Changes to topics don't show up in chm & topics are duplicated

I imported a RoboHelp 5 project into RoboHelp 7. When I edit
a topic, save, and generate the primary layout (chm) the changes do
not show up in the chm unless I access the topic through the TOC.
Also, duplicates of every topic show up in the .chm when I search
on a topic title: one with old out of date stuff that I don't know
where it's coming from and one that gets a "The page cannot be
displayed" message.
I am soooo confused.

Hi, Hammer Chick,
Here are two recent threads where other users have reported
similar problems:
"Multiple/broken/repeated
listings in Search results"
"Double-entry
Search results!"
So the proposed solutions are:
1) Make a backup of your project, and then rename the .cpd
file and reenter your project.
2) Try creating a new single source layout.
3) Check the hyperlinks in your topics for any that
inadvertently point to target topics that are above the root folder
of the help project.
Pete

Similar Messages

Autonumber formats change after topics are linked across projects

We are going from Robohelp HTML x5.0.2 to Robohelp HTML 8.0.2.208, so there is obviously a huge learning curve that we are working through. We generate to WebHelp and merge 15 projects into a published master. Our users view the output on our intranet using Internet Explorer 7.
We loved the autonumber format feature in version 8 (particularly the additional bullet styles available and no longer needing to manually renumber steps when something was inserted or deleted), but have run into a problem.
The autonumber items work fine in the projects and when generated and published into the merged master, but when we need to add a link from a topic in one project to a topic in another project it changes the bullets and numbering.
Example:
We have a topic in Project A that references a topic in Project B (both projects are part of the merged master).
We insert a link in the Project A topic to the topic in Project B (using Insert Hyperlink - Link To - File). Everything in both A and B look fine at this point.
We preview the topic Project A by clicking on "View Selected Item" (eyeglasses) and then click on the link we inserted to validate it works. This causes the topic in project B to now have stutter-text for bullets and numbers (i.e., what used to say "1. Step" now says "1. 1. Step"). As more links are added to that topic, it adds more bullets and numbers to the linked topic:
1. 1. 1. Procedure
● ● ● Bullet
o o o Bullet2
§ § § Bullet3
□ □ □ Bullet4
This does not happen when adding links to topics that are in the same project, only when linking to topics that are in another project.
All of our topics are created directly in RoboHelp; we do not import files from Word, FrameMaker, etc. Each of our projects has the same style sheet (we created 1 CSS file and copied it into each project so that they were all identical).
All of our version 8 projects were created from scratch in version 8, and we have been importing our version 5 topics one by one (and deleting the version 5 styles assigned to them), then applying the applicable version 8 style to each line. We have attempted creating brand new topics in version 8 to make sure no old legacy version 5 code imported from an old project was causing the issue, and it still happens. We have tried manually cleaning up the HTML code for the topic and it happens again once a cross-project link is added back to that topic. We also tried the "Convert RoboHelp edited topics to HTML" to try to get around the XHTML restrictions and it still happened to everything that was an autonumber format, so it appears the issue is something with that one of these. We created styles for each autonumber format we wanted to use (using the options available for Paragraph styles in the Robohelp Style editor), this is a sample of one of them:
p.Bullet {
 list-style: rh-list;
 x-list-class: rl-p-Bullet;
 x-list-level: 1;
rh-list.rl-p-Bullet {
 x-level-count: 1;
 x-lvl-1-format: "<x>";
 x-lvl-1-type: disc;
While it would be really great to have the additional features of the autonumber format, it may not be a viable option for us since it is only available on the paragraph level and Robohelp 8 does not appear to play well with bullets and numbers in anything other than the list level. I'm thinking I may need to abandon our current style sheet that uses autonumbering and start over with a new style sheet using only the limited bullets and numbering available on the list level (or possibly go old-school and just use the bullet and number toolbar buttons to add formatting to normal text). We are about 8,000 topics into our conversion of 40,000. Any suggestions are greatly appreciated. Thanks!

