Changing Plans Mid-Month

Is it possible to change my $35 prepaid plan to a $50 prepaid plan in the middle of the month and only pay the difference of $15?

    Surfratgary,
Great question. I would love for you to get the correct answer on that. You are able to reach out to our pre pay department by dialing 888-294-6804 or dial *611 from your mobile device. We have representatives that are ready to take your call and answer any questions that you might have 24 hours a day, 7 days a week.
KevinR_VZW
Please follow us on Twitter @VZWSupport

Similar Messages

  • Changing Plan Mid-month "pro-rated" unclear and deceptive practice. C.S. offers no help

    I recently found myself having to up my plan minutes for a family emergency. I went online and checked my usage I was at 394 minutes out of a 450 minute plan, so I elected to switch to the 900 plan minute for the month, ancipating I would go over in the next week. I was given options to back date it  or start on that day, as I had clearly not gone over my alloted minutes, I chose to start it as of that day.
    My Bill came and I received 69 dollars in minute overages. How was this explained, that by prorating the bill, they divide the cylcel in half, not only by "dollars" which seemed to be the explantion I received online, but by minutes. SO my minute alotment of 450 was reduced to 240 for those two weeks I oriignally had 450 minutes in. They billed as if that was my allowance therefore saying I now went over my plan by 154 minute which I was billed to the tune of 69.00 dollars, plus the addition of the monthly increase in plan.
    My question to any logical rational intelligent person would be, why would someone choose to up there minute plan, before they went over, just to then be charged for minutes they would not have been had they not upped there plan to the next level. This defies common sense and any explanation would as well.
    Customer service sadly would not even hear or understand this, only to say this is a valid "cost" and I should have read the "disclosure" statement or called if I had questions and not use online services. I asked both the operator and a supervisor for the terms of the disclosure agrement and neither could tell me what it said. However in reading  billing question answers they respond "For example, if you changed rate plans during the middle of your billing cycle, your statement should contain a charge for the old rate plan (according to the number of days in your cycle that you were on the old rate plan) and the new rate plan. " yes that makes sense but no where does it say your minutes may be reduced up until this point and you may occur additional charges not already used. by ironically "increasing your minute plan".
    I am waiting for a manager to return my call,  As a long time customer of verizon whom have promoted them and the new iphone all over facebook and such to my friends I am very discouraged by this practice, and the lack of resolve.

    Mike I appreciate that at least you are familiar with what the disclosure statement says, despite othert reps not being able to recite it. However the term "may" be in inself is Misleading, if "airtime" is  prorated the statement should read "YOUR airtime MINUTES will be prorated and reduced to this point, possibly resulting in overages and additional charges" The wording is intentionally misleading. If it weren't MIke, why would anyone KNowingly select an option that would then cause them to  owe an additional 69.00 dollars they didnt owe at the time, when UPPING their PLAN?
    The fact that Customer Service Can't see that as a very real possiblity and just is dissmisive saying You should have read the disclosure statement., and it is a valid charge tells, me they run into this frequently and they have a script to read from to cover themselves, leaving the HUman Element out of the equation. It is sad enough I had to Up my plan only temporarily while dealing with a tragic family situation, to add insult to injury. To me the term "may" be prorated and "may" result in additional overages meant, that if I had gone over my minutes prior to the change I would be charged, because MIKE that is COMMON SENSE. and a REASONABLE person May think that. Cutomer Service Reps could at least acknowledge that as a very real Understanding of how that line could be interupted, and that a reasonable person would not otherwise increase their plan only to be charge for something they would not have otherwise been charged.
    I am almost positive in the Future this wording will be Changed after the continued Myriad of complaints. From what I already understand the new "changing minutes and not plan" option already has changed it. SO why not make things right for long time loyal customers now. I actually want to reduce my plan back down now as it was a temporary emergency however I DONT dare do it mid month again, SO I will wait another 2 weeks and pay even more.
    This is NOT ME and my misunderstanding, just googling the topic comes up with tons and tons of complaints, articles written on the topic and so fourth. I have been waiting days for someone as promised to call me back as well and that hasnt happened. I have talked to so many friends about this many verizon customers and all say this can't be right, because it DOESNT MAKE SENSE, despite it being "valid" as you say.

