Compensation problem

I have a Database Adapter that insert a record. After that, if there's an error, the record must be deleted. I used compensation. Inside the compensation handler, i invoke another database adapter that delete the record. The input variable of the compensation invoke (called "compensateInput") requires two parameters, month and year. Those parameters are passed by the client, so they are in the inputVariable. But I can't assign them to "compensateInput".
I tried to create the "compensateInput" variable both as a global variable and a local variable, but with no success. I tried to put the Assign inside the scope, outside of it, everywhere, but it seems that "compensateInput" and "inputVariable" can't see each other. I think it's a scope problem.
Can you help me?
I use SOA 10.1.3.3
Thanks.

You don't have to use compensation to rollback. refer to the below thread.
Re: the transaction on multiple PL/SQL Web Service on once BPEL process

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Mac mini vs. imac

Okay looking for some advice. I'm sure this has been discussed previously, for that I apologize. Need to replace my main computer ( currently a imac g5 ppc) because the screen went dark and its just old anyway. I have loved this imac so top on my list was to check out the brand new iMacs, which look amazing to me! (Especially with the 27" screen). A friend of mine who has a MBP was trying to convince me that desktops are becoming extinct and that the MBPs are every bit as capable of a machine as any IMac. I think it's an interesting discussion. However, once I started to price either option ( a nicely loaded 27" iMac vs. a MBP) I soon realized that I may have to rethink my options. Trying to more fiscally responsible this year ( a resolution) I had to look honestly about my computing habits. Our family has 2 iPads and 3 iPhones. If I'm truly honest about what I really need a computer for its very little. Mainly just basic computing needs as well as controlling a huge music library (300 GB). Since I got my ipad 2 I'm using it 80% of the time! Enter the idea of the new Mac mini. My first thought was that it was a cheap way to get by until I could save the funds to get a REAL machine! (MBP or 27" iMac) Obviously I have a compensation problem regarding this because I can't help but want the big bad machines! But I know it's overkill for me ( hard to admit but true!). So with level headed ness I'm trying to determine which Mac mini is right for me. Hear it goes. This will be a family's main computer. None of us do anything particularly advanced however, would like some future flexibility regarding this as I have 2 teens of which 1 is starting to get into photography. The rest is playing videos and managing our big music library but would like to get into some basic video editing as well. That's it. I have all the gaming systems ( spoiled teens!) as well as a separate small home theater for watching movies so I have those areas covered. When I start pricing the Mac minis I'm interested in the $799 base model but when I add the features that interest me, namely the fusion drive and faster processor it prices out at $1049 with no monitor! Well for $1299 I can get a base IMac! So this is a real long story (I'm so sorry!) to really just ask this question. Which is the better buy for me? $799 Mac mini with add ons? Or a base model Imac @ $1299? I really want hear personal experiences and discussions regarding this. I want to solve my computing needs for the next 6 years or so. (Is that realistic?) and even though the higher end machines are probably out of reach for now (ever?) I would like thoughts on the whole MacBook Pro vs. loaded 27" iMac thing as well. Sorry again for the lengthy post. I just didn't want questions thrown back at me so hopefully I gave all the pertinent information. Thanks in advance!!!

Hello, my thoughts...
Mac Mini will outdo your G5 iMac by miles & likely do what you want, but I hate the fact it has no real Video card & will likely be one of the 1st ones dropped in some future update of the OS if history repeats itself.
MBPs, while fast, are short term fast, not really meant to be run all the time at full speed, are too expensive to upkeep & repair.
2012 iMacs, seem like disposable computers to me, if getting the 21" model you must upgrade the RAM to max at purchase, 27" can upgrade the RAM later, but both are nearly impossible otherwise to even do a simple thing like replace the PRAM Battery.
No matter which you get, be sure to factor in & get the 3 year exyended AppleCare, & expect the new Mac not to last near as long as your G5 iMac did.
Have you cconsidered a newer yet older Mac?
The Aluminum or up here...
http://www.powermax.com/parts/code/PM_CU_IM_I4?p=2
21.5"...
http://www.powermax.com/parts/code/PM_CU_IM_I1
27"...
http://www.powermax.com/parts/code/PM_CU_IM_I8

Timing driving me Mad - Pls Help

Hi all
I recently did a huge upgrade to my studio, From logic 8 and pro-tools on a Macbook Pro with an MBox 2 pro, to Logic 9 on an 8 Core MacPro (8GB Ram) with a focusrite Saffire 56.
Am having some huge problems I never noticed before (having said that on my old system with Logic I only worked with midi really, most audio stuff was done in Protools)
Anyway, here is a run down of the problem - It's driving me nuts:
Working on a track with Midi drums laid down and processed with a combination of BFD and Battery.
Then on top through the Saffire we put, Bass, 6 guitar tracks, and 5 vocal tracks, added plugins etc to the tracks as we went along.
I'm having huge problems in getting them to play together in time - tempo is fine but on playback they don;t start at the same time as the drums - if that makes sense, it's as if there is a delay for the system to write what I play to file.
When recording all monitoring was done through the Saffire so no delay/Latency heard, all was well, as I really analysed the track I found I had to set the delay on each track in the inspector to -1/32 =120 for the audio files to sync up with the drums. It was fairly consistent across the tracks, although setting it is a bit of a pain when comping as the settings change, also when you cut up the audio it changes as well, so you have to keep re-setting it.
I have the system set to 32 samples (the lowest - and no errors etc) and PDC set to SW instrument and audio when recording, but have tried with off as well no different.
I tried to work out the recording delay by playing a loop sending it out through the Saffire and back in and recording it then working out the time difference - I came up with 38 Samples that the recorded signal was delayed from the original. So in the Recording delay to -38 samples - it made a difference with the track I recorded on the loop - but didn't seem to work on any other input in my song and I had to set the track delay to -1/32 to get it to sync.
It's really frustrating to work like this, can anyone advise what I'm doing wrong, I'm sure it's user error.
thanks in Advance.
Sparky

