Connect to PC issues

I've been at it for hours. My computer beeps when I connect my phone. I can prompt my PC to install the PC companion software when I connect, but I cant get PC companion to connect to my phone, it just wont detect it. I've tried everything, been at it for hours and ready to throw the thing in the bin. Why did I switch? Someone please tell me I made the right decision.

What operating system are you using in your computer and which is mode is selected under Settings -> Xperia Connectivity-> USB Connectivity -> USB connection mode? Note that you need a microSD in the phone to use MSC. To connect to the phones internal storage you need to use MTP.
- Official Sony Xperia Support Staff
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Similar Messages

Unity Connection Voice Mail Issue

Hi,
I have a weird Unity Connection Voice Mail issue and would appriciate any help i can get. Many thanks in advance.
I have Unity connection 7.0 and CUCM 7.0 integrated in a lab enviroment and here is what happens.
When I place a call internally say from 2001 to 2002, things work as expected, 2002 rings and it goes to voicemail where I can leave voicemail and listen to it from 2002.
However, if I place call from the PSTN to the same number 2002 (or any other number in other sites etc) the call again rings in 2002 and goes to voicemail, unity cnx plays the greetings for 2002 and says record your message as usual. Everything up to point is fine, then when the time on the PSTN phone is showing around 14 seconds into the call unity starts playing, "to send this message press one", if I press one nothing happens.
I have rebuilt unity and cucm, even just configured the bare minimum in the lab and still getting the same result. I tried calling from E1 connection and T1 connection but with the same results.
I have run out of ideas...
===============================
Here is a call trace from an internal call:
CallData, 1, CallerId=2003, CalledId=2002, RedirectingId=2002, Origin=16, Reason=4, CallGuid=8B7859FD6C16417A9A07F507418DD25B, CallerName=, LastRedirectingId=2002, LastRedirectingReason=4, PortDisplayName=PhoneSystem-1-001
Application, 1, 2003, AttemptForward
State, 1, 2003, State - AttemptForward.cde!Dummy
State, 1, 2003, Event is [NULL]
Application, 1, 2003, PHTransfer
State, 1, 2003, State - PHTransfer.cde!LoadInfo
State, 1, 2003, Event is [TrueEvent]
Application, 1, 2003, PHGreeting
State, 1, 2003, State - PHGreeting.cde!PlayGreeting
Display, 1, 2003, Call answered if needed
Display, 1, 2003, Playing greeting for Subscriber: hq2
Display, 1, 2003, No DTMF received
Display, 1, 2003, Playing greeting for Subscriber: hq2
State, 1, 2003, Event is [RecordMsgEvent]
State, 1, 2003, State - PHGreeting.cde!RecordMsg
State, 1, 2003, Event is [NULL]
State, 1, 2003, State - PHGreeting.cde!RunEditMsg
Application, 1, 2003, -->MessageEditing
State, 1, 2003, State - MessageEditing.cde!CheckMsgMenuOpt
State, 1, 2003, Event is [EditMessageMenuEvent]
State, 1, 2003, State - MessageEditing.cde!PlayEditMenu
State, 1, 2003, Event is [HangupEvent]
State, 1, 2003, State - MessageEditing.cde!CheckMsgLength
State, 1, 2003, Event is [ManyEvent]
State, 1, 2003, State - MessageEditing.cde!SendMsg
State, 1, 2003, Event is [TrueEvent]
State, 1, 2003, State - MessageEditing.cde!ConfirmSend
State, 1, 2003, Event is [HangupEvent]
Application, 1, 2003, <--MessageEditing
State, 1, 2003, Event is [HangupEvent]
Display, 1, 2003, Idle
Display, 1, , Dialing (MWI) '2002'
Display, 1, , Idle
and here is a trace from an external (PSTN) call
Trying 142.100.64.13, 5000 ... Open
CallData, 1, CallerId=911, CalledId=2002, RedirectingId=2002, Origin=16, Reason=4, CallGuid=CA3DFD90846C4FE7B0D68298A7698287, CallerName=PSTN Emergency, LastRedirectingId=2002, LastRedirectingReason=4, PortDisplayName=PhoneSystem-1-001
Application, 1, 911, AttemptForward
State, 1, 911, State - AttemptForward.cde!Dummy
State, 1, 911, Event is [NULL]
Application, 1, 911, PHTransfer
State, 1, 911, State - PHTransfer.cde!LoadInfo
State, 1, 911, Event is [TrueEvent]
Application, 1, 911, PHGreeting
State, 1, 911, State - PHGreeting.cde!PlayGreeting
Display, 1, 911, Call answered if needed
Display, 1, 911, Playing greeting for Subscriber: hq2
Display, 1, 911, No DTMF received
Display, 1, 911, Playing greeting for Subscriber: hq2
State, 1, 911, Event is [RecordMsgEvent]
State, 1, 911, State - PHGreeting.cde!RecordMsg
State, 1, 911, Event is [NULL]
State, 1, 911, State - PHGreeting.cde!RunEditMsg
Application, 1, 911, -->MessageEditing
State, 1, 911, State - MessageEditing.cde!CheckMsgMenuOpt
State, 1, 911, Event is [EditMessageMenuEvent]
State, 1, 911, State - MessageEditing.cde!PlayEditMenu
State, 1, 911, Event is [HangupEvent]
State, 1, 911, State - MessageEditing.cde!CheckMsgLength
State, 1, 911, Event is [NULL]
Application, 1, 911, <--MessageEditing
State, 1, 911, Event is [NULL]
State, 1, 911, State - PHGreeting.cde!AfterMsg
State, 1, 911, Event is [NULL]
Display, 1, 911, Idle

