Constant ads and popups. Extremely frustrated, help?
Hello,
So I am having a rather irritating issue with safari that I just cannot get rid of and it's driving me crazy! I get constant safari popups for "mackeeper" or "tuneupmymac", and words on websites are turned into links for cleanup software. See screenshot for both the link and the kind of popup I get in a new tab.
What is this, and how do I fix it?
Thanks, Kati
You may have installed the "VSearch" trojan. Remove it as follows.
Malware is always changing to get around the defenses against it. These instructions are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
Back up all data before proceeding.
Step 1
From the Safari menu bar, select
Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need, including any that have the word "Spigot," "Trovi," or "Conduit" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
Reset the home page and default search engine in all the browsers, if it was changed.
Step 2
Triple-click anywhere in the line below on this page to select it:
/Library/LaunchAgents/com.vsearch.agent.plist
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item named "com.vsearch.agent.plist" selected. Drag the selected item to the Trash. You may be prompted for your administrator login password.
Repeat with each of these lines:
/Library/LaunchDaemons/com.vsearch.daemon.plist
/Library/LaunchDaemons/com.vsearch.helper.plist
Restart the computer and empty the Trash. Then delete the following items in the same way:
/Library/Application Support/VSearch
/System/Library/Frameworks/VSearch.framework
~/Library/Internet Plug-Ins/ConduitNPAPIPlugin.plugin
Some of these items may be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
The problem may have started when you downloaded and ran an application called "MPlayerX." That's the name of a legitimate free movie player, but the name is also used fraudulently to distribute VSearch. If there is an item with that name in the Applications folder, delete it, and if you wish, replace it with the genuine article from mplayerx.org.
This trojan is often found on illegal websites that traffic in pirated content such as movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow.
You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that the Internet criminal behind VSearch has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing has not done so, even though it's aware of the problem. This failure of oversight has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
Similar Messages
-
How do I stop all the ads and popups when Adblock won't work?
I've been having trouble with Safari and Google Chrome, but of ads and popups. I downloaded an extension called Adblock, but it hasn't worked for me at all.
On my Macbook I can easily go on Safari or Google Chrome without any kind of popups, and now that I know, that Adblock doesn't work, doesn't work, I really don't know what to do. I've checked Preferences in Safari and in Security I have checkmarked the first three things saying:
Warn me when a fraudulent website is visited - checkmarked
Turn on JavaScript - checkmarked (if I don't checkmark it, I won't be able to check my bank account and stuff like that)
Block pop-ups - checkmarked
Please I beg of you, Apple or someone else help me.Helpful Links Regarding Malware Problems
If you are having an immediate problem with ads popping up see The Safe Mac » Adware Removal Guide, AdwareMedic, or Remove unwanted adware that displays pop-up ads and graphics on your Mac - Apple Support.
Open Safari, select Preferences from the Safari menu. Click on Extensions icon in the toolbar. Disable all Extensions. If this stops your problem, then re-enable them one by one until the problem returns. Now remove that extension as it is causing the problem.
The following comes from user stevejobsfan0123. I have made minor changes to adapt to this presentation.
F
ix Some Browser Pop-ups That Take Over Safari.
Common pop-ups include a message saying the government has seized your computer and you must pay to have it released (often called "Moneypak"), or a phony message saying that your computer has been infected, and you need to call a tech support number (sometimes claiming to be Apple) to get it resolved. First, understand that these pop-ups are not caused by a virus and your computer has not been affected. This "hijack" is limited to your web browser. Also understand that these messages are scams, so do not pay any money, call the listed number, or provide any personal information. This article will outline the solution to dismiss the pop-up.
Quit Safari
Usually, these pop-ups will not go away by either clicking "OK" or "Cancel." Furthermore, several menus in the menu bar may become disabled and show in gray, including the option to quit Safari. You will likely have to force quit Safari. To do this, press Command + option + esc, select Safari, and press Force Quit.
Relaunch Safari
If you relaunch Safari, the page will reopen. To prevent this from happening, hold down the 'Shift' key while opening Safari. This will prevent windows from the last time Safari was running from reopening.
This will not work in all cases. The shift key must be held at the right time, and in some cases, even if done correctly, the window reappears. In these circumstances, after force quitting Safari, turn off Wi-Fi or disconnect Ethernet, depending on how you connect to the Internet. Then relaunch Safari normally. It will try to reload the malicious webpage, but without a connection, it won't be able to. Navigate away from that page by entering a different URL, i.e. www.apple.com, and trying to load it. Now you can reconnect to the Internet, and the page you entered will appear rather than the malicious one.
An excellent link to read is Tom Reed's Mac Malware Guide.
Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.
See these Apple articles:
Mac OS X Snow Leopard and malware detection
OS X Lion- Protect your Mac from malware
OS X Mountain Lion- Protect your Mac from malware
OS X Mavericks- Protect your Mac from malware
About file quarantine in OS X
If you require anti-virus protection Thomas Reed recommends using ClamXAV. (Thank you to Thomas Reed for this recommendation.)
From user Joe Bailey comes this equally useful advice:
The facts are:
1. There is no anti-malware software that can detect 100% of the malware out there.
2. There is no anti-malware that can detect everything targeting the Mac.
3. The very best way to prevent the most attacks is for you as the user to be aware that
the most successful malware attacks rely on very sophisticated social engineering
techniques preying on human avarice, ****, and fear.
4. Internet popups saying the FBI, NSA, Microsoft, your ISP has detected malware on
your computer is intended to entice you to install their malware thinking it is a
protection against malware.
5. Some of the anti-malware products on the market are worse than the malware
from which they purport to protect you.
6. Be cautious where you go on the internet.
7. Only download anything from sites you know are safe.
8. Avoid links you receive in email, always be suspicious even if you get something
you think is from a friend, but you were not expecting.
9. If there is any question in your mind, then assume it is malware. -
PLEASE HELP!
