Combined Sales Order Type to Process a Return and Additional Purchases
I am a developer and being asked to interface from a stand alone POS to SAP. The business requirement is to allow customers to return items and buy items in a single transaction. Can SAP be configured to do this? If not, I will have to do a return and a sales order under the covers, but it will be quite complex. I have tried messing around with a copy of OR and adding a REN item cat but I am obviously missing pieces as the REN doesn't show up on VA01. I have also tried the reverse, setting up a copy of RE and adding a TAN item cat, stuck at the same point. Any thoughts would be greatly appreciated.
Here is a detailed example, we create a standard sales order (in our case ZSOR, but it is just a copy of OR) for 5 items, one of which is for material 'C20030' qty 2. We deliver, bill and the customer pays (all of these transactions are created in sap with standard/generated idoc and bapi message types, this piece is working).
Continuing our scenario, five days later the customer returns to the store wanting to return line number C20030 qty 2, but as the customer walks up to the counter s/he sees another unrelated item C21111 that s/he would like to purchase at the same time. Right now, we are only able to create a return (ZRE) for C200030 that references the original order, goods receive it, credit memo it, and credit the cust account with the payment interface. Then we have to start a new order. The customer requirement is to have all of this occur on one transaction and net out before posting (I have seen this in some retail stores when shopping with my family -- not many but a few).
Has anyone ever configured this in SAP core? I don't even see a reference to it in documentation for SAP retail (which our customer does not have). Thanks
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Standard SAP functionality would not be able to cater to this. Ideally create a Z table with sales order type and sales office combination. Put in entries for combinations that are allowed. In Sales order program MV45AFZZ use the exit USEREXIT_MOVE_FIELD_TO_VBAK. In this exit write down the logic passing the sales office determined and the order type and check if the entry is there or not. If the entry is there then it should go on to the next step. If it does not then pass an error message. You need to use the help of your ABAP er for this.
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When I go to VA01 and click the search help, it shows only order type that are not blocked.
However, when I have sales order type in select-options of a Z program,
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ad1
use following code:
AT SELECTION-SCREEN ON VALUE-REQUEST FOR auart.
PERFORM auartGet.
FORM auartGet.
CALL FUNCTION 'RV_HELP'
EXPORTING
KEY = VKORG
KEY2 = VTWEG
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FIELD = AUART.
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ad2.
example:
AUTHORITY-CHECK OBJECT 'V_VBAK_AAT'
ID 'AUART' FIELD 'OR'
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Sales order type quotation integration (VMI process)
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We are testing a VMI scenario, more specifically we are trying to generate sales order document in R/3 from the TLB process in SAP SCM.
We have configured the determation of a document type "quotation" for the VMI process in the corresponding configuration steps in R/3. As a result the document was transferred and correctly created in R/3. However, after its creation, the document was not updated in SCM APO. Henceforth, the document, in SCM created by the TLB, does not have a reference to an order number.
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Did you solve the issue of quotations not getting published in ECC from SAP APO? We are facing the
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Is it not possible to have a particular sales order consume a PIR and have that sales order number reflected in the process order (The process ord which is converted from the plnd order which is a result of MRP run after sales order consumes PIR)...
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If your material has strategy type as MTS then its not possible to allocate the PIR to a particular Sales Order in the Process Order, Sales Order can be included in planning by combining strategies but having a link is quite difficult.
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Vijaya Bhaskar A -
Stoping Sales Order types from specific plant
Dear Friends,
My client want to stop creation of specific sales order types from a specific plant. Means if that specific plant entered in sales order then system should not process that sales order further.
Note : Material transference must not be affected while implementing above requirement.
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SaviThe best way would be to prevent this through your organizational design (Enterprise Structure)
You can limit which plants can be used for each combination of sales org/distribution channel & you can define which order types can be used for a given sales area.
You can use exclusion procedure and records to stop the combination of orders type and plant. This is not a use fiendly solution as the user doesn't receive a very useful error message.
You can use the user exit as mentioned before. -
Gurus what is the process used to determine which sales order types a specific organization can enter? How can it be determined which sales order types can be entered by a user/org or any other criteria?
Hi,
Sales order types are driven by the Business process.
The standard SAP order types such as OR is most generic order type.
RE is for returns and there are different order types if it is consignment/third party orders and so on.
Based on the Business process at the company,we could make a copy of the Standard order types and create Z order types and configure them based on Business requirements.For example we could use ZOR and ZRE.
In addition to the standard sales order, there are also special order types, such as the rush order and the cash sales.
In cash sales the goods are paid for in cash.
In a rush order transaction, the customer picks up the goods or you deliver the goods on the same day as the order is placed. However, the invoice is created later.
Other criteria that needs to be considered are:
1.If the Invoice would be based on Deliveries or orders.
2.The Schedule line categories and item categories.
