Charges for exceeding Broadband limit

I've just received my latest quarterly bill and find I'm being charged £5 for going over the 40 Gig limit on my Infinity 1 account for November last year.
The email that was sent out at the time said that my usage for that month was 44 Gig.
If BT charge for usage over the limit in 5 Gig increments at a cost of £5.30 surely I needed to hit 45 Gig before incurring additional charges.
Curious   

gg30340 wrote:
Flo, I think you will find that that will not apply for all the reasons already given. A post on a forum by an employee will not be regarded as a policy or terms and condition that the company can be held to. Imagine if an employee posted that from now on all bills will receive a 75% discount. Will the company be held to that? It was a post that was correct t time of posting but has since been superseded. I'm sure you could find many such posts if you searched.
gg303040, that is illogical. By that argument, every sticky on the BTcare forums posted by a BT Staff member is not official policy and should carry a disclaimer to the effect that the views expressed by Mods are not to be taken as official BT policy.
For instance, this sticky at
https://community.bt.com/t5/Other-Broadband-Queries/Broadband-Talk-Withdrawal-Updated-on-14th-Dec-20...
Hi Folks,
We stopped supplying BT Broadband Talk to new customers in January 2011 and we have posted recently that BT planned to withdraw the service in 2013.  Just to update you, this date has been deferred. The BB Talk service will be withdrawn, but not till after 2013.  Please be assured we will let you know before the service is removed.
Thanks,
Sean
BTCare Community Manager
Are we not expected to believe that and trust in it?
If so, how do we know which stickies and comments made by the Mods are valid and which are not?

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    Please do not send them a personal message, as they may not be on duty for a long time, and your message will not be tracked properly.
    For your own security, do not post any personal details, on this forum. That includes any tracking number you are give.
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