I have ATT U-Verse which provides their own router. My Time Capsule is connected to the router (in the living room) via an Ethernet cable and has been working fine, and is set up like this:
Wireless Mode: Join a wireless network (I joined the ATT network 2wire)
Network name: 2wirexyz
Wireless Security: WPA/WPA2 Personal
Channel: 5
Connect Using: Wireless Network
When I try to add my Airport Extreme (for wireless printing in the office) by adding it to the same network (I've also tried to extend the network option) the Airport Utility thinks forever then comes up with an error and the Airport continues to flash amber. I've tried resetting the Extreme multiple times and configuring different ways but same result.
What am I doing wrong?? Please help, my wife is giving me grief for not being able to print wirelessly from her MacBook!!
Thank you in advance for any help you can give me!Thank you Tessarax....
So does that mean I need to create a separate wireless network? I apologize, I'm not extremely familiar with how to complete what you've suggested. I know I've seen the bridge mentioned before in the Airport Utility when I've been trying different things. Would you mind giving me some more specific instructions please? Actually I just tried messing around with Airport Utility, let me know if I'm headed in the right direction:
For TC wireless mode I want to "Participate in a WDS network"?
Then where does my WDS remote come from? is that the Airport Extreme? I've plugged in the AEBS but it's not showing up in the Airport Utility...
I'll mess around with it some more tomorrow morning. Thanks I'll let you know how it goes.
Message was edited by: Jerimy75 -
Problem with lacie HD and airport extreme need help!!
Let me first off tell you what my set up is powerbook with the latest 10.4 os, airport extreme software up to date, a Lacie 500gb usb hard disk connected to the airport extreme, i've got an apple TV connected to the extreme via ethernet, I also have a macbook pro using the airport.
The problem i've got is the powerbook is the main hub between the external hard disk and the apple tv but it's started to not hold a connection to the lacie i keep having to tell the powerbook to connect then ok it with a password and as a result i have to keep re syncing things like movies and photos to the apple tv.
Is there a way to automatically connect the powerbook to the hard disk with out it needing a password if not can anyone come up with an explanation as to why the disk has started to unmount after being fine for weeks?
My macbook pro has no problems keeping a connection.
Thanks in advanceI just found out something today which might help you Daniel, but that doesn't solve our problem in a "classic" way...
So I was very obsessed by the fact that Windows Vista could actually access the shared HD with Bonjour and with a lot of testing I found this : let's say my macbook pro was off, if I would access the HD with Vista and then open up the MacBook Pro, then there would be no problem.
Eventually I found out that the problem really came from the fact that my WD MyBook 1Tb external drive was putting itself on standby after a while (which is a good thing actualy). When I was trying to connect to the drive while it was on standby with Finder, it would try to connect forever... however, it would physically wake up the external drive (I could tell by the sound)... but too late for Finder, and no way to access it other than rebooting the Mac... OR crashing Finder (Apple Menu - Force to quit). Then the Finder restarts automatically and the drive works.
I really don't like this solution (having to crash finder) but it works.
PLEASE if someone has a better way, let me know !!! -
Setup Guest Network with OS X Server and Airport Extreme - NEED HELP!
Hi All,
So I have a small business with a Mac Mini Server (10.6.5) and an Airport Extreme. The Airport is handling the routing and DHCP duties, while the Server is handling the DNS. The Airport is pointed to pull DNS from the Server. All internal systems work great accessing the internet and folders on the Server.
I need to setup a Guest network for internet access, so I turned this function on in the Airport Extreme. It sets up fine, but if you connect to that new Guest Network the system hangs trying to open a web page. My thinking is since the Server is the one handling the DNS it is not working for Guest computers since they are not part of our internal network. At least that is my theory, I could be wrong.
With this type of setup what do I need to modify to get this working? Anyone have any ideas?After trying for days to figure this out I was finally able to get a working solution and I now have my APE providing a guest and main network while using my lion server as the Dsn server for the main network.
The setup is a bit of a hack and does require you to have at least two devices with staticly assigned ip information on the main network but it does allow you to serve dhcp for both networks from the server and make some services available to the guest network such as iTunes remote for parties.
1) delete your custom Dns entries from the Internet settings in the APE and set two dhcp reservations for .2 and .3 (in this case my Mac mini server and my airport express)
2) reduce the dhcp range to only have 2 available IPs (10.0.1.2-10.0.1.3) and save settings
3) on a computer connected to the main network install wireshark and begin sniffing for packets. Connect at least one device to your guest network and look for any packets that have an ip from your guest network (usually 172.16.42.x) once you capture one of these packets expand the vlan information. This should list a vlan ID ( in my case this was 1003. I would suspect this is universal but do not know)
4) on your server open network preferences, click the gear at the bottom and click "manage virtual interfaces", add a vlan that matches the vlan ID from above. Click ok and apply your settings. The vlan interface should get an ip in the guest network range from your APE.
* if you are running lion you will need to install server admin tools before proceeding*
5) open server admin and add the dhcp service. Create an entry for your primary network (ex: 10.0.1.x) make the dhcp range one higher than the settings in step 2 ( ie: 10.0.1.4 to 10.0.1.253) assign this to the physical interface. Make sure this entry has your internal DNA servers
6) add another entry for the guest networks ip range (ex: 172.16.42.x) again set it one ip higher than step 2 ( 172.16.42.4 to 172.16.42.253) save and activate both ranges. Assign this range to the vlan interface. Make sure this entry either contains your isps dns servers or another public dns server. Turn on dhcp.
Because you have now assigned the only two addresses in the APEs pool for your primary network to static entries there will not be any addresses to assign and the APE will not respond to requests. This will allow your server to pick up the work of assigning IPs. As for your guest network, the APE will assign IPs for two host and then stop. Your clients may either get an IP from the APE or the osx server so both should have the same info. Just make sure the two static clients on your main network have the local DNA servers entered manually. -
Pinwheel and popups on Mac.
My Mac is a few years old and now slow on internet, constant pinwheel and popups.
How do I improve performance and get rid of problems??Anti virus software installed ???
How much free space on the startup disk?
When you post for help, please state which OS X is installed.
