Complete My Album feature not working

The “Complete My Album” feature on the iTunes store is not working when I get to the final step of actually trying to purchase the rest of the album at the reduced price. On the home page of the iTunes store, I click on the "Complete My Album" link and I can see all of the albums eligible for completion. However, when I click on one of them (no matter if I click the little arrow, the “Complete this album for $X.XX” link, the album picture, etc.), and it takes me through to the album page with the track list, etc., my previously purchased items are not grayed out or in any way labeled as "Previously Purchased", and the album is only listed at full price. Either way, I then click “Buy Album,” and it warns me that I have already purchased songs from the album, and it asks me to click either "complete my album" or to "purchase the full album."
HOWEVER, when I click “Complete My Album," it simply returns me back to the same album page as before - again nothing is grayed out, the album is listed at fullprice, etc.
P.S. – I have tried this with multiple albums, I’m using the most up-to-date version of iTunes, and it appears from these iTunes community forums that this problem is affecting people with both PCs and Macs.

UPDATE: Sorry for the late response but I've been out of town. I can copy and paste the email responses if necessary or desired, and if it's fixed already this is a moot point anyway, but basically they kept asking me for the order numbers for the two songs I already bought from the specific album I was trying to complete, which I eventually gave them - along with telling them multiple times that the Complete My Album feature wasn't working for ANY album. They gave me two free song codes to compensate me for the two songs I bought, and then told me to go and buy the album at full price, but the ENTIRE TIME they COMPLETELY ignored that I was telling them that this wasn't an issue with one album but was a larger, seemingly systematic issue that other people were experiencing. Even after I got the song codes I emailed them back and said AGAIN that this wasn't an isolated feature, and they just sent me the link to the apple Feedback page (http://www.apple.com/feedback/itunesapp.html) and told me to submit my complaint there.
So, technically, my issue was never really "resolved," in that they never fixed the Complete My Album feature that I am aware of - or even acknowledged that anything needed fixing, but I haven't tested it since Sunday. I've noticed they've updated to 10.4.1, but the notes don't indicate they're fixing anything about the Complete My Album feature, so I don't know. I've heard it's working for people though...

Similar Messages

Complete my albums does not work

I downloaded 9 of 41 tracks from a cd (coca cola "free iTunes song" action). I now would like to buy the rest of the cd but that option is not available in the iTunes store.
Does anyone know a mail address where I can ask Apple for help on this one?
Kind Regards,
Erik Moust
Netherlands

www.apple.com/feedback/itunesapp.html

"Complete My Album" isn't working on my computer

I can download singular songs, but when I try to download any album with the complete my album feature it doesn't connect. No error code pops up. It just doesn't work (accessing itunes store pops up at the top, but goes away after a few seconds). I can buy the album, but I already have four songs off of it, so I don't really want to pay for those too. I've checked my internet connection, cleared my browsing data, and even turned off my firewall for a little while to see if it was a connection/security problem, but nothing is working. Any help is really appreciated!!!

Hey sorry for the late response but I've been out of town. I can copy and paste the email responses if necessary or desired, and if it's fixed already this is a moot point anyway, but basically they kept asking me for the order numbers for the two songs I already bought from the specific album I was trying to complete, which I eventually gave them - along with telling them multiple times that the Complete My Album feature wasn't working for ANY album. They gave me two free song codes to compensate me for the two songs I bought, and then told me to go and buy the album at full price, but the ENTIRE TIME they COMPLETELY ignored that I was telling them that this wasn't an issue with one album but was a larger, seemingly systematic issue that other people were experiencing. Even after I got the song codes I emailed them back and said AGAIN that this wasn't an isolated feature, and they just sent me the link to the apple Feedback page (http://www.apple.com/feedback/itunesapp.html) and told me to submit my complaint there. So, technically, my issue was never really "resolved," in that they never fixed the Complete My Album feature that I am aware of - or even acknowledged that anything needed fixing, but I haven't tested it since Sunday.
If it's working for you, then hopefully they fixed it! I've noticed they've updated to 10.4.1, but the notes don't indicate they're fixing anything about the Complete My Album feature, so I don't know.

