COnnecting phone line to AirPort
I connected a phone line to Airport. Once I do this it does not allow me to use my cordless phone, it says the cordless is "in use". Its not connected to my cordless phone at all. I really don't understand why this would, in effect, block my cordless phone line. WHen people try to call my house and the phone line is connected to Airport the line is busy. I really don't understand. The reason I was connecting the phone line to Airport in the first place is to route FAXes to the computer so I can store & print in a FAX folder. Thanks for any help anyone can give me. I just don't get it.
I have the one below:
802.11n AirPort Extreme Base Station (AEBSn)
Then, unfortunately, it will not support Internet connectivity via a phone line.
I still don't, however, understand how it blocks out my cordless home phone.
The AEBSn will operate in either the 2.4 or 5 GHz radio band. Cordless phones operate typically operate in either the 900 MHz, 2.4 GHz, or 5.8 GHz bands ... with most common ones in the 2.4 GHz range. When both are operating at the same time, they have the potential of causes interference with each other.
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How can i connect phone line to capsule
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The phone line must connect to a modem, then the modem connects to the Time Capsule.
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Connect to phone/DSL thru Airport?
i’ve just moved to an area which requires a dial-up connection. i’m trying to get online using the phone connection plugged in to airport and my built-in modem to dial up but it’s not working. is this possible?
in the past i’ve never had a problem with my airport but i’ve always used the standard ethernet/cable connection, from a isp supplied modem – with my iBook. i’d never tried a dial-up connection with the iBook via airport as i never needed to.
i just bought a powerbook and transferred all my settings over successfully (i think) as everything is working ok. i get a strong signal from airport and i’m sure i could get online if i had an ethernet connection. my powerbook airport recognizes my network and i can get online at other wi-fi locations no problem.
is airport supposed to work this way, dialing up from my internal modem to my airport? when i plug the phone connection directly into my powerbook the modem works fine. do i have to re-install anything on my powerbook using my airport disk? i’d hate to mess something up.....
thanks! ..... philif your airport base station has a phone line port, then it should be able to connect to the internet with dial up and broadcast a signal for wireless internet.
to get it working:
1. connect phone line to base station
2. connect to wireless network from airport menu on computer
3. once connected to network, open the Airport Admin Utility
( located in /applications/utilities/Airport Admin Utility )
4. when you open it up, you will see a screen with your base station listed.
5. select base station and click on the " Configure " button
6. this will take you to another screen, select the " Internet" tab
7. in the "Connect Using" field. select " Modem v.90 )
8. the following fields will change
9. enter in your dial up number, and any other requested information
10. click on " Update "
11. you base station will restart and it will take a couple minutes for the network to come back up
12. test out your internet connection
If you still need help, you can call applecare, and they can walk you through it. -
Equium A60-191: Modem issue - Only analog phone lines are supported
My Equium A60 was powered up when lightning struck nearby and caused the electricity supply to go off and back on.
The OS is XP Home and my ISP is AOL. When I try to access the Net by DUN, I receive the repeated error message:
"Connected phone line is not compatible with this modem. Only analog phone lines are supported."
My desktop computer, which also uses AOL, still connects to the same phone line without any problem.
I have rebooted the A60 several times; changed and tried out 2 phone connnection cables - both work; the phone line works fine; I have reinstalled the driver provided on this site; removed the tick from the box that says to wait for the dial phone; checked out that the modem is in working and on the Device Manager list. All of this is to no avail.
Troubleshooter is suggesting that COM 3 is not enabled. I cannot see COM 3 listed in Device Manager, under Ports.
I have tried Google and ASK with the error message. There are not many posts and it appears that the Toshiba modem is in fact an Agere. This makes seems to be the subject of some of the complaints.
Finally I have uninstalled the driver/modem, AOL and one other DUN connection. I rebooted and went through the process of installing "New Hardware" and AOL. Whilst the modem is enabled and allegedly working... I am still unable to connect to the Net. I reinstalled an additional 'pay as you go' ISP. When I try to dial out on that it generates the error 680. It does this even when the box is unchecked, for wait for a dial tone.
I would be most grateful if anybody could help. I have run out of ideas.
Many thanks.Hi
You are right, the modem support the Agere Modem Chip.
You will not find the COM3 in the device manager because the modem uses not real com port. Its a virtual com port.
I think you should start the diagnostic tool test and check if the Modem has no malfunction.
Additional you should delete the connection in the Region Select Utility and after new reboot create a new one.
I found also the useful Microsoft article about the Troubleshooting network and dial-up connections.
http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/trouble_all.mspx?mfr=true
and here you will find info about the DUNS error 680:
http://www.modemsite.com/56k/duns680.asp
http://php.iupui.edu/~aamjohns/trouble.html#No Dial Tone -
Looking to cut cable costs - drop extra phone line...
