"contacting server for information" in oulook vba

Hi I am trying to append email body (It is an HTML body with large images ) to word with outlook vba (Actully number of emails body).
1st emails body is copied correctly after which pop up of "contacting server for information" which takes the control . After that due to some peoblem empty spaces are copied on to word document after that.
When I try to run the macro 2-3 time on same set of emails the output created is correct.

Hello Gautam,
What code do you use? Could you be more specific?

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"Contacting server for information" when selecting a mail that has already been read

In Outlook 2013 using an Imap/google account I very often the message “Contacting server for information” when selecting a mail that has ALREADY been read. I am not trying to forward or reply just simply selecting the mail. Why is the program trying to get
information from the server that it already did receive once?
How do I get Outlook to stop this ridicules behavior?

Hi,
Does this issue happen on each email you selected?
Outlook displays this message whenever it needs to load content in your email, but the required content is being downloaded slowly or there is a connectivity issue with the content location.
Please try to go to File > Options > Trust Center > Trust Center Settings > Automatic Download and untick the check box labelled "Don’t Download Pictures Automatically in HTML E-mail Messages or RSS Items". Click OK and then test again.
In addition, if the email has a linked image, the image will not be downloaded locally on the system and it will be downloaded every time you open the email.
Besides, some third-party add-in may also cause such issue. Please try to open Outlook in safe mode and check if this issue continues. To do this, exit Outlook, press Windows key + R to open the Run command, type
outlook /safe and press Enter.
Please let me know the result.
Regards,
Steve Fan
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Outlook 2010 - Contacting server for information

When attempting to print an email that contains many embedded html links (Avis Rentals, SouthWestern Airlines, etc.), Outlook 2010 has a pop-up that reads "Contacting the server for information" where it sits for at least 15 minutes. (I know this has been
asked many times, but I've not found a solution.)
Details:
- This error occurs when running through my firewall, or having the firewall disabled, or the DMZ, or connected directly to our ISP.
- The time it takes for the Preview to appear is directly related to the number of links/images the email contains. The more links I remove from the code, the faster it downloads (by faster, I mean it goes from 15 minutes to 10 minutes.)
- Packet inspection shows Outlook (and Word, as they share an html engine), downloading the same links over and over.
- I have tried this on Windows 7 (64 and 32), and Windows XP (64 and 32), running Office 2010 with Exchange 2010. We did not have this problem until we installed Outlook 2010.
- Tried Office 2010 SP1, but did not fix the problem.
- Problem occurs to a lesser extent when tryng to forward the email - it takes about 2 minutes to forward.
- Word Trust Center logging and Outlook Troubleshoot logging does not show anything.
- Have tried Exchange Cached mode, disabling add-ins, having Outlook use html to connect to Exchange, Turning off Exchange to Outlook encryption, disabling Outlook Anywhere, removed all Add-ins, etc.
Are there any other suggestions? Is there an official fix?

