Config Fetch Failed

The error message below is from a device that I am trying to sync a configuration, device is using TACACS:
RUNNING
CM0151 PRIMARY RUNNING config fetch failed for ROUTER Cause: TELNET: Failed to establish a Telnet connection to
X.X.X.X Cause connection refused.
SSH: Same message as aboove except authentication failed on device 3 times.
ACTION: Check if protocal is supported and required on device package is installed.

The error about authentication is usually correct.  Go to Common Services > Device and Credentials > Device Management, select the device in question, then export the credentials.  Look at the CSV export, and take the username and password, and try to SSH to the device from the LMS server.  Verify you can login and get into enable mode using the same credentials in DCR.

Similar Messages

  • VLAN RUNNING Config fetch Failed

    Hi;
    I have running Ciscowork LSM 3.2 with RME Ver 4.3 and Running SNMP V3 on all device. Out of 134 device 12-13 shows me Vlan running Config fetch failed. Please also find the dcmaservice.log in attachment.
    I already verify the Crediential number or times, I can access the devices from SSH and Telnet, on Cisco works RME shows Running and Startup Config success while VLAN Running Config fetch failed. and on some device it show following
    Protocol and Platforms passed = TELNET , RMEIOS
    trying for Telnet
    Failed to get CmdSvc from DeviceContext....
    Thanks,
    Best regards;
    Shoaib Ahmed

    HI Shoaib,
    Try  ssh\telnet into the device manually and issue the command copy flash:vlan.dat tftp: and
    enter the IP address of the LMS server? Does it work? If that works fine, try to increase
    the tftp timeout.
    This can be done under RME> Admin> System Preferences> RME Device Attributes.
    if it failed with an Error as below :
    %Error opening tftp: ............
    Then check if there any firewall in between these device and LMS blocking TFTP as TFTP is the only protocal
    that fetch the vlan.dat from the device.
    Thanks--
    Afroj

  • LMS 4: VLAN config fetch failing for all devices

    LMS 4.0.1, standalone on W2K8 R2, new install
    Vlan config fetch is failing for all devices.  If I attempt to put a vlan.dat file in tftpboot and then manually copy a vlan.dat file from a device, the following is returned:
    TFTP: error code 2 received - 16739
    %Error opening tftp://server_name/vlan.dat (Permission denied)
    The Windows application logs ont the server log this:
    Log Name:      Application
    Source:        CRMtftp
    Date:          6/15/2011 2:07:49 PM
    Event ID:      3
    Task Category: None
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      server_name
    Description:
    GetEffectiveRightsFromAcl failed: Overlapped I/O operation is in progress.
    (997)
    I tried restarting crmtftp, but no luck.  Any ideas what may be causing this?
    -Jeff

    I have the same issue with a freshly installed 4.2 version now:
    Log Name:      Application
    Source:        CRMtftp
    Date:          2/24/2012 12:30:50 PM
    Event ID:      3
    Task Category: None
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      srvwienlms.nts.local
    Description:
    GetNamedSecurityInfo failed failed: The operation completed successfully.
    (0)
    I will also open a TAC case, lets see if we still have to stick with a3.x TFTP binary...
    br.herwig

  • Authentication failed on device 3 times. Failed to detect SSH version running on the device. PRIMARY-STARTUP config Fetch Operation failed for TFTP

    I have devices loaded but new devices keep getting this error "Authentication failed on device 3 times. Failed to detect SSH version running on the device. PRIMARY-STARTUP config Fetch Operation failed for TFTP" - which trying to get configurations. I am using LMS 3.0.1
    I tried to TELNET on devices via Putty port 22 no good. Please help?
    Name Version License Status Size CiscoWorks  Common Services 3.1.1 Licensed Not applicable  Campus  Manager 5.0.3 Purchased 1500  CiscoView 6.1.7 Licensed Not applicable  CiscoWorks  Assistant 1.0.1 Licensed Not applicable  Device  Fault Manager 3.0.3 Purchased 1500  Internetwork  Performance Monitor 4.0.1 Purchased 1500  Integration  Utility 1.7.1 Licensed Not applicable  LMS  Portal 1.0.1 Licensed Not applicable  Resource  Manager Essentials 4.1.1 Purchased 1500

    Showing 1-1 of 1 records
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    of 1 pages
    Device Name
    SysObjectID
    Model
    Device Status
    Inventory Status
    Inventory Last Updated Time
    Config Status
    Config Last Updated Time
    1.
    R2020012_01
    .1.3.6.1.4.1.9.1.576
    Cisco 2811 Integrated Services Router
    Normal
    Success
    Jan 13 2011 10:43:49 EST
    Failed
    Jan 13 2011 10:37:24 EST
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  • Cisco VG248 config archive fails

