Configurable products in CRM - Error ASSERTION_FAILED

Hello Experts,
I'm trying to use configurable products in CRM. To do this we have decided to replicate the configurable products from ERP to CRM.
We were able to replicate the products into CRM, but when we try to use these in sales quotations we get the following error:
Category               ABAP Programming Error
Runtime Errors         ASSERTION_FAILED
ABAP Program           SAPLCRM_ORDER_API
Application Component CRM-BTX-BF
Date and Time          28.09.2011 11:17:11
The first time we tried to create a quotation, configuration of item category determination was missing, so we added the following configuration:
Tran.Type/ Description TransTyp/ Item cat.Group/ MainItemCty/Decription item cat./ Item Cat./ Description Item cty
ZAG          Quotation          0002 Config.at Mat.Level                                                            AGC        Quotation Config.
ZAG          Quotation          0002 Config.at Mat.Level         AGC       Quotation Config.         AGE        Quotation Config.
ZAG          Quotation      0002 Config.at Mat.Level         AGM       Normal Item Quot.        AGC            Quotation Config.
Since we added the configuration of item category determination for Configurable material, we get the error described above.
Could you give us any advice to resolve this problem?
Thanks in advanced.
Susana Morgado

Update: I just found out, to set the proper IPC settings we have to use http://<host>:50000/ipc/admin/xcm/init.do. This one has a JCO-component inside. But unfortunitely it shows a runtime error when it is started. I did change the SSL/security settings to use http. Any idea what this could be, or where to find a detailed error-log?

Similar Messages

Configurable product in CRM 7.0

Hi all,
has anybody experience with configurable products and product model in CRM 7.0? or is there a detailed manual somewhere?
the way to manage them seems quite different from the previous release in which the PME component was external.
Thanks
Oreste

Hi,
ECC -> CRM Download of Configurable Products
First of all create the KB and Runtime version for ur configurable products(Variant configuration products ) in ECC. Then activate the IPC, download the KR and Runtime Version (SCE).
Create your own Application Customer confiruation in XCM component and the link look http://<host>:<port>/<web app name>/admin/xcm/init.do.
Then go to the table COMM_IPC_PROP and maintaint the table entry with the Application Customer Configuration in XCM for Product and also for sales order if you are using the Sales order for the configurable products...
and also u need to maintain the IPC server setting in the table COMM_IPC_URL
Using the below report RSVMCRT_HEALTH_CHECK you can check whether the IPC and java stack is active. One more thing to keep in mind is if you ever do changes to XCM component then you need to restart the Java Server everytime.
CRM (Standalone)
From CRM 2007 onward the PME has been replaced with WEBUI. in the WEBUI you create the Configurable products and then create the product model.
Create your own Application Customer confiruation in XCM component and the link look http://<host>:<port>/<web app name>/admin/xcm/init.do.
Then go to the table COMM_IPC_PROP and maintaint the table entry with the Application Customer Configuration in XCM for Product and also for sales order if you are using the Sales order for the configurable products...
and also u need to maintain the IPC server setting in the table COMM_IPC_URL
Using the below report RSVMCRT_HEALTH_CHECK you can check whether the IPC and java stack is active. One more thing to keep in mind is if you ever do changes to XCM component then you need to restart the Java Server everytime.
Pls let me know if you need any thing else
Regards
Vinod

Config missing, ERROR in CRM for a configurable product.....

Hi friends,
I have a configurable product in CRM, when i try to create a quotation in CRM with that, im getting error as "Configuration missing".
I am not sure why this is coming. I checked the same product in ECC, and when i try to create a quote in Ecc with the same product, im getting no errors.
And more over, in the items, im getting items, like 100, 101, 102, 103.
I want to solve this error in CRM, and create a qoute successfully.
Could anyone give me some guidelines or steps to solve this issue.
I am just an ABAPER, and i dont have any fucntional person at place.
I really appreciate your help on this regard.
Thanks in Advance,
Niraja.