After working with Microsoft on this I am convinced the problem is with the images in the emails that fail. We ran a trace and found that the images linked to were either
not available or improperly designed or both and Outlook retries every one. You can cancel repeatedly (20x for airline itineraries) or block images using the registry kludge. Ultimately, airlines and othersite using
imbedded images need to fix their emails and/or their sites. Here is a trace and Microsoft commentary about a sample itinerary email:
Email Subject: eTicket Itinerary
This email is the itinerary and Outlook user is experiencing same issue while printing and forwarding this particular message
We gathered fiddler trace while reproducing this issue and below is what I found in fiddler trace
GET
http://uwebadmin/img/eTicket/Bullets/dot_Small.gif
502
Fiddler - DNS Lookup Failed (text/html)
GET
http://uwebadmin/img/eTicket/Bullets/dot_Small.gif
502
Fiddler - DNS Lookup Failed (text/html)
GET
http://uwebadmin/img/eTicket/Bullets/dot_Small.gif
502
Fiddler - DNS Lookup Failed (text/html)
Outlook was trying to connect to the above URL (highlighted in yellow) and was failing. Outlook tried connecting to this 88 times.
Try to browse the above URL in a browser
http://uwebadmin/img/eTicket/Bullets/dot_Small.gif and the DNS will not able to resolve this for you.
The key factor in the delay we are seeing is a 1x2.gif image. In your first sample email labeled “eTicket Itinerary”; this HTML code contains 88 of these images in
the body. The original message was designed like a web page, and apparently the web designer felt they couldn’t trust the browser to handle cell spacing and non-breakable spaces, and decided to use a transparent 1x2 pixel GIF image instead. So
any place in the message they wanted to enforce a space, they used an image. This is very bad for Office 2010, since each of these will require an Office Art (OART) shape and an explicit download of the image to include in the forwarded (or printed)
email. In addition, the server has placed the image on a share that is not supporting HTTP 1.1 OPTIONS verb, which eats up valuable time as the server bounces back an error on every image collection.
Simply put, Outlook and Word 2010 are not web browsers. Each image is considered separate from any other (a unique link). This is unlike a web browser which treats images
like a pool of resources and will reuse the same one over and over if two tags share the same link path. So whereas a browser only needs to pull the image once, we will pull it for every image. In addition, given this scenario we don’t guarantee
rendering of content designed for web pages and not email. This is clearly web page designed.
In my opinion the use of images for spacing is a very pre-1998 rendering methodology, and extremely inefficient for modern HTML, but is clearly done for old browsers that didn’t support
explicit table layout. While the company might have wanted to render that way, it makes for an awful email content experience, since users cannot easily select or edit such non-space “spaces”. In addition, to attach each to the file would bulk up the
email since each image would attach unique. Bottom-line, the problem is due to the content itself. It was not designed correctly for use as email (or should I say, in any email you would edit, or plan to view outside a web browser).
Why we don’t see the performance hit when originally opening the email; It’s been explained because we can download images in the background (it is asynchronous).
But to forward or print, we have to pull the images synchronously
because we need the downloads to complete before we can proceed to the next step. So the reason it only occurs on those specific HTML web sites is by design.
I wanted to recap and let you know up front, least two of the results from the repro steps are “by design”.
1) Using images for spacing; e.g. 1x2.gifs totalling 88 images in the body.
2) Each image is downloaded independent and not shared from resource pool, making just collection of images a slow task (by design given the email).
This explains why other HTML emails don’t exhibit this same performance hit by using more modern HTML designs.
- Microsoft tech

"Contacting the server for information. Press ESC to cancel." in Excel when opening

I havea user that when she open an Excel file that is older format 97-2003 it just says "Contacting the server for information. Press ESC to cancel." in the status bar then it hangs. If she press esc about 20 times she get to see the
document but then Excel just hangs and is unresponsive. I dont know if the documents have some connection to template but the user says they dont. Is there any way to disable this behavior ?
I have searched everywhere for a solution but everything is about Word or Outlook and none of those can be applied to Excel.

We had the same issue, however counting for all Office applications including Access.
Thus, something told me this couldn't be application specific, which ruled out the dozens of suggestions you can browse to solve this issue, including removing of printer drivers, Share Point access (we have no SP running), plug-ins, malformed normal.dot,
wrong Registry entries, etc. Antivirus and firewall had also temporarily been disabled with no change.
Also, network shares were marked as "safe" and included as trusted locations.
What pointed to the solution was this:
1. When a trusted location was added in, say, Word, the path, say, T:\Documents was automatically changed to the shared path of our DFS file servers:
\\ourdomain.local\data\department\data\document
2. When I logged in with my Domain Admin account, the issue did not exist.
Thus, it had to do with permissions.
Users had full rights to the network share, here T:\Documents.
They also had read/write rights to the DFS _share_. However, they had no Active Directory rights to the root of DFS, \\ourdomain.local
Adding Domain Users with browse and read rights to
\\ourdomain.local solved the issue at once.
/gustav
Gustav Brock

Outlook clients get "Contacting the server for information"

Hi,
I've recently setup a new production Exchange 2010 Enterprise Edition server running on Windows 2008 R2 Enterprise. Everything is working fine except for user's are getting a pop up in Outlook 2010 that says "contacting the server for information" when fowarding messages with imbedded html. Outlook 2007 user's don't get the pop-up, but it still takes a long time for the message to send. After they click the send button, it just sits on thier screen for about 20 seconds. All other email messages are fine. The messages are small, even a 26kb message will do this. Has anyone seen this before, or have any ideas about what needs to be changed for the messages to be sent out at an acceptable time. All users are configured for cached mode in Outlook and this happens for user's on the same LAN as the server and for user's on a different LAN. At this point, we only have 10 or so user's on the server, but are getting ready to migrate several hundred over.
Thanks,
JScott2

Hi JScott2,
If you test the issue in OWA, will it still take a long time to send? If you use online mode in Outlook, can you reproduce the issue?
The information you mentioned is "Outlook is retrieving data from the Microsoft Exchange server" right? If so, please refer to the suggestions in the following thread:
http://social.technet.microsoft.com/Forums/en-US/exchangesvrclients/thread/b2afa738-0fba-4060-892f-6a3917744811
I also suggest you install latest patch of Exchange 2010 and test the issue, Update Rollup 2 for Exchange Server 2010 (KB979611):
http://www.microsoft.com/downloads/details.aspx?FamilyID=6d3ae3e0-3982-46d6-9e9c-7d7d63fae565&displaylang=en
Hope this helps. Thanks,
Elvis