  • Be careful if you change your Data Plan mid month to save money.

    I have been contacted two times now by phone by Verizon representatives that were overwhelmingly concerned about the amount of money I was spending on my monthly cell phone bill.  Their solution, both times, was for me to switch to a different data plan for the month if I see that I am going to run over my allowance.  For the past few months, I had switched my account to the 6 GB plan because I knew that there was a potential for me to run over because of some work that I was doing.  On the 14th of February I looked at my usage and we had only used 2 GB of data for the month and only had 6 days left in my cycle so I decided to switch back to the 4 GB plan to save money.  Remember, this methodology was recommended by Verizon themselves to save money.
    Lets do some math.  I have used ~2 GB of data on a 6 GB plan.  I switched back to the 4 GB plan with only 6 days left in my cycle.  Anyone with any math skills at all would see that I should have ~2 GB of data to use.  This is not the case with Verizon.  AFTER SWITCHING, I was informed that I only had 0.9 GB of data left because they had prorated my data plan.  It is pertinent to mention at this point that you can only switch one time in a month.  Guess what?  I ran over.  Now it is going to cost me more than it would have because I followed their suggestion.  The worst part is, I will be paying more for the 4 GB plan (with the overrun) than I would have had I left it at the 6 GB plan and for the cycle I will only have used ~ 3 GB of data.  Somehow it almost seems illegal to sell someone 4 GB of data and charge them an overage fee for using 3 GB.
    I called Verizon about this and was very politely told, "So what? and is there anything else I can help you with?"  If this isn't a rouse to make money, there has never been one.
    If a Verizon rep reads this and would like to assist, I would be grateful, but I doubt anyone even cares.  Hank Williams said it best, "I was gettin' s******, but I wasn't gettin' kissed."
    Benny

    BigRedGonzo wrote:
    It asked if I wanted to make the change retroactive to the beginning of the cycle.  I told it I did.  What since would it make to not do so?
    Not sure. The only thing I can think of is if you changed it after the billing cycle closed on the time period where you had the overages.

  • No discount, no prorate when switched to "more everything plan" mid month?

    I have switched to the "more everything" plan in the middle of the month. When I received a bill, it turned out that
    - they backdated the change to the beginning of the billing cycle (I did not ask for it)
    - they did not give me $25 Edge discount for the first month
    I called customer service twice, and both times I was stonewalled, but with two completely different theories.
    Lady #1 (Lolita) told me that I would incur data and minute overages if I started the new plan in the middle of the month (actually, I would not). Then she said she was able to prorate my plan and gave me some discount. As for the lack of $25 edge discount for the first month, she declared that I can get it only if I give up my employee discount (21%), which is a total **. I requested to talk to a supervisor, and I was told he will call me within an hour, but he did not.
    Lady #2 (Ashley) told me that there are no traces of the change Ashley has allegedly made, and if I do plan change in the middle of a cycle (a.k.a. "on demand change"), I would have to pay for BOTH plans for this month . So they did me a favor by backdating the switch for me. She also told me that I am not getting the Edge discount for the first month, because they refunded the money I paid for my previous plan for this month and "it's a wash" (whatever that means). She was unable to explain how refunding the money for the old plan bears any influence on the presence or lack of a discount in the new plan. She also indicated that lady #1 was incorrect in telling me that first month discount is incompatible with the employee discount (of course she was). I demanded to talk to a supervisor and was told that I will get a call back in 72 hours.
    What a mess! I've been using Verizon for 14 years, and I don't recall such an abysmal customer service.
    I also tried to find a way to start a billing dispute in writing, so I get some material evidence of the ludicrous "explanations" I am being given, but I did not find any way to contact Verizon Wireless in writing - all the avenues I explored on the web site ended up with "call the customer service number". Is there a way to send them an e-mail, or a snail mail letter?