Sounds like one way audio from PSTN to your Unity Connection, couple of things to check:
1. ensure your protocols are bound properly on the GW, i.e. SIP/H323/MGCP
2. Make sure IP routing is OK between Unity and the voice gateway
HTH,
Chris

My mac air will not connect to the internet. There is an exclamation point in the wifi icon and when i go into preferences i see that it is setting its own IP address. I have a macbook that is able to connect with no issue. HELP

My macbook air will not connect to the internet. There is an exclamation point in the wifi icon and when i go into preferences i see that it is setting its own IP address. I have a macbookpro that is able to connect with no issue. HELP

Reset the TC to factory and start again.
Use all SMB type names for wireless and base station.. Not apple type names.. this is more important since Mavericks.
I also recommend different names for the different bands.
So for example.
TC name.. TCgenx (I use whatever the generation number is for the x.. eg TCgen4 or latest one TCgen5)
WIreless name.. TC24ghz for 2.4ghz
TC5ghz for 5ghz
You can also set the channel manually.
If you still have issues.. start with no security and then if it fails to connect there is something seriously wrong with the laptop. Did you upgrade install Mavericks?? That can lead to driver issues.. I would recommend a clean install.

When starting the Add-on: Connection timed out issue

When starting the Add-on: Connection timed out issue
Hi,
We have a client in SAP 2005 PL 44.
I built the add-on for them using simple installer wizard ( I tried advanced set-up also).
When starting the add-on, I get the message 'Connection Timed Out'.
Add-on status is failed.
But the add-on is actually connected. i.e, The functionality associated with the add-on is working fine.
I had SAP 2007 before and un/reinstalled SAP 2005 in order to connect with this client.
I had built the same add-on in a similar way for the same client for lot many times in the past, but I never got this issue.
I tried the following:
1) Delete SM_OBS_DLL and un/reinstall DI API
2) un/reinstall B1DE
Always I'm getting this error.
Please let me know your inputs.
Thanks.
Geetha

Hi Geetha,
The timeout issue has been discussed quite a bit already on this forum. Please do a search or look at these threads:
Timed Out Error with ADDON
Addon Connection Timed out
Regards
Aravind

5.1.0 sp11 Connection pool refresh issue, revisited....again...!!!