CONTACTING SEVER FOR INFORMATION OUTLOOK 2010 -2013 TOTAL PAIN

Everything was running great in Outlook 2010 which was a nice change. All of a sudden one day I started getting the "CONTACTING THE SERVER FOR INFORMATION" popup and progress line when I click on some emails. Some with pictures but most not. I
dropped the bucks to upgrade to Office 2013 and what do you know. Same problem in Outlook 2013. I have read about this in the support site until I am blue in the face and have tried every "CURE" proposed. I have a stand alone computer loaded with
Ram and a 50Mhz cable connection. Never ever had this happen in Outlook 2003.
I am way past ready for MICROSOFT to fix this or post something that will really work and not tell people to play with the registry. Fixing this stuff is Microsoft's job not the users who paid for tested working software.
Is it a setting? Anyone Know? I have never had a stall happen downloading pictures or anything else with my mail. Neither has any of the 100 or so Vietnam Pilots I converse with. None of them have upgraded to 2010 or 13 after hearing
of this problem.

Thank you for your time to reply.
I am a simple home user sick and tired of spending weeks or months looking through page after page of internet postings for solutions to a problem that should not
exist.
I am extremely tired of “maybe this will work” solutions the average home user neither understands or should have to understand.
Microsoft wrote the software.
Microsoft got paid a lot for the software for which you do not even get a disk anymore.
Microsoft is responsible for fixing errors in their software, there always is problems, and sending upgrades free of charge to the users.
It is not the users job to spend weeks trying to find an answer to Microsoft Software Errors.
It is not the users responsibility to try to understand posted solutions that may or may not work and ask the Home user to play with registry entries or contact server
owners about subjects they do not understand or work with. Start in safe mode and maybe it will work solutions just go on and on may be fine for technical people but it is not okay for the typical home user.
The thousands of posted efforts of people trying to find answers to this problem for MANY YEARS is an indication of how far reaching the error is yet in all these
years Microsoft Corporation makes no effort to provide a guaranteed solution. Microsoft support people in countries far away from the source of the problem tend to offer technical solutions not workable solutions that work. Solutions that do not
float above the normal home users lever of knowledge and according to thousands of post on the internet do not work.
Before we go farther,
Tell Bill Gates to fix his product. He is obviously not listening nor does he seem to care. Billions in his bank and content to let software errors His company created continue forever.
Years of released software full of bugs is absolute proof of that.
We do not want a list of technical solutions that may work but according to the post do not. We have already done all the option setting changes suggested as
possible solutions and the issue still exist.
This issue never raised its irritating head in Outlook 2000. Why did it pop up in 2010 and 2013?
Thank you for the reply.
Mike

I want a solution to my problem and i hope to see any number to contact you for information i'm from saudi arabia and the problem has not been solved so far and i sent my problem via a Email twice before

I want a solution to my problem and i hope to see any number to contact you for information i'm from saudi arabia and the problem has not been solved so far and i sent my problem via a Email twice before

Most of the people on these forums, including myself, are fellow users - you aren't talking to iTunes Support here.
Have you contacted iTunes Support as was suggested on your duplicate posts :
https://discussions.apple.com/message/22178793#22178793
https://discussions.apple.com/message/22178411#22178411

CONTACTING SEVER FOR INFORMATION OUTLOOK 2010 -2013 problem single user

I have the contacting server problem that popped up in Outlook 2010 after a long time without the issue. Upgraded to 2013 2 weeks ago and same issue.
THIS IS A STAND ALONE COMPUTER. Weeks of sorting through the thousands of post on this issue that Microsoft obviously has no serious intent to correct. Tired of reading the maybe this will work answers relating to servers or requiring safe modes
and other fun things most home users know nothing about and should not have to if Microsoft would fix issues. Not an issue to them after they have the money.
Again, stand alone high end Dell with maxed out ram and over 2 1/2 T HD space on a couple of drives. NEVER had this issue with Office / Outlook 200, 2003 and for a long while with 2010.
Yes I do have a bad attitude about this issue. Mighty tired of MS Software released with known issues since the first package came out. Anyone really think Gates cares one iota about sold packages?