SparkyG wrote:
Hi all
I recently did a huge upgrade to my studio, From logic 8 and pro-tools on a Macbook Pro with an MBox 2 pro, to Logic 9 on an 8 Core MacPro (8GB Ram) with a focusrite Saffire 56.
Am having some huge problems I never noticed before (having said that on my old system with Logic I only worked with midi really, most audio stuff was done in Protools)
Anyway, here is a run down of the problem - It's driving me nuts:
Working on a track with Midi drums laid down and processed with a combination of BFD and Battery.
Then on top through the Saffire we put, Bass, 6 guitar tracks, and 5 vocal tracks, added plugins etc to the tracks as we went along.
I'm having huge problems in getting them to play together in time - tempo is fine but on playback they don;t start at the same time as the drums - if that makes sense, it's as if there is a delay for the system to write what I play to file.
When recording all monitoring was done through the Saffire so no delay/Latency heard, all was well.
Monitoring done through the Saffire?
Do you mean directly through the Saffire, or through Saffire/Logic using Logic effects. If you're using Saffire's pass thru (Direct) monitoring you can raise Logic's sample buffer as it will give Logic more breathing room to work. Remember, sample buffer latency does not cause delay or offsets and does not need to be set at the lowest value unless you're monitoring through Logic, using Logic effects.
Anyway, this sounds more like a plugin delay compensation problem to me.
1. Do you have any effects on the master bus?
2. Try using Logic's "Low Latency Mode" during recording. It's activated by a button on the transport, if it's not there right click on the transport and add it.
pancenter-

Problem in Delete Time Quota Compensation

Hi,
There is a problem in Infotype- 416 (Time Quota Compensation) with subtype - Workmen SL Encashment.
When I click on delete button, it goes in nexr screen - Delete Time Quota Compensation. From here, in Absence quotas, i want to delete 1 line item.
There is a one problem in deleting this.. system shows the message Change before earliest retro. date 01.04.2009 acc. to control rec. to py area WK.
Please let me know, what it is???
Regards..

What is the beginning date of the infotype record you are trying to delete?
Please delete the payroll control record and re-create (by checking my prev message) so that the payroll period and retro period are in line with the start date of the IT.
e.g. if IT record is 01.01.2009 - 31.12.2009 --> So create the payroll record for 01.2009 period and 01.2009 retro period. Make sure status is Rel for correction.
As the infotype you're trying to delete belongs to a prior payroll period, control record acts as a shield to changes on this data since it is already used for a prior payroll calculation.
Dilek

Problem which didn't excite before! with compensation ALL mood

hello guys , im facing a problem which didn't excite before! when i put my compensation in ALL mood ,when i opened my last project which was working perfectly ! i experience 2 problems:
1- my play head start playing then i heard the sound after 1 sec or after 1/2 bar !
2- in compensation ( ALL mood ) for mixing delay happens in the main output and in any channel routed to external console if that channel has a plugin on its channel strip ! like t-racks limiter !
i have the same project was working in great way before as well as the system so what is happening !
any idea guys ?i used to roud some channels to my console .....

1_im using it under 32 bit coz not all the plugins support 64 bit yet !and i didn't had any problems..
2-i have 4 gig of ram and also i didn't had such a problem ( i used to rout my out puts to my neve console so i don't have to use allot of plug-ins or work with full digital recording ),anyway the play head now is playing half bar before you hear the sound as well as, on the main out if u put any plug-in you gonna have a problem latency wise..! i even tried to open other project which has less tracks and less plugins and has the same problem!
3- the strange thing is i opened the same project under osx 10.5.xx on my other hard drive,and it worked as expected ?!
4- yes on snow some time i have this msg "memory low" warnings ,but it used to keep going on the right way it should ..
5- i don't know if this has anything to do with my problem or not but ,week ago i had an upgrade msg for the system i think or to be honest i don't remember but its nothing to do with pro application update, so after that update logic went crazy !but im not sure if that update is the reason !
6- i wonder if i reinstall logic is this will solve the problem ?or is there away that one of the plug-ins is making problems suddenly?! but i didnt change anything ..! well its computers at the end of the day it could be a small thing or a big problem ..
so please advice ,thanks in advance