"Hello,
From reading of these newsgroups I've seen many different manifestations
of what seems to be the same root cause with connection pools and
connections which are refreshed/replaced when found broken. In our
case weblogic server hangs.
Kit: 2xWeblogic 5.1.0 sp11 (not clusterd), Solaris 8,
java 1.3.1_01, 1xoracle 8.1.6, latest JDBC 2.0 drivers from oracle. Each weblogic instance and oracle have their own machines.
We do indeed have a firewall employed to run our subnets, and hence
our weblogic servers and oracle databses are in different DMZ's, but are
allowed to communicate to each other via rules set up on the firewall and
inspection of the logs show no such connections being dropped.
As far as the db is concerned, lookups (no writes) never take more than a few
hundred milliseconds and are then closed and given back to the connection pool
immediately from within the 'finally' block of code, hence hard to see when,if ever, the db is
is closing them due to excessive idle time.
weblogic.jdbc.connectionPool.RecipeDBPool=\
url=jdbc:oracle:thin:@foo:1521:BAA,\
driver=oracle.jdbc.driver.OracleDriver,\
loginDelaySecs=1,\
initialCapacity=30,\
maxCapacity=50,\
capacityIncrement=1,\

Alkesh wrote:
Hi Joe,
The fix you suggested has been implemented and has been running fine
now for the past 3 days. I'm delighted with the result,Great. Glad to help.
but am concerned as to why this problem wasnt highlighted during our
load-testing phases...It's a possibility that your load-testing didn't present the same sort
of load that your actual runtime does.
Thanks for your time on this.Well sure. We want you successful.
Joe
Alkesh
At 01:52 PM 2/22/2002 +0000, you wrote:
Hi Joe,
Thanks for your reply
Please find attached a copy of the jvm thread dump we got from thelast time
that weblogic blocked upon trying to refresh a broken connection.
We have turned off JIT with the environment settingJAVA_COMPILER=NONE.
FYI hotspot is enabled with '-hotspot', these settings can be foundin the
attached 'startWeblogic.sh'.Hi. I found a serious problem by reading the thread dump:
"ExecuteThread-11" daemon prio=5 tid=0x179d40 nid=0x19 waiting for
monitor entry
[0xeee80000..0xeee819e0]
at java.sql.DriverManager.getConnection(DriverManager.java:144)
- waiting to lock <f8e77ad0> (a java.lang.Class)
at com.akqa.sainsburys.jv_recipe.ejb.session.RecipeBean.getConnection(Re
cipeBean.java:759)
It is important to never call DriverManager methods in a multithreaded
application
such as Weblogic, because these JVM methods are alloverly synchronized
at
the class level. One such method, DriverManager.println(), is called
continuously
by all JDBC drivers as well as the SQLException constructor. If one
server thread
makes a long-lasting or hanging call to DriverManager.getConnection(),
it can halt
all JDBC in the whole JVM including work on other open driver
connections.
Please show me the code for RecipeBean.java, and I will send you an
altered version
that should solve this problem. In fact, I can infer from the thread
dump what is needed.
Change the one method getConnection() to this:
// Make once and re-use a driver instance directly, avoiding
DriverManager
Driver d = (Driver)class.forName("weblogic.jdbc.jts.Driver").newInstance();
public Connection getConnection()
return d.connect("jdbc:weblogic:jts:yourPoolNameHere", null );
Also, change your pool definition. I assume you have
testConnsOnReserve set to true.
(You should). Also, you should change your refresh minutes to
something huge, like
9999999. The refresh is interfering with your online performance and
is unnecessary
if you have testConnsOnReserve set. I recommend:
weblogic.jdbc.connectionPool.RecipeDBPool=\
url=jdbc:oracle:thin:@foo:1521:BAA,\
driver=oracle.jdbc.driver.OracleDriver,\
loginDelaySecs=1,\
