Closes on Startup
My Premier Pro CS3 shows the welcome screen and loads plugins etc., but after that it just closes. How can I fix this?
Some troubleshooting tips.
Cheers
Eddie
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ITunes Encountered a problem and needs to close on startup
Hi -
I'm running the latest version of iTunes (7.1.1.5) on a desktop computer with Windows XP (SP2) and I've had no problems with it up until today. After using iTunes fine yesterday, I tried to open it up today and I get a Windows error message saying "iTunes has encountered an problem and needs to close" on startup before the iTunes window even pops up at all. I've tried uninstalling and re-installing iTunes as well as replacing the library files with those from another computer (sometimes the ones on this computer get corrupted). But neither of those have changed anything, I still get the same message every time, no matter what I try or how many times I restart. Any and all help is greatly appreciated and I can provide any additional information that might be helpful.
Windows XP ProI did get a "server busy" message when I loaded quicktime, but I'm not sure if it is related or not since I've been seeing that over the last couple of days, I can't remember if it came before iTunes stopped working or not. That message reads "This action cannot be completed because the other program is busy. Choose 'switch to' to activate the busy program and correct the problem." My options then are to choose switch to or retry. When I press "switch to" my Start menu opens, and nothing appears to happen when I select retry.
that's an odd sort of a message (or series of messages).
hmmmmm. let's try an experiment aimed at working out if there's a program interfering with the QuickTime (which is in turn causing grief with your iTunes).
try a selective startup using MSCONFIG, with just the itunes and QuickTime background processes enabled, as per the following document:
Using MSCONFIG to troubleshoot conflicts in Windows
does QT open without the strange message after the selective startup?
does iTunes launch properly? -
Dreamweaver CC & CC 2014 closes on startup
I installed Dreamweaver CC 2014 and it closes on startup. Dreamweaver CC stopped working also. (all other CC 2014 apps are working)
I created a new user account and tested. Both Dreamweaver versions works there...
I have:
tried with java 1.6 and 1.8
uninstalled (with cleaner) and re-installed removing settings
removed all files in ~/Library/Application Support/Adobe/
removed all adobe file in ~/Library/Preferences/
run Disk Utility and repaired permissions and disk
logged in without all startup items
checked for bad fonts with Font Book
Still everything works on my new test account, but not on my nomal account
I can't find any logs...I'm sorry to hear that this happened and that your circumstances are different than mine. My issue happened during one of the new Mac OS installs. I used to either archive and install or do clean installs whenever I updated OSX because it has been unreliable at times to update and re-configure permission with each new release. However with the new app store approach these options are no longer available.
Moving files between user accounts is not an overly difficult task, although it can be time consuming, a couple hours max. Regardless, it is probably better to do this now then to wait for more problems to occur because corrupt user profiles do happen at times on Mac (and occasionally Windows too) and has been known to affect more software than just Adobe. Below are some steps involved to help get you started:
First, programs do not need to be migrated in the default setup. Unless you are on a system controlled by an administrator whereby each user installs their own, I don't think this should be an issue.
Next, just create a new account (with admin privileges if your current account is an admin).
Then go to the finder and copy the files from your old user account to the new one. This is located at Macintosh HD :: Users :: {username}
Then go to the preferences folder in the user library. For this log in as your current account, then use the Go to Folder command ( Shift + Cmd + G ). For the most part only the Application Support folder needs to be brought over. There are a few exceptions like Firefox/Mozilla profiles are in their own folder in the Library. Outside of that you should be good to go. -
Adobe Illustrator CC 2014 Closes on Startup
So my problem is quite simple, I do motion design, and to import logos into Cinema 4D i need to make them into paths within Illustrator, but whenever i open up Illustrator, it closes straight away without any crash reports, nothing, just closes without anything popping up for no reason, I've tried uninstalling and reinstalling multiple times but with no difference in the way it runs(still does exactly the same thing - closes down). Im running windows 8.1 64-bit and Illustrator worked fine when i used Cs6 but not CC 2014.
Any help is appreciated.Hi Alex,
You can follow the article: Illustrator CC or InDesign CC crashes at launch and Illustrator CC crashes at launch which will help you to get the crash issues fixed with Adobe Illustrator CC.
You can also follow the thread: Illustrator CC Crashes on Launch where this issue is already discussed and stands resolved.
Let us know if it works or not.
Thanks,
Ratandeep Arora -
OLC has encountered a problem and needs to close on startup
Downloaded the trial of OnLocation on my Gateway Windows XP laptop and I get an error saying
"Adobe OnLocation.exe has encountered a problem and needs to close. We are sorry for the inconvenience."
Asks to send error report, etc.
It does this while "Loading panels" on the splash screen.
Premiere seems to work fine.
Any help would be appreciated.