Thank you for the shot sat the Microsoft Error.
This message" contacting server for data" happens when I am opening mail
in Outlook. There is not a constant. Sometimes it does it on every mail as it is opened and sometimes it doesn't., There are many times when this message will not appear when a message is opened but will appear when the
same message is opened later.
Message for=mats from my friends who flew helicopters in Vietnam with me are the same as they have been for many years. Many years that this popup was not an issue. No themes ever and only a few with signatures of the sender as always.
We have always had the many pictures of Vietnam an other things like the US Presidents crotch salutes to OUR flag Never a problem until now on occasion and we use to never use pictures as attachments unless there were a lot of them at one time.
Running the same Virus Software I have ran for many years, McAfee. Aside from having this issue come out of the blue with Outlook 2010 and continue to survive when I upgraded to 2013.
Bottom line is I have changed nothing aside from having this irritating bug crop up in 2010 yet not in any of the previous releases or over a year of using 2010. What ever happened in 2010 was persistent enough to survive the upgrade to 2013.
One last thing, I have my internet speed increased by Comcast which based on timing could not have created the issue.
Thank you.
AH1G Driver

Precalculation Server for Information Broadcasting

Hi Folks,
Do we need Precalculation server to use Information Broadcasting in BW7.0?
I am especially interested in using the Filling OLAP Cache functionality in Information Broadcasting to fill OLAP cache for one workbook.
Need your help on this.
Regards,
Sn

Hi Raghavendra \ NS,
We have only one application server. The issue might be because of the broadcast settings which I am giving to fill the OLAP Cache.
In my current query there are two variables one is on business unit and the other one is on calendar month. Both the variables are optional.
Business Unit variable accepts multiple single values as input and the calendar month is selection-option variable.
Now My problem is if I fill cache with a variant, without providing any value for Business Unit variable (i.e for all the business Units ) and Calendar month values as 01.2010 to 11.2010, then when I execute the query for Business Unit x and Calendar month 10.2010- this is not picking data from cache instead reading from the database. Ideally this selection is the subset of the cache which I have filled.
The query is picking data from the cache only if I give the same variable values i.e no values for Business Unit and 01.2010 to 11.2010 for calendarmonth.
My requirement is to fill the cache for all the Business Units and all the calendar months of current year. This cache should be accessed by the query even if user selects one or multiple or all the Business Units and a single or range or all the calendar months of current year.
I might be doing something wrong in settings of BEx broadcaster. Please throw some light on the settings which I have to make in this case.
Regards,
SN

Problem: "Contacts the server for iphone software updates"

Hi,
Itunes starts contacting server for iphone software updates. Waited for one hour, but nothing happens.
I´ve tried several times, but no luck
Any ideas?
Thanks

Just want to add myself to the list of people with the same problem.

Open directory server crashing every 30 days / clients unable to connect to calendar, contacts server

Hello everyone,
I am running an up to date Mavericks Server which serves exclusively as a calendar and contacts server for about two dozens devices. The server is reachable via DynDNS, however, the public IP hardly ever changes (only once or twice a year maybe). Tried setting the OS X DNS Server to serve "all clients" and "some clients".
For about 6 months (i.e. also under Mountain Lion), I am having a very strange problem. Roughly every 20-30 days, clients will not be able to connect to the server, instead getting a "wrong password" dialog. Restarting the open directory server will help for the next 30 days.
I have tried repairing the database as detailed here, however, the issue persists.
Any help would be highly appreciated!
I would have tried setting up a clean server installation, migrating calendars/contacts manually and re-adding all users by hand, however, I am not aware of an easy way to do so. The terminal command for calendar backup is broken under mavericks (might work with this workaround) and re-adding users manually would apparently involve correcting user UUIDs afterwards in order to match the migrated calendar data. Do you know of a better approach?
Thanks a lot!
DPSG-Scout

Hi Linc,
This looks the most relevant to me:
opendirectory.log
2014-03-11 11:13:09.460675 CET - 333.2628758.2628759 - Client: Python, UID: 93, EUID: 93, GID: 93, EGID: 93
2014-03-11 11:13:09.460675 CET - 333.2628758.2628759, Node: /Local/Default, Module: PlistFile - predicates with 'AND' are not supported
2014-03-11 12:09:00.296514 CET - State information (some requests have been active for extended period):
          Sessions: {
              28 -- opendirectoryd:
                          Session ID: 7BFBA6FE-A968-4399-A129-E3A5945E2A81
                          Refs: singleton
                          Type: Default
                          Target: localhost
          Nodes: {
              43 -- authd:
                          Node ID: 6D0E236D-6DBD-4E8C-BC01-B3F50C2C2D8E
                          Nodename: /LDAPv3/127.0.0.1
                          Session ID: <Default>
                          Refs: 1
                          Internal Use: X
an many more similar ones…
Thanks for your effort!

