Congested 4G During Most of Day

A few weeks back I called Verizon after having a couple months of very slow 4G speeds. I started "troubleshooting" myself by running the Speedtest.net app. Anyway, I was sent a new SIM card (that did nothing to help) but thought I'd humor Verizon by letting them send me a new one. EVERY day I can use my phone between the hours of about 11pm and 7am and I will receive download speeds of 5-15 Mbps. Between about 7am and 11pm the speeds are horrifically slow. About 0.7 Mbps or worse. It's obvious network congestion on the towers I'm connected to near my home. I haven't called Verizon back, but after reading about the same issue from many other people on here I wonder if it's even worth my time to call them and play the game of denial on their part. It's funny, too, because I can drive 10 miles, connect to different towers, and have decent 4G speed. Then in 10 minutes drive back home and the speed is horrendous. Verizon, what do you recommend I do? I already had trouble tickets opened but was basically told there were no known issues in my area. My college educated brain tells me I have a correlation between time of day, download/upload speed, and obvious usage or lack of usage based on the times I'm receiving acceptable or unacceptable speeds.

While I'm glad you're getting our 4g LTE speeds for some of the day, we definitely want to find out what's causing those great speeds to disappear the rest of the time. i'll need to look closer at your tickets and your account to find out what's going on. I have sent you a follow request here in the forum. Please access https://community.verizonwireless.com/actions to accept my request and follow me back so you can send me a private message with your name and mobile number to get started.
Thank you
JenniferH_VZW
Please follow us on Twitter @vzwsupport

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What are the limitations of the software during the 30 day trial?

what are the limitations of the software during the 30 day trial?

Trials are fully functional.
The only limitation is that they will stop working 30 days after first launch.
You remove the time limit by entering a valid serial number which you get when you purchase the software. Or by subscribing to a Cloud membership plan.

I accidentally deleted a texting conversation on my phone. I backed up my phone 4 days ago. If I restore my phone, will I lose the texts I received during those 4 days?

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Slow connection during the 10-day stabilisation pe...

Hi all
My phone line has been noisy and BT has fixed the problem by installing a new line from my property to the road. This was 4 days ago and the phone is nice and quiet now; broadband, however is on it's knees at no better than 0.46Mbps. (Three different test sites agree).
I have raised this 3 times with the call centre and on each occasion have been told that this is quite normal during the 10-day stabilisation period.
Why I am on a stabilisation I don't know, but I do remember that when I was first installed on BB, all those years ago, the speed I had at installation was very close to the speed I had after 10 days. It was definitely not slow for 10 days and then popped up to 7Mbps!
Secondly, when BT Vision was installed, an engineer made some qos adjustments to my profile to ensure that Vision performed well. Obviously today none of the streamed Vision services work.
I guess these are my questions:
Should I not worry about the woefully slow speed and just wait another 6 days, when all may be well?
Is it likely that I have been connected to new infrastructure that I should be raising a query with someone to do some qos magic re. the Vision service?
I hope someone can put my mind at rest, cos it just doesn’t seem right to me, and if I get to the end of the 10 days only to be told there is a problem (and possibly put on another 10-day stabilisation period), I won’t be best pleased.
Thanks in advance for any advice.
Solved!
Go to Solution.

AS work on the line has been involved then yes it will be in a retraining period just a matter of sitting tight and letting the exchange equipment do its work
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

IPhone 5s,was bought today in Madison,WI. power button totters. During how many days I can change my phone?

iPhone 5s,was bought today in Madison,WI. power button totters. During how many days I can change my phone?

Generally two weeks for return but if this is a warranty issue you are covered for one year.
I'm not sure what you mean by "totters" but if you are not happy return it for a replacement.

I dropped my iPhone 4 & cracked its screen. Apple wants me to pay for replacement unit (I agree), turn in my old phone (??) & wait for 6 days (no problem). What do I do to access emails, Internet & make/receive calls during these 6 days?

I dropped my iPhone 4 & cracked its screen. I went to the service center to get it repaired. SInce it is not under warranty, i was willing to pay for repair charges.
They told me that the screen can not be repaired or changed, but they can replace my damaged set with an equivalent set, on payment of RM 760, roughly, 25-30% cost of a new one. I agreed.
They told me to:
1/ pay upfront
2/ leave my old set with them
3/ and the replacement unit will be delivered in 4-6 days.
I agreed on 1& 3 but not to leave my damaged set with them because it is still working and I don't have another spare phone with me, to serve me the 4-6 day waiting period.
THe service center guy told me that if I want a replacement, I have to agree to all 3 conditions and that I should buy another phone for 6 days. I told him that I constantly need email & Internet access, as part of my work responsibilities, so I can not do with a simple phone. It obviously, doesn't make sense to buy an expensive smart phone, go thru the trouble of transferring my data & mails & contacts - just for a week.
Unfortunately, all these logics fell on deaf ears & the service centre guy kept insisting on ALL of the above conditions.
I came back so flustered & upset.
I thought customer service was about solving problems & not creating hurdles for customers.
what should I do?
ANy advice?

