Changes not synchronizing

Good day everyone. We are on GroupWise 7.0.3 SuSE server using ConsoleOne to Admin. Clients are Windows based.
Approximately two or three weeks ago I began noticing that any sort of change made within ConsoleOne takes an extra long time for them to synchronize with the system/client.
Examples are adding a new user to the system. I added a user this morning and it took 30 minutes for me to finally be able to log into the account. I kept getting the "User ID 'user' not found" message even though they were fully visible in ConsoleOne.
If I change a users password it can take several hours for it to finally sync.
If I make a change to the users account, such as phone number or title, it can take several hours to sync.
None of this was happening before. Changes would update within a couple of minutes. The only change that I am aware of is I added POA audit maintenance at around the same time but I have since revoke this maintenance and have stopped the POA, deleted the ngwcheck.db and started the POA.
I have found that in some cases stopping and starting the MTA seems to help.
I have to believe that one of you geniuses will have an idea of how to cure.
Thanks in advance.

I don't know what is happening in this case, but think through what
the process is and a) you will understand where to look and b)
probably be able to direct us better :-)
When you create a new user (or change a password) you open ConsoleOne
and that connects to the wpdomain.db file and reads the records. This
is either on the server using VNC or SSH -X or from a workstation via
some kind of share (SAMBA/NFS/???)
You create the new user, and that is added to the wpdomain.db file,
and an admin message is generated that is then placed in the queue for
the post office in wpcsout. That message is then transmitted from the
mta to the poa and written out to the wpcsout queue in the PO data
structure, that is then processed and the new account created and once
that is completed the user can connect.
So if there are problems with the MTA-POA communication there can be
issues with the length of time taken, if there is a samba or NFS lock
there can be a time issue, if the file system is full where the PO or
Domain reside there can be a time issue... You get the drift :-)
The most likely is a communication issue with the domain and PO and to
check that you would want to ensure that both have been set to bind
exclusivly to the specified IP number and that the domain uses port
7100 and the PO 7101 for their message transfer.
HTH
T
On Mon, 25 Oct 2010 20:36:02 GMT, gecco
<[email protected]> wrote:
>
>Good day everyone. We are on GroupWise 7.0.3 SuSE server using
>ConsoleOne to Admin. Clients are Windows based.
>
>Approximately two or three weeks ago I began noticing that any sort of
>change made within ConsoleOne takes an extra long time for them to
>synchronize with the system/client.
>
>Examples are adding a new user to the system. I added a user this
>morning and it took 30 minutes for me to finally be able to log into the
>account. I kept getting the "User ID 'user' not found" message even
>though they were fully visible in ConsoleOne.
>
>If I change a users password it can take several hours for it to
>finally sync.
>
>If I make a change to the users account, such as phone number or title,
>it can take several hours to sync.
>
>None of this was happening before. Changes would update within a couple
>of minutes. The only change that I am aware of is I added POA audit
>maintenance at around the same time but I have since revoke this
>maintenance and have stopped the POA, deleted the ngwcheck.db and
>started the POA.
>
>I have found that in some cases stopping and starting the MTA seems to
>help.
>
>I have to believe that one of you geniuses will have an idea of how to
>cure.
>
>Thanks in advance.

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100     Current environment priority
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Edited by: 899585 on 2013-1-4 下午10:54
Edited by: 899585 on 2013-1-4 下午10:55

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Exchange VSS Writer (instance 2d932ef8-6319-4ab8-a45f-1242480b44ad:15) failed with error code 1295 when processing the backup completion event.

Hi,
Since Outlook running on Windows works well, it seems an issue on the Mac side. I suggest ask Mac for help so that you can get more professional suggestions.
More information for your reference:
Please try to verify whether there is any expired certificate from the computer personal store.
If it is the case, please remove them.
Thanks
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
Mavis Huang
TechNet Community Support

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