Click the Apple () menu top left in your screen. From the drop down menu click About This Mac.
The version is noted there. -
When im trying to edit a screen shot, my ipod crashes and turns back on. help!
so i was trying to edit a screen shot from instagram, and my ipod decides to randomly shut off and turn back on. it happens on about every 5th photo and is extremly annoying. help!
That is a bug in iOS 5.1.1, Restoring the iPod might prevent those crashes
-
I have been trying to download a couple of apps and keep getting the message "cannot connect to iTunes." This is nonsense because I can access both the app store and iTunes directly. I've downloaded other items today with no problem. Now all of a sudden I'm getting this error whenever I try to download an app or update an existing one. And it doesn't help that that it practically takes an act of congress to access a human being to ask a simple question. I would very much appreciate any help I can get in resolving this issue. I have already tried rebooting my iPad and my software is up to date. Haven't tried it with my iPhone yet. Thanks.
You can't use Safari to download iPad apps. Only use iTunes/App Store.
Cheers, Tom -
My Apple account password has been reset a couple times due to Apple telling me my passwords are incorrect. I know they aren't because I have already had to change the password three times, and I keep record of my password. Yet, it continuously tells me my password is incorrect. I have just changed it, again, and now I cannot log into the itunes store to download an app because it's telling me my new password is incorrect.
I just bought the new iphone 5s today, so does this have anything to do with it? Please help, this is extremely frustrating.Need to Resume download to complete the ongoing Process.
Last Resort, put the iPhone in DFU mode (Google How to do that). Connect in iTunes. Follow on-screen prompts to Restore. All Data would be lost, if not backed up earlier.
To save the photographs you may have to use third party software. Google is your friend. -
the apps we have downloaded are not working, please help, extremely frustrated with our ipod 4
See my previous reply for for the apps closing.
For the wifi problem:
Does the iOS device connect to other networks?
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect OK before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
ANNOYING MACKEEPER TABS AND POPUP ADS
Hi there,
I bought a new macbook air 2 weeks ago, all has been well and good (new to mac products, always for android, still am).
Safari has also been good, as well as chrome, but as of recently, this whole "MacKeeper", "Zeobit.com" **** is completely taking over my search engines etc, problems including:
- Clean up mac ads everywhere, as well as the typical "Get a new iPhone 5' rubbish
- When clicking on links, my top sites tab shows up as well as the typical "MacKeeper" download page in another. I can only open links by pressing command to open in new tabs, however my top sites tab opens as well as the Mackeeper download page, along with it's fling annoying ads
- Ads as well before relevant google search links, like "Pages related to...." With zeobit.com on every inch of my ******* screen
Note that:
- I HAVE NOT downloaded anything to do with mackeeper, so uninstalling programs etc is unnecessary information - purely mackeeper tab and popup annoyances
- I have TRIED to 'restart' safari and remove cache, nothing works
- I have done the whole system preferences, privacy, remove all website data (which this zeobit.com **** is listed), and I remove zeobit.com but it just goes back on the list when I go through this process again
- Yes I have 'block popup ads' ticked
Can someone give me a solution to removing these popups with anything to do with zeobit.com and fling mackeeper which doesn't require me to read a long page of information? I'm about to smash my screen in here.You installed the "DownLite" trojan, perhaps under a different name. Remove it as follows.
Malware is constantly changing to get around the defenses against it. The instructions in this comment are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
Back up all data.
Triple-click anywhere in the line below on this page to select it:
/Library/LaunchAgents/com.vsearch.agent.plist
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item named "VSearch" selected. Drag the selected item to the Trash. You may be prompted for your administrator login password.
Repeat with each of these lines:
/Library/LaunchDaemons/com.vsearch.daemon.plist
/Library/LaunchDaemons/com.vsearch.helper.plist
/Library/LaunchDaemons/Jack.plist
Restart the computer and empty the Trash. Then delete the following items in the same way:
/Library/Application Support/VSearch
/Library/PrivilegedHelperTools/Jack
/System/Library/Frameworks/VSearch.framework
Some of these items may be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
From the Safari menu bar, select
Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need, including any that have the word "Spigot" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
This trojan is distributed on illegal websites that traffic in pirated movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect much worse to happen in the future.
You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that the DownLite developer has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing, has not done so, even though it's aware of the problem. This failure of oversight is inexcusable and has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return. -
Please help, I'm extremely frustrated. ipod is stuck in recovery mode. Connected to different computer to restore and after 75 minutes of downloading get a message that there was a Problem downloading, network connection timed out. Cannot get past "connect to itunes" on ipod.
Disabling the computer's antivirus and firewall during the download and update usually resolves that error.
-
MBP constant crashing and one very upset wife HELP PLEASE
Well I am at my wits end and I need some help, I am running a MBP, 10.7.1, stock everything, I have not upgraded RAM or HDD
I went out of town about 8 weeks ago and when I came back, tried to turn on my mac and it wouldn't come on. I finally lion clean install and have been running fine every since.
Then the past week I have been experience several problem
1- I can not shut down my machine. I tried to logout, and then shutdown, this worked for a bit. It has stopped working. I have also tried to hold opt when I shut down.
I also check TOP in terminal before shutdown and kill any processes that may be hanging things up, manually quit all applications before shutting down.
Nothing I do works, is there a way to have the system shutdown with a terminal window open so I can see what process is hanging things up?
2- The larger issue is that my computer is constantly crashing, nothing shows up on the screen everything just locks up.
This is happening 3-4 times in the first hour of using the machine. It has gotten to the point that when I turn on the machine I let it sit for 15 minutes before I do anything.
I have tried to force quit things, but it won't work. I finally hold the power button for 5 secs and force it to shut down.
I checked add ons in terminal via it showed me
kextstat -kl | awk '!/com\.apple/{printf "%s %s\n", $6, $7}'
it showed me
at.obdev.nke.LittleSnitch (2.4.4)
com.huawei.driver.HuaweiDataCardACMData (4.20.00)
com.huawei.driver.HuaweiDataCardECMControl (1.26.00)
com.huawei.driver.HuaweiDataCardECMData (1.27.00)
I have also clean caches/ and so on to make sure there wasn't a bad file.