I'd love to send you the test projects I set up, but unfortunately my company has blocked that ability. I created brand new blank projects in Robohelp 8 using the default style sheet with an autonumber bullet and numbered step added and nothing else. I thought this bare-minimum approach would be the best way to make sure it wasn't something we had set up incorrectly that on our end. I used the default First Topics in each project and added numbered and bullet texts using the style sheet to Project 1 and then added a link to that topic in Project 2. I didn't even generate the projects and I still had the issue when I previewed the Project 2 topic and clicked the link.
I've attached a copy of the info on the topic in Project 1 and the code behind the scenes for it below:
First Topic
1. 1. 1. Procedure
o o o Bullet
o o o Bullet
2. 2. 2. Procedure
Code before link in Project 2:
<?rh-list_start level="1" an="1" class="rl-p-Procedure" ?>Procedure<?rh-list_end ?>
<?rh-list_start level="1" an="1" class="rl-p-Bullet" ?>Bullet<?rh-list_end ?>
<?rh-list_start level="1" an="1" class="rl-p-Bullet" ?>Bullet<?rh-list_end ?>
<?rh-list_start level="1" an="1" class="rl-p-Procedure" ?>Procedure<?rh-list_end ?>
</body>
</html>
Code after link in Project 2 was added and clicked:
<?rh-list_start level="1" an="1" class="rl-p-Procedure" ?>1.     Procedure<?rh-list_end ?>
<?rh-list_start level="1" an="1" class="rl-p-Bullet" ?>o       Bullet<?rh-list_end ?>
<?rh-list_start level="1" an="1" class="rl-p-Bullet" ?>o       Bullet<?rh-list_end ?>
<?rh-list_start level="1" an="1" class="rl-p-Procedure" ?>2.     Procedure
Code after link in Project 2 clicked a second time:
<?rh-list_start level="1" an="1" class="rl-p-Procedure" ?>1.     1.     Procedure<?rh-list_end ?>
<?rh-list_start level="1" an="1" class="rl-p-Bullet" ?>o       o       Bullet<?rh-list_end ?>
<?rh-list_start level="1" an="1" class="rl-p-Bullet" ?>o       o       Bullet<?rh-list_end ?>
<?rh-list_start level="1" an="1" class="rl-p-Procedure" ?>2.     2.     Procedure
Logically there is no reason that clicking on a link that is outside of the project should be able to recode the topic being displayed, but it is.

Changes to .fla don't show up in Flash Builder run

All,
So, I've been developing applications in the Flash Pro IDE, and I've decided to try and use Flash Builder 4's advanced coding tools to make things a bit speedier and to help in profiling and debugging.
The applications I'm looking at creating generally have a lot of complex graphic elements, and a lot of timeline based animations. So, I still want to use Flash Pro as my drawing/animation tool, but use Flash Builder to test, profile and debug the ActionScript code.
I've successfully created a new "Flash Professional Project" in Flash Builder.
It is a very simple project consisting of a Main.fla
The first time I ran the Project (using the actual Flash Builder "Run" and not the "Test Movie in Flash Professional"), everything went smoothly.
I was also able to use Flash Builder's "Debug" to successfully debug the application. (Again, not the Flash Professional Debugger).
So, I wanted to see how/if Flash Builder updates the project if I make a change to a graphic within a .fla file in the project.
With both Flash Builder 4 and Flash Pro CS5 open, I opened Main.fla and just drew a square Shape on the stage.
I saved Main.fla, and then went back to Flash Builder.
I hit F5 to refresh the project, but when I attempted to "Run" the Project, a new browser window opened, but the square was not displayed.
Same thing happens when I choose "Debug".
How do I get Flash Builder 4 to update the project so any graphical/animation changes I make in a .fla will be reflected when I Run/Debug in Flash Builder?
When I hit "Run", Flash Builder opens the "bin-debug/Main.html" file in a new browser window. So, I assume this is the file that is not getting updated... or more accurately... the "bin-debug/Main.swf" that the .html file loads.
Thanks!