    I beleive in the past these devices could not be managed bij RME config management, but now it says in the supported device table:
    The following features are supported:
    Network Topology Layer 2 Services
    Fault Management
    Inventory Collection
    Configuration Deploy Protocols: TELNET, SSH, TFTP, RCP
    Configuration Fetch Protocols: TELNET, SSH, TFTP, RCP
    The password and enable pasword are correct and simply work when I try a telnet from the server.
    The gui is not CLI but menu driven.
    RME just says:
    TELNET: Failed to establish TELNET connection to 10.1.1.7 - Cause: Authentication failed on device 3 times. PRIMARY-RUNNING config Fetch Operation failed for TFTP. Could not detect SSH protocols running on the device.
    What can be wrong?
    Cheers,
    Michel

    Hi Michel,
    Thanks for the screenshot. I found that you now have customized prompts in tacacspropmt.ini file.
    [ Fri Aug 26  11:30:26 CEST 2011 ],DEBUG,[Thread-956],com.cisco.nm.xms.xdi.transport.cmdsvc.LogAdapter,debug,31,Checking for user prompt : Username: *
    [ Fri Aug 26  11:30:26 CEST 2011 ],DEBUG,[Thread-956],com.cisco.nm.xms.xdi.transport.cmdsvc.LogAdapter,debug,31,Checking for user prompt : username: *
    [ Fri Aug 26  11:30:26 CEST 2011 ],DEBUG,[Thread-956],com.cisco.nm.xms.xdi.transport.cmdsvc.LogAdapter,debug,31,Checking for user prompt : login: *
    [ Fri Aug 26  11:30:26 CEST 2011 ],DEBUG,[Thread-956],com.cisco.nm.xms.xdi.transport.cmdsvc.LogAdapter,debug,31,Checking for user prompt : Username:*
    [ Fri Aug 26  11:30:26 CEST 2011 ],DEBUG,[Thread-956],com.cisco.nm.xms.xdi.transport.cmdsvc.LogAdapter,debug,31,Checking for user prompt : username:*
    [ Fri Aug 26  11:30:26 CEST 2011 ],DEBUG,[Thread-956],com.cisco.nm.xms.xdi.transport.cmdsvc.LogAdapter,debug,31,Checking for user prompt : login:*
    [ Fri Aug 26  11:30:26 CEST 2011 ],DEBUG,[Thread-956],com.cisco.nm.xms.xdi.transport.cmdsvc.LogAdapter,debug,31,Checking for user prompt : username:*
    [ Fri Aug 26  11:30:26 CEST 2011 ],DEBUG,[Thread-956],com.cisco.nm.xms.xdi.transport.cmdsvc.LogAdapter,debug,31,Checking for user prompt : Username:*
    [ Fri Aug 26  11:30:26 CEST 2011 ],DEBUG,[Thread-956],com.cisco.nm.xms.xdi.transport.cmdsvc.LogAdapter,debug,31,Checking for password prompt : Password: *
    and look like RME is able to login to device as well now :-
    [ Fri Aug 26  11:29:11 CEST 2011 ],DEBUG,[Thread-956],com.cisco.nm.xms.xdi.transport.cmdsvc.LogAdapter,debug,31,State traversal for telnet login:
    [ Fri Aug 26  11:29:11 CEST 2011 ],DEBUG,[Thread-956],com.cisco.nm.xms.xdi.transport.cmdsvc.LogAdapter,debug,31,Connected
    [ Fri Aug 26  11:29:11 CEST 2011 ],DEBUG,[Thread-956],com.cisco.nm.xms.xdi.transport.cmdsvc.LogAdapter,debug,31,Verify
    [ Fri Aug 26  11:29:11 CEST 2011 ],DEBUG,[Thread-956],com.cisco.nm.xms.xdi.transport.cmdsvc.LogAdapter,debug,31,Success
    [ Fri Aug 26  11:29:11 CEST 2011 ],DEBUG,[Thread-956],com.cisco.nm.xms.xdi.transport.cmdsvc.LogAdapter,debug,31,login succeeded