This morning I noticed that a crash report keeps getting written each day, the same exact one, I will post a copy below. I am new to mac's and just about had my wife convinced of them. She is beginning to loose that trust and is very upset with me. Please help!!
Process:
helpd [8193]
Path:
/System/Library/PrivateFrameworks/HelpData.framework/Versions/A/Resources/helpd
Identifier:
helpd
Version:
1.1.0 (68)
Code Type:
X86-64 (Native)
Parent Process: launchd [131]
Date/Time:
2012-06-24 20:31:02.777 +0000
OS Version:
Mac OS X 10.7.1 (11B26)
Report Version: 9
Crashed Thread: 7 com.apple.NSURLConnectionLoader
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: 0x000000000000000d, 0x0000000000000000
VM Regions Near 0:
-->
__TEXT
0000000100eed000-0000000100efd000 [ 64K] r-x/rwx SM=COW /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/Resources/helpd
Application Specific Information:
objc[8193]: garbage collection is OFF
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib
0x0000000101b9667a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x0000000101b95d71 mach_msg + 73
2 com.apple.CoreFoundation
0x000000010159c29c __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation
0x00000001015a4a04 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation
0x00000001015a4216 CFRunLoopRunSpecific + 230
5 com.apple.CoreFoundation
0x00000001015b3f2f CFRunLoopRun + 95
6 helpd
0x0000000100ef6f40 0x100eed000 + 40768
7 helpd
0x0000000100eee100 0x100eed000 + 4352
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x0000000101b987e6 kevent + 10
1 libdispatch.dylib
0x000000010196260e _dispatch_mgr_invoke + 923
2 libdispatch.dylib
0x000000010196119e _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib
0x0000000101b98192 __workq_kernreturn + 10
1 libsystem_c.dylib
0x0000000101a48594 _pthread_wqthread + 758
2 libsystem_c.dylib
0x0000000101a49b85 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib
0x0000000101b98192 __workq_kernreturn + 10
1 libsystem_c.dylib
0x0000000101a48594 _pthread_wqthread + 758
2 libsystem_c.dylib
0x0000000101a49b85 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib
0x0000000101b98192 __workq_kernreturn + 10
1 libsystem_c.dylib
0x0000000101a48594 _pthread_wqthread + 758
2 libsystem_c.dylib
0x0000000101a49b85 start_wqthread + 13
Thread 5:: Dispatch queue: com.apple.root.default-priority
0 libsystem_kernel.dylib
0x0000000101b97e42 __semwait_signal + 10
1 libsystem_c.dylib
0x00000001019fcdea nanosleep + 164
2 libsystem_c.dylib
0x00000001019fcc2c sleep + 61
3 com.apple.helpbookPlugin
0x0000000106a60363 0x106a5a000 + 25443
4 com.apple.Foundation
0x0000000100f7d0b0 -[__NSOperationInternal start] + 705
5 com.apple.Foundation
0x0000000100f903d2 ____NSOQSchedule_block_invoke_2 + 124
6 libdispatch.dylib
0x000000010196090a _dispatch_call_block_and_release + 18
7 libdispatch.dylib
0x00000001019617e9 _dispatch_worker_thread2 + 255
8 libsystem_c.dylib
0x0000000101a483da _pthread_wqthread + 316
9 libsystem_c.dylib
0x0000000101a49b85 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib
0x0000000101b97e42 __semwait_signal + 10
1 libsystem_c.dylib
0x00000001019fcdea nanosleep + 164
2 libsystem_c.dylib
0x00000001019fcc2c sleep + 61
3 com.apple.helpbookPlugin
0x0000000106a637f8 0x106a5a000 + 38904
4 com.apple.Foundation
0x0000000100f8f1ea -[NSThread main] + 68
5 com.apple.Foundation
0x0000000100f8f162 __NSThread__main__ + 1575
6 libsystem_c.dylib
0x0000000101a468bf _pthread_start + 335
7 libsystem_c.dylib
0x0000000101a49b75 thread_start + 13
Thread 7 Crashed:: com.apple.NSURLConnectionLoader
0 com.apple.CFNetwork
0x0000000102098485 __CFURLCache::RemoveResponseFromCacheContainers(__CFURLCacheNode*, _CFCachedURLResponse const*, __CFString const*, bool) + 39
1 com.apple.CFNetwork
0x0000000102094e96 __CFURLCache::AddResponseIntoCacheContainers(__CFString const*, __CFURLCacheNode*, bool) + 264
2 com.apple.CFNetwork
0x0000000102094cfe __CFURLCache::CreateAndStoreCacheNode(__CFURLCacheNode*, _CFCachedURLResponse const*, __CFString const*, _CFURLRequest const*, void const*, bool, bool&) + 280
3 com.apple.CFNetwork
0x000000010206a2ef AddCacheTask(__CFURLCacheNode*) + 403
4 com.apple.CFNetwork
0x0000000102073457 __CFURLCache::CopyResponseForRequest(_CFURLRequest const*, bool) + 577
5 com.apple.CFNetwork
0x0000000102075072 URLConnectionLoader::loaderScheduleLoad(_CFURLRequest const*) + 204
6 com.apple.CFNetwork
0x00000001021479c8 URLConnectionLoader::LoaderConnectionEventQueue::processAllEventsAndConsumePayl oad(XConnectionEventInfo<XLoaderEvent, XLoaderEventParams>*, long) + 648
7 com.apple.CFNetwork
0x0000000102074f0d URLConnectionLoader::processEvents() + 111
8 com.apple.CFNetwork
0x000000010206ff96 MultiplexerSource::perform() + 212
9 com.apple.CoreFoundation
0x000000010157e241 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
10 com.apple.CoreFoundation