Is it possible to use Nokia 920 mobile phone as connected phone line connectoin for a standard fax machine at home? Have Ricoh Aficio MP-C2000 commerical copier at home that has great fax machine setup. Would like to drop current dedicated comcast phone line if possible to just plug in nokia 920 mobile phone to phone jack on existing copier for the one off fax send or receive capability I would like to retain. Much like tethering with my laptop I would love to use the 920 to send/receive faxes from standard fax machine. If possible would think I would need to source a cable for hookup...
Have never used this forum before so not even sure how to check for responses... yes I am a nubie but love this phone!Is there anything shown on any of these links for your exchange. http://usertools.plus.net/exchanges/mso.php
http://usertools.plus.net/exchanges/?
http://btbusiness.custhelp.com/app/service_status
http://bt.custhelp.com/app/answers/detail/a_id/15036
http://community.plus.net/exchange-information/
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’. -
I have BT Infinity at home with the BT modem connected to the phone line and then to a BThub which delivers the wif signal. I have purchased an airport extreme to improve wi fi strength if how do I connect up to hub it states connect modem to WAN on back of Airport Extreme.
Instructions do not mention connection to BT Hub and the BT modem has only one output which you dicsonnect from Hub and connect to airport extreme leaving. Once you do this Hub has no signal.
How do I rectify
Paulyou can also set up the Airport extreme to extend the wireless by hitting the wireless tab in the airport menu then click the drop down menu to select extend
Apple's "extend" function is a proprietary setting that was designed to only work with other Apple routers.
It would be extremely unlikely that this setting would work with a BT product, or any other manufacturer's product for that matter.
But, I haven't tested this with a BT product...and I suppose anything is possible.
Still, I would be extremely surprised if this worked.
The AirPort Extreme might "join" the BT network if you try this......but the AirPort does not provide any additional wireless signal coverage when it "joins" a wireless network. In fact, it really does nothing when it "joins" a network except enable the USB port. -
Given Time Capsule wireless range is 150', will this solution work? In detached garage, connect DSL modem to phone line, then connect ethernet cable to DSL modem and run 125' to small office bldg. Connect separate ethernet cable to DSL modem and run 200' to main house. Put time capsule or Airport Express in each bldg resulting in separate wireless networks in each? Thanks.
This will work very well. You can run a CAT5e (or CAT6) Ethernet cable up to 330 feet...or 100 meters...with virtually no signal loss.
CAT6 costs a bit more, but will handle next generation Ethernet speeds, so if you have a choice, suggest that you opt for CAT6 cabling. -
Can I connect my Airport Extreme with my AT&T phone line
We have an AT&T DSL line and modem in the house and would like to connect that phone line to my Apple Airport?
Is that is something I can do myself?
Does it work good for others out there that use AT&T
Thx MuchI too didn't realise the AE has no modem, so just bought a "Billion 5200s" modem which seems to work just fine.
At the risk of going off topic, but in the spirit of also trying to contribute to the discussion, I initially set up the AE (firmware now 7.4.2) to "connection sharing" which I didn't think was quite correct, as the 5200s modem performs NAT. However, it's worked ok for a couple of days, but then trying to access an "Evocam" connected camera failed from the internet, but fine locally. I suspect both devices doing NAT doesn't work so well.
So, I've just changed AE to bridge mode, & camera access now works
What I still can't do is access my AE connected USB hd from the internet. The few write-ups I've found all seem to presume (but without explicitly stating) NAT is performed by AE. I did briefly try disabling NAT on the modem, but nothing worked then.
Certainly over here, ADSL modems are not too common, manufacturers seemingly preferring to sell only combined modem/routers, which maybe introduce problems for folk new to an AE. -
New phone line. So how do I re-set up the airport express?
i set up a new phone number at home and must now set up the airport express to the new telephone line.
How do I do it?The express does not have any immediate connection to the phone or phone line at all. The express is not a modem. Your new phone number meaning a new ISP??
ISP should supply a suitable modem or have a list of suitable modems you can choose from, if your old one doesn't work. The Airport will plug into the new modem by ethernet. -
Trouble getting my phone line connected
My saga to date....
I contacted BT on 20th April to advise them that I was moving home on 29th April (to a newly built house). An engineer was arranged to come to my home on 10th May to carry out the connection. Prior to the 10th May, I had a visit from an engineer to assess the job. My house has been built in an older part of a village which still relies on telephone poles and lines going from the poles in to houses. During one of these visits, it was noted that I would need a pole placed in my garden to connect the line to, then the line would be connected from there. The reason behind this was due to the fact that my house is built low down, and to take a wire straight from the main pole would make it slope too low. I was quite happy with the solution put forward, and was happy that things seemed to be in hand. At no point was I told that the work would not go ahead on the 10th May.
This is when the problems start.......