initialCapacity=50,\ <------ note that this should be the
same as max, so all cons are made at startup
maxCapacity=50,\
testTable=dual,\
testConnsOnReserve=true,\
refreshTestMinutes=9999999,\
etc.
Joe
I've also attached some firewall logs around the time of weblogicblocking
(12.09). I could only get screen dumps for you, this may or maynot be
useful.
For the firewall logs use the following legend :-
195.110.64.205 - DNS
172.16.160.195 - host webserver 1 (i.e. what our licenses are boundto)
172.16.160.196 - host webserver 2
172.16.160.220 - website 1
172.16.160.230 - website 2
Thanks
Alkesh
-----Original Message-----
From: Joe [mailto:[email protected]]
Sent: 20 February 2002 22:09
To: [email protected]
Subject: Re: 5.1.0 sp11 Connection pool refresh issue,
revisited....again...!!!
At 02:47 PM 2/20/2002 +0000, you wrote:
Hi Joe,
Please find attached a copy of our thread dumps for the most recentoccasion
that weblogic server has stopped.
Apologies for any misunderstandings with my previous post, it appears to
have been cropped. Full posting below (yes we do have testConnOnReserve and
testTable properties set).
Thanks for your time.sure, but first let's get you running OK. These dumps seem to be
very cryptic, as if you're running a highly optimized JVM that
loses almost all of the Java class references I'd normally see.
Can you run again with a more basic JVM? I am beginning to suspect
the JIT JVM...
Joe
Alkesh
Joseph Weinstein wrote:
Hello,
From reading of these newsgroups I've seen many
different manifestations of what seems to be the sameroot cause with connection pools and connections
which are refreshed/replaced when found broken. In our
case weblogic server hangs.
Kit: Weblogic 5.1.0 sp11 (not clusterd),
Solaris 8, java 1.3.1_01, oracle 8.1.6,
latest JDBC 2.0 drivers from oracle.
We do indeed have a firewall employed to run our subnets,
and hence our weblogic servers and oracle databses are
in different DMZ's, but are allowed to communicate to each
other via rules set up on the firewall and inspection of
the logs show no such connections being dropped.
As far as the db is concerned, lookups (no writes) never
take more than a few hundred milliseconds and are then
closed and given back to the connection pool immediately
from within the 'finally' block of code, hence hard to
see when,if ever, the db is is closing them due to excessive idle time.
weblogic.jdbc.connectionPool.RecipeDBPool=\
url=jdbc:oracle:thin:@foo:1521:BAA,\
driver=oracle.jdbc.driver.OracleDriver,\
loginDelaySecs=1,\
initialCapacity=30,\
maxCapacity=50,\
capacityIncrement=1,\
allowShrinking=false,\
testTable=dual,\
testConnsOnReserve=true,\
shrinkPeriodMins=1,\
refreshTestMinutes=10,\ // has been 1 and 5 but 10 'more' stable.
Fequently however, connections are found to be broken
(either by periodical refresh - refreshTestMinutes or
testing connection before granting it to the
application - testConnsOnReserve=true), this has been
confirmed by viewing JDBC.log .
When this is so, weblogic attempts to replace these
broken connections with new ones and then proceeds
to grant it to the application. Once in a while however
(and by no means 'x' refreshes later), weblogic will not
come back.
One of 2 errors occur in our deployment which cuase weblogic
to refresh a connection.
<JDBC Pool RecipeDBPool> java.sql.SQLException: No more data to read fromsocket
and
<JDBC Pool RecipeDBPool> java.sql.SQLException: Io exception: Broken pipe
I believe these settings to all be correct, JDBC drivers
in the correct point BEFORE weblogic.aux in classpath, yet
still have the issue of broken connections.
Any ideas ? I've been reading a lot into this probelm
on various postings now, and i'm completely stumped.
Thanks for your time.
Alkesh

Connection and Keyboard Issues (since 10.5.5 update?)