NAC OOB logoff feature not working

Hi all,
I've deployed NAC in L2 OOB VG mode with ADSSO and I'm trying to use the OOB logoff feature but it's not working. The VLAN change detect feature doesn't work either (I think the two problems might be related).
It will work if each user role is assigned a different auth/access VLAN pair but in my setup, everyone has a common auth vlan and separate role-based access vlans. Because of this, I have to use the IP refresh feature as well (this works fine).
I'm running Windows Vista and version 4.8.0 of the NAC software with version 4.8.1.5 of the agent
I checked the release notes and found that caveat CSCth60233 identifies this bug with the VLAN change detect with the workaround being to refresh the IP address automatically after being logged out. Does anyone know of a workaround for this problem to do this automatically? Is a solution for this problem in the works?
Also would anyone be able to help me with my OOB logoff feature not working? I've configured everything according to the documentation.
I appreciate your responses
~Xavier

Here are my configs if necessary. Tell me if anything else is needed.
User Management > User Roles
List of Roles
Edit Role
Traffic Control
Bandwidth
Schedule
Disable this role
Role Name
Role Description
Role Type
Normal Login Role Quarantine Role
*Max Sessions per User Account             ( Case-Insensitive Session Identifiers             )
(1 – 255; 0 for unlimited)
Retag Trusted-side Egress Traffic with VLAN (In-Band)
(0 – 4095, or leave it blank)(*This option has been deprecated, and it will be removed in upcoming releases)
*Out-of-Band User Role VLAN
VLAN ID VLAN Name                 (if left blank, it will default to the default access vlan             settings in the Port Profile)
*Bounce Switch Port After Login (OOB)
Enable               Disable               (This option is effective only when port profile is set to use it)
*Refresh IP After Login (OOB)
Enable               Disable               (This option only applies to L2 OOB Virtual Gateway with Role VLAN             as Access VLAN and switch port is NOT bounced after VLAN change)
*After Successful Login Redirect to
previously requested URL
this URL:
(e.g. http://www.cisco.com/)
Redirect Blocked Requests to
default access blocked page
this URL or HTML message:
*Show Logged-on Users
User info
Logout button
Enable Passive Re-assessment                          (To enable Passive Re-assessment for OOB Agent             connections, you must also enable the OOB Logoff option at             Device Management > Clean Access > General Setup > Agent Login.)
Re-assessment Interval
(Minimum of 60 minutes and maximum of 1440 minutes [24 hours])
Grace Timer
(Minimum of 5 minutes and maximum of 30 minutes)
Default action on failure
Continue Allow user to remediate Logoff user immediately
(*only applies to normal login role)
Device Management > Clean Access
Certified Devices
General Setup
Network Scanner
Clean Access Agent
Updates
            Web Login   · Agent Login
User Role
Unauthenticated Role(not common) role_engineer role_developer role_admin role_sales role_guest
Operating System
ALL WINDOWS_ALL WINDOWS_XP WINDOWS_VISTA_ALL WINDOWS_7_ALL MAC_ALL MAC_OSX LINUX FREEBSD SOLARIS_ALL SOLARIS_86 SOLARIS_SPARC UNIX VMS OS2 PALM
(By default, 'ALL' settings apply to all client operating systems if no OS-specific settings are specified.)
Enable OOB logoff for Windows NAC Agent and Mac OS X Agent        (This global option applies to all OOB CASs and user roles and enables Agent logout and heartbeat timers for OOB Agent connections. You must also enable this option for Passive Re-assessment to function with OOB Agent connections.)
Require use of Agent
(for Windows & Macintosh OSX only)
Agent Download Page Message (or URL):
           Network Security Notice: This network is protected by a Cisco NAC Appliance Agent, a component of the Cisco NAC Appliance Suite. The Agent ensures that your computer meets the requirements for accessing this network, and helps you keep your computer secure and up-to-date.
Please use the Agent to log in to the network.
If you don't have the Agent software yet, download it by clicking the button below. After downloading the installation file, run it to complete the installation.
If you have already downloaded and installed the Agent, please close this window and right-click the Agent icon in the system tray and choose Login from the menu. Enter your usual network user name and password in the login window.
Require use of Cisco NAC Web Agent (for Windows only)
          Cisco NAC Web Agent Launch Page Message (or URL):
Network Security Notice: This network is protected by the Cisco NAC Web Agent, a component of the Cisco NAC Appliance Suite. The Cisco NAC Web Agent ensures that your computer meets the requirements for accessing this network, and helps you keep your computer secure and up-to-date.
Please launch Cisco NAC Web Agent by clicking the button below.
Allow restricted network access in case user cannot use   NAC Agent or Cisco NAC Web Agent
          Restricted Access User Role:
role_engineer role_developer role_admin role_sales role_guest
          Restricted Access Button Text:
Restricted Network Access Message:
           Restricted Network Access: If you cannot use a Cisco NAC Appliance Agent, you can obtain restricted network access temporarily by clicking the button below.
Show Network Policy to NAC Agent and Cisco NAC Web Agent users (for Windows only)
          Network Policy Link:
Logoff NAC Agent users from network on their machine logoff or shutdown after
    secs (for Windows & In-Band setup, for OOB setup when OOB Logoff is enabled)
     (Setting the time to zero secs will logout user immediately. Valid range: 0 - 300 secs.)
Refresh Windows domain group policy after login
(for Windows only)
Automatically close login success screen after
    secs
     (Setting the time to zero secs will not display the login success screen. Valid range: 0 - 300 secs.)
Automatically close logout success screen after
    secs
(for Windows only)
     (Setting the time to zero secs will not display the logout success screen. Valid range: 0 - 300 secs.)