Strange new problem with external effects and latency compensation

i'm currently facing a new , very strange problem with latency compensation for external effect devices. it alway worked fine for me but suddenly there are strange things going on. i'm suddenly running into problems when using sends which feed auxes going to external effect devices.
latency compensation is set to ALL !!!
easy setup :
- open an empty project and create 2 audioinstrument tracks. on the first one load the exs with a drumkit and record f.e. a bassdrum pattern. leave the 2. instrument empty.
- now on the first audio instrument create a send to bus 1 -> aux 1 and insert the i/o plug-in in the aux and route it to your external effect device. chose a temposynced delay.
- press play = everything is fine when audioinstrument 1 is highlighted in the arrange.
- press stop, click on the track with the 2. audioinstrument and press play = totaly weird timing problems. delay is only in sync when track 1 is highlighted.
- create a send in the 2. audioinstrument and route it to bus 1 -> aux 1 too = still the same problem
now insert ANY softwareinstrument in audioobject 2 and suddenly the timing for the delay is right.
go ahead and create a 3. audioinstrument track but leave it empty first. chose it in the arrange = again weird timing problems with the external delay.
insert any software instrument on audioinstrument 3 = still the same problem
now create the send to bus 1 -> aux 1 in audioinstrument 3 and guess what, timing is right.
*** is going on here ? can anyone reproduce that ?
it works fine when using sends which feed auxes with software effects inserted.
funny thing is, when i go to the environment and change aux object one to bus object 1 and insert the same i/o in it it works !!!
very very strange, please tell me i'm not crasy and this is a bug !!!
as said, latency compensation is set to all.
i'm using the mac pro 3.2 8-core running os 10.5.4, logic 8.0.2 and a motu pci-e audio system.
Message was edited by: Olaf Dieckmann

Welcome to the Discussions.
If you need it formatted FAT32, reformat it on your Mac. Use MS-DOS (FAT32) as the file system. If you don't need it for both PC and Mac, format it HFS+ and you'll be able to use the Retrospect Express software that came with it on your Mac.
John

Problems using compensation handler in soa11g

Dear All,
I am working on soa 11.1.1.3 ,
i am having problems using compensate activity and also compensation handler inside a scope.
By what i have read on the net,i think its used to roll back a completed process.
In my case, i am making a call from process 1 to process 2 to process 3 and if any one process fails,say process 3,then i want to rollback process 3.
i have put all the 3 process inside different scopes.
Now after the completion of process 3 i used a throw activity to throw an error just to check whether compensate rollsback process 3 or not(roll back only 3 because process 3 is in a different scope and i am using compensate inside the catchall activity of process 3).But what i found was in the audit trail of the instance, process 3 status is completed and it also show's a fault has occured.
what i thought was that process3 would have been completely roll backed and the audit trail would have showed information only till process 2.
am i goin wrong some where or have i interpreted it in the wrong way!!!
Any suggestion's are most welcome!!!
Regards
Ajay.v

Hi,
When you use compensate activity you can only rollback successfully executed scopes and u need to write the compensation logic in the compensate handler of a scope.

MSS---Compensation----Review Planning Approval Status Problem

Hi All,
I configured MSS Compensation Review Planning successfully, i was able to see my reporting structre in Review Planning iView properly.
I am having my organizational structure with five level approvals.
Whan i was submitting Compensation plan for my employees as an first level manager it went to higher level for approvals. as an higher level manager i rejected what ever the lower level manager was submitted for approvals. The status "rejection" was updating fine in infotype 0759 without running any reports.
again i submitted for approval as an first level manager to higher level manager for approval, this time i approved as an higher level but the "Approved" status is not updating in infotype 0759.
We are facing this issue with all level managers.
This is the first i am configuring MSS EHP4 Compensation Review Planning.
If any one facing this issue and having solution, please provide the proper solution.
Thanks in Advance.
Regards,
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Can u pls update the solution
Thanks,
Chowdary

Problems when creating data transfer process for 0EC_CPLAN (Compensation )

Hi experts,
I have the infoobject 0EC_CPLAN (Compensation Plan) Active in my BW sistem.
I tri to create data transfer process for text and atributtes for it, but when i do this i get a "Target 0EC_CPLAN (Type IOBJA) is not active" error message.
When i double-click on the texts or attributes i recive an "Administration function is not possible for this InfoObject" information message and i can not active or edit it.
What could this be? I am breaking my brain.
Thank you all!

Debugging i have seen this:
15         CALL FUNCTION 'RSD_IOBJ_GET'
16           EXPORTING
17             i_iobjnm         = l_iobjnm
18             i_objvers        = rs_c_objvers-active
19             i_bypass_buffer = rs_c_false
20           IMPORTING
21             e_s_vcha         = l_s_vcha
22           EXCEPTIONS
23             iobj_not_found   = 1
24             illegal_input    = 2
25             bct_comp_invalid = 3
26             OTHERS           = 4.
27         IF sy-subrc <> 0 OR l_s_vcha-infoarea IS INITIAL.
28           MESSAGE i025(rsawbn).
l_s_vcha-infoarea is Initial.
Dues this mean that the object has no-infoarea??? In infoprovider i is under "enterprise compensation management" Does it give you a clue?
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New MBP - wireless/internet access networking problem - a summary!