What would you do for transportation if you drove your car into a tree and had to wait while it was fixed? You'd need to rent, borrow or buy another car, no? The same applies to your phone. This is not Apple's problem; if the service center does not have replacements in stock for immediate swap-out, then it's up to you to provide a backup device or do without.
If you're in a country where Apple provides direct service for iPhones, you may be able to call Apple support and arrange for advance replacement, where they send you the replacement phone and then you send back the old one. Apple offers such service in several countries, though you have to pay an extra fee for the service. If not, then you'll just have to wait for the service center to get in the replacement, and will have to arrange an alternative to use during that time.
Regars.

Audio has ceased when at Amazon and with e-mails with audio attachments. This only during last few days previously O.K. Windows Media Player still working so no problem with speakers only happens with online audio. John

Operating system Windows 7. A few days ago no problems with audio, clear sound when listening to e-mail audio attachments and Amazon music samplers. During last 2/3 days both attachments and samplers fail to work, but when playing music from library held in Windows Media Player no problems. This would appear to show no problem with speakers etc and I have not knowingly amended any audio controls.

Thank you so much for replying.
Yes I have removed and reinstalled WMP.
I had good results with the PD6 application installed on the default path onto the C: drive with the one exception that if the application was launched by accident and the user data path was not available, the PD6 application would blow away my custom user path registry settings. Now that I know what they are I have made a .reg file to repair my registry to my desired user data paths.
Installing the application on the removable drive appeared to help prevent me from launching the application by accident and overwriting my registry with default user paths.
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If the application directory is not available, windows media player still tries to launch the .msi for installing PD6.
If I install the application to the C: drive but the user data to the removable drive, launching the PD6 application without the user data drive will still corrupt my registry settings for a user data path.
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I am given a choice during installation to move the user data to another non default location. Why else would this be provided if not to accommodate my kind of request to store the user data into an alternate location other than “My Document”. Certainly Palm is not trying to force the users on how to protect and store their personal data?
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Issues during the 'dying days' of the Yahoo contra...

[A] Is anyone else having any of the following problems during this period of the BT/Yahoo divorce?
1. (Occasional) - when signing out of email, I am taken to a Yahoo screen (not BTYahoo) that wants me to update my Yahoo profile.
2. (all the time at the moment) - I'm unable to amend details in Contacts. I'm also unable to save new contacts - the 'saving' icon appears but is still 'saving' after ten minutes.
3. (all the time at the moment) - when compliling a long email, the cursor suddenly jumps down to a new position half a screen or more below.
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Everything that BT have told us so far is here: http://bt.custhelp.com/app/answers/detail/a_id/44789/?s_cid=con_FURL_email_newemail

Ipad Mini cracked in the car during a cold day in Canada

Hello everyone, thank you for taking the time to look at this question. My Ipad Mini is about six months old and it recently has cracked. There are two hairline cracks on the top right and bottom left of the screen. No one has dropped it, and it has never been roughly used. The screen is fully functional, but those cracks are about two inches long. The only thing I can come up with is that it probably cracked in the car or while carrying it in my bag due to the extreme cold that my area has been experiences. It has six months left on the warranty, but I don't have Applecare. Will apple replace my product? I've never had anything crack because of the cold, so it might be a weird case to explain. I want to walk into an apple store, but I thought I'd ask the community if anyone has had any of the same problems as me. Thanks again

You are going to have to take it into Apple so they can examine it. Only they can tell whether or not it will be replaced.
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Disable WiFi & Bluetooth during certain times of day

I recently upgraded from a Droid RAZR 2012 to a Samsung S5. One feature I had with the RAZR that I haven't figured out how to duplicate with my S5 was something called "Smart Actions". With this feature, I was able to set times of the day where my WiFi and Bluetooth would turn off since I don't need them during most days. Is there some way to do the same with my S5?