Pick color feature not working properly -- how do I reset?

Pick color feature not working properly -- how do I reset?

You need to contact Adobe for you billing problem this is a user four not adobe customer support.
For your Photoshop Problems this user community may be helpful.
Supply pertinent information for quicker answers
The more information you supply about your situation, the better equipped other community members will be to answer. Consider including the following in your question:
Adobe product and version number
Operating system and version number
The full text of any error message(s)
What you were doing when the problem occurred
Screenshots of the problem
Computer hardware, such as CPU; GPU; amount of RAM; etc.

Some smart album rules not working

At a bit of a loss here - either my upgrade to Mavericks or my upgrade of Aperture to 3.5 has caused my Smart Albums to not work with various EXIF checking rules.
I frequently have rules which check the EXIF tag, Camera Make, and check if it is Canon - this allows me to filter out and focus on my Canon 5D3 photos and not get distracted in relatively pointless editing of iPhone snaps. Unfortunately it doesn't work. Camera Make is Canon returns no matches, Camera Make starts with Canon returns nothing, Camera Make ends with Canon returns nothing.
If I go and look at a photo, I can see the Camera Make exif flag says "Canon" in the field. No spaces at the end or anything silly. It used to work.
Anyone experienced similar? Anyone have solutions?

Hmm, interesting. Given your use of quotes I just tried "Canon" including the double quotes, but that made no difference either.
The EXIF filter is the only rule on the smart album, and while the smart album is set for a single project, there are several hundred photos that should match in it. If I set the smart album to "Library" rather than the project, it still matches none...! Just in case there's some other rule burried away that just isn't displayed, I switched the smart album to "Match Any" rather than "All", and that too returns no photos.

I have downloaded a trial version of Dreamweaver CS6 to my MacBook. Why do some features not work?

I have downloaded a trial version of Dreamweaver CS6 to my MacBook. Why do some features not work? I have OSX 10.6.8. I am using this trial version for a class I am taking on coding webpages using Dreamweaver. there are features I am using in class that will not open up or appear as options when I use the trial version. Are certain features locked out until I buy a copy or download a purchased copy?

Trial versions have no functional limitations, though your setup/situation might not be supportive of all functionality. You'll need to identify specific issues to get help with them. You should be posting in the DW forum instead of here if your issue does not have to do with downloading/installing.