    I recently switched to the 10gb more everything plan, I have 3 lines that weren't under contract with smartphones we own and they got the $25 discount. I have 1 new line that we added with an old smartphone that we own and they get the $25 discount. Also have several other lines on the edge program and they get the $25 disocunt, along with the charge for the new phone.

  • Plan Changes Mid-Month

    I changed my plan from 1400 min to 2000 min mid-month.  If I would not have changed my plan, I would have been charged 32 minutes overage.  Because I increased my plan by 600 minutes, I was charged 162 minutes overage. This absolutely makes no sense!  Customer service simply says it was explained on the web site as being pro-rated.  I did not understand that and the explanation on the web site may only make sense to a trained service representative with a calculator! II feel this is the biggest bait and switch ever.

    When you change your plan in a billing period, if you do not backdate the change, what happens is the bill is prorated for each plan.
    For example. Lets say you changed on the 15th day of a 30 day billing period. You would be allotted only 700 minutes the first 15 days before overages occur. Then 1000 minutes the last 15 days before overages occur.
    Actually online, it is spelled out very clearly. It states if you choose today, the change may result in overages due to proration. And explains why backdating is best,

  • Costing Sheet Overhead Rate Change Mid Month

    Does SAP Support a mid month overhead rate change in a costing sheet?  I have an overhead rate change effective 5/12/2007, but my PM Order is not recognizing the change unless the Basic Start Date of the order is 6/1/2007.

    hi
    it will not support mid month overhead. it should be either period basis or yearly basis.
    regards,
    siva

  • IT0007 Change Mid Month/Payroll error

    Geeks,
    I have a situation wherein I need to change the WSR of a employee mid- month - which I did thru PA30 by creating a new IT7 with start date as 14 july 2014 (below is the overview screen shot of IT7 after change)
    With Basic as 5000, I ran his payroll from 01-july 2014 to 31-july 2014, but when I look the form, its displaying Basic as 3518 (I haven assigned any unpaid or LOP). Can anybody help me out in knowing wht mistake m I doing?
    regards
    Tahir

    In the IT to or from INP1, I can see that the Partial Period Parameters WageTypes /801, /802, /803 and /806 all total 100% (or 10.000,000), while /804 totals 70.37% and /805 totals 174.19%.
    In the IT from XVAL, it can be seen that all valued WageTypes were done so by using /804.
    I am not familiar with Payroll for India, but here are a two questions :
    1 - If your Payroll Schema includes function PRINT with Par1 = NP and Par2 = PART, check your Partial Period Parameters and try to identify why /804 totals 70.37%. 
    2 - What kind of Absences or Attendances has the employee to justify that ratio?
    You have mentioned that "Basic Salary" WT 1000 has Pr.Cl.10 with value 04, meaning that Partial Period Parameter /804 will be used for the factoring of that WT, and that is what happens. 
    The solution to your problem lies in understanding why the factors /802 and /804 are identical for the first portion of the payroll period but are different for the second part of the period.
    3   /802   01     40 740,74
    3   /802   02     59 259,26
    3   /804   01     40 740,74
    3   /804   02     29 626,63

  • I have taken a 12 month membership for cc and photoshop.  I now see that adobe are offering the same product for only $9.99 per month including lightroom, whereas I am paying $19.99 a month. Is it possible to change plans without any penility payments.

    I have a monthly membership to Photoshop CS6 costing $19.99 per month on a 12 month membership.  I now see that Adobe are offering the same product for only $9.99 per month.  Is it possible to change plans with any extra costs to me. Thankyou

    Hi rjmo
    Yes, you can switch to the Creative Cloud Photography Plan without penalty.
    Please check this doc for the differences between this plan and the Photoshop single app plan you have currently: Photoshop Help | Differences between Photoshop and Creative Cloud Photography Programs
    Let me know if you wish to proceed with the switch and I can arrange it.
    Thanks
    Bev

  • I need change my creative cloud plan from monthly to annual. I am from colombia.

    I need change my creative cloud plan from monthly to annual. I am from colombia.