Greetings!
New MBP here, with all the trimmings (MacOS X 10.4.10 - Safari 3 Beta). New also to the Apple/MAC world
MBP >> wireless networking into a Linksys WRT54G router and >> thru HughesNet DW7000 Satellite Internet connection (not the fastest, but hey, the US and especially rural areas are NOT S. Korea when it comes to speedy internet connections!
Frankly, I bought into it for two reasons: First, hearing about the vaunted Mac a/v/ and doc/photo editing capabilities,... and about MacOS stability, etc... Well, it all needs a little work still: on the part of new users like me, but also probably on the part of the Apple/Mac people as well. 2nd reason I decided to purchase the MBP - i.e. ability to run Windows (I have not yet tried BootCanp, etc...: still resolving preliminary issues!). I still live in a heavy Win environment at my business - no other way of course!
Communications issues seem to still prevail: I am hanging out at several VERY HELPFUL forums (AppleDiscussionForum, MacRumorsForums, etc...) and the same issues keep popping up. Im my case, same as all above reported, with a few additional points, as follows:
1. Xmission errors: seem to be - at least in my case - a constant factor, regardless on how close/far i am from my wireless router. For example, I would be attempting to dwnload an upgrade (large)QT or MacOS file. i am barely into the dowmoad, and I already have several Read/Send errors. By the end of the download, I will have probably about 15 Rcv and 5 Send errors. Never gets quite that bad in my Win machines, I must mention. Anything to do here (I know, there are such things always affecting wireless com). AND, MOST importantly, how that this affect the effectiveness of the upgrade (I spotted same thing with MacOS 10.4.10 and Safari Beta 3 upgrade downloads!). Would it be likely that applying upgrades in such circumstances would screw up the OS??? Could OTOH such errors be automatically "compensated" by re-xmits from the source, and eventually the download would be OK? Because quite frankly, I do NOT know if my important upgrade download was OK to apply to the system, given those errors!!!
Also same thing with PING errors. Quite frequent when pinging another device on my network.
2. Quite often, accessing a site will proceed somehow OK, and then things will get stuck twd the end, as if some buffer somewhere gets overloaded??? Of course, as elsewhere reported, same can often happen with com getting stuck right over the "www" part of the URL!
3. AND, of course, the often reported "NO connection to the Internet", but computer shows good signal level and connection otherwise.
4. Strangely enough, seems that the Airport Extreme wifi card sort of "warms up the the internet" as one proceeds to start using it. It eventually picks up on a network, and often "improves" its connection over time!
5. Built in Airport Extreme seems to not exhibit up all immediately surrounding networks. Sensitivity issue?? iStumbler does.
6. iStumbler permanently posts noise level of 9% regardless of how close to my wireless router/broadband modem I am. Anyone uses iStumbler to monitor network traffic?
This is getting longuish: I just want to get over all those p*ant issues and get into putting my a/v stuff together!!
- Roger T
Thanks for just reading all this!. I am not sure it is all fixable (back to the Win "features" terminology, really meaning "bugs"??)

Thanks, BDaqua. This support forum is quite well stocked: I have been perusing all its nooks and cranies!
On the www.dslreports.com - All things Mac - forum, I spotted a couple of mentions of the following type of infromation:
link: »www.hardmac.com/news/2007-07-27/#7039
- The first TechNote provides information concerning the Airport problem affecting the MBP Santa Rosa (but also other Mac Intel). When used on battery, the wireless connection drops and one can even experience kernel panic. Apple Centers are asked not to exchange affected notebook as this is due to a unidentified bug in the Atheros driver, and should be fixed in the future with a simple Airport system update. So for the moment, unfortunate users are asked to directly power their notebook when using wireless network, or using Ethernet connection when running on battery... in other words, turn your notebook into a desktop
to forum · permalink
I am wondering if you and folks on this close-to-Apple forum know anything about this. At least, we could just await remedy instead of messing around endlessly looking for solutions and... pondering as to whether it was a wise thing to purchase an expensive machine which happens to have trouble communicating online. After all, seems that the Mac folks are prone to spend MORE time online uploading/downloading music and videos instead of my being normally doing with the rest of my (Win) computers, i.e. work on customer lists, correspondence, inventories, accounting, data bases, etc....
So, seems to me we do have a pb and Apple might just save a few $$$ on silly ads and get to work on com instead. if nothing else to avoid the appearance of further - admittedly rather funny - ad-spoofs!
So back to your further inquiry. I run a wireless network from a HughesNet satellite modem, thru a Linksys WRT54GL wireless router, into some nearby office LANed desktops and point of sale equipment, to another neighbouring facility via wireless bridge, and to my Mac laptop. Distance from the laptop to the router: 50 ft max.
It all works surprizingly very well: up to 200kbps up and 1000 kbps down (in prime time, 150 up and 600 down). OK, my set up looks complex and incurring LOTS of activity. Actually, online activity is quite minimal and well scheduled - right now I am the only machine on the network online. Otherwise, our office processes online money wiring for customers among other things.
I'll try your DNS server choice on the Mac settings first. Will report accordingly.
Thanks for everything!
- Roger T