Thanks!Ahh - I've had some luck. I found out that by running dxdiag.exe to analyse directx that my 3D functions were disabled. By trolling through old forums I found one that suggested using the original screen drivers for my laptop - which i managed to find in my downloads directory and installed them. Also, I read on another forum that another brand of graphics card likes contiguous disk space if it needs to use any virtual memory. So armed with this knowledge i cleared a big chunk of drive space. In my travels I came across a great utility called ccleaner (http://www.ccleaner.com/) - definately worth a look to clean up your windows installation (and be nice by leaving the writer a bit of spare coin)!
After too many hours (like the whole night - and I'm working today) I finally have On Location up and running again. If only Adobe could have helped me out earlier!!! Electronic equipment never used to give us this grief just to get to the starting line.
Hope this helps one of you :-) -
Trial After Effects CC 2014 closes after startup
I've just installed trial version of After Effects CC 2014 (13.0.2). But there is no way to actually TRY IT, because it closes right after it starts, and all I see is this:
Button "Continue Trial" doesn't do anything but closing it's own window.
Is there a way to run AE?
PS: Windows 7 x64Without exact system info and possibly crash logs nobody can say anything. Could be the licensing system acting up, could be a hard program crash due to insufficient resources and your system not meeting the requirements.
Sign in, activation, or connection errors | CS5.5 and later
Mylenium -
Photoshop CC closes at startup
Hi.
Today I installed Photoshop CC, but it just closes after the splash screen, I can see Photoshop in 2-3 seconds before everything closes.
I've tried restoring fonts and such by holding shift when starting, I've also tried resetting the settings by holding shift, alt + ctrl, but nothing helps.
I've also tried logging out and in again with Creative cloud with and without restart.
I've also updated my nVidia Gforce GTX 660 Ti drivers.
Right now I'm trying to remove and reinstall Photoshop CC, altough I can't imagine this would help!
Any good tips out there?
Is there somekind of fault log I can find and post here?Yes, tried to log out and in.
Even reinstalled Creative cloud.
Two days ago I had a fairly long chat / remote desktop session with Adobe support.
After a lot of questioning about mostly the same as mentioned here, they took over my computer, tried some permissions changes in Adobe folders in Appdata, Program files and such, tried a new administrator user on the computer, then tried to show the hidden admin user in windows, but non of these worked.
Then the problem was that I had Norwegian Windows, then it was hard for him to understand and he said they didn't have the opportunity to help me any more.
I then had to call Adobe Norway, but Adobe "Norway" is really just a call center somewhere in India or something I'll guess.
And offcourse, they are only open the same hours as I'm at work...
So the nice man at Adobe "Norway" said I could try to call Adobe US and get help there.
So I'll see if I get the time to call them tonight.
I'll keep you posted!
For my part this is starting to smell more and more like a good old Format C:/ -
Quicktime-related apps close on startup
This problem started a while back when I installed an upgrade for iTunes in order to continue downloading songs. Unfortunately when I had completed the update and opened iTunes, the program closed about a half-second after opening.
As if this wasn't bad enough, it now seems that ever program that uses Quicktime (except for Firefox) now does exactly the same thing. This includes the Quicktime player itself, and both versions my 3D modelling app Cinema 4D. What's going on here?This might not be a solution, but worth a try if you're running WinXP and if you have time:
Make sure you're logged on with Administrator rights, close all open programs and disable antivirus software.
1. Uninstall iTunes and QuickTime
2. Make sure QuickTime hasn't left stuff behind:
a. In Explorer, go to your "Program Files" directory and delete the iTunes and QuickTime directories if they are still there.
b. Go to your user profile directory (usually C:\Documents and Settings\<username>) then "Application Data" (which is usually a hidden directory). Inside "Application Data" you might find subdirectories "QuickTime" or "Apple Computer\QuickTime", and "AppleComputer\iTunes". If they're still there delete them.
c. Go to your \Windows\System32 direcory and delete QuickTime.
d. Start->Run... regedit and navigate to "\HKEYLOCALMACHINE\SOFTWARE\Apple Computer, Inc.\" then delete both the iTunes and QuickTime keys if they are still there.
e. There are lots more QuickTime related registry settings that might be left behind, but ignore them for now.
3. Download and install the latest version of iTunes.
If the above doesn't fix the problem, a last resort could be to install and run MS Visual Studio (C++). This will often catch runtime errors in other software and provide you with some detailed error information which should help pinpoint the underlying problem. -
Hello,
I just re-formatted my system with XP. I installed
Dreamweaver and whenever I try to start it up, it closes right when
the main window opens (just after splash screen). This is very
annoying. If it helps, the 1st time I ran it, I asked if I wanted
the Coder or Designer layout...
Thanks,
MikaelIt does ask you that .. so you've had it open once anyway. Do
you have a
firewall running that might be blocking it? Windows Firewall,
for example?
What about an antivirus program?