    Hi Juansemontilla,
    Instructions to switch from a monthly to an annual plan are covered in Manage your membership and payments | Creative Cloud. Under Membership & Account, see "Change to an annual membership or a full Creative Cloud membership."

  • Changed plan. Now billed month in advance?

    I understand the concept of the month in advance, but when I went to change plans, I asked if the ORIGINAL month-in-advance would be credited against the new MIA, and the rep gave me a whole lot of dates and charges that equalled "no". So I left without changing plans because it sounded like I would have then paid TWO MIA payments. If I am wrong, please correct me.

    The month in advance charge is something that you authorize. it is the standard billing that most cellphone(cable, internet, home phone) providers charge services. while you are paying in advance, your bill is not actually due until that month in advance is almost over. example. if your bill cycle is the 10th of each month, your bill would run from the 11th through the 10th of the following month. another example would be, my bill cycle. my cycle is the 10th. so my next bill will have charges from May 11th through June 10th, but my bill isn't due until June 5th.
    as for changes to your calling plan. If I am already billed for a 700 minute plan and pay $50 for that plan from may 11th to june 10th (no text, and just the account access charge for those who are wondering), and on the 20th I find that i need 1400 minutes, I would call customer service(or use MYVZ) and back date a 1400 plan which is $70. On my next invoice(june 11th to july 10th), I would see a $50 credit on my bill(page 2) and a $70 charge. the credit is the money I was billed for my old plan, the charge is the cost of the new plan that i ACTUALLY needed. so effectively I am only paying the difference of $20. My monthly billing will also include the regular monthly charge of $70 from June 11th to July 10th

  • Asset Accounting - Mid month Convention

    Hi,
    I have a problem in Asset Accouting for configuring a mid-month convention (and mid-quarter), settings. I activated the use of half-month in my company code (value 15), and defined Calender assignment for my Fiscal year variant, for Period control 03. The depreciation start date is correctly calculated for the tax depreciation area (period control 03). But, for my book and group depreciation area (period control 01 - 1st of acquisition month), the system also calculating 15/mm.
    For Book Depreciation area I need to calculate depreciation for the entire period in which Asset is acquired (period Control 01) Currently If I acuire the asset before 15th of month its calculating depreciation for entire month and If I acquire the asset after 15th of month its calculating only for half month.
    Is there a way to have mid-month calculation only applying to specific depreciation area ? Did i miss something in the customizing or do I have to change the period control 01 to force the start date at the first of the current month ?
    If you require any futher info to provide input on this issue, Please let me know.
    Thanks in advance to everyone who could help me.

    As long as the depreciation keys are different between the depreciation areas you should be able to have one calculating at mid-month and the other at full month, respectively. 
    Just a thought: Go into transaction "OAVH" and make sure that the periods are assigned correctly for your Period Control "1".  It should have one line item with a "0" in the month and day field and the period field should be 'blank'.
    If the Period Control is correct, you should try creating a custom Period Control that defines each period as the last day of the month.
    Hope this helps,
    Chad

  • PF- Mid month employees

    Hi all,
    I am facing some issue in the provident fund for the Mid month joined employees. As per the client requirement, SAP is not calculating. I need your help in this.
    For all the employees we are maintaining the IT 0587 has whichever is less.
    I go through some of the threads, still now I am not able to put condition in the PCR.
    Ex: Employee hired in the month of april 15.04.2014 his Basic salary is 10,000 rps.  When I run the payroll basic salary is prorated with the amount 5333.33 for 16 days in the april month. But, PF should calculate based on the amount 5333.33 but in the output it is showing as 416.
    Actually, PF should deduct 640 rps but it is showing 416 rps. 224 rps different amount is coming. How to resolve this one.
    Regards,
    Vijay Kumar

    Hi,
    When employee joins in the middle of the month The provident fund will prorate on Rs 6500 according to PF Act and standard rule that was defined in SAP as per act. You cannot change the rule that has defined in standard.  The user exist cannot be the right solution for this. The user exist which are there it will not override the standard functionality. The best way is to go according to Act that was defined in SAP.
    Incase if you want Rs 780 to be deducted for the first month for mid month joinee employees This can be done by manually inputting the data in additional payment wage type There are several ways to adjust the amount. You can either create a PF Adjustment wage type in additional payment for mid joinee employees to adjust the amount.