0x000000010157daad __CFRunLoopDoSources0 + 253
11 com.apple.CoreFoundation
0x00000001015a48d9 __CFRunLoopRun + 905
12 com.apple.CoreFoundation
0x00000001015a4216 CFRunLoopRunSpecific + 230
13 com.apple.Foundation
0x0000000100f9aa97 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 335
14 com.apple.Foundation
0x0000000100f8f1ea -[NSThread main] + 68
15 com.apple.Foundation
0x0000000100f8f162 __NSThread__main__ + 1575
16 libsystem_c.dylib
0x0000000101a468bf _pthread_start + 335
17 libsystem_c.dylib
0x0000000101a49b75 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib
0x0000000101b98192 __workq_kernreturn + 10
1 libsystem_c.dylib
0x0000000101a48594 _pthread_wqthread + 758
2 libsystem_c.dylib
0x0000000101a49b85 start_wqthread + 13
Thread 9:
0 libsystem_kernel.dylib
0x0000000101b97bca __psynch_cvwait + 10
1 libsystem_c.dylib
0x0000000101a4a274 _pthread_cond_wait + 840
2 com.apple.Foundation
0x0000000100f9c061 -[__NSOperationInternal waitUntilFinished] + 138
3 com.apple.Foundation
0x0000000100f9bee7 -[NSOperationQueue waitUntilAllOperationsAreFinished] + 310
4 com.apple.helpbookPlugin
0x0000000106a681f2 0x106a5a000 + 57842
5 com.apple.Foundation
0x0000000100f8f1ea -[NSThread main] + 68
6 com.apple.Foundation
0x0000000100f8f162 __NSThread__main__ + 1575
7 libsystem_c.dylib
0x0000000101a468bf _pthread_start + 335
8 libsystem_c.dylib
0x0000000101a49b75 thread_start + 13
Thread 7 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000016 rbx: 0xb000000000000000 rcx: 0x00007fd54aa9a2b0 rdx: 0xb000000000000000
rdi: 0x00007fd549421920 rsi: 0x00007fd54a814ff0 rbp: 0x000000010a352970 rsp: 0x000000010a3528e0
r8: 0x0000000000000000 r9: 0x00000000000000c1 r10: 0x0000000000000050 r11: 0x000000010177f540
r12: 0x00007fd54a814ff8 r13: 0xb000000000000000 r14: 0x00007fd54a814ff0 r15: 0x00007fd54aa9a2b0
rip: 0x0000000102098485 rfl: 0x0000000000010246 cr2: 0x000000000d8fb22c
Logical CPU: 1
Binary Images:
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0x101b16000 -
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0x101b28000 -
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0x101b81000 -
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0x101bb7000 -
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0x101bc4000 -
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0x101bce000 -
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0x101beb000 -
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0x101c21000 -
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0x103596000 -
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0x103f05000 -
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0x104011000 -
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0x1040c8000 -
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0x1041d6000 -
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0x1043da000 -
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0x10449f000 -
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0x1044b0000 -
0x1045bdfff libJP2.dylib (??? - ???) <D8257CEE-A1C3-394A-8193-6DB7C29A15A8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x1045f2000 -
0x1045f5fff libRadiance.dylib (??? - ???) <DCDA308D-4856-3631-B6D7-7A8B94169BC0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x1045ff000 -
0x104738fef com.apple.vImage (5.0 - 5.0) <C45D2CBE-FA15-3D13-9E9D-A3BF57B84BBE> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x10475c000 -
0x10475cfff com.apple.Accelerate.vecLib (3.7 - vecLib 3.7) <4CC14F7C-BCA7-3CAC-BEC9-B06576E5A15B> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x104766000 -
0x1047c6fff libvDSP.dylib (325.3.0 - compatibility 1.0.0) <74B62E70-4189-3022-8FC9-1182EA7C6E34> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x1047cf000 -
0x104865ff7 libvMisc.dylib (325.3.0 - compatibility 1.0.0) <AC5A384A-FA5A-3307-9CED-BD69E6F12A09> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x104876000 -
0x104ca3fff libLAPACK.dylib (??? - ???) <4F2E1055-2207-340B-BB45-E4F16171EE0D> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x104d08000 -
0x1052ecfaf libBLAS.dylib (??? - ???) <D62D6A48-5C7A-3ED6-875D-AA3C2C5BF791> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x10532e000 -
0x105433ff7 libFontParser.dylib (??? - ???) <22AADE96-E54D-3918-9DFA-1967F8B21E54> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x105494000 -
0x1054e7fff libFontRegistry.dylib (??? - ???) <8FE14D77-1286-3619-A02E-0AC1A622596E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x105511000 -
0x105550ff7 libcups.2.dylib (2.9.0 - compatibility 2.0.0) <DE681910-3F7F-3502-9937-AB8008CD281A> /usr/lib/libcups.2.dylib
0x105567000 -
0x10558bff7 com.apple.Kerberos (1.0 - 1) <2FF2569B-F59A-371E-AF33-66297F512CB3> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x1055a7000 -