Nancy Gill
Adobe Community Expert
Author: Dreamweaver 8 e-book for the DMX Zone
Co-Author: Dreamweaver MX: Instant Troubleshooter (August,
2003)
Technical Editor: DMX 2004: The Complete Reference, DMX 2004:
A Beginner''s
Guide, Mastering Macromedia Contribute
Technical Reviewer: Dynamic Dreamweaver MX/DMX: Advanced PHP
Web Development
"mikaelsnavy" <[email protected]> wrote in
message
news:erg1mm$a66$[email protected]..
> Hello,
> I just re-formatted my system with XP. I installed
Dreamweaver and
> whenever I
> try to start it up, it closes right when the main window
opens (just
> after
> splash screen). This is very annoying. If it helps, the
1st time I ran it,
> I
> asked if I wanted the Coder or Designer layout...
> Thanks,
> Mikael
> -
Firmware 3.1.1 all apps close on startup
I just purchased a 32gb iPod touch 3rd generation and installed many apps both free and paid. Initially they all worked and now they open for a split second and then close. I've restored a couple times and get the same thing. Setup as a new iPod, restored from a backup...nothing. What's going on here?
Thanks this worked for me as well
iTunes>store>Deauthorise Computer
then >Authorise Computer
and after the iPod synchronised, everything was back to normal
Andrew -
Premiere Pro CS3 Closes after startup without any errors...
Hello,
This happened twice before and I had to re-install OS (Windows 7 Ultimate x64), because I couldn't find any topic that would help me, but this time I just want to know why is this happening and fix it once and for all!
I'm using Adobe Master Collection CS3 on my PC (ASUS P6T, Intel i7 920 , 6GB RAM, GTX 260).
I have other 2 PCs with same config and one of them had a same problem, but second one works fine.
I tried reseting preferences with Ctrl+Alt+Shift stuff - did not help, tried re-installing CS3 - same here.
Please help me solving this problem.
Thanks.First of all, thanks for the answer.
OK, I''ll try that one, anyway I'm planing to buy CS5 very soon.
But want to know what is the cause of this "error"? Is there anyway of fixing it? -
CS3 Force Close on Startup after Mavericks update.
I've gone through a few forums and followed instructions to un-install and re-install my photoshop, also to update my Java, and when opening photoshop, holding command/option/shift. Nothing is working! I miss drawing with my wacom tablet on my otherwise reliable mac! Help!
Process: Adobe Photoshop CS3 [2313]
Path: /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/MacOS/Adobe Photoshop CS3
Identifier: com.adobe.Photoshop
Version: 10.0 [10.0x20070321 [20070321.m.1480 2007/03/21:16:39:00 cutoff; m branch]] (10.0)
Code Type: X86 (Native)
Parent Process: ??? [1]
Responsible: Adobe Photoshop CS3 [2313]
User ID: 501
Date/Time: 2015-04-19 09:39:53.945 -0600
OS Version: Mac OS X 10.10.2 (14C1510)
Report Version: 11
Anonymous UUID: D4FB3F41-6BCF-FB12-A13A-A28290E9A1EA
Sleep/Wake UUID: 4FE88A19-2EC4-4391-B600-AA72317A404B
Time Awake Since Boot: 13000 seconds
Time Since Wake: 85 seconds
Crashed Thread: 11
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
VM Regions Near 0:
-->
__TEXT 0000000000001000-00000000016e1000 [ 22.9M] r-x/rwx SM=COW /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/MacOS/Adobe Photoshop CS3
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x998629ce mach_msg_trap + 10
1 libsystem_kernel.dylib 0x99861a70 mach_msg + 68
2 com.apple.CoreFoundation 0x97d11b16 __CFRunLoopServiceMachPort + 214
3 com.apple.CoreFoundation 0x97d10f29 __CFRunLoopRun + 1529
4 com.apple.CoreFoundation 0x97d106c6 CFRunLoopRunSpecific + 390
5 com.apple.CoreFoundation 0x97d1052b CFRunLoopRunInMode + 123
6 com.apple.HIToolbox 0x9bad02d8 RunCurrentEventLoopInMode + 262
7 com.apple.HIToolbox 0x9bc74eda GetNextEventMatchingMask + 441
8 com.apple.HIToolbox 0x9bc74af9 WNEInternal + 208
9 com.apple.HIToolbox 0x9bc74a1e WaitNextEvent + 52
10 com.adobe.Photoshop 0x0005df47 0x1000 + 380743
11 com.adobe.Photoshop 0x006e3fb5 0x1000 + 7221173