  • Mid-Month Calculations

    I am bringing a fixed asset system online in SAP and during the legacy conversion it was realized that the test system is not calculating the depreciation using a mid month convention.  That being said looking at the configuration the company code was setup in 2005 and is in production and is productive (since 2005).  So it appears that this setting is global and SAP will not allow me to change these settings to allow mid month calculations.  Is this correct? anyone ran across the same issue.

    Hi
    please read the note 2993 and 39416!
    Best Regards,
    Blaz

  • Mid Month Transfer Issue in Payroll

    Hello All
    Good Day!
    We have two payrolls defined, Payroll A and Payroll B and both has separate Legal entity but Business Group for both Payroll is same. We are having an issue when employee transfers from Payroll A to B or vice versa as mentioned below :
    1) Lets assume Employee transfers from Payroll A to Payroll B as on 17 Oct 2012.
    2) As Business Group is same , employee remain in the same BG.
    3) So we tried to terminate the employee as on 17-Oct-2012 and re-hired as on 18-Oct-2012 in the Payroll B. We need two IRP5 (tax certificate) so we need to terminate the employee from one payroll and reinstate in new payroll.
    4)) We have most of the recurring element configured to Terminate as Last Standard Process so all the recurring elements ended as on 31-Oct-2012, i think this should have been Actual Termination Date but as Payroll is running from last 2 years so this will be too big to change now.
    5) Now when we process the payroll as on 31-Oct-2012, employee got full month salary in Payroll A which is not correct as employee worked up to 17-Oct-2012.
    6) To avoid full month Salary, we changed the Last Standard Process to 17-Oct-2012 so all elements ended as on 17-Oct-2012 but now when we process the payroll as on 31-Oct-2012, employee is getting picked up but no element processed and no balance generated. Don’t know why ?
    Could you please provide your input as what is the best practice to handle this mid month transfer ?
    Thanks
    Gaurav

    Hi, Gaurav..
    6) To avoid full month Salary, we changed the Last Standard Process to 17-Oct-2012 so all elements ended as on 17-Oct-2012 but now when we process the payroll as on 31-Oct-2012, employee is getting picked up but no element processed and no balance generated. Don’t know why ?
    =>I guess.. The "Final Process Date" set as 31-Oct-2012 when you end this employee, isn't it?
    Actual Termination Date will let person end at this date, that's mean person record's effective_end_date will equal to the Actual Termination Date and create a new person record after Actual Termination Date.
    Last Standard Process Date let all elements ended as this date.
    Final Process Date means you can process payroll run before this date, and the assignment record's effective_end_date will equal to Final Process Date. That's why your payroll run includes this person. There's no elements because all elements ended on 17-Oct-2012, system doesn't get any element on 31-Oct-2012.
    Best Regards,
    Changhua

  • Information about financial closing in mid-month

    Hello,
    I have a question regarding  financial close. Our fiscal year is a calendar year with one special period configured in the system. For some rare circumstances my company has to do a mid month close in June. So we need to close June by June 15th and from June 15th u2013June 30th, we have  to see Julyu2019s period ( 7th) when we post a document .  Is that possible to do in SAP. Can we change any config in the midst of the year or in a live system.  Is so how.
    Thanks in advance
    Tanya

    Dear Prasobh,
    Thanks for your comments...
    The transactions are perfects! But is there any place where we can check the value summarized and mainly that the quantity of the movement type 262 be excluded of the quantity total like the column "Quantity withdrawn" in process order.
    In the transactions COID, COOISPI and COIO the system shows the individual values by the movement type.
    Eg. In a process order any there are 02 movements types 261 = 110 pc (total=220 pc) and 01 movement type = 262 of the 110 pc. In the COID, COOISPI and COIO the system shows me 330 pc but I would like see 110 pc.
    Best Regards!
    Valdevair

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