Close Captioning in Adobe Connect?

What is the process for close captioning in AC? How does it work? I am using version 9. I found the page on Adobe site to download the pod at http://www.adobe.com/products/adobeconnect/feature-details/closed-captioning.html. What next?
Thanks.

The key is that you need someone to provide the captioning.
I can tell you what we do. We use Caption Colorado to provide the actual captioning during the event.
Share Pod - Share document - Upload the Caption Pod
Under configuation, we choose Caption Colorado and use the Meeting ID we get from them after we schedule the captioning.

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Close-captioning Adobe Connect pre-recorded webcast

As part of a larger project, for 508 compliance I need to add closed captions to some Adobe Connect informational webinars that are posted on a federal government website.
I am familiar with creating closed caption files for video and have ability to save timed captions in many different formats.
I have not captioned before for Adobe Connect.
What type file do I need to deliver to client to add the captioning to their posted webcasts?

If the webcast hasn't happened, then you can have them use the Closed Captioning pod which can use a Closed Captioning service and the captions should also play back as part of the recording.
If the webcast has happened and you are looking to add captions to the recording, I think the only real option is to make, or have them make, and off-line FLV version of the webcast which could then be treated as a video file that needs captioning added to it. I don't know of a reasonable way to add captions to the source files of a Connect recording.

Add Captions to a Recorded Adobe Connect Meeting

We have several archived meetings using Adobe Connect that we'd like to belatedly add closed captions to for when people view these at home. Is there an easy way to do this via Adobe Connect, or will we need to download the file and add the CC ourselves and then host that file somewhere else? The CC Pod appears to only be for adding CC during the broadcast itself.
Thank you

Make an offline version (FLV) and then load the FLV into the Share pod. Other than that, no, there is not a way to play back a meeting recording within a meeting room.
As an alternative, I do convert meeting recordings to Presenter Presentations, using the audio from the live meeting and the PPT deck that was shared. It's not the most time efficient process, but yields a better result than converting the recording to FLV. It also provides better editing capabilities.

Close window not working when publishing as HTML5 on Adobe Connect using CP8

Hi all,
I'm trying to get a button that closes the project/window at the end of a video. I am using CP8.
I can get it to work when publishing as SWF to Adobe Captivate.
It also works when publishing as HTML5 but not on an LMS (Adobe Connect).
I have tried various methods including
- On success execute a Javascript = window.close()
- On success - exit
- On success execute advanced action = Assign cpCmdExit with 1
I also tried adjusting the slide settings On Exit: exit and the publishing settings Project End Options: Action: Close project.
Nothing works.
Any ideas?
Many thanks,
Aimee

Hi Aimee,
Can you test this to close the course window:
Insert 2 buttons or smart shape used as buttons (as Finish course buttons).
On the first button apply an action to execute javascript and in the script window, use this script: parent.close()
On the second button apply an action to execute javascript and in the script window, use this script: top.window.close()
Upload the published project on your LMS and check if any of these works for you.
Thanks
Himanshu

Adobe Premiere Pro 6 CS Close Captions using Pro 6 CC?

I have Adobe Premiere Pro 6 CS and need to create Close Captions for a production I'm doing.
I know I can't create the Captions on Pro 6 CS but can I create them in Pro 6 CC and import them into the production on the CS side?

Here is a thread that discusses closed captioning functionality and the split between legacy PPRO CS 6.0 and the online CC version at that time -- Premiere Pro CC version 7.01.
Premiere Pro CS6 - Closed Captioning
Projects created from on version of PPRO should migrate with no problems to the next version. Closed captions can be added to any project you open, provided the application version you are using supports creating closed captions.
I suggest you work with one version of PPRO to keep things simple.

Close Captioning//Adobe not exporting on line 21

Hello,
My company is attempting to trouble shoot some close captioning issues that seem to occur within Adobe premiere. All source material captioning resides on line 21 (source tape, Quicktime files). We are exporting MXF OP1as files for the playback server through media encoder. Our engineer can look on a scope at the finished file and show us that the captioning is now on line 20 (odd) . We have attempted to run the original capture files (MOV) through mac caption to attach them to line 21. Ill import the SCC files and place them on top of my video, and still the media encoder export moves the captioning to line 20. Our workflow mandates that that caption stay on line 21. The export settings are 720x486//29.97//upper field first. We are using Adobe Premiere CC 8.1
We have a call into adobe support but so far they have not been able to resolve this issue. Figured id post to the forums and see if anyone has any ideas.
Thanks in advance

Thanks Richard,
Update @ Richard M Knight- If you're referring to Lower field first.....The Codec we are using IMX 30 NTSC will not allow the field to be changed in media encoder. Although i can set the field under timeline settings, once its set to the encoder it is not changeable setting, even when creating a preset. Good idea, but we already tried that one in house