12 com.adobe.Photoshop 0x0005fca2 0x1000 + 388258
13 com.adobe.Photoshop 0x0006002d 0x1000 + 389165
14 com.adobe.Photoshop 0x000601bd 0x1000 + 389565
15 com.adobe.Photoshop 0x000602d0 0x1000 + 389840
16 com.adobe.Photoshop 0x0021998e 0x1000 + 2197902
17 com.adobe.Photoshop 0x002199e9 0x1000 + 2197993
18 com.adobe.Photoshop 0x00002fd2 0x1000 + 8146
19 com.adobe.Photoshop 0x00002ef9 0x1000 + 7929
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x998698ce kevent64 + 10
1 libdispatch.dylib 0x92f5373f _dispatch_mgr_invoke + 245
2 libdispatch.dylib 0x92f533a2 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x99868e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x925422b1 _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x9253fe2e start_wqthread + 30
Thread 3:
0 libsystem_kernel.dylib 0x99868e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x925422b1 _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x9253fe2e start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib 0x998629ce mach_msg_trap + 10
1 libsystem_kernel.dylib 0x99861a70 mach_msg + 68
2 com.apple.CoreServices.CarbonCore 0x96a30fa4 TS_exception_listener_thread + 138
3 libsystem_pthread.dylib 0x92541e13 _pthread_body + 138
4 libsystem_pthread.dylib 0x92541d89 _pthread_start + 162
5 libsystem_pthread.dylib 0x9253fe52 thread_start + 34
Thread 5:
0 libsystem_kernel.dylib 0x99868512 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x92542abe _pthread_cond_wait + 842
2 libsystem_pthread.dylib 0x92542ce1 pthread_cond_timedwait_relative_np + 47
3 com.apple.Foundation 0x90857e3c -[NSCondition waitUntilDate:] + 403
4 com.apple.Foundation 0x9084d323 -[NSConditionLock lockWhenCondition:beforeDate:] + 284
5 com.apple.Foundation 0x9084d1ff -[NSConditionLock lockWhenCondition:] + 71
6 com.adobe.Photoshop 0x00e70209 0x1000 + 15135241
7 com.adobe.Photoshop 0x00e0ba65 0x1000 + 14723685
8 com.adobe.Photoshop 0x00e6e734 0x1000 + 15128372
9 com.apple.Foundation 0x90889b3f -[NSThread main] + 45
10 com.apple.Foundation 0x90889a91 __NSThread__main__ + 1538
11 libsystem_pthread.dylib 0x92541e13 _pthread_body + 138
12 libsystem_pthread.dylib 0x92541d89 _pthread_start + 162
13 libsystem_pthread.dylib 0x9253fe52 thread_start + 34
Thread 6:
0 libsystem_kernel.dylib 0x99868e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x925422b1 _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x9253fe2e start_wqthread + 30
Thread 7:
0 libsystem_kernel.dylib 0x99868e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x925422b1 _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x9253fe2e start_wqthread + 30
Thread 8:
0 libsystem_kernel.dylib 0x99862a22 semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore 0x96a0016c MPWaitOnSemaphore + 120
2 MultiProcessor Support 0x258fe06b 0x258c8000 + 221291
3 com.apple.CoreServices.CarbonCore 0x96a0043a PrivateMPEntryPoint + 68
4 libsystem_pthread.dylib 0x92541e13 _pthread_body + 138
5 libsystem_pthread.dylib 0x92541d89 _pthread_start + 162
6 libsystem_pthread.dylib 0x9253fe52 thread_start + 34
Thread 9:
0 libsystem_kernel.dylib 0x99868512 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x92542a4a _pthread_cond_wait + 726
2 libsystem_pthread.dylib 0x925461c0 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x96a340da TSWaitOnCondition + 133
4 com.apple.CoreServices.CarbonCore 0x96a34312 TSWaitOnConditionTimedRelative + 195
5 com.apple.CoreServices.CarbonCore 0x969ffddf MPWaitOnQueue + 199
6 AdobeACE 0x01ef4803 0x1ec4000 + 198659
7 AdobeACE 0x01ef4031 0x1ec4000 + 196657
8 com.apple.CoreServices.CarbonCore 0x96a0043a PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x92541e13 _pthread_body + 138
10 libsystem_pthread.dylib 0x92541d89 _pthread_start + 162
11 libsystem_pthread.dylib 0x9253fe52 thread_start + 34
Thread 10:
0 libsystem_kernel.dylib 0x99862aee mach_wait_until + 10
1 libsystem_c.dylib 0x96d2ed48 nanosleep + 360
2 com.adobe.PSAutomate 0x2834252b ScObjects::Thread::sleep(unsigned int) + 79
3 com.adobe.PSAutomate 0x283329b5 ScObjects::BridgeTalkThread::run() + 153