siddharth,
thanks for ur help.
Now in the Qutation item configuration tab, i can see the configuration UI with all the drop downs in that. But it has got a message on top " The configuration contains conflict".
when i click details, the following msg is there.
Handle Conflict
Conflicting Options To top
CONFIGURATION NOT ALLOWED
Due to configuration conditions an option is excluded Hide Explanation
FOR THIS DEALER CODE (automatically assigned)
Solve conflict To top
Retract one of the conflicting options:
Retract selected option "
I couldnt understand what is missing.
what i did is, in the ipc xcm settings, i created a scenario, and a jco. its working fine. I updated PROP and URL tables with those scenarios and url.
is there any else i have to do?
Also i have created user exits for almost all formulas. Few are giving errors in the conditions tab? is this because of this?
Could anyone help me on how to proceed.I am checking all the settings once again.
I really appreciate your all help.
Thanks in advance.
Niraja.
Edited by: Niraja on Aug 4, 2008 7:33 AM

Configurable Product in SAP CRM 5.0

Hi All,
I'm using CRM 5.0.
In CRM 5.0, i should download material, sce, and condition type from R/3 or ECC.
Is it possible for create material, sce, and condition type in CRM? Is it possible for create configurable product in CRM? Not download from R/3 or ECC.
If possible, In which t-code should i access in CRM?
Thanks.

Hi Fariz,
In sapgui, you can use transaction commpr01 to create products. Once you click on create button, you will be asked to enter product category. Next to that will be a check box named 'Configurable', which you can check to make the product configurable.
For more info on Product creation, you may also refer to the foll link:
http://wiki.sdn.sap.com/wiki/display/B1/ProductConfigurationinSAPCRM
Hope this helps.
Regards
Nisha

CRM RMA orders for configurable products

Hi Experts,
We have configurable products created in ERP. We need the capability to place the configurable products in CRM RMA order. Any guidence on the steps that are needed to bring the configurable products to CRM is greatly appreciated.
Also Is it possible to place a return order for Configurable product as a whole and individually on a single variant of the product? Serial numbers are associated at both the levels.
Thank you
Ram

Tony,
It looks more like an issue with the loading of the JCO properties before the logon. Can you go to XCM and try reentering the password and save the config. Once done do a test connection and restart the application.
Then set a breakpoint in the BackendBusinessObjectBaseSAP class in the method getDefaultJCoConnection().
Here when the current connection is invalid it tries to read the config properties from XCM. Just check if it is reading the correct values from the config ISA_COMPLETE which is read on the backend object.
In case of mismatch, you need to fix that or you could try to build a new JCO connection with your own parameters.
Pradeep
Edited by: Pradeep Kumar on Mar 11, 2010 6:20 AM

Variant Configuration / IPC in CRM 7.0

Hi experts,
We are getting runtime errors when we access the Configuration tab in CRM transaction CRMD_ORDER for a configurable product. These errors do not occur when we simulate the model in COMMPR01 for the same product. Any ideas? Here are a couple of things to note:
- The runtime errors occur in the Configuration page itself and does not provide any more information; i.e. we only receive a page with the lines saying "Runtime Errors", "Contact the Administrator", and "Log In". The Log In link does not work and there is nothing in ST22.
- Simulating the model in the product master consistently works.
- When using CRMD_ORDER, the configuration has worked on rare occasions but will timeout rather quickly; i.e. after a characteristic is changed it might give the message to log in again.
- Custom versions of both CRMORDERMAINTAIN and CRMPRODUCTSIMULATION are maintained in COMM_IPC_PROP, and the URL is correct in COMM_IPC_URL.
- The product was replicated from ECC as a knowledge base via object SCE.
Thanks in advance!
John

HI ,
Are you using a secured port?
Try making the SSL enabled setting in the XCM as "FALSE", you can find this under the General Application Setting of the XCM,
let me know if it works.
Restart the java and application once the change is done.
Thanks
Dushyanth
Edited by: vishwas sahu on Sep 23, 2009 8:49 AM

Hi experts how to see Main items and subitems of a configural product

Hi CRM experts
Can please tell me how to check the Main item and subitems of the business transcaion of configurable product in CRM.
what is the key field to check subitems for particular main item.
eg:
1. main iteam
1.1 subitem.
1.1.1 subitem1.

