Cisco Prime 1.3 applications dashboard not visible

Dear all,
I have added a flow exporter from 2 wlc 5508 in direction of our Cisco Prime, under system / data sources i see data from my controllers coming but status is down.
Addtionally I cannot see under details dashboards the applications dashboard. even if i try to manage dashboards i cannot have applications.
After checking our license with our reseller he said that we should have this netflow feature,
But could you explain me why i cannot see the dashboards ?
Do we need to install or configure a module ?
Thanks

Hi ,
AFAIK , you need to have "assurance licenses " for this.
Thanks-
Afroz
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