4 com.adobe.PSAutomate 0x28342615 ScObjects::Thread::go(void*) + 167
5 libsystem_pthread.dylib 0x92541e13 _pthread_body + 138
6 libsystem_pthread.dylib 0x92541d89 _pthread_start + 162
7 libsystem_pthread.dylib 0x9253fe52 thread_start + 34
Thread 11 Crashed:
0 com.apple.CoreFoundation 0x97cc89a2 CFGetTypeID + 18
1 AdobeLM_libFNP.dylib 0x2958e845 TRR_Fixup + 1259471
2 AdobeLM_libFNP.dylib 0x2958e997 TRR_Fixup + 1259809
3 AdobeLM_libFNP.dylib 0x294bc3f4 TRR_Fixup + 398206
4 AdobeLM_libFNP.dylib 0x2957082f TRR_Fixup + 1136569
5 AdobeLM_libFNP.dylib 0x295708ac TRR_Fixup + 1136694
6 AdobeLM_libFNP.dylib 0x2945b8fa TRR_Fixup + 2180
7 AdobeLM_libFNP.dylib 0x2945d22a TRR_Fixup + 8628
8 AdobeLM_libFNP.dylib 0x294f6ca4 TRR_Fixup + 637998
9 AdobeLM_libFNP.dylib 0x294f6fa5 TRR_Fixup + 638767
10 AdobeLM_libFNP.dylib 0x294fb06a TRR_Fixup + 655348
11 AdobeLM_libFNP.dylib 0x296c7e1a 0x29455000 + 2567706
12 AdobeLM_libFNP.dylib 0x296c7ea1 0x29455000 + 2567841
13 AdobeLM_libFNP.dylib 0x2945b8ae TRR_Fixup + 2104
14 AdobeLM_libFNP.dylib 0x2945d22a TRR_Fixup + 8628
15 AdobeLM_libFNP.dylib 0x29478ff1 TRR_Fixup + 122747
16 AdobeLM_libFNP.dylib 0x2955a9c3 TRR_Fixup + 1046861
17 AdobeLM_libFNP.dylib 0x2955b156 TRR_Fixup + 1048800
18 AdobeLM_libFNP.dylib 0x294f4e57 TRR_Fixup + 630241
19 AdobeLM_libFNP.dylib 0x294c24f3 TRR_Fixup + 423037
20 AdobeLM_libFNP.dylib 0x294c3ea7 TRR_Fixup + 429617
21 AdobeLM_libFNP.dylib 0x2946684e TRR_Fixup + 47064
22 AdobeLM_libFNP.dylib 0x2966ef47 0x29455000 + 2203463
23 AdobeLM_libFNP.dylib 0x2966f485 0x29455000 + 2204805
24 AdobeLM_libFNP.dylib 0x295d6e2d 0x29455000 + 1580589
25 AdobeLM_libFNP.dylib 0x295d7c53 0x29455000 + 1584211
26 AdobeLM_libFNP.dylib 0x296799e2 0x29455000 + 2247138
27 com.adobe.Photoshop 0x00ef0e5a 0x1000 + 15662682
28 com.adobe.Photoshop 0x00ead181 0x1000 + 15384961
29 com.adobe.Photoshop 0x00ead325 0x1000 + 15385381
30 com.adobe.Photoshop 0x00e9780b 0x1000 + 15296523
31 com.adobe.Photoshop 0x00e98b36 0x1000 + 15301430
32 com.adobe.Photoshop 0x00e706c0 0x1000 + 15136448
33 com.adobe.Photoshop 0x00e70fee 0x1000 + 15138798
34 com.adobe.Photoshop 0x00e71143 0x1000 + 15139139
35 com.adobe.Photoshop 0x00e0f9e8 0x1000 + 14739944
36 com.adobe.Photoshop 0x00d3b1ce 0x1000 + 13869518
37 com.adobe.Photoshop 0x00d3c62e 0x1000 + 13874734
38 com.adobe.Photoshop 0x00d3d045 0x1000 + 13877317
39 com.adobe.Photoshop 0x00d3d325 0x1000 + 13878053
40 com.adobe.Photoshop 0x00e6e734 0x1000 + 15128372
41 com.apple.Foundation 0x90889b3f -[NSThread main] + 45
42 com.apple.Foundation 0x90889a91 __NSThread__main__ + 1538
43 libsystem_pthread.dylib 0x92541e13 _pthread_body + 138
44 libsystem_pthread.dylib 0x92541d89 _pthread_start + 162
45 libsystem_pthread.dylib 0x9253fe52 thread_start + 34
Thread 11 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x2958e7ad ecx: 0x00000000 edx: 0x998629ce
edi: 0x97cc899e esi: 0x00000000 ebp: 0xb01a1738 esp: 0xb01a1720
ss: 0x00000023 efl: 0x00010282 eip: 0x97cc89a2 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000023 gs: 0x0000000f
cr2: 0x00000000
Logical CPU: 1
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x1000 - 0x16e0ffd +com.adobe.Photoshop (10.0 [10.0x20070321 [20070321.m.1480 2007/03/21:16:39:00 cutoff; m branch]] - 10.0) <5F5DAD12-A7A4-42E6-B45C-FA9D92FE2CC3> /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/MacOS/Adobe Photoshop CS3
0x1b9a000 - 0x1e1afe7 +AdobeAGM (1) /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/AdobeAGM.framework/Versions/a/AdobeAGM
0x1ec4000 - 0x1fc4fe7 +AdobeACE (1) /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/AdobeACE.framework/Versions/a/AdobeACE
0x1fe3000 - 0x2004ff7 +AdobeBIBUtils (1) /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/a/AdobeBIBUtils
0x2011000 - 0x202afff +AdobeBIB (1) /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/AdobeBIB.framework/Versions/a/AdobeBIB
0x2034000 - 0x2298fc7 +AdobeCoolType (1) /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/AdobeCoolType.framework/Versions/a/AdobeCoolType