Not quite the connection issues others are having, once Airport is connected, it stays connected. The issue is with initial connection. When I wake the Macbook up from sleep, I can't click to load anything on the internet/ in email for almost a full minute. If I do, or if mail tries checking for new email, whatever is attempting to load continues to attempt doing so for about 30 seconds or so, when it then tells me that I am not connected to the internet. Airport, however connects to the wifi just as quickly as ever (or, at least, it says it's connected). I just started noticing this issue the other day, around the time I updated to 10.5.5, so I can only assume it's from the update. I have not had any connection issues before this (the Macbook is about 3 months old).
The other issue I've noticed does not happen consistently. Once in a while, when I press the button to decrease screen brightness, the brightness decreases completely and the screen turns black. The other day, I opened the computer up, and the screen was "stuck" black. I couldn't get the brightness to increase. While trying to tap keys to "wake it up," at one point I heard a ding, as if there was an alert that I needed to click OK on or something. I ended up giving up and holding the power button down to shut down and reboot, and haven't had the problem again since.
I've searched the forums to see if others are having these problems, but all I can find is problems with frequent connection drops, and, like I said, I'm not have that issue.

Help?
This is very frustrating.

MBP 9,2 no longer recognizing my 3rd Gen Apple TV - wife's MPB 8,1 recognizes and connects with no issues.

My MBP 9,2 (2.9GHz i7/8GB/750HDD) no longer recognizes my 3rd Gen Apple TV while my wife's MBP 8,1 (2.3GHz/4GB/320HDD) recognizes and connects with no issues. All are running current software.

Hello herbnmyth,
Thank you for using Apple Support Communities.
I see that you are having difficulties with connecting the Apple TV with your computer. The following article provides information for troubleshooting Home Sharing and should help you sort the connections.
Troubleshooting Home Sharing - Apple Support
Regards,
Jeff D.

My new IPad 3 cannot connect to WIFI even it has a full bar of the reception. In the same location, my PC and my smart phone get a full bar connection without any issues. How can I do to fix the issues (can I switch to IPad 2)?

My new Ipad 3 cannot connect to WIFI even it has a full bar of reception. In the same location, my Windows 7 PC and Andorid Smart phone can connect to the same WIFI without any issues. How can I fix it? Without WIFI, the WIFI only IPAD is nearly useless. If it cannot be fixed, can I get a replacement for IPad 2?

Take it to an Apple Store for evaluation. If defective, you'll get a replacement.
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
 Cheers, Tom

Remote Desktop Connection and printing issues

Hi,
I am using Windows 7 on my desktop and also connected to Windows Server 2008 R2 to run applications in Windows Server. However, I noted there is problem with the printer issues. Sometimes, when I tried to print some documents using applications
in Windows Server with my local printer in my room connected to desktop, it won't work.
Moreover, I need to go to Windows Server, Component Service to restart printer spooler so it will work again. This is a pain.
I also noticed there is about 30 seconds wait to process any document to print.
Unlike if I print documents directly from my local desktop computer running Windows 7 and connected to local printer, it only takes seconds to print.
My desktop is connected to Windows Server 2008 via local area network. I should not expect such a significant delay in printing.
I also wonder why printer spooler needs to be restarted when printer is not working.
Can anyone advise me about this? Can Microsoft looks into this problem and release updates to fix the bug to improve the system?
Thanks
Regards,
Clement

Hi,
Please check if you turn on this settings:
You need to set this up just before you connect. The setting will be saved so that you won't need to change it the next time you connect.
1. Open Remote Desktop Connection by clicking the Start button, clicking
All Programs, clicking Accessories, and then clicking
Remote Desktop Connection.
2.Click Options, and then click the Local Resources
tab.
3.Under Local devices and resources, select the Printers check box.
4.Click Connect to start the session.
Make sure that you select your printer in the Print dialog box each time you print.
Karen Hu
TechNet Community Support