Your question is not very clear.Can you please write in detail giving an example.
From what I gather, you probably have 2 blocks.
One will be a query block where you have a list item(countries) , when you select a country, you want data to be retrieved in Block 2(Detail block).
Based on this assumption, you will have to code on when-list-changed trigger.
go_block('detail_block');
set_block_prooperty(...to set the where clause for country)
execute_query;
This is based on my assumptions of 2 blocks.
DK

Configure products in Lead document SAP CRM7.0 EhP1

Hello,
We are implementing configurable products in CRM, in order to use them
in Sales Documents, and everything works fine.
Now we need to use these configurable products in Lead documents, but
nothing appears in order to configure products. Is something missing to
make this available?
Best Regards,
Susana Morgado

Hi Susana
I did some more study on lead transaction and following is my conclusion.
Technical: The configuration explosion is performed using IPC in transaction processing. The leading business transaction category for Lead Transaction is BUS2000108 and BUS200129 for Lead Item. These categories ristricts the transaction structure from triggring event for calling IPC as an lead can be created without products, with zero quantity products and also with just product categories. Since IPC is not called the product configuration cannot be exploded in Lead transaction unless an enhancement is performed at the object level itself. Which would be very complex. The same is applicable for activity transaction.
Business Logic: From a business process persective the main objective of Lead transaction is to capture the customer's interest and put a qualification around the same. If the customer interest is identified as high and the qualification helps the organization in making the decision of taking the lead forward into sales cycle and start investing organization's resources on the prospect, then the lead is converted into Opportunity. At the lead level it is still not clear which products or services will suite the customer requirements best. It is at the opportunity level where the detailed discussion are performed and captured to identify the precise needs of the customer and preparing the solution to fulfill customer needs. Hence opportunity is the transaction where the product configuration is performed and solution is created for the customer.
Hope this helps.
Thanks
Avi

How to avoid configuration product downloading from R/3 into CRM

Hello,
We have CRM 4.0 connected with R/3 backEnd and configurable products are downloading from R/3 into CRM with the whole characteristics.
We don´t use this characteristics in CRM to configure this product and the pricing. Is there any way to avoid this information into CRM??
1.- Though the Middleware???
2.- Though the Uninstalling IPC(internet pricing configurator)???
3.- though the item category of the Business Transaction.???
It´d be grateful to get a way because actually, when we enter the product, this one has to be configurated because of the errors.
Thanks a lot,
Luis Angel Fernández

Hello Luis,
First of all I am unable to understand how are you getting the characteristic through material download.
All configuration comes through Knowledge Base and its runtime version.
If you want to block configurable materials from flowing to CRM then set the filter on Item Category Group.
I think you must have different item Category group for configurable material.
Thanks & Regards
Subhabrata

Runtime error with Configurable products in B2c Webshop

Hi Experts,
We are on CRM 6.0. On selection of proceed to check out with configurable products we are getting the following runtime error
URL: http://Host:port/b2c/appbase/layout/genericLayout.jsp
JCO Exception: COMMAND_EXCEPTION Function: CFG_API_GET_CONFIG_INFO Import Parameters: |--|-| | PARAMETERS 'INPUT' ||-| |CONFIG_ID|G| ||-| | |0| ||-| |I20F13BDE|T| |--|-| I20F13BDE2AF6F105AB85001517539621/20F13BDE2AF6F106AB85001517539621
We have created configurable product in R/3. Pulled that data to CRM and these products have been added to the catalog.
Are we missing any additional configuration required for configurable products??
Thanks in advance,
Srinivas.

Hi Ram,
We just downloaded configurable products from ECC. Added these products to the catalog, replicated to TREX and checked in the web shop.
What is the procedure for configurable products use in web channel?
Please provide material or useful links if any?
Thanks in advance,
Srinivas

Error appearing while transferring products from CRM to R/3.

Hi All,
I am facing a problem in CRM system while transferring products from CRM to R/3. System is throwing a message "Exception condition NO_STRUCT_DEFINITION raised" and product transfer is not happening.
Please suggest some solution.
Thanks & regards,
Rupam.

Hi Arup,
Thanks for your assistance once again.
I have checked the 'CRMRFCPAR' table entries in R/3 system. One entry with 'Send XML=M' is present in that table.
No error Bdoc exists in system, the existing Bdocs are showing as successfully processed in the transaction 'SMW01', The queue name corresponding to the Bdoc is 'CRM_PRODUCT_IP'.
I have also checked the transaction 'GENSTATUS' .There is no object with status red, instead of that two objects are existing with green status.
Can you please tell me how to verify, whether parent object ('DNL_CUST_PROD0') has been successfully loaded or not?????
Eagerly waiting for your valuable suggetions.
Thanks & regards,
Rupam.
Edited by: rupamsap on Mar 19, 2010 9:46 AM

External product configurator within a CRM-ERP LORD2 scenario?