0x2314000 - 0x2337ff6 +AdobeAXE8SharedExpat (0) /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/a/AdobeAXE8SharedExpa t
0x2349000 - 0x239effd +AdobeXMP (0) /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/AdobeXMP.framework/Versions/a/AdobeXMP
0x23ac000 - 0x23c7ff9 +AdobePDFSettings (1) /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/adobepdfsettings.framework/Versions/a/AdobePDFSettings
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0x9a1c4000 - 0x9a1eaffb libxpc.dylib (559.10.3) <6C4CEB0F-0044-3B62-A286-5693C3FD239E> /usr/lib/system/libxpc.dylib
0x9a1eb000 - 0x9a1f9ff7 com.apple.SpeechRecognitionCore (2.0.32 - 2.0.32) <637E7AB2-1077-319C-A6A2-D0D0F01951BA> /System/Library/PrivateFrameworks/SpeechRecognitionCore.framework/Versions/A/SpeechRecogn itionCore
0x9a1fe000 - 0x9a1fffff liblangid.dylib (117) <34A0F807-755F-300B-B01F-AABAE3838451> /usr/lib/liblangid.dylib
0x9a200000 - 0x9a63bfeb com.apple.vImage (8.0 - 8.0) <56F6B317-9D70-3DC5-9868-BB6D7CB6E55D> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Ve rsions/A/vImage
0x9a63c000 - 0x9a647ff7 com.apple.NetAuth (5.0 - 5.0) <D6C31218-47E4-3553-9208-D1091A81044E> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x9a648000 - 0x9a6d4ff3 com.apple.PerformanceAnalysis (1.0 - 1) <7A9DD1C9-465D-37FA-957E-2B0F190CFC7C> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/PerformanceAna lysis
0x9a736000 - 0x9a74bffb com.apple.MultitouchSupport.framework (262.33.1 - 262.33.1) <E8AF5A36-89A1-38CC-9905-D74A692D0898> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/MultitouchSuppor t
0x9aa05000 - 0x9ab12fe3 libvDSP.dylib (516) <53F7A960-01E1-3B79-A7FD-67BD19471420> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvDSP.dylib
0x9ab13000 - 0x9ab9afff com.apple.CoreServices.OSServices (640.3 - 640.3) <C53DBDE3-F9E0-3B90-963E-0FAEEF3DA225> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framew ork/Versions/A/OSServices
0x9ab9b000 - 0x9abdbfff com.apple.Symbolication (1.4 - 56045) <BE1C4846-DA11-365D-9B46-3FF130401839> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolication
0x9abdc000 - 0x9ac76fff com.apple.ColorSync (4.9.0 - 4.9.0) <091CDCEC-1B25-3FE7-94C2-8AEFA6564E95> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync. framework/Versions/A/ColorSync
0x9b5fb000 - 0x9b635fff com.apple.LDAPFramework (2.4.28 - 194.5) <C3BD6DBA-5EE4-3992-A013-CF5333AAB648> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x9b636000 - 0x9b68bff7 com.apple.htmlrendering (77 - 1.1.4) <B85A63B9-C9DD-3ECC-B5DC-E12533C7FDF9> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework /Versions/A/HTMLRendering
0x9b68c000 - 0x9b692ff7 libsystem_networkextension.dylib (167.1.10) <FC20E3AD-A53D-3346-AC71-829E82832AE8> /usr/lib/system/libsystem_networkextension.dylib
0x9b693000 - 0x9b695fff com.apple.securityhi (9.0 - 55006) <5AF7E054-F6A1-38B4-B403-BAF8BE4DBA35> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Ve rsions/A/SecurityHI
0x9b696000 - 0x9b91bfff com.apple.QuickTime (7.7.3 - 2890) <34289D2B-07CC-3D12-8F32-6F97D96DEE81> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x9b91c000 - 0x9ba0dffb libiconv.2.dylib (42) <4AF77F10-0BEC-3BE0-99DF-C5170EDB316B> /usr/lib/libiconv.2.dylib
0x9ba0e000 - 0x9ba15ff3 libunwind.dylib (35.3) <29D9343F-9A0A-3535-B0AE-E7CC761D95EE> /usr/lib/system/libunwind.dylib
0x9ba16000 - 0x9ba3fff7 libsystem_info.dylib (459) <4F7A7111-7F0D-3891-9DC9-41F5D79949FE> /usr/lib/system/libsystem_info.dylib
0x9ba49000 - 0x9baa4ffb libTIFF.dylib (1232) <E5A82202-E766-32DE-9706-86B3B2B73731> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x9baa5000 - 0x9be7dff7 com.apple.HIToolbox (2.1.1 - 757.3) <642A3B29-036D-3A87-AC81-935843AB6A32> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox
0x9be7e000 - 0x9be7efff libunc.dylib (29) <CE960997-9D4A-3848-BAC7-B2255E6765FD> /usr/lib/system/libunc.dylib
0x9be7f000 - 0x9be8cff7 com.apple.ProtocolBuffer (1 - 225.1) <E5744DE6-B3FC-3289-9E71-98E88DECE545> /System/Library/PrivateFrameworks/ProtocolBuffer.framework/Versions/A/ProtocolBuffer