0x1055dafff com.apple.GSS (2.1 - 2.0) <A150154E-40D3-345B-A92D-3A023A55AC52> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x1055f6000 -
0x105615fff libresolv.9.dylib (46.0.0 - compatibility 1.0.0) <33263568-E6F3-359C-A4FA-66AD1300F7D4> /usr/lib/libresolv.9.dylib
0x105626000 -
0x10571bfff libiconv.2.dylib (7.0.0 - compatibility 7.0.0) <5C40E880-0706-378F-B864-3C2BD922D926> /usr/lib/libiconv.2.dylib
0x10572b000 -
0x1057b0ff7 com.apple.Heimdal (2.1 - 2.0) <E4CD970F-8DE8-31E4-9FC0-BDC97EB924D5> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x1057dc000 -
0x1057e1fff com.apple.OpenDirectory (10.7 - 144) <E8AACF47-C423-3DCE-98F6-A811612B1B46> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x1057f1000 -
0x1057fcfff com.apple.CommonAuth (2.1 - 2.0) <49949286-61FB-3A7F-BF49-0EBA45E2664E> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x106a5a000 -
0x106a6efff com.apple.helpbookPlugin (1.1.0 - 68) <CFE859E6-D3A3-3654-9BAB-D57E3E2FA02D> /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/Resources/Helpb ook Plugin.bundle/Contents/MacOS/Helpbook Plugin
0x106a7a000 -
0x106a95fff com.apple.SemanticDocumentManagement (1.1.25 - 1.1.25) <50117803-4EF6-37CF-A590-B80CFDFEF4B9> /System/Library/PrivateFrameworks/SemanticDocumentManagement.framework/Versions /A/SemanticDocumentManagement
0x106aa5000 -
0x106ab9fff com.metaobject.MPWXmlCore (5.1.1 - 5.1.1) <55B47601-7DE5-3D01-8663-6F82D0D61749> /System/Library/PrivateFrameworks/MPWXmlCore.framework/Versions/A/MPWXmlCore
0x106ad0000 -
0x106afbfff com.apple.speech.LatentSemanticMappingFramework (2.8.10 - 2.8.10) <09D59AFB-6CCD-37E1-8A41-8C45217E7612> /System/Library/Frameworks/LatentSemanticMapping.framework/Versions/A/LatentSem anticMapping
0x106b0d000 -
0x106ccefe7 com.apple.CoreData (103 - 358.4) <8D8ABA2E-0161-334D-A7C9-79E5297E188B> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x106d8e000 -
0x107986fff com.apple.AppKit (6.7 - 1138) <C8D2FDDA-B9D5-3948-A376-6B9B6F0596C6> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x1080bb000 -
0x1080c8ff7 libbz2.1.0.dylib (1.0.5 - compatibility 1.0.0) <8EDE3492-D916-37B2-A066-3E0F054411FD> /usr/lib/libbz2.1.0.dylib
0x1080cd000 -
0x1080d8ff7 com.apple.speech.recognition.framework (4.0.19 - 4.0.19) <7ADAAF5B-1D78-32F2-9FFF-D2E3FBB41C2B> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x1080e1000 -
0x108104ff7 com.apple.RemoteViewServices (1.0 - 1) <EB549657-8EDC-312A-B8BE-DEC3E160AC3D> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
0x108124000 -
0x10827dff7 com.apple.audio.toolbox.AudioToolbox (1.7 - 1.7) <296F10D0-A871-39C1-B8B2-9200AB12B5AF> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x1082fc000 -
0x108411fff com.apple.DesktopServices (1.6.0 - 1.6.0) <208D40FC-8BBE-330F-B999-18771BEA6895> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x10846c000 -
0x10878ffff com.apple.HIToolbox (1.7 - ???) <10FA3432-6638-39D9-8681-9E95298D239E> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x1088d2000 -
0x108a71fff com.apple.QuartzCore (1.7 - 269.0) <E0AFC745-4AC5-36E3-9827-E5344721071D> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x108b19000 -
0x108b7bff7 com.apple.coreui (0.3 - 162) <A752F9D0-1CAE-340F-B2D2-95EEF242B301> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x108bb7000 -
0x108c1eff7 com.apple.audio.CoreAudio (4.0.0 - 4.0.0) <0B715012-C8E8-386D-9C6C-90F72AE62A2F> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x108c48000 -
0x108c5ffff com.apple.MultitouchSupport.framework (220.62 - 220.62) <7EF58A7E-CB97-335F-A025-4A0F00AEF896> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x108c6e000 -
0x108c95fff com.apple.PerformanceAnalysis (1.10 - 10) <2A058167-292E-3C3A-B1F8-49813336E068> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x108cb2000 -
0x108cd8ff7 com.apple.framework.familycontrols (3.0 - 300) <72FEA71A-5865-3875-97E9-3C8C96B7F7FA> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x108cf1000 -
0x108d95fef com.apple.ink.framework (1.3.2 - 110) <F69DBD44-FEC8-3C14-8131-CC0245DBBD42> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x108dc9000 -
0x108dd8fff com.apple.opengl (1.7.4 - 1.7.4) <38AF4430-7E81-3C98-9330-21DCDA90507E> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x108de0000 -
0x108e08ff7 com.apple.CoreVideo (1.7 - 70.0) <59D5B407-CCB6-3406-8C55-C1B0168D7DC2> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x108e21000 -
0x109092fff com.apple.CoreImage (7.77 - 1.0.1) <AB6ECCF3-4B04-3363-9158-08F305BF15FA> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x10917d000 -
0x1091d1ff7 com.apple.ScalableUserInterface (1.0 - 1) <1873D7BE-2272-31A1-8F85-F70C4D706B3B> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
0x1091f6000 -
0x109248ff7 libGLU.dylib (??? - ???) <C3CE8BA0-470F-3BCE-B17C-A31E70E035F2> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x109257000 -
0x10925dfff libGFXShared.dylib (??? - ???) <DE6987C5-81AC-3AE6-84F0-138C9636D412> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x109263000 -
