Comcast dug up my lawn to bury my neighbor's cable

I had comxast for years. My neighbor must have switched to comcast a month ago, because some comcast guys connected a line from my house to my neighbors'. The line was just left sitting outside for a whole month, and today, comcast came and dug through MY front lawn to bury the line leading to my neighbor's house. Does anyone know who I can contact for this? The scar is pretty huge and noticeable. When I call, customer service says all he has is a $10 credit he can apply to my account, but this definitely is not something that $10 can settle. It is also so directly across my lawn that easement can be an issue.
thanks

Hello GICHAWA,
I can actually have someone call you directly instead of you trying to figure that out on your own. I've contacted your local area market about what happened. They will get in contact with you about this and also schedule a time to come out and resolve any issues. 
Thank You

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    Alberto.

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    Ethernet is always best. Especially for the first backup.
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    You can migrate your files.. this works well for most people.. but the disk size in the laptop might be SSD and small in which case yes, manually copy the files.. but don't use TM .. if you need to copy files there is no reason to use the TC at all.. the two computers linked over a network and you can copy files directly by sharing on one computer.

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