.00 or I would chalk it up to lessons learned, but I think it's significant. Thanks.

Hi CarrieLea,
Contact iTunes Support using this link. If you follow the prompts, you will end up on a page where you can schedule a phone call:
iTunes Support WorldWide
Best of luck,
GB

I was added as AU, but did not receive full history

Hey myFICO, I was added to my GF's BOA Rewards card 2 months ago. She has had perfect payments since the opening of her card in 2009. When it hit my report it only has given me her history of payments since the beginning of 2014. So I'm missing around 5 years of history with that account. Has anyone had this issue before? If so what did you do?

Broke_Triathlete wrote:
Hey myFICO, I was added to my GF's BOA Rewards card 2 months ago. She has had perfect payments since the opening of her card in 2009. When it hit my report it only has given me her history of payments since the beginning of 2014. So I'm missing around 5 years of history with that account. Has anyone had this issue before? If so what did you do?Haven't heard of that before with BOFA. That's awkward, I'd wait for another month or two to see if a further update fixes it but otherwise I'd probably airstrike it and then readd it as a test, but not sure a 7 month old tradeline really does you any good.

Purchased the $9.99 for Photoshop but haven't received any serial codes?

Adobe has taken $1 from my account which is currently labelled pending. I have downloaded the photoshop and lightroom apps from creative cloud but my only options are 'Trial' or 'License This Software', why don't I have the serial codes though?

Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Online Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

Trying to activate my new sim but haven't received the pin code ?

hello dunno if can help but i recived my new iphone today after lost old one and new sim. Ive tried to activiate the sim but i havent yet recieved a pin code? what do i do?

Hi
Welcome to the EE Community!
Id your SIM up and running now?
Thanks.

Still haven't received a package

Okay so here I go.
I ordered two things in one cart on 2/26/15 and they both were shipped out the very next day, 2/27/15. I got one of the items just fine, it didn't take too long or anything, but now my problem is the other package. It was suppose to be delivered to me by 3/4/15. I saw the alert that there were some weather problems so I was prepared to maybe wait a little longer. Now yesterday 3/10/15 the tracker said it was finally on its way to me. I waited all day and it never came, but instead I got my neighbor's package. I later saw that my package could not be delivered because it was the wrong street number, which didn't make any sense because the other item I ordered came to me just fine.
Now I've got this message on my tracker " The street number is incorrect. This may delay delivery. We're attempting to update the address / We've contacted the receiver to request additional information. "
My phone broke so I can't call in about this, but I just wanted to know how much longer would this take? And if you guys ever received any kind of update request? I don't want it to end up being sent back because it was on sale and now I'm all worried about the condition it may be in and etc etc... By the way, it's the camera I'm still waiting for.
Order number {removed per forum guidelines}

Hello wilcin19,
Our carriers work very hard to get people their packages on time, but sometimes this isn’t always possible. I am sorry to hear your one of the items from your order has been delayed due to some weather issues. I would be happy to look into this a bit more for you.
In this situation, you can always reach out to the carrier fulfilling your order to open an investigation for your missing item. When you reach out to us, this is typically the same course of action we will take as well. Using the information you supplied us with, I was able to pull up your purchase history. It appears one of our support representatives has already contacted the United States Postal Service (USPS) on your behalf and provided you with the next steps.
If you have any other questions or concerns, I would recommend you continue working with the aforementioned representative as they have already been assisting you with this. However, I am here for you as well.
We appreciate your business,
JD|Social Media Specialist | Best Buy® Corporate
Private Message

Changed to BT... But haven't received full package...

Similar Messages

Maybe you are looking for