Yoga 13 - Lot's of problems and no answers from Lenovo

Hi everyone
Just wanted to post my experiences with the Yoga 13 issues and explain the problems and what Lenovo is doing (or mostly not doing) in relation to these. I have been dealing with this for 9 weeks now already, for the first 7 weeks I remained quite calm with them about it. After that I’m afraid the situation has had to be escalated considerably. I won’t go into the full details of everything that has happened as it would take all day. Suffice to say that Lenovo have been terrible to deal with, lied continually and ignore anything they don’t want to do (much like on this forum).
I appreciate that not everyone seems to be having all of these issues. But each of them is widely reported on Lenovo’s forums here. Lenovo accept it conversations with me that these are all valid issues with the Yoga and justify it by saying that Ideapad laptops are not as good quality as Thinkpads.
Also worth stating is that my work is in an advisory role for a company that is a large Lenovo customer. This should never have been a consideration as the Yoga was a personal purchase. Unfortunately Lenovo chose to involve their sales people and teams who I deal with for work related issues. This only really meant that internal communication at Lenovo between departments was even worse than usual and it meant different departments offered different things and gave different explanations. I wanted to be treated as any other customer would be who had purchased a Yoga 13.
Wifi card, range and signal strength are terrible. It also drops connections and sometimes won’t wake from sleep. During general usage the low quality, cheap realtek wifi card proves to be very poor. It is connected via an internal USB hub which goes someway to explain why it has sleep issues. For some reason Lenovo decided to design this computer with the antennas beneath the keyboard under a layer of metal shielding. This already provides a terrible level of signal. Couple this with the two additional layers of metal on the top and bottom of the machine and turning it into tablet mode seriously reduces the wifi strength even further. This is a flawed design decision and I consider it a fault, especially considering the pricing of this computer. Due to the wireless issues the computer drops connections often and many times won’t reconnect. I set up the yoga after it’s replacement wifi card next to a Thinkpad, Macbook Pro and Sony Vaio, all of the other computers connected at more than twice the speed that the Yoga is able to even at only 6ft from the wifi access point. If Lenovo wish to charge so much for a laptop and advertise it as having ‘n speed’ wifi then it should be comparable to other similarly priced laptops. While not a fault, I also find the inclusion of only a single band 2.4ghz wifi card to be quite unacceptable considering the price of the computer, no other competing products choose to go for such low quality components in their premium priced products, it is simply not fit for purpose. Lenovo accepted the wifi as a major issue with the U310 and U410 models but of course making any kind of statement of a known problem will be costly for them, so they choose to ignore customers as it is less expensive to deal with.
I find it interesting that some users report their wifi as being perfect. I would ask anyone who claims this to connect it along with another laptop to the same network and move more than 15 ft from the router and try to copy some files across the network. Compare the two and see the difference. If you already have less than a 20Mbps internet connection and don’t use your wireless network for anything other than internet access quite close to the router then you’ll probably not have the same problem as much.
Solution: There is none. Lenovo will replace the wifi card for another one under the warranty but it won’t fix the problem and the flawed design. For a proper solution to this problem then read at the bottom of this post regarding replacement/refund options that Lenovo are offering in this situation. Fiddling with wifi settings and routers is not a solution when every other computer (including Lenovo ones) works perfectly on that network.
The touchscreen cuts out and requires a reset to start working again. During operation the touchscreen simply stops responding. A full reset is required to make it work again. The fact that a reset fixes it instantly shows to me that this isn’t a hardware fault. It is a further example of Lenovo’s flawed design and also perhaps a software issue. The touchscreen is also attached to the internal USB hub, whether this is related to the wifi problem above I am unsure. This is completely unacceptable on a touch based device and is not fit for purpose.
Solution: There is none. Lenovo will replace the touchscreen under the warranty but it won’t fix the problem and the flawed design. For a proper solution to this problem then read at the bottom of this post regarding replacement/refund options that Lenovo are offering in this situation.
The autorotate stops responding. Again as a tablet device the autorotate is an important feature. Since coming back from repair with Lenovo it has started occasionally not responding. I was told to flip the machine over, open and close and press the ‘autorotate on/off’ button a few times as a solution. This is not an acceptable solution on an expensive machine and is not fit for purpose on a tablet based machine.
Solution: Lenovo recommend pressing the button a few times and opening and closing the lid. Restarting also might help. This is not a solution.
The keyboard is extremely low quality, bounces and is uncomfortable to use over an extended period. Lenovo have always been well known for producing great quality keyboards. However the cheap one they decided to put on the Yoga is really not fit for purpose. It is a simple panel keyboard that is secured in place using double sided sticky tape. Seriously, a taped down keyboard on a premium priced computer! It started to come up in one corner and pivots around several of the keys in the upper right corner. I added more double sided sticky tape under it to better secure it (as recommended on Lenovo’s customer support forums), this worked for a short while to hold it down better. The keyboard was replaced by lenovo as part of the repairs. It is still bouncy though, low quality and uncomfortable to type on for extended periods.