ITunes/iPod connectivity and battery issues

I have been having several issues with my iPod, but I know for a fact that it all comes back to my battery charging/connectivity.
1. Whenever I connect my iPod to charge it, *my computer recognizes it* but *iTunes does not see it* at all.
2. Instead of charging, my iPod does the *exact opposite*; power is being drained from it as quickly as it would normally load.
3. As the battery drains, the large *battery image shows Red* and the *20% message comes up*, but the small battery icon in upper right has the *"Fully Charged" sign* on it.
4. Whenever I plug in my iPod, the *screen flickers*. Nothing any more complicated, but the screen incessantly flickers *only when the device is "charging"*.
5. This also happens with my *wall charger*, so I am sure it is not my computer.
I have reinstalled iTunes as well as installed an older version that previously worked, but unsurprisingly nothing helped. I tried to find out what may have caused it, but I hadn't done anything new or added anything in a few weeks.
I am very tempted to use my warranty to my advantage and either get a new one or my money back.
This is ridiculous.

I am having the exact same problem with my computer sucking the power out of my 5th Gen iPod. I've bought new cables, restored it, tried every USB port on my Mac and my USB expander. It just keeps sucking the power from my iPod. I can charge it on a wall charger or my car charger but I can't leave it hooked up to my computer for longer than 2 or 3 minutes or the battery will be completely dead, even if it was fully charged when I plugged it in. It's just my computer that is doing this.
Is your wall charger an Apple charger or a Belkin charger. Both my wall charger and car charger are Belkin so I wonder if that has any affect on it.
I'm at least glad to know that I'm not the only one. Hopefully this will not be a problem on future models.

Airport (new applemac pro) connection to router issues?

Hi all
I know this subject as been aired many times, and I have scoured the forums for an answer but there does not seem to be a definitive answer. But here goes with our particular issue. We bought a new 15inch apple mac pro laptop a few days ago. Being PC users this was a big step for us.
Setting it up was not a problem but what is an issue is the so called Airport hardware/software.
I use a Belkin N wirelss modem/router F5D 8633-4 uk. This connects my PC and 2 pc laptops (PC and 1 laptop us ethernet cable, the other uses wireless connection). all works wonderfully well.
Having set up the account in the apple mac pro as instructed, we find that:
*we had to change from PPPoA to PPPoE
*the ethernet connection is fineish
*the wireless connection is not and cannot find our network. It shows it on the list but refuses to ackowledge it, it greys out?
It does for some odd reason connect via PPPoE but shows no network and thus when I check my PC for connected devices the apple mac does not show up. It may be using another network but I have no access to any other than the one we use at home.
I spoke to the people at Belkin who took me through the ethernet connection and helped sort out an issue re outgoing mail (it would receive and not send). The ethernet connection will now do both. Issue resolved.
However, not so through Airport.
We have tried adding new account, deleting accounts and even deleted the keychain as is suggested in these forums.
I have spoken to apple helpdesk but to no avail. Might need another go.
Basically all I am after, is that the laptop through Airport connects to the network and recognises it as such.
Any help gratefully recieved.
Keith

I was given this as a solution from another forum, it seems to work:
The only place you need to be making changes is in System Preferences > Network > Airport
However, before you do that, connect the MBP to the Modem/Router with ethernet cable.
Can you access the internet and do everything else that you need to?
Go through the Wireless settings on the router again, and remove any security (purely temporary).
Go back to the Mac and set up the Network > Airport (it may now be called Wireless) for your wireless network.
Once the security has been removed and you have restarted the router, can you connect to the wireless network?
If you can, go back and add security to the wireless network, WPA2 should do, make a note of the password/those numbers, and try again.
The PPPoE thing should only apply to the Modem side of the Modem/Router, to connect the Router to the DSL line and should not apply to anything on the Router side of the device. All your computers and network printers will not be concerned anything to do with PPPoE. The Router side of the device deals only with regular TCP/IP and wireless.
The wireless side of the MBP is not concerned with how the Modem talks to the outside world (ISP). If it did, then you would constantly have to reconfigure your wireless network on the MBP every time you tried to connect to a different wireless network.
Hope it helps.

