Channel Entitlement

Hi guys,
Is there any way on the website of telling exaxtly which channels I am entitled to on BT Vision?
The short and tall of it is I ordered BT Vision Essentials to go alongside my BT Infinity package, I could get all of the 'Essential' channels but not the sport channels, these were finally enabled after a 2 hour + phone call to support.
Now I thought I had added the HD channels to my order, but maybe I didn't or didn't click something I should have, but I can't see anyway of telling until my next bill comes in.
If I try and add BT Sport HD to my account I just get this message :-
Sorry…
There's been a technical error – but you can still order online.
Ref# CON-0048
So I just want to know if I am entitled to the channels or not, if I am I need them enabled and if I'm not I'd like to know how to add them.
I have previously emailed 'support' this information and they sent me back a list of which channel numbers the HD channels are, I am seriously unimpressed!

Sorry if that was a bit misleading. I suspect that the Guide > Yellow > Subscription is actually listing all the subscription channels available rather than those that you subscribe to. If that is the case then you should see Sky Sports 1&2 in that list as well?
Anyway, the Entitlement Information is the important bit as that dictates which channels you are actually allowed to view.
041 - 042 'Sky Sports 1' and 'Sky Sports 2'
507 - 509 'BT Sport SD' (not sure if 'ESPN' is still relevant ?)
510 - 512 'BT Sport HD'
851 - 854 'PSB HD'
855 - 978 'Essential Extra' or 'Unlimited Extra'
So yes, you are missing 'BT Sport HD'. If BT agree that you ordered the BT Sport pack before Aug 1st then they should add the 'BT Sport HD' entitlement for free for 12 months. Unfortunately BT seem to have messed this up for a lot of customers and they have had to chase it up over the phone. I think it's easy for them to change it on the system if you can talk to the right dept and they agree it's just a mistake (easier said than done I know). If you know the date you ordered BT Sport and have an associated order reference number then I would think that should help to get it resolved. Annoying but once it's done you can hopefully forget about it for 12 months.
My 'BT Sport HD' entitlement was missing for two and a half months and then miraculously appeared on July 31st just when I was resigned to having to phone them about it again!

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Adobe Access DRM provides for 3 authentication mechanisms:
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[ Server Code Snippet (RefImplLicenseReqHandler.java) ]
try {
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cheers,
/Eric.

Google Search: '''firefox create a persona'''
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BT Vision Box unable to show Freeview HD channels ...

I have been sent a BT vision box due to the fact my Youview Box is unable to have the skysports channels I was told this was a newer box I was told on the phone and my youview box was outdated when I suscribed to the Skyports channels just last week. I plug in my BT vision box everything is fine except I am unable to watch Freeview HD channels.
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I have done the search channel and reset the box which has not worked.

bruceg87 wrote:
I have been sent a BT vision box due to the fact my Youview Box is unable to have the skysports channels I was told this was a newer box I was told on the phone and my youview box was outdated when I suscribed to the Skyports channels just last week.
Utter nonsense! The black BT Vision+ box came out at least 3.5 years ago. The BT Youview box came out just over 1 year ago.
The reason you can't have Sky Sports over Infinity on the BT Youview box is because Sky haven't agreed to let BT resell Sky Sports on that platform. It's not due to any technical limitation. BT have asked Ofcom to look into this.
The reason you can't pick up the Freeview HD channels over the aerial using the BT Vision+ box is because it is a much older box and doesn't have Freeview HD (DVB-T2) tuners. You need to pick them up over Infinity by getting the 'PSB HD' multicast entitlement added to your account.
The person on the phone was talking rubbish. The engineer was talking sense. His trip to your house sounds like a total waste of both your time and his time. At least BT paid for it I assume.

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In another two weeks time!
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If on the C version then try the following.
Help & Settings > Settings > System Information > Reset Registration
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"Paul Merrigan" <[email protected]> wrote in message news:3d66b315$[email protected]..
>
There appears to be a bug in the portal tools that ship with 4.0. If you have
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I am a new to NI hardware.
take the below mentioned senario.
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Help & Settings > Settings > Entitlement Information
Here are possible entitlements mapped to channels.
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446 - 453 : HD Extra
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502 : Sky Sports 2
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510 - 512 : BT Sport HD
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NI 6052E User Manual
http://digital.ni.com/manuals.nsf/webAdvsearch/552436964E347DAF86256BDE00670E9B?OpenDocument&vid=niwc&node=132100_US
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