Search for TecTiles 2. You can program the tiles, and put one on the dash of your car, like a sticker, to toggle those radios off when you tap them via the nfc in your phone. The app is in Galaxy Essentials, or the Play Store, but you'll have to order the NFC tiles from amazon or something.
http://www.amazon.com/TecTiles-5-Pack-Programmable-Communication-Samsung/dp/B00DKXXLNC/ref=sr_1_1?ie=UTF8&qid=1429724141&sr=8-1&keywords=tectiles+2

Apple tv: Does anybody know why during the last few days itunes store did not actualize the podcasts?

Does anybody know why during the last days on apple tv the podcasts (itunes) are not actualized?

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Despite numerous reboots Firefox would not open for 3 days because apparently it was occupied, how can I see what it is occupied with and how to close it ?

I opened my online banking site but could not sign in or sign out hence I closed the website and closed Firefox. For 3 days I could not open Firefox nor Explorer. During the 3 days I rebooted several times. On the forth day when I opened Firefox a screen opened saying Firefox was embarrassed etc. etc.. and that I could restore my online banking site which I did. I was able to sign in and sign out of the account and close the website. My question is when Firefox locks up like this, how can I see if a site is open in Firefox if I can't open Firefox?
I am using Windows 7

The 'Embarrassed' screen comes up when Firefox has not closed down correctly and is trying to restore the situation. This will not always succeed, and you may have to do a normal restart.
* [[Firefox hangs or is not responding - How to fix]]
* [[Restore previous session - Configure when Firefox shows your most recent tabs and windows]] (This has info on the embarrassing screen)
You should always try to close Firefox by using
* '''Firefox Button -> Exit''' (Windows 7)
* File -> Quit (on XP and other systems)
Where possible try to avoid closing by: killing the process, closing the window, or turning off the computer whilst Firefox is running.
If you are unable to sign in to a website sometimes it may be a Firefox problem, other times it may be an internet problem, or the site itself.
* see also [[Websites don't load - troubleshoot and fix error messages]]
* and [[Fix problems connecting to websites after updating Firefox]]
I do not know why you could not open firefox for 3 days, presumably a problem with your computer. Note even if there is no internet Firefox itself should still open when required.
If Windows Explorer is not running/working there was probably not much you could easily do with the computer. Or was your problem with Internet Explorer (The default Windows Browser) again possibly a symptom of a bigger problem.

Three day old Macbook pro, 15" 2.8 model...I am loving the switch from PC!

Hello everyone. I just wanted to post some of my likes and dislikes of the Macbook Pro 15" 2.8 GHZ model for those searching this forum for reviews.
The computer I have is completely up-to-date, with the latest 10.6.1 OS, with Logic Express to boot. So far I have found the computer very responsive for my uses and fast. When I first received the computer, I thought it had Snow Leopard already installed. It wasn't until last night (I purchased the computer on Saturday) that I realized that I still had 10.5.7 Leopard installed. After installing Snow Leopard I am pleased to say I noticed a considerable improvement with Logic Express. Before, the computer randomly had warning pop-ups while using the software. I was a bit annoyed and did contact Apple about potential bugs with Logic. Of course, after installing Snow Leopard everything is running great.
As for the 5400 RPM drive, for my uses, it is very fast and very responsive. I don't think I will be upgrading in the future because any audio recording I do is on an external 7200 RPM hard drive. If the prices for SSD come down considerably, I may choose to upgrade my hard drive then, but for the time being I am very, very happy.
I will say that I am not as impressed with i-photo as I thought I would be. I really enjoy the easy slideshow modes that it features, but I don't find the "face-recognition" that responsive. Maybe I am doing something wrong though. As I said earlier, I am new to Mac, and have only had the computer for three days now.
I got the Anti-glare screen model as well, and let me tell you, that is the best part of the viewing experience. I don't understand how some of you out there love the glare screens. Too much reflection for my tastes and less motion-sickness. The anti-glare screen is very professional looking in my opinion as well, and does not reflect the light from the keyboard at all. Also, if you are looking to extend your battery life to the largest potential possible, the anti-glare screen is still usable with the screen dimmed. I noticed with the glare screens, the glare became very apparent when dimmed, which left me with no choice but to keep it at near-full brightness.
Fit and finish of the machine is amazing. Much better than my previous HP Pavilion DV6000!
I also bought a clear Speck hard-shell cover for the Macbook Pro too. I want to baby this computer and keep it in good shape. If I had to rate the Speck shell, I'd give it a 9-out-of-10. It works great, but allows some dust to come through, hence the 9 rating.
This laptop is also GREAT to use outdoors, in sunny conditions! I am guessing that is due to the anti-glare screen, and the highly bright, LED LCD display. I love it, and while that is cool, why use your laptop outdoors?
Anyways, so far, I am very happy with my Mac purchase. I felt obligated to write this because when I used to search these forums for advise, most of what I came across were horror stories and complaints, which really skewed and worried me. I want potential buyers to see some positives too.
PS: I have been trying to push my computer to get the dreaded beach-balling phenomenon that some users describe. I have had the beach-ball pop up, spinning in it's hyper color glory, but it lasts for the most a few seconds, and pops up when I load up a bunch of apps at once (like 6).
Have fun and be safe!
-Bud