3.Sales areas for which the order types should be made available.
4.Customer master data and the sales area
5.Pricing procedures that would be linked to order types.
In transactoin code VOV8 you can find different types of sales orders like INQUIRY,QUOTATION,STANDARD ORDER,CASH SALE, RETURN ORDER,etc.Here you can select the order type you want and go through the details by click on Details button and you will notice the additional criteria behind the order types.
Hope this helps.
<b>Reward if helpful.</b>
Thanks, -
Sales Order is being processed
Hi All,
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Thanks & Regards,
ManiHi Pete,
Thank you so much for your reply.
At that point of time, sales order is not in open condition. Actually that return order will be created from service notification through action box items - workflow. Also the sales order no xxxxxx is the return order number & its not the original sales order number.
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Maheswaran. -
Regd creation of New Sales Order Type - Credit Memo Request
Hello Gurus,
I have created a New Sales Order Type as per the given requirements. This is a Credit Memo Request. I have done all that are needed from SD perspective.
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SNK.Hi,
As per my understanding, there is nothing to be required from FI-CO perspective, in case when you defined a document type in SD.
During the sales order processing the SD-FI interface happenes for following activities
1) Credit check (In case you use Credt management)
2) Tax determination
For more knowledge
go through the link given below.
http://www.sap-img.com/sap-sd/link-between-sap-sd-mm-and-fi.htm
Hope it helps,
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MT -
CRM ATP Checking using R/3 & Immediate Delivery for Sales Order Type in R/3
We use CRM 4.0 and R/3 6.4.
I've configured CRM to do ATP Checking using R/3. The ATP Checking works fine if I change the Sales Order Type in R/3 to NOT create a delivery immediately.
I'm trying to find out if the combination of turning on CRM ATP using R/3 and Create Delivery Immediately for a Sales Order in R/3 are supposed to work properly together.
If anyone knows and or has this working, I'd like to know.
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DonnaHi ,
I am working with R/3 and I have the same problem.
Complete delivery is flowing down from the customer master for all order.
And then we have items on order which have different shipping point.
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Hello All,
I seek you valuable inputs on the steps to follow in IMG(SPRO) setting to create a new sales order type in the system.
I want to create a new sales order type for which i have done the following setting in IMG,
1) Sales and Distribution->Sales->Sales Document Header->Define sales document type.
2) Sales and Distribution->Sales->sales Document Header->Assign Sales Area To Sales Document Types.
3) Sales and Distribution->Sales->Sales Document Item->Define Items Categories
4) Sales and Distribution->Sales->Sales Document Item->Assign Item categories
5) Sales and Distribution->SalesàSchedule Lines->Assign Schedule lines Categories.
Also created a new number range for the same.
After this when i am trying to create a sales order with VA01 i get an error "Enter a Sales Area".
what am i missing ?Please suggest.
Thanks in advance,
SwatiHello,
In the Initial screen of VA01 you have to enter the sale area which is nothing but the combination of
Sales organization
Distribtion channgel
Division
And in the transaction code OVAZ you should assign the sales document type for this sales area .
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santosh -
Block material sales order type
possible to block a material against a specific sales order type?
ie material XYZ can be processed for order type OR but not order type XYHi,
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Krishna. -
Assign sales order type to Sales Area
Hello everybody,
I am trying to assign a sales order type to my sales area, and i have an error : the system tells me that my sales area is not defined. What can i do?
I already defined my sales area, and i can see it in IMG->Entreprise Structure->Assignment->Sales and Distribution->Set up Sales Area.
whwn i try to assign my sales order type to the predifined Sales Area it works. what am I supposed to do to be able to assign a document type to my sales area.
Thank you in advance,
Silvia<b>1.</b> Defining Common Distribution Channels for Master Data
Use
The purpose of this activity is to define distribution channels which have common master data..
Procedure
Access the activity using one of the following navigation options:
IMG Menu -> Sales and Distribution -> Master Data -> Define Common Distribution Channels
Transaction Code: VOR1
<b>2.</b> Defining Common Divisions for Master DataUse
The purpose of this activity is to define distribution channels which have common master data..
Procedure
Access the activity using one of the following navigation options:
IMG Menu -> Sales and Distribution -> Master Data -> Define Common Division
Transaction Code: VOR2
<b>3.</b> Assign Sales Area To Sales Document Types:
<b>A.</b><u><i><b> Combine sales organizations / Combine distribution channels / Combine divisions: Ensure to maintain these, else Sales Order creation will give error.</b></i></u><b>B.</b> Assign sales order types permitted for sales areas: Assign only required Sales Order Types to required Sales Area. This will minimize selection of Sales Order Type as per sales area.
Check the above configuration. It should resolve the error once it is maintained appropriately.
Regards,
Rajesh Banka
Reward points if helpful.
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