    Kindly run the credentials verification job and let me know the results --> Is the device still failing for the telnet and enable password ?
    Also navigate to CSCOpx\objects\cmf\data and uncomment the following on file cmdsvc.properties like this :-
    InitialTransportTimeout=50000
    TransportTimeout=90000
    TuneSleepMillis=3000
    DelayAfterConnect=1000
    LMS was not able to login to device successfully yet or it could be timeout issue. After this LMS try to get the config of the device using SNMP and tftp, but look like tftp is blocked in network too, See this :-
    [ Fri Aug 26  11:31:04 CEST 2011 ],DEBUG,[Thread-956],com.cisco.nm.xms.xdi.pkgs.SharedDcmaGeneric.transport.GenericTftpOperator,fetchConfig,170,Initialized SNMP
    [ Fri Aug 26  11:31:04 CEST 2011 ],DEBUG,[Thread-956],com.cisco.nm.xms.xdi.pkgs.LibCommon.snmp.ConfigCopyMib,copyFromRunning,119,FileName= 20110826113104185-10.13.192.9.cfg tftpDir =  User =  password =  serverAddr = 10.1.3.156
    [ Fri Aug 26  11:31:04 CEST 2011 ],DEBUG,[Thread-956],com.cisco.nm.xms.xdi.pkgs.LibCommon.snmp.ConfigCopyMib,copyFromRunning,130,Cannot create variable binding list com.cisco.nm.lib.snmp.lib.SnmpException: SnmpResponseGenErr on 10.13.192.9 while performing SnmpSet at index = 0
    [ Fri Aug 26  11:31:04 CEST 2011 ],DEBUG,[Thread-956],com.cisco.nm.xms.xdi.pkgs.SharedDcmaGeneric.transport.GenericTftpOperator,fetchConfig,182,Fetch completed
    [ Fri Aug 26  11:31:04 CEST 2011 ],DEBUG,[Thread-956],com.cisco.nm.xms.xdi.pkgs.SharedDcmaGeneric.transport.GenericTftpOperator,fetchConfig,190,PRIMARY-RUNNING config Fetch Operation failed
    [ Fri Aug 26  11:31:04 CEST 2011 ],DEBUG,[Thread-956],com.cisco.nm.xms.xdi.pkgs.SharedDcmaGeneric.transport.GenericTftpOperator,fetchConfig,196,PRIMARY-RUNNING config Fetch Operation failed for TFTP. java.lang.Exception: PRIMARY-RUNNING config Fetch Operation failed for TFTP.
        at com.cisco.nm.xms.xdi.pkgs.SharedDcmaGeneric.transport.GenericTftpOperator.fetchConfig(GenericTftpOperator.java:192)
        at com.cisco.nm.xms.xdi.pkgs.SharedDcmaGeneric.transport.GenericTftpOperator.fetchConfig(GenericTftpOperator.java:93)
        at com.cisco.nm.xms.xdi.pkgs.LibDcma.persistor.SimpleFetchOperation.performOperation(SimpleFetchOperation.java:61)
        at com.cisco.nm.xms.xdi.pkgs.LibDcma.persistor.ConfigOperation.doConfigOperation(ConfigOperation.java:111)
        at com.cisco.nm.xms.xdi.pkgs.SharedDcmaGeneric.transport.GenericConfigOperator.fetchConfig(GenericConfigOperator.java:72)
        at com.cisco.nm.rmeng.dcma.configmanager.ConfigManager.updateArchiveForDevice(ConfigManager.java:1317)
        at com.cisco.nm.rmeng.dcma.configmanager.ConfigManager.performCollection(ConfigManager.java:3307)
        at com.cisco.nm.rmeng.dcma.configmanager.CfgUpdateThread.run(CfgUpdateThread.java:27)
    So, in summary, kindly edit the cmdsvc.properties file and make the changes as I suggested . Also let me know the results of the credentials verification job and run the packet capture while running the credentials verification job.
    Many Thanks,
    Gaganjeet