Thanks !
Great comments Bud! Glad you got a kick out of my handle. ;o) I thought is was a fitting title considering how many Macintoshes I have around here! ;o)
I am sure that you will probably encounter some "issues" with using you new MBP, but I am pretty sure it will be related to "unlearning" the Windows way of doing things! lol!
I always tell people that the best part about a Mac is OSX! 10.6 is proving to be an EXCELLENT step forward in this great OS' long history! Being kind of a techy, I know how much "under the hood" improvements this new version has going on. Many of these improvements will benefit you as a musician as you start using your machine for music related purposes. Just wait until we start seeing more support for 64 bit! :o)
As for the screen debate... Yeah, I can't understand the appeal of the "GLOSSY" screen either. I guess when you don't consider these things as a TOOL, you are more concerned with the BLING factor than you are with accuracy and useability of the device itself.
I have read a lot of very flippant remarks on here and elsewhere aimed at those complaining about the previous lack of the Matte screen option. Some saying that the percentage of users who would want that version was in the single digits. Guess they didn't see all those POLLS on photography web sites, where the percentage of those preferring a MATTE screen was in the 90+ percent range. ;o)
I would remind those "consumers", that it was "Media Professionals" that kept Apple in business during the "dark" days when everyone was predicting the demise of the Mac and Apple as a company. It was nice to see Apple finally give a nod to these "Professionals" by finally offering the Matte screen option we NEED again on their "PRO" line of laptops.
Just checked my order and see that it is PREPARED FOR SHIPMENT! :o)
My only worry is the possibility of a STUCK PIXEL. I have never had a problem with this before, but it is always something I worry about every time I buy a new machine with an LCD screen. I am hoping that the MATTE screens get a better QC going over than the Glossy models do.
Thanks again for posting your thoughts! It is always rewarding to read the impressions of a recent convert!
Cheers. :o)