Versamail Auto-sync feature not working with AOL mail w/Treo 700p (Verizon)

I'm having a problem with the Auto-sync feature not working with my 700p (verizon) with my aol mail. It had worked perfect since May 2007. Just started having problems End of April 2008. Sounded like I needed another incoming mail server from aol other than: imap.aol.com, aol told me they also use pop.aol.com, that isn't working either. I get an error message that says "last auto-sync attempt failed."....Anyone else having this issue? I'm trying to decide whether to get rid of my aol mail of 14 yrs and use other address to continue using versamail 3.5 or keep aol and use Verizon Wireless sync. I do not like how wireless sync sends mail to outbox and then syncs vs sending right away. Please help...
Post relates to: Treo 700p (Verizon)

I am having the EXACT same problem: Palm 700p, Versamail, AOL, Verizon.
It started about 1 month ago. The GET still works, but AUTO-SYNC does not...After spending hours on the phone with Palm tech support, and reaching someone who said AOL had changed something in their servers. They suggested TRYING Chatteremail, another Palm product. I have tried it for 20+ days out of the 30 days you get for free. It works pretty well, but NOT every e-mail that goes to my AOL acct is making it to my phone. The thing that's great about Chatter is that can be "live" all of time. Not auto-syncing every 15 minutes.
It's very frustrating....The same way the Versamail just stopping auto-syncing is very frustrating. With Versamail, sometimes I did not even get the error message. If Chatteremail worked consistently, I would bite the bullet, and pay for it, but to pay for it, and have it not pull down all the e-mails, all the time is not good.
I spoke to Palm Tech Support in N. America today, and they say the way AOL uses IMAP servers is in a non-traditional way, and it's very hard to deal with. They suggest ditching AOL, and using something reliable for syncing purposes like GMAIL. It's just hard to cut the cord. The man I was on the phone with knew of my problem, and he solved it by getting rid of AOL. It's just tough, since so many people have the e-mail address for me.
On http://mobile.aol.com/aolproducts/mobile-email/mail-client
there seems to be some indication when you click on Smart Phones on left, that Coming Soon is Palm, but I don't know if that's going to be downloadable for 700p, or Palms moving forward. Or how far away that is.
I tried wireless sync and hated it.
This is really a pain in the butt.
*** Who did you speak to at AOL?
*** How did you reach them? e-mail? phone #?
I also did a search and found another program called "Snappermail", which I might try, and see if it's any better than Chatteremail.
http://www.handango.com/SoftwareCatalog.jsp?jid=24BX5EEAD31DXE6AB588D59X31E95BD5&osId=904&siteId=1&N...
If you find anything out, please let me know here, ok? This is very bad for me.
Post relates to: Treo 700p (Verizon)

AppStore featured not working

AppStore featured not working....

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Just updated to Iphoto 9.1.3 but the slideshow feature not working

Just updated to Iphoto 9.1.3 but the slideshow feature not working at all. Screen goes white but any features selected, nothing is produced .The themes preview windows are blank too. is there something missing?

Sounds like it.
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HT1849 Complete Album function not working

The last few albums I have tried to complete have not worked. I get the option of "Complete My Album" however nothing happens and no songs are downloaded. Does anyone know why this is happening?

Welcome to AD!
This is a user board. Sounds like you need to report that to itunes support.
http://support.apple.com/kb/ht1933

InDesign auto-size frame feature not working in real time in InCopy why?

We have just recently migrated from InCopy CS4 to CS6 to take advantage of the new features like the auto resize frame option, however it now seems that this feature is not working in real-time.
Basically the steps are needed to be complete before it auto-resizes the frame in InCopy, we use both layout and assignment based workflows:
1. From an ID document ('doc1'), exported a 'layer' to IC, certain frames are set to auto-size in height using the text frame options. So that editorial can review and make changes to text and the frame should resize according to the specifications set. IC stories are saved to a folder located in a content folder inside the top issue working folder.
2. Editorial opens the IC software, then opens the ID 'doc1'. Check’s out correct .icml file and makes edits to frame with auto resize.
3. Frame does not resize according to text frame set options and InCopy file does not respond in same fashion as InDesign.
4. Change only occurs when InCopy file is closed and updated in InDesign, which is frustrating as this feature would save huge amounts of time serving editorial requests.
Has anybody experienced this type of workflow problem? If anyone can provide mw with some pointers as to what can I do to get this to update in real time perhaps run a script? Update file in InCopy and refresh I will very much appreciate their assistance. I have run out of ideas.
Thanks!