Articulate Storyline courses in Adobe Connect Pro 7.5 don't resume when learner closes and revisits

Hello,
I'm brand new to this forum, so please forgive any breaches of etiquette, but I really hope someone from the Community can help wth a strange, somewhat random issue with some Articulate Storyline courses hosted in Adobe Connect Pro 7.5.
We have more than 20 Storyline courses that have been published and uploaded over the last year. If a learner closes the course before completing the end-of-course quiz, their progress should be saved and when they reopen the course they should see a prompt asking if they want to resume where they left off (see below). This functionality is set up within the player settings of Storyline before the course is published, and all courses were prompting to resume until a couple of weeks ago.
Resume Prompt:
Storyline Player Settings:
Around May 31, we noticed that some of the courses were starting over from the beginning slide, even if the learner had previously completed part or all of the course. I opened about 10 courses that day, and 3 or 4 prompted me correctly; the other 6 or 7 started over at the beginning. The strange thing is that all of the courses are published the same way using the following settings in Storyline (3 screens below).
Publish Settings Screen 1
Publish Settings Screen 2
Publish Settings Screen 3
The even stranger thing is that a course that didn't resume properly last week, now resumes correctly for my coworker but doesn't prompt me upon revisitng/resuming the course. On Monday I opened 12 courses and only 2 of them resumed correctly. Today I checked those same 12 courses: 5 prompted to resume correctly (including the 2 that worked on Monday), 7 did not prompt me. When my coworker opened the same 12 courses - 2 of the 7 that weren't working for me DID prompt her when she reopened the course link.
Unfortunately I haven't been able to establish any patterns as to why some courses always prompt to resume, why some courses never prompt /always restart from the beginning and why some courses prompt when my coworker opens them but not when I do.
At this point, I'm not even sure where to start, what to check or what questions to ask, so any and all help or suggestions are GREATLY appreciated.
Diana

To uninstall the add-in, go to your Start Menu, then Control Panel. Find Add/Remove Programs or Uninstall or change a program. Sort the list by name, and you should see the Adobe Connect Add-In. Select it and then click Uninstall.
I believe there was an issue with Flash Player 11.2 or 11.3 that caused the version notification to show in Connect incorrectly. If the uninstaller doesn't work, then it may need to be solved by Adobe. You can also uninstall Flash Player from the dialog shown above, though the application in the KB article is a more complete uninstaller.
The Connect 8 add-in is backward compatible, though the Connect 9 add-in is not, so be sure you don't have that. As you can see in the screen shot above, I have both add-ins installed.
Have you gone to the Test My Computer page for your Connect server? There is also the option to install the add-in there, and get feed back on what may be causing these issues? You can access that from your Getting Started page, found on the Home Page of Connect Central, Resources tab.
Or you should be able to insert your server URL in this link, http://YourServerURL/common/help/en/support/meeting_test.htm for the test page.

Adobe Connect Add-in Error 9.1 r314

I have been getting an error while trying to save recordings offline. When the Adobe Connect add-in starts, I get the option to save and then then it crashes. Listed below are the step I have taken to resolve the issue
1. Uninstall the Add-in
2. Delete all folders pertaining to the add-in (macromedia.com folder and #sharedObjects)
3. Uninstalled flash.
4. Run "Flash Cleaner" from Adobe
5. Installed Flash then the Add-In
After this, I still received the same error. I have tried this about 3 times with no luck. Any help on this would be great. Below are the details that result from the crash. This is a vista machine. Error is not profile specific as I have created another profile and attempted to save the recording and received the error.
Problem Event Name: APPCRASH
Application Name: connectaddin.exe
Application Version: 9.1.314.0
Application Timestamp: 49f76aef
Fault Module Name: connectaddin.exe
Fault Module Version: 9.1.314.0
Fault Module Timestamp: 49f76aef
Exception Code: c0000005
Exception Offset: 00110c26

Temp Work around;
Connect Add-in will crash when user tries to make the recording offline in Meeting.
Comments (0)
Issue
While trying to make a recording offline you run into an error message;
Adobe Acrobat Connect Add-in 9.3 r52 has encountered a problem and needs to close
(Add in WIN 9,3,34,0/ WIN 9.3.32,0)Add-in will crash when user make the recording offline in Meeting.
Reason
There seems to be a bug in the 9.3.32.0 Add-in causing it to crash. This will be fixed shortly. Only current work around is to install an older Connect Add-In (9.1.299)
1) Uninstall current Connect Add-in from Add/Remove Programs
2) Install this add-in from here;
ftp://breezeext:[email protected]/patches/Addin9.1.299.zip
Solution
Go to Add/Remove programs and uninstall the current Connect Add-in. Once completed you need to download Connect Add-in Version 9.1.299

Question: Inserting Close Captioning is not available...Why?