Solution: Lenovo will replace the keyboard under warranty. But the new one is still stuck down with double sided sticky tape.
The touchpad sticks and occasionally stops working. As the touchpad is the same as others used in competing products I can only assume this is a driver related issue. However, as the Yoga has been released for 6 months now it should have been addressed with a driver update by now. Lenovo don’t seem to care about this. They will replace it under warranty, but it won’t fix anything.
Solution: Lenovo will replace the touchpad under warranty. The new one will still be the same.
The paint peels off the corners of the device’s metal top and bottom. Due to the soft touch paint finish applied to the metal top and bottom of the machine then it rubs of in high usage areas such as the hinge and the corners. The aesthetics of a premium priced computer are actually important and it should not happen. This appears to be a flaw in the design of the machine again and makes it unfit for purpose.
Solution: Lenovo will try to tell you that it is not covered by the warranty and that you did it yourself. After a lot of pushing they will replace both the top and bottom panels under the warranty.
Lenovo, particularly their service centre team, are very unresponsive to questions about these issues. They will claim on first ask that they have no knowledge of any of these issues. Then they will try to blame the user and how they use the machine. After further pushing they actually will start to do something.
Options available to customers. These have all been offered to me by Lenovo over the last few weeks.
Repair: Lenovo will take in your machine for repair and replace every single component (as they did with mine). They refuse to replace the machine initially as the terms of the warranty state ‘repair’. This will not fix the issues as it is due to flawed design and cheap internal components. I have had mine taken in now 4 times, of which they kept it for a week twice now.
Sell it privately with free product compensation: This was a very strange offer and one I felt a little uncomfortable about. Lenovo offered that if I chose to sell the machine privately (as they have so many problems) then they would give me a free Thinkpad Tablet 2 as compensation for the loss of value. I thought about this but turned them down, it seemed a little too dodgy to me.
Replacement with another Yoga: Lenovo offered me a replacement Yoga machine. They claimed a couple of weeks ago that a new model was arriving with a revised wifi design and CPU. Unfortunately when these arrived in stock (these are the ones reported a few posts back) they found they still have the same Realtek wifi card and flawed antenna design. So they quickly told me they didn’t want to do this anymore and offered new options. I would have been happy with the option if they had fixed the issues in the new one.
Replacement with a Lenovo X1 Carbon Touch at no extra cost: I have been offered a replacement for my Yoga with an X1 Carbon Touch. It is the only other machine in Lenovo’s product lineup that has an equivalent specs list. I said that this was a perfectly acceptable solution but they have since pushed me into the final option, refund.
Refund: Lenovo have offered me a full refund for the machine even though it was bought from a retail shop. In Hong Kong we are not lucky enough to have 30 day returns and things like that so shops don’t want to be involved after 7 days. Lenovo have said that they will issue a full refund to me. This was the option they chose in the end of the three acceptable ones. However they are now kicking their heels on it and have told me it will be another 3 weeks before they can think about doing it.
Although reading these may seem like Lenovo have attempted to do their best. Unfortunately that couldn’t be further from the truth. This has taken nearly 10 weeks of my time so far. Lenovo have attempted at every step of the way to tell me it is not covered by warranty or that the issue does not exist (or is my own fault). I have had to create videos showing the problems, document and take photos of everything. They have hardly ever initiated a conversation about this and I have had to make every single call. It reached the point where I had to threaten legal action before they finally offered some proper solutions.
My recommendation for anyone thinking of buying a Yoga 13 is to think again. Although some people seem happy with theirs, I can’t see that any of the machines can really be perfect with so many flaws. The price is the same as other premium machines from Apple, Sony, Asus and Samsung. Buy one of these and you will be much happier.
For those that already bought one and has problems then it is a little bleak without some arguing. Lenovo are ignoring the problems posted here on the forums and trying to tell customers that ‘no one else is having that problem’. It took a lot of online attention before they accepted the flawed design with the U310 and U410 models. My hope is that they do take notice of their customers in this case but I am very doubtful that they will as it would cost them money (they are after all a business so money comes first over customers). If anyone would like to follow up with Lenovo and would like to reference my case when seeking the resolution options then I will post my customer service reference numbers when I get back to the office on Monday. I am based in Hong Kong but Lenovo warranties on the Yoga are international so I feel options should be the same for all customers.
Maybe my expectations are too high, I just expected a computer that costs more than $1000 to work properly out of the box.
Moderator edit: Material which breaches forum rules deleted