0x9be8d000 - 0x9bea1fff com.apple.ImageCapture (9.0 - 9.0) <4B84B5D5-A5F3-3B35-93CE-568A73486B92> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/ Versions/A/ImageCapture
0x9bec5000 - 0x9c089ff3 com.apple.QuartzCore (1.10 - 361.15) <4DD4BF91-26D4-3325-BB42-9642318307FA> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x9c08a000 - 0x9c1b0ffb com.apple.WebKitLegacy (10600 - 10600.3.18) <D9337FD7-C42B-38AC-8080-09CEB6348BF5> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebKitLegacy.framework/ Versions/A/WebKitLegacy
0x9c1b1000 - 0x9c1b5fff com.apple.CommonPanels (1.2.6 - 96) <955375E6-2416-38E1-AFC6-477827119329> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/ Versions/A/CommonPanels
0x9c1b9000 - 0x9c1bbfff libsystem_coreservices.dylib (9) <20E66A47-8D67-344A-A393-73926F0E5FB2> /usr/lib/system/libsystem_coreservices.dylib
0x9c1bc000 - 0x9c1c8ff7 libcsfde.dylib (471.10.6) <C14E5F82-9F30-3934-8E71-B2AA5A2AA353> /usr/lib/libcsfde.dylib
0x9c1c9000 - 0x9c358ff3 libsqlite3.dylib (168) <C3F78985-C19B-3320-9F71-543969632128> /usr/lib/libsqlite3.dylib
0x9c359000 - 0x9c362fff com.apple.DiskArbitration (2.6 - 2.6) <D906604A-1D8C-31BF-8F22-EA219FFC858F> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0xb0000000 - 0xb0004fd8 com.apple.carbonframeworktemplate (1.1 - 1.1.0) /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/ahclient.framework/Versions/a/ahclient
0xba900000 - 0xba91dfff libJapaneseConverter.dylib (64) <6A2CDFEE-AC63-3F71-AADF-D9B0072EF5D9> /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
0xbab00000 - 0xbab22fff libKoreanConverter.dylib (64) <4638960C-099E-3E8B-8BB3-1209364A6E07> /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 1
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 5071
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=234.6M resident=72.0M(31%) swapped_out_or_unallocated=162.6M(69%)
Writable regions: Total=405.5M written=17.6M(4%) resident=34.4M(8%) swapped_out=0K(0%) unallocated=371.1M(92%)
REGION TYPE VIRTUAL
=========== =======
ATS (font support) 33.1M
ATS (font support) (reserved) 4K reserved VM address space (unallocated)
CG backing stores 2456K
CG image 8K
CG shared images 1168K
CoreGraphics 4K
CoreServices 16K
CoreUI image data 84K
IOKit (reserved) 256.0M reserved VM address space (unallocated)
Kernel Alloc Once 4K
MALLOC 81.6M
MALLOC (admin) 64K
Memory Tag 242 12K
Memory Tag 249 156K
OpenCL 16K
Stack 69.1M
VM_ALLOCATE 17.4M
__DATA 16.5M
__IMAGE 528K
__IMPORT 172K
__LINKEDIT 49.2M
__OBJC 2500K
__TEXT 185.4M
__UNICODE 544K
__dw 8K
dylib 4K
mapped file 274.9M
shared memory 4K
=========== =======
TOTAL 990.8M
TOTAL, minus reserved VM space 734.8M
Model: MacBookPro3,1, BootROM MBP31.0070.B07, 2 processors, Intel Core 2 Duo, 2.4 GHz, 4 GB, SMC 1.16f11
Graphics: NVIDIA GeForce 8600M GT, GeForce 8600M GT, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR2 SDRAM, 667 MHz, 0xAD00000000000000, 0x48594D50333235533634414D50382D593520
Memory Module: BANK 1/DIMM1, 2 GB, DDR2 SDRAM, 667 MHz, 0xAD00000000000000, 0x48594D50333235533634414D50382D593520
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x87), Atheros 5416: 4.0.74.0-P2P
Bluetooth: Version 4.3.2f6 15235, 3 services, 26 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
PCI Card: pci168c,24, Other Network Controller, PCI Slot 5
Serial ATA Device: FUJITSU MHW2160BHPL, 160.04 GB
Parallel ATA Device: MATSHITADVD-R UJ-857E
USB Device: Built-in iSight
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
USB Device: IR Receiver
Thunderbolt Bus: -
IMessage always closes at startup and deletes recent messages
Dear users,
Every time when I start my computer (and iMessage), the application says that there is a mistake and it has to be restarted. After re-opening iMessage, it works, but it randomly doesn't show recent messages. Even when I wrote and sent one via my computer, it isn't visible via iMessage at my computer anymore. I can only see some old messages from days ago then.