Hi, Hammer Chick,
Here are two recent threads where other users have reported
similar problems:
"Multiple/broken/repeated
listings in Search results"
"Double-entry
Search results!"
So the proposed solutions are:
1) Make a backup of your project, and then rename the .cpd
file and reenter your project.
2) Try creating a new single source layout.
3) Check the hyperlinks in your topics for any that
inadvertently point to target topics that are above the root folder
of the help project.
Pete

Manually Transfer Podcasts - Don't Show Up in iPod "Podcast" Area

Here's the scenario. My wife and I each have iPod Shuffles for use at the gym, etc... We each have our own computer and different iTunes libraries. For our anniversary, I bought her (us) an 80gb w/video. The thought was that we'd share both of our music libraries here along with videos/podcasts for us to use when we traveled (separately or together).
I've found that the best/easiest way for us to manage the iPod's library is to set it up for manual management. This was after doing a lot of searching forums on managing between two computers... unless that's changed, then no worries there.
My wife took a trip a couple of months ago and downloaded some individual podcasts (not subscribing) into her computer, from iTunes, and transferred them into the 80gb iPod for watching on the plane. They're in the Podcast section as expected. I'm taking a trip in a week and downloaded some additional podcasts from iTunes, and also did not subscribe to them. I did a drag and drop into the 80gb, but I couldn't find them looking through iTunes and through the iPod itself - except through the recently added files folder.
The only place I can find them is in the "Recently Added" folder, but that won't last long. So now that I've "found" the podcasts, how do I get them libraried (is that a real word?) into my Podcast section of my iPod? They do reside in the Podcast section of the iTunes program. I have version 7.2.0.35 of iTunes if that matters.
Thanks for any help.

I don't know if this will help, but I was experiencing the same problem. Searching the discussions didn't help other than to confirm that I was not alone. So, I started poking around.
Background
I had been manually copying podcasts to iPod. Noticed this weekend new podcasts weren't showing up under podcasts, some did show up under music, and videos weren't showing up at all.
My Solution:
selected iPod device. Selected Podcasts. Selected sync. (wasn't syncing before). choose a couple podcasts to sync. Clicked apply. podcasts synced. wiped out all my existing podcasts but the new ones showed up. Still no videos though. Chose Movies. chose sync. Got message something like "The iPod "<my iPod>" is synced with another iTunes Library. Do you want to erase this iPod and sync with this iTunes library." I chose no (cancel), because I didn't want to wipe everything out without thinking about it.
Now Podcasts and videos show up on the iPod.
Hope this helps.

I put songs on my Pod and they don't show up. But they ARE ON?!?!?!?!

Basically, I put a bunch of cds that I had bought onto iTunes. No problem. Then I put those songs from iTunes onto my iPod. No problem. Then I take my Ipod out and go outside. I look for the songs. They aren't there. I go back, I plug my iPod in. They are there, not just in my library but listed as being on my iPod! Using itunes I can even play them on my iPod! But when I just use the Pod... nothing. Basically, the songs are on my iPod, but not listed on the screen. Worst is that I had other songs by Bjork on, many of her songs actually, but now her name is no longer showing up. It's not just the songs that have been erased, but the entire catalogue by the artist! And the most confusing thing is that they aren't erased, they are actually still there, just not listed. Can anyone help me? Also, is there a phone numeber I can call? Why doesn't Apple have a service for people to call? This is very frustrating.

Restore the iPod and resync it.
Also, is there a phone numeber I can call?
If you want to.
Why doesn't Apple have a service for people to call?
They do. That's what the phone number is for.
http://www.apple.com/contact/

I don;t have mobileme but my contacts are duplicating

hello, would anyone know what else would cause duplication of contacts, even though I;m not using mobileme, but only entourage at my workplace?
anyone know how to systematically remove duplicates (except for that app that misrepresents its functionality until you buy the upgrade)?
many thanks
many thanks
(see there it goes again)

If not duplicated in Entourage, reset the sync history on the Mac first, which is done via iSync preferences with the iSync application located in your Applications folder.
After resetting the sync history on the Mac, under the Info tab for your iPhone sync preference with iTunes below the Advanced section, select Contacts for replace info on this iPhone. Select Apply followed by a sync.

