Color  settings issue

I am using CS3 under Vista Ultimate.
I'd be grateful for help with a couple of problems:
1. When I customise my color settings the customisarion is not sticking - that is, when I save the customisation, close the settings box and reopen it - the settings have returned to North America General Purpose 2. Similarly, if I load a customised setting it has always reverted to North American General Purpose 2 when I next look at the color settings.
2. For reasons I don't understand, recent photos have started to look over saturated with a blue shift when I Save (them) For The Web. My work is all for the internet and my workflow is all sRGB. That's why I am surprised by the colour problem. It's definitely something to do with the colour profile of the photo I am working on - when I take photos I have worked on a few weeks ago there is no colour shift when I Save for Web. I have converted the problem photo to sRGB but that has not solved the problem. I know I'm doing something dumb but I can't work out what it is or how to rescue the photo I have been working on.
Thanks for any help.
David

I spoke too soon.
The impermanent color settings have returned.
The reinstall did not solve the problem. Whenever I open the Colour Settings box the settings are all back to the North America General Purpose 2 profile.
I have contacted Adobe tech support who replied that it was not a technical problem but a usage problem (pilot error). At my request they had another look at the issue and have replied:
"Try to resett the preferences as you can see in the following doc.
http://kb.adobe.com/selfservice/viewContent.do?externalId=kb400950
if preferences did not solver your issue, create a new admin account and try to recreate the problem in the new admin account."
I have tried resetting the preferences a number of times and that did not work. I will create a new admin account as suggested but I am not hopeful that this will solve the problem.

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