  • Weblogic 10.0 Parsing Failure in config.xml: failed to load java type

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    <Jun 7, 2010 9:49:13 AM CEST> <Info> <Management> <BEA-141107> <Version: WebLogic Server 10.0 MP2 Sat Apr 25 01:45:38 EDT 2009 1213942 >
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    *<Jun 7, 2010 9:49:14 AM CEST> <Critical> <WebLogicServer> <BEA-000362> <Server failed. Reason: [Management:141266]Parsing Failure in config.xml: failed to load java type corresponding to e=domain@http://www.bea.com/ns/weblogic/920/domain>*
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    Hi,
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    <?xml version='1.0' encoding='UTF-8'?>
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    0/domain http://www.bea.com/ns/weblogic/920/domain.xsd http://www.bea.com/ns/weblogic/90/security/wls http://www.bea.com/ns/weblogic/90/security/wls.xsd">
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  • LMS 3.2 - Syslog Config fetch not working

    Hello,
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    SyslogCollector - [Thread: EvaluatorThread-0] DEBUG, 07 Jun 2010 14:40:24,546, FcssEmblemProcessor - About to process the syslog string  : Jun 07 14:40:23 10.155.224.102 53: Jun  7 14:39:57: %SYS-5-CONFIG_I: Configured from console by shru1307 on vty0 (4.26.16.20)
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    SyslogCollector - [Thread: EvaluatorThread-0] DEBUG, 07 Jun 2010 14:40:24,546, Parser : com.cisco.nm.rmeng.fcss.common.FcssEmblemBFormatParser@13adc56
    SyslogCollector - [Thread: EvaluatorThread-0] DEBUG, 07 Jun 2010 14:40:24,546, Parser : com.cisco.nm.rmeng.fcss.common.FcssGenericFormatParser@157aa53
    SyslogCollector - [Thread: EvaluatorThread-0] DEBUG, 07 Jun 2010 14:40:24,546, Parser : com.cisco.nm.rmeng.fcss.common.CSSSyslogFormatParser@6f50a8
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    SyslogCollector - [Thread: EvaluatorThread-0] DEBUG, 07 Jun 2010 14:40:24,546, EmblemB not valid.
    SyslogCollector - [Thread: EvaluatorThread-0] DEBUG, 07 Jun 2010 14:40:24,546, EmblemA valid.
    SyslogCollector - [Thread: EvaluatorThread-0] DEBUG, 07 Jun 2010 14:40:24,546, Setting daemon date
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    SyslogCollector - [Thread: FilterThread-0] DEBUG, 07 Jun 2010 14:40:24,546, getInterestedSubscribers() - No interested subscribers. Returning null.
    SyslogCollector - [Thread: FilterThread-0] DEBUG, 07 Jun 2010 14:40:24,546, Entered zero size
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    Sven

    After I restarted the processes the syslog queue is empty and the config fetch works :-)
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    Jun 15 09:37:51 4.72.80.13 3131: Jun 15 09:36:59.881: %SYS-5-CONFIG_I: Configured from console by shru1307 on vty0 (4.26.16.20)
    Output from AnalyzerDebug.log:
    [ Tue Jun 15  09:37:52 CEST 2010 ],INFO ,[Thread-2],com.cisco.nm.rmeng.dcma.client.RmeSaDcmaActionHandler,act,74,Invoking Config collection for syslog message
    [ Tue Jun 15  09:37:52 CEST 2010 ],INFO ,[Thread-2],com.cisco.nm.rmeng.dcma.client.RmeSaDcmaActionHandler,act,81,Before triggering syslog config fetch
    [ Tue Jun 15  09:37:52 CEST 2010 ],INFO ,[Thread-2],com.cisco.nm.rmeng.dcma.client.RmeSaDcmaActionHandler,act,83,Syslog Timestamp Tue Jun 15 09:37:51 CEST 2010
    [ Tue Jun 15  09:37:52 CEST 2010 ],INFO ,[Thread-2],com.cisco.nm.rmeng.dcma.client.RmeSaDcmaActionHandler,act,85,DCMA Endtime String 2010-06-10 00:51:02.94
    [ Tue Jun 15  09:37:52 CEST 2010 ],INFO ,[Thread-2],com.cisco.nm.rmeng.dcma.client.RmeSaDcmaActionHandler,act,90,DCMA Endtime String after formatting Thu Jun 10 00:51:02 CEST 2010
    [ Tue Jun 15  09:37:52 CEST 2010 ],INFO ,[Thread-2],com.cisco.nm.rmeng.dcma.client.RmeSaDcmaActionHandler,act,98,Buffer Time after adding 5 minutes Thu Jun 10 00:56:02 CEST 2010
    [ Tue Jun 15  09:37:52 CEST 2010 ],INFO ,[Thread-2],com.cisco.nm.rmeng.dcma.client.RmeSaDcmaActionHandler,act,101,Triggering fetch on syslog since Timestamp > bufferTime
    My last question is now, what can I do that the syslog queue will not getting full one more time?
    Is logrot a solution? My syslog.log will be rotated at 128 MB.
    Thanks a lot!
    Sven

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  • [nQSError: 17012] Bulk fetch failed. (HY000)

    Hi All,
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    State: HY000. Code: 10058. [NQODBC] [SQL_STATE: HY000] [nQSError: 10058] A general error has occurred. [nQSError: 43113] Message returned from OBIS. [nQSError: 43119] Query Failed: [nQSError: 17001] Oracle Error code: 3135, message: ORA-03135: connection lost contact Process ID: 25523 Session ID: 774 Serial number: 19622 at OCI call OCIStmtFetch. [nQSError: 17012] Bulk fetch failed. (HY000)
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