I upgraded my 2009 MacBook Pro to Mavericks 10.9.2 and now gmail won't connect, Safari has issues. What's up?

Just a week ago, I upgraded from the latest upgrade of Snow Leopard to Mavericks 10.9.2, due to the news about security concerns on all Apple computers and IOS devices. I did this upgrade at an Apple store under the guidance of a "genius".
The initial upgrade worked, but as days progressed I bagan noticing long boots of the OS, then long and longer time required to connect to my gmail account. Finally, I'm unable to connect with gmail at all. I tried using Firefox and Safari, but to no avail.
As of today, I've had difficulty in connecting with the Apple support website as well. It took several tries throughout the day to get to this place where I could post my delimma.
Have there been similar issues recently concerning the 10.9.2 so called up-grade? I'm about to connect to my backup drive and re-install Snow Leopard, which worked fine for all general purposes.

Your profile still shows 10.6.8.
Try running the combo update.
10.9.2
Troubleshooting sending and receiving email messages
Activity Monitor - Mavericks
Activity Monitor in Mavericks has significant changes
Performance Guide
Why is my computer slow
Why your Mac runs slower than it should
Slow Mac After Mavericks
Things you can do to resolve slowdowns see post by Kappy

42SL417 Connection or Compatibility Issue with Explorer Cable Box 8642HDC

I have the TV listed above and recently switched to Brighthouse cable. Intermittently my TV loses the connection to the cable box and the input information (1080i, 720p, etc) comes up across the top of the TV and the picture resets. I had the cable guy out and he said that there was a compatibility issue between the TV and the cable box. I didn't get all the information since he talked to my wife, I was at work. I don't believe that this is the issue, but wanted to check to see if this was a known problem or if anyone has had a similar experience. My firmware is 2.2.2, which I believe is the most current. Any thoughts or ideas? The best I could get from my wife was that the box was trying to communicate with the TV to maximize resolution and the delay creates the connection problem. Before I call the cable company back, I wanted to get some opinions. My thought is that there is a signal problem since the internet had connectivity problems as well. He changed the cable on the internet connection and said that would fix that, but I can't believe they aren't related.

That is indeed the latest firmware.
You may want to perform a factory reset, as described on page 44 of your user's guide. After the reset, ensure your TV is off and unplug it for a few minutes. All your settings will be reset, so you will have to set up the TV again.
You might also want to try disabling CEC (page 39) or auto aspect ratio feature (page 47).
I don't know for sure that any of this will help, but these are your best bets. Unfortunately, if none of this helps, I'm out of ideas.
- Peter

Regarding Connection Time Out issue in Webservice call to database.

Hi,
We are facing one issue with the webservices call to DB and ILOG. We are declaring and executing the webservice in the following way-
//Request Object
EDP.ILog.PEWM_EXPDOC_Help_Information_ProxyService.DecisionServiceRequest helpRequest = EDP.ILog.PEWM_EXPDOC_Help_Information_ProxyService.DecisionServiceRequest();
//Response Object
EDP.ILog.PEWM_EXPDOC_Help_Information_ProxyService.DecisionServiceResponse helpResponse = EDP.ILog.PEWM_EXPDOC_Help_Information_ProxyService.DecisionServiceResponse();
//Proxy Service Object Initialisation
DecisionServicePEWM_EXPDOC_Help_InformationService helpService = DecisionServicePEWM_EXPDOC_Help_InformationService();
helpService.executeDecisionService(parameters : helpRequest, out parametersOutput : helpResponse);
All the webservices are configured corectly in External Resources of Process Administrator. Now, the issue is that whenever we are trying to execute the service with good amount of load on OBPM Process Admin Engine, it is throwing the following exception-
"Exception:java.net.ConnectException: Connection timed out: connect"
We are unable to find the root cause of the issue as the webservices call is still throwing the above exception.
Please provide some resolution as soon as possible.
Thanks in advance,
Abhishek