0x109279fff libGL.dylib (??? - ???) <22064411-0A62-373C-828B-0AA2BA2A8D34> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x10928b000 -
0x1092caff7 libGLImage.dylib (??? - ???) <29F82AD9-45F0-3AC5-A4A4-B767EC555D82> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x1092d2000 -
0x1092d5fff libCoreVMClient.dylib (??? - ???) <9E9F7B24-567C-3102-909C-219CF2B191FD> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x1092da000 -
0x109307ff7 com.apple.opencl (1.50.62 - 1.50.62) <616ADE61-11D1-3816-A255-3F0F80F2EAC8> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x109313000 -
0x1097baff7 FaceCoreLight (1.4.2 - compatibility 1.0.0) <6F89E9A9-DEB6-32B5-8B50-3B97F5DB597D> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLi ght
0x109c92000 -
0x109d34ff7 com.apple.securityfoundation (5.0 - 55005) <0D59908C-A61B-389E-AF37-741ACBBA6A94> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x109d84000 -
0x109d8bff7 com.apple.CommerceCore (1.0 - 17) <AA783B87-48D4-3CA6-8FF6-0316396022F4> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x109d94000 -
0x109e02fff com.apple.CoreSymbolication (2.1 - 66) <E1582596-4157-3535-BF1F-3BAE92A0B09F> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x109e40000 -
0x109ea4fff com.apple.Symbolication (1.2 - 83.1) <0C6F8907-6829-3409-99AC-ACC62923DE98> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x109ee0000 -
0x109f1afff com.apple.DebugSymbols (2.1 - 85) <AEF473A5-25BF-3FB7-9A07-320D9CB85959> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x10a030000 -
0x10a032fff com.apple.kbPlugin (1.1.0 - 67) <E924984C-5422-387E-9F22-26201BE5D076> /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/Resources/KB Plugin.bundle/Contents/MacOS/KB Plugin
0x10a038000 -
0x10a061fff com.apple.CoreServicesInternal (113.7 - 113.7) <ACAC98CD-5941-39DB-951A-2509DCCD22FD> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/CoreServicesIn ternal
0x10a103000 -
0x10a195ff7 com.apple.xquery (1.3 - 29) <02B0E724-CC18-3D60-8FBE-8BDB458C155A> /System/Library/PrivateFrameworks/XQuery.framework/XQuery
0x7fff60aed000 -
0x7fff60b21ac7 dyld (195.5 - ???) <4A6E2B28-C7A2-3528-ADB7-4076B9836041> /usr/lib/dyld
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 1
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 825
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=111.9M resident=87.5M(78%) swapped_out_or_unallocated=24.5M(22%)
Writable regions: Total=49.5M written=11.3M(23%) resident=14.9M(30%) swapped_out=0K(0%) unallocated=34.6M(70%)
REGION TYPE
VIRTUAL
===========
=======
MALLOC
29.4M
MALLOC guard page
48K
Memory tag=243
4K
SQLite page cache
480K
STACK GUARD
56.0M
Stack
12.6M
VM_ALLOCATE
76K
__CI_BITMAP
80K
__DATA
12.4M
__IMAGE
1256K
__LINKEDIT
21.5M
__TEXT
90.4M
__UNICODE
544K
mapped file
15.6M
shared memory
312K
===========
=======
TOTAL
240.7MThanks for all of your help, I thought that the USB modem was the problem. Unfortunately this is the only internet where we are.
Today I went ahead and found any processess that the USB modem was running and terminated it. Then I tried to shutdown, but it wouldn't again, I went through console and found this this. . . thoughts on what this could mean?
6/30/12 5:05:01.331 PM warmd: [_bootcachectl_add_i386_shared_cache_if_necessary:2551] Unable to open /var/db/dyld/dyld_shared_cache_i386 to add it to the boot cache: 2 No such file or directory
6/30/12 5:05:04.565 PM warmd: [_bootcachectl_add_i386_shared_cache_if_necessary:2551] Unable to open /var/db/dyld/dyld_shared_cache_i386 to add it to the boot cache: 2 No such file or directory
6/30/12 5:05:05.059 PM com.apple.launchd.peruser.501: (com.apple.talagent[138]) Exited: Killed: 9
6/30/12 5:05:05.060 PM com.apple.launchd.peruser.501: (com.apple.quicklook[16901]) Exited: Killed: 9
6/30/12 5:05:05.060 PM com.apple.launchd.peruser.501: ([0x0-0x1a01a].com.apple.AppleSpell[203]) Exited: Killed: 9
6/30/12 5:05:05.066 PM mds: (Error) Server: ==== XPC handleXPCMessage XPC_ERROR_CONNECTION_INVALID
6/30/12 5:05:05.071 PM 1PasswordAgent: Shutting down 1PasswordAgent 3.8.19 #31419 built Apr 19 2012 13:26:48
6/30/12 5:05:05.075 PM com.apple.launchd.peruser.501: (com.apple.mdworker.pool.0[16887]) Exited: Terminated: 15
6/30/12 5:05:05.130 PM loginwindow: DEAD_PROCESS: 46 console
6/30/12 5:05:05.155 PM warmd: [_bootcachectl_add_i386_shared_cache_if_necessary:2551] Unable to open /var/db/dyld/dyld_shared_cache_i386 to add it to the boot cache: 2 No such file or directory
6/30/12 5:05:05.485 PM shutdown: halt by tcf:
6/30/12 5:05:05.485 PM shutdown: SHUTDOWN_TIME: 1341075905 484983
I have also had two crashes today that generated crash reports, both generated almost identical reports. Thse reports are similar as the ones before, and questionable software has been removed. What next to try?
