Connection failed and cannot check firmware status

I subscribe internet for mobile services..But I repeatedly receive notification saying connection fail and I cannot check the firmware status although I already type the #0000#

Hello johnjoel, the number to check the firmware is *#0000#. For the connection failed error check that the setting is correctly configured. Or ask your operator to send the settings via sms and then save it and set it as the default one.
Nokia C7

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