Comcast put in a new modem today and I reactivated my airport. Even though I get a flashing amber light (not green) I still am connected to the internet. What should I do?

Comcast gave me new modem today. Synced with Airport. Amber light still flashing, but I still am connected to internet OK. Should I be worried the light isn't "green?"

Should I be worried the light isn't "green?"
Yes, you should.
What version of operating system are you using on your MacBook Pro? If you do not know, click the Apple icon in the upper left corner of the screen, then click About This Mac.
Post back with the OS X Version number that you see there.

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Hi I use a sprint iphone 5 in Dominican Republic and not to send messages or connect to the internet, you should

Hi I use a sprint iphone 5 in Dominican Republic and not to send messages or connect to the internet, you should

Should what?

I am setting up new AirPort Time Capsule and IMac. I keep getting a flashing amber light. I've tried all the resetting and unplugging. How do I fix this?

I need help setting up my new AirPort Time Capsule and IMac. I keep getting a flashing amber light. I've tried all the resets

I need help setting up my new AirPort Time Capsule and IMac. I keep getting a flashing amber light. I've tried all the resets

HT4972 i connect my iphone to my pc and i tunes open automatically,then i press dowload and update but itunes say am not connected to the internet while my pc is connected to the internet what isi the problem?

i connect my iphone to my pc and i tunes open automatically,then i press dowload and update but itunes say am not connected to the internet while my pc is connected to the internet what isi the problem?

If you are the only user on your computer you probably don't have multiple user accounts set up and can disregard that. If you are using iTunes 11 go to View>Show Sidebar. Now see if your iPad appears under Devices on the left side when you connect it. If it does, click on the name of your iPad on the left side and your iTunes sync settings options will appear in folders with tabbed headings to the right.
If it doesn't appear on the left side, follow the troubleshooting steps shown in this article: http://support.apple.com/kb/TS1538.

My iphone is a 3g and I was updating it's sofware from 4.1 to 4.2 when an error called 1604 occured during the restoration. what should i do?

my iphone is a 3g and I was updating it's sofware from 4.1 to 4.2 when an error called 1604 occured during the restoration. what should i do?

Shifaau wrote:
now an error code by 1015 comes up.
Again...Search the forums or Google for the error message appearing and follow the troubleshooting steps provided.

I renewed my membership for premiere pro and I still can't use the app, what should i do

I renewed my membership for premiere pro and I still can't use the app, what should i do

Hi Lara,
Lara Puharic wrote:
I renewed my membership for premiere pro and I still can't use the app, what should i do
Why can't you use it? Do you get a warning? Does the application not launch? What happens? Answering these questions will help: FAQ: What information should I provide when asking a question on this forum?
Thanks,
Kevin

Sat here for hours and still cannot connect to the internet

Hi there,
I have been sat here now about around 6 hours trying to figure this out. I just bought a Philips SNA6500 ADSL Wireless Base Station to connect to the internet. I am at present using my speedtouch usb modem to connect. I have tried and tried to connect to no avail. I am on BT Broadband and put in all my details on Internet Connect, but it continuously states that it can not connect to the PPP Server. It connects via Ethernet, but wont load any websites at all.
Sorry if this has been posted before, I have checked through most of the posts and couldn't find anything.
Thank you for any help if anyone knows - I really hope they can!
Helen
eMac Mac OS X (10.4.3)

I dont know the Philips SNA6500 but from a brief Google it would appear that it has an ADSL modem built in. Why are you using the Speedtouch? Where have you got it plugged in? Disconnect the Speedtouch, plug the Philips into a filter, then plug the filter into your phone socket. Follow the set up wizard and it should work.
Good luck.

Firefox is downloading a software update and it over an hour. It still shows "connecting to the srever" What's the problem

Firefox is trying to download a software update but it's been over an hour and it still says "connecting to the update server". It doesn't seem to be working. What's the problem? I have a Mac Mini.

If you have problems with updating then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the DMG file to the desktop
* Firefox 4.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Firefox 3.6.x: http://www.mozilla.com/en-US/firefox/all-older.html
* Trash the current Firefox application to do a clean (re-)install
* Install the new version that you have downloaded
Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data.

I keep trying to update my ipod touch, and on itunes it tells me i'm not connected to the internet and won't allow me to update, even though i am connected to the internet, what can i do?

I keep trying to update my ipod touch 4th gen, and on itunes it tells me i'm not connected to the internet, even though I am connected, what can I do?

