Ciscoworks LMS 3.2 bug summary report

Hi,
I have one Ciscoworks LMS 3.2, it managed around 500 devices. I tried to generate bug summary report and the bug number is zero. Please kindly help to solve this problem.
Best Regards,
Jackson Ku

For how many devices are you running the report?
[ Wed Jan 05 21:26:50 CST 2011 ],INFO ,[main],com.cisco.nm.rmeng.bugtool.BTBugSummary,populateResults,295,Cisco.com URL Connection TimeOut: Try again later or with less number of devices.
Have you tried running it for just one?
This is also kind of strange,
[ Wed Jan 05 21:26:50 CST 2011 ],INFO ,[main],com.cisco.nm.rmeng.bugtool.BTBugSummary,formBTDevHash,228,Device(s) are not supported by Cisco.com.
[ Wed Jan 05 21:26:50 CST 2011 ],INFO ,[main],com.cisco.nm.rmeng.bugtool.BTBugSummary,formBTDevHash,229,Hence Could not generate report
Like as if cisco.com would not know about these C3750's
Maybe do an export of these 3750's in the DCR to see if the all have the same OID and if it is a supported OID.
Are your device packages up to date? You may want to sync those with CCO.
Cheers,
Michel

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