I feel that I am living in the dark ages again. I have no phone line, hence no Internet access and do not get a mobile signal in the area I now live in! I rely on travelling to my daughters' house to use their phone and Internet access, which is not convenient.
The 10th of May came and went, and nobody appeared at the house, and I received no communication that work would not be carried out on this date. I phoned BT, and yes, I was talking to a call centre in India. When the operator finally grasped the issue that the engineer had not appeared she checked with her suppliers to inform me that there was a problem and that this would be assessed by the 14th May. BT would then advise me on the 15th what the next stage would be. Unhappy with this, I was eventually put through to the supervisor (waited 40 minutes on hold!). Got no joy from him, but the promise he would personally contact me on 15th. I had to accept this and hung up.
On Monday 13th May, I went online to check the progress of my order, only to note that my latest BT bill was ready. When I checked the bill, I noted that BT had started to bill me for my phone and broadband package from 10th May!. Blood pressure steadily rising, I contacted BTs billing department, yes once again an Indian call centre, to complain. Got the standard script from the operator - very sorry etc. During this conversation, it was realised that BT had the wrong postcode in for my house (it was the correct street, but the post code for odd numbered houses). The operator, against my pleas not to do so, cancelled my order, and set up a new order for the correct postcode. She assured me that she knew what she was doing and not to worry, everything would be fine (I had explained the saga to date to her). She set up a brand new account, allocating a different phone number, and requiring me to set up new direct debits - I'm not sure how she couldn't just change the postcode for my original account. A new connection appointment was for 21st May, and I was assured that there would be no problems I would be connected on this date.
The 15th of May came and went, and no phone call from the Indian call centre manager. I did not call back at this time, as a new appointment had been scheduled.
The 21st came, and an engineer did appear - hooray! He looked at the house and told me - I cannot do your connection. A pole is needed to run a the line to. He was able to tell me that my number had been set up in the exchange. I was more than a little angry and frustrated at this point. BT knew that a pole was required back on 6th May - why had this information not been dealt with!
Again I phoned BT, back to the Indian call centre. Explained the whole saga. He checked with his 'suppliers' to find out what was going on. Came back to tell me that further information would be available the next day. I was getting a little annoyed at the point. I explained that the work required was to erect a pole in my garden to run the line to. All I wanted was a date for when this work would be carried out. He could not give me this info saying his suppliers would not give this until the next day. I asked who the suppliers were - BT Open Reach, but he would not let me speak to them directly. He promised to phone me back the following day with the update - probably to get me off the phone. I again explained that I had no means to which he could contact me in my own home, and would require to go to my daughters house to receive the call. He agreed to phone me back at 10am on 22nd May - a time when I would go to my daughters. Yes, once again they failed to phone back!!
I again phoned back - yes back to India I went. Asked to speak with the manager - but the operator would not connect me saying he could help. Went through the saga once more - again got the text book apologies (which are getting rather annoying now). He contacted the 'suppliers' and promised that contact would be made with me within 24hours by the engineer with regards to the work being carried out. I told him that I had been lied to on so many occasions that I didn't believe that this was the case and asked to speak to BT Openreach to confirm this. He stated that this could not be done. Trust him, why would he lie to me - which I told him would be to get me off the phone. I left my daughters phone number as a contact.
24hours has now passed, and yes - once again no contact. I cannot face talking to another operator in an Indian call centre who will tell me anything to get off the phone. BT's complaints procedure is pathetic. I feel totally helpless in this. There doesn't seem to be any communication between anyone in the company. The call centre staff are telling you anything just to get rid of you. I suspect that I am now being billed on 2 accounts for a service I don't have, and no doubt will be another saga when I eventually get a working phone line.
I am no further forward to when this work will be getting carried out, and getting more and more frustrated. Is there any suggestions on where / who I can go to.
Solved!
Go to Solution.Hi
I am sorry to see you are having problems
I suggest you contact the forum mods they should be able to get this problem sorted for you this is a link to them http://bt.custhelp.com/app/contact_email/c/4951
They normally reply by email or phone directly to you within 3 working days they will take personal ownership of your problem until resolved and will keep you informed of progress
They are a UK based BT specialist team who have a good record at getting problems solved
This is a customer to customer self help forum the only BT presence here are the forum moderators
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’ -
How can I tell if my phone line is connected to a ...
Hi, I have been trying to find out if my phone line is connected to the street cabinet or directly to the exchange as the checker says I am unable to get bt infinity. The house 2 doors away seems to be able to get it and having looked at the spreadsheet (google fusion table) it says that 42% of line on my postcode are enabled. Is there a way of finding if I am in that 42%. My postcode: tn104pb Hope someone can help Thanks
DeanM wrote:
I vaguely remember being informed that something like 4% of telephone lines in the UK are EO - I'm afraid I don't have any references with which to back that up though
Having worked in that part of the network for many years, I don`t think I remember any personal customers on EO cables.