Try:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
Next, try doing a manual install/update using the instructions here:
iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch

I have 2 Apple TV's in my home. When I attempt to login, is say cannot connect to the internet. I have reset both Apple TV's and also restarted them both.but still cannot connect to the internet. I al reset my router and still not change

I have 2 Apple TV's in my home. One is 2nd Generation and the other is 3rd Generation. One one that is 2nd Gen cannot connect to the internet. First I restarted, the I rest it and I even changed the password. still no connection. So I purchased the 3rd Gen TV and I have to same problem, but they are in different rooms. Before I had no problem with my 2nd Gen TV, but then one day it did not connect. I even had my internet provider come and check my internet and it worked ok, but no connection with the Apple TV. I have tried everything but no results. Somebody please help me.
Regards,
Richard

Hi richardwilliams51,
If you are having difficulty connecting to the Internet using your Apple TV, I would suggest troubleshooting using the steps in this article -
Apple TV (2nd and 3rd generation): Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS4546
If that does not completely fix your Apple TV, you may need to restore it, using this article -
Apple TV (2nd and 3rd generation): Restoring your Apple TV
http://support.apple.com/kb/HT4367
Thanks for using Apple Support Communities.
Best,
Brett L

New 4s "could not activiate" "There was a problem connecting to the server" What should I do.

Just received the new iPhone 4S. Going through setup but cannot get activated. One paragraph of error message says"Activatio still pending". The next one says There was a problem conecting to the server. Please try again later."
So what should I do? Wait and it will automatically activate (=pending?) or try again to set up.

You wait. THere isn't really anything you can do to speed up the process. Once it activates, they will notify you. It could take 2 hours ---- it could take 24 hours....we go through this every year when the new model comes out and the Apple and ATT servers can't handle the number of activations....
Pack patience and wait.

My ipad pick ups the wi-fi signal but not the router settings and therefore will not connect to the internet, what am I doing wrong?

I only bought the Ipad 2 yesterday, and as of yet have been unsuccessful with connecting the Ipad to the internet. I have followed all of the instructions provided and have contacted both the provider of the Ipad and my internet service, all to no avail! The Ipad shows that it is connected to the wi-fi but on checking the details on the selected IP address the number begins with 169 (I understand that this could be the problem) however when you ask for "renew lease" it doesn't change the number. The Ipad is also not picking up any of the router details. Hope I've provided enough info for any help!

The problem could be due to your router or your iPad. To isolate the problem test your iPad on some other networks.
If it has problems on other networks your iPad probably has a problem. You could try Settings > General > Reset > Reset Network Settings to see if that corrects the iPad problem. If that does not help your iPad may need repair/replacement. Contact Apple to resolve.
If the iPad does not have problems on other networks the problem may be in your router. You could try restarting your router (remove power to it for 30 seconds and restart) to see if that helps, however, there could be a firmware problem in your router. Check the manufacturer's support Web page to obtain the latest firmware for your router.
If you need more help please give more details on your network, i.e., your router make, model and version, the wifi security being used (WEP, WPA, WPA2), etc.
See also http://support.apple.com/kb/TS1398

IPhoto does not let me view my pictures before freezing up. I updated to the new version today and now it won't even fully open the program before quitting unexpectedly.

I have a laptop with iOS 10.9.3 and today I upgraded my iPhoto to version 9.5.1. When I tried to look through my pictures, I would click on an event and then click one of the picture thumbnails to see it larger, it would slow down and then show that picture, but it wouldn't let me scan left or right, and it wouldn't let me back up into the screen of thumbnails. After updating iPhoto, I can't even run the program. It opens a gray window and shows the thinking wheel, then the program quits unexpectedly. I also tried restarting the computer and that didn't work.

Try the following:
1 - delete the iPhoto preference file, com.apple.iPhoto.plist, that resides in your
User/Home/Library/ Preferences folder.
2 - delete the contents the following folder:
User/Library/Containers/com.apple.iPhoto
3 - reboot, launch iPhoto and try again.
NOTE: For Mavericks, 10.9, go to your Home folder and use the View ➙ Show View Options menu to bring the this window:
where you can check the Show Library Folder checkbox.

Firefox was working fine earlier today and now when I try opening it, I get this message: Firefox does not know how to connect to server" and no pages will load. Internet Explorer works fine.

I have changed nothing on my computer, and it was opening and functioning fine this morning. However, everytime I try to open it, I get a message box saying "Could not initialize the application's security component. The most likely cause is problems with files in your application's profile directory. Please check that this directory has no read/write restrictions and your hard disk is not full or close to full. It is recommended that you exit the application and fix the problem. If you continue to use this session, you might see incorrect application behaviour when accessing security features." And when the page actually opens, it says "Unexpected response from server
Firefox doesn't know how to communicate with the server.
Check to make sure your system has the Personal Security Manager
installed.
This might be due to a non-standard configuration on the server."
Nothing will load and I don't know what's wrong!

Did Firefox update to 4.0.1?
A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process.
See:
* [[Server not found]]
* [[Firewalls]]

I have an iphone 4 and am currently on my home wi-fi. I cannot connect to the internet. what can I do?

I cannot conect to the enternet with my iphone 4. What can I do?

I think we need a little more information to help you. What provider? What equipment (wireless router)? What you tried rebooting the router and or your phone?

Comcast put in a new modem today and I reactivated my airport. Even though I get a flashing amber light (not green) I still am connected to the internet. What should I do?

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