IPhone -- Trip to Europe – 17 Days, 6 countries and 11 cities usage report

Before I left U.S., I was debating about bring my iPhone with me on this trip. What if I lose it? What if someone steals it since Europe country won’t have iPhone until November 9? Finally, I decided to bring my iPhone with me and begin with this incredible journey. I did a lot of homework before the trip. I heard people been charged unbelievable rate by using iPhone oversea. Thanks Apple released new firmware (Version 1.1.1) that allow user to disable Data Roaming function. It does give us more flexibility to use iPhone while oversea. I would like to break down my wonderful experience by each icon on iPhone and also report EDGE avaliabiliy on each city. You are going to be amazed that how this phone makes my trip more fun and pride.
The countries I visited are Netherlands, Belgium, Germany, Czech Republic, Austria, and France. The 11 cities are Amsterdam, Brussels, Köln, Düsseldorf, Hamburg, Berlin, Munich, Praha, Vienna, Salzburg and Paris. I added two services from AT&T before I leave. One is International Traveler Save plan. It cost $5.99 per month and no contract required. It gives discount rate when you dialing or receiving phone call while you are aboard. Another service is iPhone International Data plan. It costs $24.99 per month and no contract, too. It comes with first 20MB free and after 20MB will be charge discount rate. The total is about $30 and you can use your iPhone like you are in states.
iPhone works perfectly with those country’s local wireless carrier. It automatically switched the carrier when I am in different carrier zone. During this 17 days trip, I had no problem with dialing and receiving phone call. The dropped call rate is ZERO. If you are calling to U.S. make sure you turn the International Assist on. When you are using EDGE, most of cities offered EDGE service, make sure you restart you phone when you switch to different carrier.
SMS - SMS is the cheapest way to keep connects with your family and friends while you are oversea. It costs $0.50 to receive and send international message.
Calendar - I inputted my entire train schedule in calendar and setup an alarm for each schedule. It works well. I didn’t miss any train luckily.
Photos&Camera - If you don’t carry laptop with you on the trip then iPhone will be the best device for you to take picture and send it thru email. This is the best function that you can share your happy moment with someone instantly. You don’t have to wait until sync your camera with your computer. You take picture and send it right the way. While I was in Paris, I took picture with Eiffel Tower and sent it to all my friends.
YouTube - I don’t use this function that much while I am in U.S. This trip makes me realize that when you are visiting a non-English country and stay in the hotel only have 2 English channels (CNN and BBC). Youtube is the only entertainment. Most hotels provide free WiFi internet. You can access unlimited time and watch video on youtube. Special thanks for people who post my favorite U.S. TV show on time.
Stocks - I am sure each iPhone user who have stocks are already added their stocks code on this function. I don’t have to re-enter anything. Just click and iPhone updated lasted stock information for you. So much better than PDA.
Maps - Do I have to mention this great tool again? I used Google maps all the time, how can I not using it when I am oversea. Each city’s information booth is useless for me when I have iPhone. I can just point out the city where I am at and start search for point of interest.
** Do you know when you hold the iPhone keyboard longer, it appear with other character options. E.g. ö, ü.
Weather - Instead of input city’s zip code, iPhone weather allows you enter city’s name and add to system right the way. Every time when you click this icon, it will automatically update most current weather and 5 days forecast for you. It’s very helpful information while you are traveling many different countries.
Clock - Clock gives your all cities’ current time around the world. The other great function is you can set an alarm by each city. For example, I had 3 time zones, Los Angeles, Taipei and Paris. I set an alarm on Los Angeles time 2:30pm. It will sounds even Paris local time is 8:30 in the morning.
Calculator - It’s a simple calculator. Good enough for you to convert exchange rate and doing simple calculation. I wish Apple can add a convector function which allow user to convert exchange rate and any other units.
Note - You don’t need a pen and a paper with you all the time anymore. You can input anything you need on Note. It’s quick and easy. I like the font the use in this function.
There are several icons which we use everyday already, so I don’t have to mention it again. This is a great phone ever. Every time when I pulled out my iPhone and use in each city’s train station, restaurant, etc. People who see my iPhone, they always ask me how is it. Sometime I don’t understand the language, but I can heard “iPhone” between the sentences.
Please feel free to drop a message if you have any other question regarding using iPhone oversea.
Sean
Los Angeles

Thanks for the reply. I got my bill couple days ago. I didn't know you guys will be interested on my bill
I RESET my usage before I got on airplane, I also wanted to prove if iPhone recorded all mins and kbs accurate. The result did show the iPhone did recorded very accurate.
Here is my bill detail:
$59.99 Monthly Charge.
$17.94 iPhone International Data Plan (AT&T per rate within your billing circle)
$ 2.97 International Traveler Saving Plan
$15.50 For 31 SMS (send and receive)
$59.40 dialing and receiving phone call (most of Europe discount rate is $0.99 per mins. iPhone usage showed 60 mins which is correct mins)
I am happy with what they charged me because at least I know the price is correct.
Since I used hotel free wireless, I didn't over use EDGE, so I didn't got any charge by data usage.
*TIPS - Bookmark the direction you search on Google Map. When you bookmark the maps even you don't have any internet service, you can still see the maps.
** DO NOT cancel your International Traveler Saving Plan and iPhone International Data Plan until they billed you. If you cancel before that billed you, you will be charge the normal rate.
I heard that you need to be at least 3 - 6 monthes AT&T customer to subscribe international plan, since I am AT&T customer more t han 2 years. It only tooks me 5 mins to subscribe both plans. (AT&T had to read you a long terms and conditions which you can't stop them). It tooks me 2 mins to cancel both plans.
Call AT&T before 2-3 days you leave U.S. Since they are going to per rate the plan. Also, they don't accept pre-subscribe. The day you call is the day they start charge you. You need to tell AT&T representative that you are going to subscribe International Plan because they have to transfer you to the international department. Regular customer service can't do it for you.
Any more questions?
Message was edited by: Fresh Blue

Sound stops during games

Randomly my sounds stops during most of my games. Clash of clans my sound will fade in and out like its trying to work properly, but other apps are just muted completely. If im listening to music while playing a game, it seems to happen more often. ALL sound is stopped, i have to exit my app to turn the music back on. This happened after i synced some music. It was TERRIBLE, but i managed to sync it 3 or 4 more times to try and correct the problem, it helped but didnt fix it. One day my sound wouldnt even adjust. Something is seriously wrong with this OS. This has been a problem since iOS7. And i was syncing my wifes new Justin Timberlake, apparently the iPod hates him as much as i do.

NoSound problem with headphones? With speaker?
If only with headphones have you tried another pair of headphones?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Congested 4G During Most of Day

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