Just to be sure, we're talking about a client process in BPM accessing an ILOG web service or a DB web service, right? Is this DB web service something custom built?
Be aware that certain things can run inside the workspace and not the engine. You almost have to work at making this happen. The easiest way is to make this happen is to invoke a BPM object method from within a BPM object presentation or JSP. If you do have this situation open the BPM object method and click on properties and check the box run on server side.
I can't think of anything that wouldn't scale for connections to Web Services in an engine. I'd be looking at tuning your ILog Web services. Perhaps it can't keep up and the engine gets a timeout. How often does this happen? The engine should retry the automatic until is works. But it tries 3 or so times, it gives up. This retry is configurable.
HTH,
Mark

Fatal NI connect error 12170 issue

Hi guys,
I posted this issue a while back, but go no response, so just hoping for some more feedback. In my alert log, I constantly receive this error:
Fatal NI connect error 12170.
VERSION INFORMATION:
     TNS for 64-bit Windows: Version 11.1.0.6.0 - Production
     Oracle Bequeath NT Protocol Adapter for 64-bit Windows: Version 11.1.0.6.0 - Production
     Windows NT TCP/IP NT Protocol Adapter for 64-bit Windows: Version 11.1.0.6.0 - Production
Time: 26-MAY-2010 13:05:04
Tracing not turned on.
Tns error struct:
ns main err code: 12535
TNS-12535: TNS:operation timed out
ns secondary err code: 12560
nt main err code: 505
TNS-00505: Operation timed out
nt secondary err code: 60
nt OS err code: 0
Client address: (ADDRESS=(PROTOCOL=tcp)(HOST=192.168.X.XX)(PORT=2504))
One of metalinks suggestions is to set DIAG_ADR_ENABLED =OFF. My question is, will that really help and what really is the effect to turning that parameter off????
I usually have 150 users connected at a time to the database, and i am hearing there are a lot of time outs out there in the field...Not sure how to go about diagnosing this......The users are connecting via webservers and dmz so also not sure if i should be looking into setting up Connection Manager. Any help will be appreciated...

Sorry I took forever to reply to this....I went out on vacation and just got back....I think this IP is associated with a Virtual Setup....
The weird thing is, alot of the systems which were accessing the database just fine are now receiving timeouts...Nothing has changed in the database setup...Right now I am getting this error from another application: "null     Io exception: Connection reset" Not sure how to tackle this situation.

As a number of Oracle Connections created - Performance Issue

Hello,
We are using Oracle 9i as a backend and VB 6.0 as Frontend. For one client one connection will be opened in the Database Server, if 200 clients open the application then 200 connections will be opened in the Database Server, due to that performance issue is raising.
We are doing: If the frontend application is not in use for 10-minutes then the connection is closed and at the same time front-end application is also terminated or if the Client terminates the application the connection is closed in the Server.
Eventhought if 200-Clients connect the Server only 4 to 5 Clients send a request to the Server for retriving or for saving the data.
I want to Open a fixed number of connections in the DataBase Server eg., around 10-connections, and i want to use this 10 connections for 200 clients.
At First 10 Connections are opened and 10 Clients are using this 10 connections, among 10 Clients 1 released the database connection after finishing the Job and if 11'th Client opens then this released connection as to be used without opening a new connection, in the same way if some of the connections from 9 get free and if any other clients open application then this connections which are free as to be used for opening the application or else for doing any transaction. So, that the number of connection to be create can be redused.
Please give me the suggestion how to make use the released connection for doing the transaction or else for opening the application.
Thanking U with Regards,
Sravan,
Hyderabad.

As Satish mentioned, Shared Server can be a good solution, but it would also be worth telling us , how did you quantify this thing that due to the number of connections, you have a performance issue? 200 is not that big number I guess. What's the o/s , exact database version and the system details with database details? Also if you have statspack report, post that too over here.
HTH
Aman....

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