We've had all sorts of problems with this feature as it should've worked straight out of the box but after some testing we have found that its something to do with the way you open the actual file in InCopy. Which is far from ideal and should have been UAT by Adobe before release.
This will not work consistently work if you open the designed .indd or .icma file in InCopy using the file open command within the application.
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However the flaw comes in if you then open the .indd and .icma file in InCopy using the file open command within the application, before an InDesign user opens and saves the file (updates the design). The corrections added in the previous stage above, will not show the frames expanded/collapsed to take in the added text and instead show over matter???? The only way around this is to ask an InDesign user to open, update and save the design that way the InCopy user will see the same result no matter what file open method they use.
Another suggestion is to design the page to have some of the auto resize frames anchored within main body of text and that way the frames will expland/collapse when checking out and editing the content. However, this does cause issues with InDesign crashing etc. so we have tried to stop this method within the working group.
Have you experienced other more serious issues with InDesign crashing consistently when re-importing .icml files? See other forums here:
http://forums.adobe.com/thread/671820?start=80&tstart=0
http://forums.adobe.com/message/5045608#5045608
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ITunes album view not working and no album art?

Hi all -
Bought a 64GB iPhone 5 and uploaded my music via my desktop - all seems to have run fine, except that album artwork isn't showing for many of them, even when I select the option "View artwork".
I've read on another thread that ID3 tags of 2.3 or lower are not supported, but find it hard to accept there's no compatibility here - so am presuming user error rather than Apple trying to force users to manually update all their albums (I have 57GB of music - don't want to update album art on everything!)
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I presumed iTunes had crashed, but restarting the laptop and the same happens. Am on latest software for iTunes and iOS 6.
One more curiosity - how do I download my music from the iPhone to the desktop? I had presumed it would do this automatically (ie, into the iTunes media folder) but so far nothing.
Or is it simply the case that iTunes is preparing to download all music into the desktop, hence why it's not working properly? Simply because there's no notice of anything happening.
Apologies for any newbie questions - found myself using the iPad quite a lot for apps, but never for music as it was only the 16GB version, so have been sold into joining the Apple walled garden. Would be nice to get these issues sorted out, though.

Hi David
Yes, I found the importer now. I also fixed my problem, but with 'brute force':
For each of the folders not being indexed, including the ~/Library/Mail folder, I turned on Privacy in the Spotlight System Prefs and then turned it off again. This seems to have fixed things. I did this for some old document folders too and that also seems to have worked.
So far so good. thanks again. For now I'm marking this as solved.

Complete My Album Doesn't Work

I've been having this issue since December of last year and actually posted a discussion about it in March, and I was wondering if anyone had had any success at getting Complete My Album to work again. Basically, iTunes does not give me the option to complete any albums. The text is not grayed out as it should be. I'm wondering how to fix this, because I don't want to pay the full price for an album when I've bought most of the songs off of it. Thanks!

It's likely the exact version of the album that you
downloaded at the time has been altered or
reconfigured in some way, leaving the files mapped
improperly on the iTunes servers. Go to your
purchase history, click "Report a Problem" next to
Five for Fighting, and fill out the web form. iTunes
customer service will get back to you, typically
within a day. I have had nothing but excellent
results from this and usually have had my problems
solved to my satisfaction.
Doing this would be fine for an album here and there, but I have over 100 I can "Complete" and I'm getting this message on almost every one of them, and it's been going on for a couple weeks.
We shouldn't have to "Report a problem". We should be able to click the complete button, and get the rest of the album just like Apple is telling us we can. It's gotten real annoying clicking all the "Complete" links untill I find one that actually works.

ICloud Feature not working on Fifa 13 in iOS 6

Hi,
I've bought the new Fifa 13 to get the new icloud feature that syncs all your data in all you device.
So i purchased it, I have it both in my iPod touch fourth generation and on my iPhone 3GS with all the iCloud settings enabled and it's not working!
I've also tried to disabled and enabled it againon both devices at the same time but still not working!!
SO if somebody can help me thanks!
Bsamu

I'm running iOS 6 on an iPad 3. Using Safari (m.youtube.com) and Jasmine, I have yet to find a YouTube video that won't play. Whatever is going on for you, it isn't an iOS comparability issue.
Try a rest: Simultaneously hold down the Home and On buttons until the iPad shuts down. Ignore the off slider if it appears. Once shut down is complete, turn the iPad back on using the On button. In some cases it also helps to double click the Home button and close all apps from the tray before doing the reset.

Complete My Album feature not working

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