As I don't want to install additional software to measure temparetures I can't tell you about my exact core temperatures. However, I can tell you that my fans go off again when load decreases for some time.

Ongoing phone and broadband problems

I have wrote below about my ongoing problems with BT. I am going to use this thread as a record and to refer others to because if I have to go over it one more time I fear my brain will melt. Advice appreciated.
Four months ago: Possibly/probably unrelated? I tried to make a phone call one day. The line was dead. Borrowed neighbour's phone as I thought I had a problem with the phone set itself but the line was dead with the neighbour's phone. The problem only lasted about a day. A few days later a BT engineer turned up. Installed a new face-plate over my phone socket.
Three months ago: I've had a broadband speed of 20 megabit for about 18 months. Then 3 months ago that speed starts to get lower. First to 8 megabit. Then 4 megabit. I remember one day doing 5 different speedtests* and getting just over 1 megabit on all 5. That's not the only problem. Whenever I get an incoming call or make an outgoing call my broadband is disconnected. This is happening 100% of the time and is still happening.
Two months ago: Phoned BT. After about 80 minutes on the phone I'm told it looks like the problem is our (BT) end. I was told I would receive a phone call the next day. I got that phone call and was told my connection would be back to 20 megabit in a couple of days. It never happened. Even as I was being told my connection would be back to 20 megabit in a couple of days I didn't have any faith in what I was being told. Maybe just something in the tone of the person I was speaking to gave me that feeling.
A few weeks ago. Some Scottish guy from BT calls me trying to sell BT Vision. I said 'no' and took the chance to tell the guy of my ongoing problems.
Background info: I have been at my current address and had a BT account for about 10 years. I just need to drop back maybe 4-5 years now when I was told by BT, over the phone, that I would be receiving a BT Home Hub (BTHH). I didn't ask for it. I already had a Netgear modem/router. That BTHH never turned up. I wasn't really annoyed about not getting a BTHH. I was angry that I didn't get a letter/phone call explaining why. Then about a year later I was on the phone to BT and mentioned that I had been told that I would receive a BTHH but it never turned up. This time I was 'promised' that I would receive a BTHH. Again it (BTHH) or a letter/phone call explaining why it wasn't being sent never happened.
Back to the BT Scottish guy I told the Scottish guy about my lack of a BTHH and finally I get an answer. Apparently I need a 12 month contract. I told him I couldn't commit to a 12 month contract right now as recently I have taken a dip in my income. One morning a few days later and a BTHH arrives from the postman. I unpack it but just before plugging it in I remember the phone call with the Scottish guy and so I just put the BTHH away in a cupboard where it still is. Plugging it in would mean committing to a 12 month contract.
I've now learnt this morning from BT that apparently I have committed to a 12 month contract early September which would be around the time of the Scottish BT guy phone call. Clearly there's been some mis-communication between the Scottish guy and myself.
23 September In an attempt at trying a different route to solve my problems I put in a complaint. It turned out to be quite a wall of text which I hate giving to anybody but there's so much to go over. By the way since 20th September my download speed is 0.25 megabit. My upload is faster!
29 September I received a phone call from BT and the person that phoned started to tackle my broadband issues. By this time I'm seriously thinking of putting in a complaint about how complaints are dealt with. Basically in that 23rd Sept. email I went over everything which I'm telling you guys about now. I also told them that I understood a 12 month contract, which I couldn't commit to, was needed for the BTHH but as I have one sitting idle in a cupboard here at home and I've been with BT for at least 10 years and I've been told (promised) that I would receive a BTHH twice over the years (when I didn't even ask for one!) then how about letting me have it. Or at least plugging it in to see if that resolves the problems as that might even save BT having to send out an engineer.
30 September The lady I spoke to on the 29th told me somebody would phone the next day. By now I have deja-vu of what happened two months back. I got the phone call earlier which was how I found out that apparently I committed to a 12 month contract early September. The guy said I should probably speak to accounts first so I'm waiting for a call from them now.
This has all turned into a convoluted mess that could of been solved two months ago. I have a BTHH which I can't use but which might solve my problem (although if it does I don't understand why as my Netgear modem/router does work). I'm very tempted to switch providers but maybe my problem still needs to be looked at by BT even if I was with another provider? My bill is now overdue and whilst I can't commit to a 12 month contract I do have the money for the latest bill. But would you pay for an internet of 0.25 megabit which should be 20 megabit? Or a phone that dis-connects your broadband.
The overall annoying thing about this is how my email complaint was handled. The complaint(s) need to be tackled as a whole. I have a couple of friends and have read many stories of people phoning BT and then after complaining they get some deals. Now whoever read my complaint, and I have a copy which I can provide, should of seen that I'm clearly 'in limbo' so to speak and said either 'keep the BTHH' or 'we may need you to send the BTHH back but for now try connecting it up to see if that resolves the problems'. Instead it looks like my email was read and then passed onto the broadband department. The lady who phoned on the 29th thought I was using the BTHH even though she had my email in front of her. I know that as she quoted a couple of lines from it. The guy who phoned this morning also thought I was using the BTHH.
All that's needed now is for BT to dis-connect me for an unpaid bill! I personally feel that I should get some compensation for such a poor connection over the last 4 months.
For all speed tests I used the BT wholesale one apart from*

Here's some screengrabs from BT wholesale taken at various times.
After that a couple of screens from my Netgear taken today.
I did run Routerstats Lite over a few days when this started. However I don't know what to look for in Routerstats which might be the problem.
7 August
20 August
7 September
27 September
30 September
Netgear Router status 30 September
Netgear stats 30 September

I am having ongoing connection problems with the Clash of Clans app which means that I lose battles, resources or boost times. This results in a loss of gems which I have purchased but will not be refunded as they will not accept responsibility.

Whilst playing Clash of Clans I will continually lose the internet connection. This means that I lose battles, resources, gold etc and lose boost times. I have informed Supercell who blame my internet connection even though the iPhone, laptop and TV all work fine so it is obviously a technical problem with their game and probably something to do with their last updates.
As I have purchased gems I feel that I should be compensated for my loss but they will not accept responsibility nor investigate the technical issue. The loss of connection occurs constantly with the game often freezing during replays or searching for battles. This is obviously not a connection issue.
What suggestions do you have to resolve this situation?

Hi.
Thanks for the reply. I asked because I also wanted to see if others had encountered the same problem.
I have no problems with my internet connection as I run my TV, laptop and iPhone off the same connection with no problems. I believe that since the recent updates to the game this has caused the problem. The game often freezes, cancels out or returns me to the main game screen during battles or replays.
What I want to know is how do I get the game designers or owners to acknowledge my problem as at this time they keep telling me it is my internet that is a problem and not their game. How do they know this when they refuse to investigate. What can I do and who do I go to for support if they won't accept responsibility?
I am very grateful to you for replying but concerned that if this can happen to me then how many other gamers are losing out and paying for something that they are not going to receive.
Many thanks.

