Confusion as to user / logon info for ePrint account

Printer is correctly set up for ePrint with email address [edited]@hpeprint.com - at least I get an acknowledgment mail from hp when attempting to send a mail to that email for print. But the mail sent to [edited email by [email protected] doesn't actually get printed ...
I cannot log on to my account to check who is allowed to send mail to it for print. When I try to log on as user "[edited}@hpeprint.com", I have unfortunately forgotten the password.
However, it refuses to send a new one to my email address (same as my userID on this Forum) -- the system answers that this mail is not the email for me. Which I strongly believe it is ;o)
Pls assist.
Rgds,
G. Hauge

Hi @Ghau
When you created your HP Connected/HP ePrintCenter account, you would have used a personal email address to create your account. If you don’t know the password to log in but still know the email you used to create the account, please call HP’s Cloud Services at 1-855-785-2777 if you live in the USA/Canada region. If you live outside the USA/Canada region please click here to find the Technical Support number for your country/region.
Please let me know the outcome.
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

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