Charge for BT Broadband not on Bill?
I live with my folks at the moment. The BT bill is in my dad's name, but I have always paid for the broadband connection. I was with UKOnline until BSkyB shafted them.
A week or so before the 30th November 2010 I went to BT's website and signed up on line for BT Unlimited broadband in my name, (but using our house's BT account number). I echatted with a BT support person that said this was okay as long as I had the bill payers permission.
On the 30th November the switch happened and we have been on BT broadband to date.
Initial emails stated I would pay 24.99GBP (for the broadband) plus 4.99GBP for postage for the BT Home HUB.
My father pays the BT bill by Direct Debt monthly, but he told me tonight that his Direct Debt is still the same as before and the broadband has not appeared on the bill.
Can I just check that the money is taken monthly? Or is it at some other period?
Thanks.
Chris.
That does seem to be the case, but its still weird!
The DD has gone up from 17GBP odd a month to 65GBP odd a month. The bill states the broadband is paid up till March 2011! Not sure how a 50 quid a month increase covers a 24.99 bill?
I suspect though, like most companies that use DD, they have seen an opportunity to have our money in their bank account rather than in ours, and have seized it with both hands!
Chris.
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