How many problems before enough is enough?

I guess this is more of just a vent then anything else but hopefully it will help in getting a resolution.
I signed up with Verizon about 9 months ago because my girlfriend has Verizon and we wanted to make it easy mobile to mobile. That would be a mistake I would surely regret for the rest of the year and continuing into this year.
I originally signed a 1 year contract with my local Verizon store and got an HTC Thunderbolt, at the time what the rep in the store said to be the best trouble free device out there. Turns out he was surely wrong. I had multiple different issues from text messaging going to random people in my phone, losing service constantly, phone freezing, phone restarting, and several other problems. We must have exchanged that HTC close to 6 times before they finally sent me a replacement LG Revolution. Sure enough different problems would now come up. The phone would lose its cellular data network almost daily. I had issue after issue trying to make and receive calls, not to mention my internet working maby 20% of the time. I took the phones into local Verizon stores so they could see the problems and emailed screen shots of the issues to level 2 techs as well. We replaced that device a couple times before an update from Android crashed it again and Verizon sent me a new device again. Now were at the Motorolla Bionic. Seems to be a pretty good phone but one major draw back, I still lose data service often. I have to take the battery out of the phone and sometimes do a full master reset to get it back. I have NO apps loaded and the problem is there. I switch to CDMA Only thinking poor 4g coverage in my area is the problem but it still continues.
I have spent hours upon hours on the phone with Verizon. Had so many times that a rep said they would call me back and never did. Promises made by one rep then never a call back and when I call in again that person is in a different center and this person tells me that the previous promise could not happen ( for example, replacing a defective device with a NON Certified phone and new one instead) One night I spent 4 hours on the phone with Verizon, LG, Verizon then Verizon level 2 again. I must have over a full work week in time on the phone trying to fix things.
Now for the last couple months there are errors on my bill? They are charging me for old returned defective devices. They charged me in November for a device I returned. There system shows it returned! but they took forever to fix the charge so last months bill was $600 over my normal. I wouldn't pay it of course but they issued me a credit. Problem is the Credit they issued could not be shown until this months bill. I was promised a call at end of billing so we can straighten it all out and guess what, NO CALL AGAIN. So I called today and they got me a credit for that device and its on my bill. BUT now there is a new charge for a device returned 5 months ago. Once again they show it being returned and have no idea why I am charged again. So we are back in same place seeking a solution to the problem again. Lets see if this rep calls me back as promised, my money is on NO....
How much of this back and forth horrible service and devices is enough? I have 3 months left on my contract but they say I have early cancellation fees if I terminate the two lines I signed.
I have paid my bill every month early, never gotten any compensation for my problems. Nothing but more problems and more issues. I miss T-Mobile and AT&T, never had this many problems with them!!!!

Maybe they should be there to help you?
OH holy ****, what a concept.
...especially considering that our local Wal-mart's connection center associates have proven more knowledgeable and helpful than any associate the local VZW store has. All they see money. All they think about are the things they can say to get it. Signed up in October, got <a Thunderbolt> and cannot wait to get the **** off Verizon (oh and only took three months for my corporate discount to be applied. After the first 24 hours of time spent on hold with them, I quit keeping track). Unless their game plan is "get bought out by AT&T," they should really rewrite the book.
<Keep it clean, Thank you>
Message was edited by: Verizon Moderator

IMac G5 20" power supply problem

The power supply on my 20" G5 recently fried. Somehow I had the activity monitor showing that the "FaxJobMgr" was using about 70% of my cpu. I had had that problem before and the computer was very warm. I quit that process but shortly after that there was an acrid smell that I ultimately found was coming from the power supply. When I re-started everything came up to the desktop but then it shut down just as if the plug were pulled. I see that there were many issues with the power supply on this first generation G5. I took it to the Apple Store and they say it is the power supply AND there appears to also be damage to the logic board. $734. I'm wondering if maybe its only the power supply and they are just being cautious that there might be damage to the logic board so just replace it or buy a new computer. I thought I might try to replace the power supply only, but then that seems to be about a $120 that might be gone. Any thoughts would be greatly appreciated. Thanks

Generally speaking, the defects which affect a logic board and power supply in that family of products are similar, but there typically exists no causal link between them. It is possible to have a logic board affected by the defective electrolytic capacitor issue, a defective power supply, or both.
You can readily determine if the logic board is defective by examining the clusters of capacitors on the logic board for bloating, distended tops or leakage. If they exhibit such symptoms, your logic board can be repaired for $ 189.00 by contacting this company.
You may also need to replace the power supply, thought that determination is best made once the logic board as been verified as good or bad, and replaced, if you elect to do so. Power supplies for this product family generally cost roughly $ 139.00, and are user replaceable. Replacing the supply in a unit which exhibits the defective capacitor issue will not correct the logic board related problem, and may—under relatively rare circumstances—cause the eventual failure of the replacement supply.
*I may receive compensation as a result of parts or services being ordered by users specified at the link shown in this message.

Compensation problem

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