I will need to add Accessibility and close captioning support. I have checked this off in the Project settings and migrated to slide one properties.
Click on Accessibility and the panel defaults to three tabs. The directions I am seeing suggest text in this field will be read by an appropriate screen reader. However why is close caption and slide text buttons grey?
Using CP 4.01 with the latest update 1658

Hi there
Closed Captioning will only be available if you have audio on the slide. Do you have audio?
Cheers... Rick
Helpful and Handy Links
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcerStone Blog
Captivate eBooks

How to create Chinese Close Captioning in Premiere Pro CC?

I am using an English version Premier Pro CC, the Chinese character will not display on screen when created in the caption window. Do I need a Chinese version of Premiere Pro for creating Chinese close captioning?

Hello,
Have you read through this article yet? Adobe Premiere Pro Help | Importing still images
Seems like the section at the end of the article could be helpful
Resizing imported images
Imported images usually have a higher resolution than imported videos, so they appear cropped when viewed on the Timeline in Premiere Pro.
You can individually adjust the scale of the clips to match the sequence frame size. Or you can use the Set to Frame Size command to quickly resize the image.
When you use the Set To Frame Size command, the native pixel resolution of the image is preserved, letting you see the sharpest resolution when you zoom in on an image.
Right-click (Windows) or Control-click (Mac OS) an image in a Timeline.
You can select multiple images in the Timeline at once by pressing Shift and clicking the images.
Select Set To Frame Size.
When you select the Set To Frame Size command, the Scale To Frame Size setting is toggled off for improved playback performance.
Please let us know if this does the trick or if you need further help.
Best,
Peter Garaway
Adobe
Premiere Pro

Adobe Connect stays on tray after screen sharing

Hi,
When sharing screen and stopping the ScreenSharePublisher, the Adobe Connect component does not always close and stays on the tray.
Is there a way to ensure that the Adobe Connect component closes properly?
Thanks!

Here you go
That's after the plugin had publishing stopped. Seems to be a new issue. Was there a new update to the Connect Plugin? Only noticed this today on a freshly formatted machine.

How do I keep a meeting open on Adobe Connect continuously?

I was wondering if anyone could tell me how to keep a meeting open continuously on Adobe Connect? So that anyone could enter the meeting at anytime. Please help.

If you have the Named Organizer license, then the member of the Meeting Host group must be in the room and active. Active meaning that that user is focused on the room and the mouse is moving. I recall that Connect will close a room without activity for ~6-8 hours.
If you have the Concurrent User license, then anyone can come and go from a Meeting as needed.
The Named Organizer licensing is a license for an individual to run a meeting, where the Concurrent User license is a license for individuals to be in meetings.

Accessibility in Adobe Connect | Learn Adobe Connect | Adobe TV

Learn about keyboard shortcuts as an alternative to navigating with a mouse. Learn how Adobe Connect works with screen-reader software.
http://adobe.ly/zh22Xu

Can anyone explain why the video regarding accessibility of Adobe Connect does not include Closed Captioning? Seems to be the most ridiculous oversight yet.

Accessibility and Adobe Connect

I have a class that is interested in watching an educational webinar I'm presenting in May. The class has deaf students and the teacher was wondering if Adobe Connect has captioning or any other options to make the webinar more accessible.
Thanks for your help!

There is a Closed Captions Pod here: http://www.adobe.com/products/adobeconnect/extend.html#3
You can find all the accesability info on Connect here: http://www.adobe.com/accessibility/products/compliance/index.html#adobeconnect8

Close Captioning on Premiere CC

Yesterday I had to get a tape out for delivery. I came back to the shop and found my online editor with his head is his hands while my show was going to tape. The image was skipping tons of frames.
Close capationing was working though. I had just moved a new system into online, all our preliminary tests went great and this was not supposed to be happening. We are using a Black Magic Design i/o.
I had made sure all the settings were correct. Unrendered timelines played fine, put the close captioning file on the time line and playback would stutter. We rendered the time line and we were getting two skip frames per 5 minute segment.
My online editor tried to go to tape and was at his wits end. That is when i threw everything I had read online out the window and tried something completely new.
I render the timeline (which was yellow lined) without the captioning present. Like i said it was playing fine without the captioning so i am not sure why i thought of this. I then added the close captioning to the timeline.
The time line now went from green to yellow again but the project now played flawlessly and we got our tape out in time.
Maybe this is how you are supposed to do it and I missed something. I am posting this in case it helps someone get threw their day with a lttle less stress.
Nick

Hi,
Thanks for providing your workarounds.
I wanted to see if I can get some more details about your setup.
- What OS/system specs
- What Blackmagic card and driver version
- What format are you using
- What format are your Closed Caption files? MCC, SCC, ect...
- What deck are you going out to? SDI?
Thanks for your time. This info will be helpful trying to determine your problem.
Best,
Peter Garaway
Adobe
Premiere Pro

Close Captioning in Adobe Connect?

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