Both crash reports where the same and looked like this
Process:
helpd [165]
Path:
/System/Library/PrivateFrameworks/HelpData.framework/Versions/A/Resources/helpd
Identifier:
helpd
Version:
1.1.0 (68)
Code Type:
X86-64 (Native)
Parent Process: launchd [125]
Date/Time:
2012-06-30 14:24:11.498 +0000
OS Version:
Mac OS X 10.7.1 (11B26)
Report Version: 9
Crashed Thread: 4 Dispatch queue: com.apple.root.default-priority
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: 0x000000000000000d, 0x0000000000000000
VM Regions Near 0:
-->
__TEXT
000000010e6d3000-000000010e6e3000 [ 64K] r-x/rwx SM=COW /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/Resources/helpd
Application Specific Information:
objc[165]: garbage collection is OFF
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib
0x000000010f37867a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x000000010f377d71 mach_msg + 73
2 com.apple.CoreFoundation
0x000000010ed6b29c __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation
0x000000010ed73a04 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation
0x000000010ed73216 CFRunLoopRunSpecific + 230
5 com.apple.CoreFoundation
0x000000010ed82f2f CFRunLoopRun + 95
6 helpd
0x000000010e6dcf40 0x10e6d3000 + 40768
7 helpd
0x000000010e6d4100 0x10e6d3000 + 4352
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x000000010f37a7e6 kevent + 10
1 libdispatch.dylib
0x000000010f13360e _dispatch_mgr_invoke + 923
2 libdispatch.dylib
0x000000010f13219e _dispatch_mgr_thread + 54
Thread 2:: Dispatch queue: com.apple.root.default-priority
0 libsystem_kernel.dylib
0x000000010f379e42 __semwait_signal + 10
1 libsystem_c.dylib
0x000000010f1dbdea nanosleep + 164
2 libsystem_c.dylib
0x000000010f1dbc2c sleep + 61
3 com.apple.helpbookPlugin
0x00000001141d4363 0x1141ce000 + 25443
4 com.apple.Foundation
0x000000010e7590b0 -[__NSOperationInternal start] + 705
5 com.apple.Foundation
0x000000010e76c3d2 ____NSOQSchedule_block_invoke_2 + 124
6 libdispatch.dylib
0x000000010f13190a _dispatch_call_block_and_release + 18
7 libdispatch.dylib
0x000000010f1327e9 _dispatch_worker_thread2 + 255
8 libsystem_c.dylib
0x000000010f2273da _pthread_wqthread + 316
9 libsystem_c.dylib
0x000000010f228b85 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib
0x000000010f37a192 __workq_kernreturn + 10
1 libsystem_c.dylib
0x000000010f227594 _pthread_wqthread + 758
2 libsystem_c.dylib
0x000000010f228b85 start_wqthread + 13
Thread 4 Crashed:: Dispatch queue: com.apple.root.default-priority
0 com.apple.CFNetwork
0x000000010f881485 __CFURLCache::RemoveResponseFromCacheContainers(__CFURLCacheNode*, _CFCachedURLResponse const*, __CFString const*, bool) + 39
1 com.apple.CFNetwork
0x000000010f87de96 __CFURLCache::AddResponseIntoCacheContainers(__CFString const*, __CFURLCacheNode*, bool) + 264
2 com.apple.CFNetwork
0x000000010f87dcfe __CFURLCache::CreateAndStoreCacheNode(__CFURLCacheNode*, _CFCachedURLResponse const*, __CFString const*, _CFURLRequest const*, void const*, bool, bool&) + 280
3 com.apple.CFNetwork
0x000000010f882f7e __CFURLCache::DoBulkLookupAndStoreBasedOnTime(__CFString const*) + 666
4 com.apple.CFNetwork
0x000000010f882cc5 __ExecuteSQLSelectAndCreateResponse_block_invoke_6 + 80
5 libdispatch.dylib
0x000000010f13190a _dispatch_call_block_and_release + 18
6 libdispatch.dylib
0x000000010f1327e9 _dispatch_worker_thread2 + 255
7 libsystem_c.dylib
0x000000010f2273da _pthread_wqthread + 316
8 libsystem_c.dylib
0x000000010f228b85 start_wqthread + 13
Thread 5:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib
0x000000010f379bf2 __psynch_mutexwait + 10
1 libsystem_c.dylib
0x000000010f2241a1 pthread_mutex_lock + 545
2 com.apple.CFNetwork
0x000000010f85c356 __CFURLCache::CopyResponseForRequest(_CFURLRequest const*, bool) + 320
3 com.apple.CFNetwork
0x000000010f85e072 URLConnectionLoader::loaderScheduleLoad(_CFURLRequest const*) + 204
4 com.apple.CFNetwork
0x000000010f9309c8 URLConnectionLoader::LoaderConnectionEventQueue::processAllEventsAndConsumePayl oad(XConnectionEventInfo<XLoaderEvent, XLoaderEventParams>*, long) + 648
5 com.apple.CFNetwork
0x000000010f85df0d URLConnectionLoader::processEvents() + 111
6 com.apple.CFNetwork
0x000000010f858f96 MultiplexerSource::perform() + 212
7 com.apple.CoreFoundation
0x000000010ed4d241 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
8 com.apple.CoreFoundation
0x000000010ed4caad __CFRunLoopDoSources0 + 253
9 com.apple.CoreFoundation
0x000000010ed738d9 __CFRunLoopRun + 905
10 com.apple.CoreFoundation
0x000000010ed73216 CFRunLoopRunSpecific + 230
11 com.apple.Foundation
0x000000010e776a97 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 335
12 com.apple.Foundation
0x000000010e76b1ea -[NSThread main] + 68
13 com.apple.Foundation
0x000000010e76b162 __NSThread__main__ + 1575
14 libsystem_c.dylib
0x000000010f2258bf _pthread_start + 335
15 libsystem_c.dylib
0x000000010f228b75 thread_start + 13
Thread 4 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000016 rbx: 0x0018000000170001 rcx: 0x00007fad7b432b30 rdx: 0x0018000000170001
rdi: 0x00007fad7b420380 rsi: 0x00007fad7b432610 rbp: 0x0000000117824c90 rsp: 0x0000000117824c00
r8: 0x0000000000000000 r9: 0x00000000000000c1 r10: 0x000000000000004c r11: 0x000000010ef4e540
r12: 0x00007fad7b432618 r13: 0x0018000000170001 r14: 0x00007fad7b432610 r15: 0x00007fad7b432b30
rip: 0x000000010f881485 rfl: 0x0000000000010246 cr2: 0x00000001178219c0
Logical CPU: 0 -
i've downloaded some free games for my iphone4 but they are using my internet because they have ads. does anyone know if there are any games that don't have these ads and don't require internet AT ALL?and if i disable my internet connexion, does it help?
Thank you. I put it in airplane mode like you suggested, but it looks to me like all the applications and ads are still running. Anyway, I'm just gonna play when I'm really really bored and use them as less as possible. Thank you again for your quick answer.
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I'm having multiple crashes on my new 5s. I can't connect to my Mac Pro!! Power cord broken. How can I fix this without connecting to my MacBook? Very frustrating and disappointing. Please help!!!
Hi there Rlong50,
You may want to try force closing all open apps and resetting the device as an initial troubleshooting step. Take a look at the articles below for more information.
iOS: Force an app to close
http://support.apple.com/kb/ht5137
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
-Griff W.
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