I hope you can help me.
Thanks in advance!
Matthijs BaasHi,
Whilst you can remove the Apple ID from the iMessage one you also can't delete it as an Option.
The Bonjour account is present for everyone and cannot be deleted.
In that sense my comment about "Default" should have also said not deletable.
As you have no AIM or Jabber IDs (or even Yahoo) accounts set up it is not going to be those Logins that are the issue (or the .plists that deal with them).
You have to access a file that is in a folder that is Hidden at present.
To get there to this:-
Have a Finder Window Open.
In the Go Menu select Go to Folder and then type ~/Library/Preferences into the dialogue box that appears.
Once in th Preferences find and drag to the Trash com.apple.iChat.plist
Restart Messages.
This .plist holds many of the Preferences you can change in Messages and some of the account info.
If deleting that one does not work then delete (Drag to Trash) com.apple.imservice.iMessages.plist
On restarting Messages you may need to re-enter your Apple ID as the .plist here holds your Apple ID and the "Aliases" linked with it.
IF this does not work repeat the process and move com.apple.iMessages.bag.plist to the Trash
This one holds the server name that Messages is connecting to for the iMessages account.
Again Restart Messages.
8:05 PM Wednesday; May 29, 2013
iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.3)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images." No, Seriously -
Premiere Elements 9 closes upon Startup Menu
When I open Premiere Elements 9, I click "New Project", and it looks as if it is loading for a few moments, and then automatically crashes. It also happens when I try to open an old project within Premiere Elements. I am using a 64-bit Windows Vista computer, and this has never happened within the past 3-4 years that I have been using Premiere Elements.
Any help would be much thanked!
-John KingJohn King
Let us try deleting the Adobe Premiere Elements Prefs file. In your Windows Vista 64 bit, I would expect it to be:
Local Disk C
Users
Owner
AppData
Roaming
Adobe
Premiere Elements
9.0
and in the 9.0 Folder is the Adobe Premiere Elements Prefs file that you delete. If that does not work, then delete the hold 9.0 Folder in which the Adobe Premiere Elements Prefs file exists.
Be sure to be working with Folder Option Show Hidden Files, Folders, and Drives active so that you can see the complete path.
If that does not work, then let us go through the drill
1. Are you working from the 9.0.1 Update for Premiere Elements 11 Windows?
2. Do you have the latest version of QuickTime installed on your computer with Premiere Elements 9.0/9.0.1?
3. Are you running the program Run As Administrator as well as from a User Account with Administrative Privileges?
4. Is you video card driver up to date according to the web site of the manufacturer of the video card? Does your computer use two video cards?
Let us start here and then decide what next.
Thanks.
ATR -
Whatever startup page I specify for 3.6.11, when I attempt to move to a new page (not a new tab), the new page opens as a new tab in the left third or so of the window, with the startup page occupying the rest. The startup-page tab contains no "X" to close it and the close option is greyed out, so I cannot get rid of it or expand the page I want to fill the window. If opening a third page, I can then close the startup page tab but not the new-page tab, so I always have at least two tabs open and cannot see all of the page I want.
Thanks for the heads up, Kappy.
But just so everyone knows: my old Extreme (bought in March 2005!) was working with my laptop (10.9.2) and our ipad Air (7.1) until the cable company pushed through an upgrade. That apparently fried their cable modem (which they replaced with a newer model) and my Extreme. I used Airport Utility 5.5.2 on a 10.6.8 bootable external drive to check its settings, which were unchanged, but it refuses to function properly–its 3 lights flash constantly, which my manual says is abnormal.
Anyway, it had a good run. I've ordered a new AEBS. Does any outfit repair old base stations? I could donate it...
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