Office blocks, or old established businesses in city centres, were the only ones. That would account for the 4%.
The lack of flexibility was the main issue with EO cables, with the volume of "churn" of domestic customers, it would not have been practical.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones. -
safari5.1.8 drops off line, but airport stays connected, but window says you are not connected to internet? then a couple minutes later it reconnects. I am on an AT&T wireless.
my mac G4 does not have any problem with this. suspect it is safari, airport never drop off or turn off, just safari
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Crackled phone line and incredibly slow BB connect...
Hi
Im having serious issues with my phone line and BB connection. It has been ongoing for some time, roughly 6-8 weeks. The line becomes crackly with noise becoming so bad at times, you cannot hear the other person on the phone. This usually occurs in bad weather.
The BB line however turns on and off frequently, especially at night time. When it is connected the line is very slow and it takes forever to load anything.
Here is some info on our line.
Line state
Connected
Connection time
0 days, 1:44:14
Downstream
320 Kbps
Upstream
448 Kbps
ADSL settings
VPI/VCI
0/38
Type
PPPoA
Modulation
ITU-T G.992.1
Latency type
Interleaved
Noise margin (Down/Up)
19.1 dB / 20.0 dB
Line attenuation (Down/Up)
50.0 dB / 29.5 dB
Output power (Down/Up)
14.9 dBm / 12.1 dBm
Is there anything that can be done over the line or must an engineer be needed?you need to report it to BT Faults on 151 with no mention of broadband in the call
You need to check that the noise is at the test socket to avoid any possible charges
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’ -
Very slow connection speed, after phone line probl...
My catalogue of problems starts about a month ago. The phone line developed heavy interference and my Broadband connection kept dropping. This was diagnosed as being a fault with my HH 1.5. BT duly sent me a replacement HH3 which arrived about 3 days later. I installed the new hub, changed all the wiring and the filters for the new kit that came with the hub only to discover that the interference on the phone line was now even worse. It was so bad that at times you could not even hear what was being said on the other end of the phone, so an engineer visit was arranged.
A week later a BT engineer came and checked the line, sure enough there was a second problem and all the wiring from my house to the nearest telephone pole had to be replaced.
These problems had had a catastrophic effect on my connection speed and profile (I was getting about 500 kbps both up and down stream), so I dutifully reset the hub after the engineer had finished and waited for the line to stabilise.
14 days later and the upload speed had doubled, but the download speed is still unchanged at 570 kbps, about half the current upload speed. The line was a bit temperamental for the first few days but I have been able to maintain a solid connection for the last 4 days, current stats are as follows:
ADSL Line Status
Connection Information
Line state:
Connected
Connection time:
4 days, 04:42:16
Downstream:
574.3 Kbps
Upstream:
1.184 Mbps
ADSL Settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.5 Annex A
Latency type:
Interleaved
Noise margin (Down/Up):
29.9 dB / 5.6 dB
Line attenuation (Down/Up):
19.6 dB / 12.8 dB
Output power (Down/Up):
18.3 dBm / 12.4 dBm
FEC Events (Down/Up):
279 / 615
CRC Events (Down/Up):
0 / 94
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
HEC Events (Down/Up):
0 / 156
Error Seconds (Local/Remote):
0 / 42
There is only one active socket in the house, and the hub has been running from the test socket for the last week.
Solved!
Go to Solution.The Hub is connected to the test socket. Disconnecting the ADSL feed to the hub has had no real effect (The upload speed increased marginaly but still no change to the download speed). Reran speedtest too, the new stats are:
FAQ
1. Best Effort Test: -provides background information.
Download Speed
0.44 Mbps
0 Mbps
0.5 Mbps
Max Achievable Speed
Download speedachieved during the test was - 0.44 Mbps
For your connection, the acceptable range of speeds is 0.1 Mbps-0.5 Mbps.
IP Profile for your line is - 0.51 Mbps
2. Upstream Test: -provides background information.
Upload Speed
0.94 Mbps
0 Mbps
0.83 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 0.94Mbps
Additional Information:
Upstream Rate IP profile on your line is - 0.83 Mbps
ADSL Line Status
Connection Information
Line state:
Connected
Connection time:
0 days, 00:02:29
Downstream:
574.3 Kbps
Upstream:
1.2 Mbps
ADSL Settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.5 Annex A
Latency type:
Interleaved
Noise margin (Down/Up):
29.9 dB / 5.9 dB
Line attenuation (Down/Up):
19.5 dB / 12.7 dB
Output power (Down/Up):
18.3 dBm / 12.4 dBm
FEC Events (Down/Up):
0 / 0
CRC Events (Down/Up):
0 / 0
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
HEC Events (Down/Up):
0 / 0
Error Seconds (Local/Remote):
6 / 63
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