Parameter fields don't show up on the report

Post Author: Roman
CA Forum: Exporting
Hello,
We upgraded our development platform from VS 2003 to VS 2005 and one of the components which uses crystal report. One issue we can not resolve so far is the parameter fields which are inserted into the reports don't show up (empty) when reports are converted into PDF files.
Thanks a lot,
Roman

Post Author: V361
CA Forum: Exporting
I assume they show up on the report preview, you may want to change the font for the param fields. And just out of curiosity, if you try putting the Parameter fields someplace else, do they show up then ?

Folders don't show up in Soundtrack browser

They're actually the project folders from the training manual. The sound files all show up in the Soundtrack browser, but there are project files that are on my hard drive, and show up in my Mac finder, but not in Soundtrack. It's not a big deal, since I can access these through the Mac finder, but it's weird that they don't show up in the program.

Are you talking about a regular finder window, or after you have used Cmd-F or Find in the File menu?
From what you describe, it sounds like you are editing a saved search, and not just "finding" normally.
When you select Find, you should see something like this:
Spotlight is the indexing and search technology that Apple uses to find things. You can do a "Spotlight Search" by typing a string into the Spotlight search field in the menu bar.
Whether you use the Finder, or Spotlight in the menu bar, Spotlight is used to do the search.

HT4539 There was an option, provided by itunes, while updating ios, saying 'download and update', 'download only', 'cancel'. I accidentaly checked 'don't show this message again'. and now i want to change my preference. How to get it back please?

There was an option, provided by itunes, while updating ios, saying 'download and update', 'download only', 'cancel'. I accidentaly checked 'don't show this message again'. and now i want to change my preference. How to get it back please?

hello , i did exactly the same thing , and my app store icon look like this :
http://i.imgur.com/FIrph.png
so can you tell me how did your friend send the app store for you? please

I can't update app by itunes since i change country .Also app (that i bought before change country) don't show in Purchesed, i can't update app by itunes since i change country .Also app (that i bought before change country) don't show in Purchesed

i just change country account id from us to thailand .now i can't update apps that i use to buy when my account in us from itunes .all of apps(us id) don't show up in Purchased also . pls help i need to update my old apps from itunes

i just change country account id from us to thailand .now i can't update apps that i use to buy when my account in us from itunes .all of apps(us id) don't show up in Purchased also . pls help i need to update my old apps from itunes

Changes to PSDs in LR4 don't show up in bridge or photoshop.

I just downloaded ACR 6.7, now tiff adjustments in LR4 (PV2012) show up in bridge and photoshop when I save the metadata to file in LR4, PSD adjustments in LR4 don't show up. I'm running CS5.

Peggy, your post fixed this problem for me.
My guess would be that the Pages folder in the Mobile Documents folder on your Mac is corrupt. That does seem to happen more with the Pages folder than the other folders in there. The Mobile Documents folder is on the first level of your user library. The user's Library is hidden in Lion but it is easy to open. In Finder, hold down the Option key while clicking on the Go menu & your user Library will appear about halfway down the list. Move the com~apple~Pages folder to your desktop & restart Pages. A new com~apple~Pages folder should be created with copies of the files from iCloud. If it doesn't repopulate, you can open the copies in the folder you moved to the desktop & again move them to iCloud by clicking on the document title.
Saving the files locally to your hard drive & then moving them to iCloud seems to have less problems with corruption of this folder.

Changes to edd files not showing up in the DITA 1.2 applications

I made changes to the edd files in the DITA 1.2 folder, but they aren't showing up when I use applications that are linked to them. The changes I made don't go into effect until I import element definitions, and I don't want to do that for every file. Has anyone else had this problem?
Thanks!

After updating the EDD, you have to import that into the corresponding template(s). Be careful not to import the EDD into the wrong template. Note that the default setup for DITA 1.2 in FM is to have separate structure applications for each topic type. That means you have to maintain separate EDDs and tempaltes for each. The EDDs are set up to be shared where apporpriate (via text insets), but it can be hard to keep track of which goes where.
The best approach is to clone the default apps to make apps of your own name, so you can always test with the default apps .. because you *will* eventually break something and won't know what happened.
Cheers and good luck!
...scott

E72-1 Some Phone book Contacts don't show up while...