Is it possible to use an external product configurator within a CRM-ERP LORD2 scenario?
My customer has a running webshop with an own configuration UI (java based) which is connected through badis with the ECC.
And now we implemented in SAP CRM the ERP Quotation.
Instead of rebuilding the varionatfunctions ord attributes seting the customer thinks about to intgrate the existing "konfigurator" of his web shop.
Is there anyone who knows the interface
Basic Functions -> Product Configuration -> Settings for External Configurators.
more detailed.
Where can I find an Interface declaration?
Is the planned approached in general a valid way (from your point of view).
thanks,
Dirk

Hi Stuart,
You have to notice that in order to user R/3 BOM in CRM,
you have to download object BOM (tcode R3AC1).
But downloading object BOM into CRM only possible if
your R/3 is Retail scenario (unfortunetly mine is not).
Next thing I am going to test is, create Knowledge Base
in R/3 (choosing the type = BOM). after that in CRM
download using standard configurable object SCE.
If this successfull, we can see the configurable in
the Material Master CRM.
I am going to try this in couple days, please try it
first and let me know the result.
Hope this give you some information.
Cheers,
Gun.

Configurable products from ECC to CRM 2007

Hi ,
I understood from other posts that PME is now replaced by Product assignment block in the new Web GUI.
My question, is this applies to configurable products downloaded from ECC?, Any special settings needed?
I have a B2B scenario in Interaction center where in a sales order, diffrent variants of a product should be able to selected!
How does the pricing handled in this case? Can we still use ECC to maintain the pricing conditions?
Any info much appreciated.
Thanks in advance.

Hi Praveen,
If you model your confid products in ECC, create variants in ECC, and download it to CRM, you really don't need PME.
For Product Variants you can specify the Basic Data 2 tab to specify the Config Material name and configure the variant. Download these to CRM along with your KB.
In CRM Sales Order, when you go to the configuration screen and configure the product, you have a tab on right hand side called as Product Variants. You can choose the appropiate variant from that column and replace the original config product with this one.
Regarding Pricing, you can have the Pricing Conditions maintaines in ECC and downloaded to CRM. In case you are using variant pricing you can even download variant conditions to CRM.
Regards,
Kunal

OfficeJet 8500 Software "Configuring Products" results in Fatal Error during Installation

I downloaded the latest drivers for the OfficeJet 8500 All in one printer. Originally, I lost the HP Solution Center Icon and was attempting to restore it.
The printer is detected normally and software runs normally until the last step which is "Configuring products". It runs for about 5-7 minutes and then Boink... A Fatal error during installaion message appears. What do you recommend?

Hey @haskew1 ,
Thank you for taking the time out of your day to ask that question on the HP Forums today!
I understand that you have lost the HP Solution Center and you are now unable to do any printer functions over your computer. You are also getting a fatal error when you try to reinstall the printer.
I recommend you run the HP Print and Scan Doctor for the printer and it should direct you what software you need and how to access it.
Click here to download and run the Print and Scan Doctor >>> www.hp.com/go/tools
Hope this helps, let me know either way.
I worked for HP.

How to Configure PME in CRM 7

Team,
Greetings for the day..
could any one please provide some lights on "how to configuring PME in CRM 7".
currently we have installed CRM7 IDES (ABAP / JAVA stacks in 2 different instances under single Host).and need to configure PME.
CRM functional team trying to configure PRODUCT and its giving "PME installation with Errors".
Please help in this regard.
Regards,
Nagarjuna Gorantla

Hi Naga,
Please check the following links...
http://help.sap.com/saphelp_crm60/helpdata/en/46/4a4296a9dc6a82e10000000a155369/content.htm
http://help.sap.com/saphelp_crm60/helpdata/en/46/540b2405a05e40e10000000a11466f/content.htm
As mentioned in the link PME was replaced with ebClient user interface...

Configurable products in CRM - Error ASSERTION_FAILED

Similar Messages

Maybe you are looking for