My husband and I share the same apple Id for our iphones, now each one has different contacts, email, pictures, information, etc how coul I change the id of my iphone without delete any information?

My husband and I share the same apple Id for our iphones, now each one has different contacts, email, pictures, information, etc how coul I change the id of my iphone without delete any information?

Welcome to the Apple Community.
Deleting an account from a device will not delete the information from the account, if that is what you are asking.

HT203433 Three sections of a five-section audio book downloaded from my computer to my iphone. The last two sections will not download. I receive a message that says Unable to Synch 2 items. Contact iTunes for more information.

I purchased an audiobook on the itunes web site and downloaded it to my computer. Three of the five sections of the audiobook transferred to my iphone with no problem. The last two sections of the books will not transfer. I keep getting a message that reads, Two items will not synch with your iphone. Contact itunes for more information.

iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

Connectivity to the JMS Topic for the server synchronization information

Hi,
I am gettign below error, Can any body knows it, Please help
ProcessService 'GoYar/2011-09-16 20:21:38-04:00' created successfully.
Session initialized for participant User1 (User1 User1) with roles [ADMIN, CHECK_USER:US, APPR_USER:US, MOD_USER:US, WORK_ADMIN]
Unreachable Engine Tolerance (seconds):
by default: 0
to be used: 0
This papi client will not cache exceptions which imply that an engine could not be reached.
The connection to the JMS Topic engine was completed successfully.
Starting Fuego PAPI News Listener [cddbpdvg_dev] Service [GoYar/2011-09-16 20:21:38-04:00:46354487:29112942]
Topic Lookup topicFactoryLookupName: XATopicCF
topicLookupName: NewsTopic
The connectivity to the JMS Topic for the server synchronization information has been temporarily interrupted.
Details:
Error looking up Topic Connection Factory 'XATopicCF'.
Details:
javax.naming.NameNotFoundException: Unable to resolve 'XATopicCF'. Resolved ''; remaining name 'XATopicCF'
Caused by: Unable to resolve 'XATopicCF'. Resolved ''
fuego.papi.impl.j2ee.JMSTopicLookUpException: Error looking up Topic Connection Factory 'XATopicCF'.
Details:
javax.naming.NameNotFoundException: Unable to resolve 'XATopicCF'. Resolved ''; remaining name 'XATopicCF'
at fuego.papi.impl.j2ee.J2EEEngineAccessImpl$TopicSubscriberImpl.lookupTopic(J2EEEngineAccessImpl.java:741)
at fuego.papi.impl.j2ee.J2EEEngineAccessImpl$TopicSubscriberImpl.run(J2EEEngineAccessImpl.java:620)
Caused by: javax.naming.NameNotFoundException: Unable to resolve 'XATopicCF'. Resolved ''; remaining name 'XATopicCF'
at weblogic.jndi.internal.BasicNamingNode.newNameNotFoundException(BasicNamingNode.java:1139)
at weblogic.jndi.internal.BasicNamingNode.lookupHere(BasicNamingNode.java:252)
at weblogic.jndi.internal.ServerNamingNode.lookupHere(ServerNamingNode.java:182)
at weblogic.jndi.internal.BasicNamingNode.lookup(BasicNamingNode.java:206)
at weblogic.jndi.internal.WLEventContextImpl.lookup(WLEventContextImpl.java:254)
at weblogic.jndi.internal.WLContextImpl.lookup(WLContextImpl.java:380)
at javax.naming.InitialContext.lookup(InitialContext.java:392)
at fuego.papi.impl.j2ee.J2EEEngineAccessImpl$TopicSubscriberImpl.lookupTopic(J2EEEngineAccessImpl.java:732)
... 1 more

Could this be a CLASSPATH issue?
Caused by: java.lang.ClassNotFoundException: weblogic.jndi.WLInitialContextFactory
at java.net.URLClassLoader$1.run(URLClassLoader.java:200)
at java.security.AccessController.doPrivileged(Native Method)

When I went to update ios7 it came up as plus into iTunes. When I plug it into iTunes it's making me retire my phone but has been on "contacting the iPhone update server" for over a half hour. What do I do?

When I went to update ios7 it came up as plus into iTunes. When I plug it into iTunes it's making me retire my phone but has been on "contacting the iPhone update server" for over a half hour. What do I do?

To clarify, I meant to say, when I plug my phone into my computer and connect to ITunes.

"contacting server for information" in oulook vba

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