Hello users,
So i came along with a very odd kind of error while using my E72-1 .Since I am a new user of this phone, do tell me if am wrong somewhere.
So the problem is like when i try to forward some message to multiple recipients i type the first few letters of their name in the phone book search box. SO i found out that there are some contacts that don't show up in the list if u don't add their name at the first place in the recipients list. To add them as recipient i have to go back to the message and again select add recipient and then type their name to search. And this time the contact can be seen. this going back and forth for adding contacts is annoying. Instead i wanted to select the recipients in one go by checking the boxes beside the contacts in the list.
Please help me with this bug..and if i'am missing out on something do point me out.
thank you.

xbin wrote:
I would reset your pone a million times, you also probably have too many contacts, you need to use the phone correctly, and you need to change it.
Apart from that you could create contact groups and add whichever contacts to those.
That's humor for all You folks, it doesn't get any better then this!
Get some Popcorn, soda and enjoy the show right here in this topic.

ITunes Plus Old songs don't show up for upgrades

I occasionally stumble across previously purchased songs, for example "Time of the Season" by the Zombies, which are now in the plus format. They don't show up in the "Upgrade My Library" area in the store.
There are also lots of cases where old cuts have slightly different listings and don't match up to what's in my library.
Is there anyway to get Apple to allow me to upgrade to the Plus versions of these songs?

"Note that the track usually will have to be the exact same version"
Ever since iTunes began, there have been problems where the person ripping the music isn't very accurate as to the MP3 tags, and later the titles themselves.
For example (just making this one up) "Yellow Submarine", 3minutes, Beatles Yellow Submarine can change to "Yellow Submarine", 3 minutes, THE Beatles.... and then it won't show up as a match.
You will find LOTS of these examples if you search on titles you bought more than a year ago, and even though the song is there, it will say "no longer available" just because someone typed the title differently.

My purchased songs don't show up on my iPod

I have one of the first generation iPod Touch. I've purchased songs and they show up on my music in iTunes but even after synching they don't show up on my device. Can't figure out how to get them there. Any ideas? Since Apple change the version of iTunes I can't figure out how to synch after i buy something so usually end up disconnecting my device, reattaching to my computer and then it synchs. Apple support have been absolutely of no assistance.

Automatic syncing is controlled (set up by the user) using the iPod's Music tab. Select the iPod in the sidebar, under DEVICES. Over to the right (near the top), there is a row of "tabs" (they look like buttons in the latest iTunes), that starts with Summary. Click on Music there.
Make sure Sync Music is checked. Below that, you tell iTunes how you want your iPod synced with music. If your entire iTunes music library will fit on the iPod, you can select Entire music library. Then, any change to your library (such as purchasing new songs from the iTunes Store) should automatically sync to the iPod.
Otherwise, if the entire library will not fit or you don't want to fill up the iPod with only songs, you need to set up syncing based on Selected playlists, artists, albums, and genres. Below that setting, set up the rest of the Music tab to tell iTunes what playlists, artists, albums, or genres to sync. Only the songs included in your selection will sync to the iPod, so if you purchased new songs, they will not sync to the iPod unless thay are included in the selection on the Music tab.
One easy way to set it up is to create a new playlist in iTunes, and call it something like "iPod songs." From your music library, add ALL the songs you want on the iPod to this playlist (including those new songs). On the iPod's Music tab, select this playlist for syncing. Going forward, any change you make to this playlist (adding or removing songs) will sync to the iPod automatically when it is connected and you tell it to Sync.
You can also set up the other tabs, such as Movies and Podcasts (and Apps for an iPod touch), to set up syncing for those other categories of media. Just make sure the total size of the selection is less than the capacity of the iPod (shown on the "bar" near the bottom).
All of the above has not changed for the latest version if iTunes. It works the same as before...

Changes to topics don't show up in chm & topics are duplicated

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