CONTACTING SEVER FOR INFORMATION OUTLOOK 2010 -2013 TOTAL PAIN

Everything was running great in Outlook 2010 which was a nice change. All of a sudden one day I started getting the "CONTACTING THE SERVER FOR INFORMATION" popup and progress line when I click on some emails. Some with pictures but most not. I
dropped the bucks to upgrade to Office 2013 and what do you know. Same problem in Outlook 2013. I have read about this in the support site until I am blue in the face and have tried every "CURE" proposed. I have a stand alone computer loaded with
Ram and a 50Mhz cable connection. Never ever had this happen in Outlook 2003.
I am way past ready for MICROSOFT to fix this or post something that will really work and not tell people to play with the registry. Fixing this stuff is Microsoft's job not the users who paid for tested working software.
Is it a setting? Anyone Know? I have never had a stall happen downloading pictures or anything else with my mail. Neither has any of the 100 or so Vietnam Pilots I converse with. None of them have upgraded to 2010 or 13 after hearing
of this problem.

Thank you for your time to reply.
I am a simple home user sick and tired of spending weeks or months looking through page after page of internet postings for solutions to a problem that should not
exist.
I am extremely tired of “maybe this will work” solutions the average home user neither understands or should have to understand.
Microsoft wrote the software.
Microsoft got paid a lot for the software for which you do not even get a disk anymore.
Microsoft is responsible for fixing errors in their software, there always is problems, and sending upgrades free of charge to the users.
It is not the users job to spend weeks trying to find an answer to Microsoft Software Errors.
It is not the users responsibility to try to understand posted solutions that may or may not work and ask the Home user to play with registry entries or contact server
owners about subjects they do not understand or work with. Start in safe mode and maybe it will work solutions just go on and on may be fine for technical people but it is not okay for the typical home user.
The thousands of posted efforts of people trying to find answers to this problem for MANY YEARS is an indication of how far reaching the error is yet in all these
years Microsoft Corporation makes no effort to provide a guaranteed solution. Microsoft support people in countries far away from the source of the problem tend to offer technical solutions not workable solutions that work. Solutions that do not
float above the normal home users lever of knowledge and according to thousands of post on the internet do not work.
Before we go farther,
Tell Bill Gates to fix his product. He is obviously not listening nor does he seem to care. Billions in his bank and content to let software errors His company created continue forever.
Years of released software full of bugs is absolute proof of that.
We do not want a list of technical solutions that may work but according to the post do not. We have already done all the option setting changes suggested as
possible solutions and the issue still exist.
This issue never raised its irritating head in Outlook 2000. Why did it pop up in 2010 and 2013?
Thank you for the reply.
Mike

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CONTACTING SEVER FOR INFORMATION OUTLOOK 2010 -2013 problem single user

I have the contacting server problem that popped up in Outlook 2010 after a long time without the issue. Upgraded to 2013 2 weeks ago and same issue.
THIS IS A STAND ALONE COMPUTER. Weeks of sorting through the thousands of post on this issue that Microsoft obviously has no serious intent to correct. Tired of reading the maybe this will work answers relating to servers or requiring safe modes
and other fun things most home users know nothing about and should not have to if Microsoft would fix issues. Not an issue to them after they have the money.
Again, stand alone high end Dell with maxed out ram and over 2 1/2 T HD space on a couple of drives. NEVER had this issue with Office / Outlook 200, 2003 and for a long while with 2010.
Yes I do have a bad attitude about this issue. Mighty tired of MS Software released with known issues since the first package came out. Anyone really think Gates cares one iota about sold packages?

Thank you for the shot sat the Microsoft Error.
This message" contacting server for data" happens when I am opening mail
in Outlook. There is not a constant. Sometimes it does it on every mail as it is opened and sometimes it doesn't., There are many times when this message will not appear when a message is opened but will appear when the
same message is opened later.
Message for=mats from my friends who flew helicopters in Vietnam with me are the same as they have been for many years. Many years that this popup was not an issue. No themes ever and only a few with signatures of the sender as always.
We have always had the many pictures of Vietnam an other things like the US Presidents crotch salutes to OUR flag Never a problem until now on occasion and we use to never use pictures as attachments unless there were a lot of them at one time.
Running the same Virus Software I have ran for many years, McAfee. Aside from having this issue come out of the blue with Outlook 2010 and continue to survive when I upgraded to 2013.
Bottom line is I have changed nothing aside from having this irritating bug crop up in 2010 yet not in any of the previous releases or over a year of using 2010. What ever happened in 2010 was persistent enough to survive the upgrade to 2013.
One last thing, I have my internet speed increased by Comcast which based on timing could not have created the issue.
Thank you.
AH1G Driver

Microsoft Outlook 2010 & 2013 cannot set automatic reply settings

Hello,
We cannot seem to set automatic reply's within outlook 2010 & 2013. We have an exchange server 2010. We
can setup automatic reply through OWA absolutely fine. The error that we receive is 'Your automatic reply settings cannot be displayed because the server is currently unavailable. Try again later.
However we can setup out of office on any other office version below 2010 fine. We have run through
a number of tests and have come to the conclusion that the auto discover service is not configured correctly. I have been told to run through the following
"We need to make sure the IIS service is assigned to the certificate which includes mail.mydomainname.co.uk
name:
Enable-ExchangeCertificate -Thumbprint 62C247B3BD081D0A8B074D4A928A76E6DA3BABBA -Services
POP,IMAP,SMTP,IIS
Then restart IIS service
to apply the changes.
If the user is connect
to mailbox from external environment as your test results, it is recommended to add the autodiscover.mydomain.co.uk name in your certificate with IIS service. If so, the autodiscover
service can be accessed successfully in your posted second steps(https:/autodiscover.mydomain.co.uk/autodiscover/autodiscover.xml). Alternatively, if you don’t want to change your certificate configuration, we need to create a new SRV record for mail.mydomainname.co.uk
to make your autodiscover succeed in last steps of Srv Record lookup method".
So I followed this and opened Exchange Managemnet Shell and ran the following.....
'Enable-ExchangeCertificate -Thumbprint 62C247B3BD081D0A8B074D4A928A76E6DA3BABBA -Services POP,IMAP,SMTP,IIS'
The following output was displayed:
"VERBOSE: Connecting to SERVER2011.EXCHANGE.local
VERBOSE: Connected to SERVER2011.EXCHANGE.local.
[PS] C:\Windows\system32>Enable-ExchangeCertificate -Thumbprint 62C247B3BD081D0A8B074D4A928A76E6DA3BABBA -Services POP,I
MAP,SMTP,IIS
WARNING: This certificate will not be used for external TLS connections with an FQDN of 'SERVER2011.EXCHANGE.local'
because the CA-signed certificate with thumbprint '71ADF367E190E269C1036BBF4A09C55E62536791' takes precedence. The
following receive/send connectors match that FQDN: Default SERVER2011.
WARNING: This certificate will not be used for external TLS connections with an FQDN of
'mail.companyname.co.uk' because the CA-signed certificate with thumbprint
'67ECB1A383CBD05424C58F6A5E753C9377F49D3D' takes precedence. The following receive/send connectors match that FQDN:
Windows SBS Internet Receive SERVER2011, Fax/Printer.
Confirm
Overwrite the existing default SMTP certificate?
Current certificate: '67ECB1A383CBD05424C58F6A5E753C9377F49D3D' (expires 09/08/2015 09:06:17)
Replace it with certificate: '62C247B3BD081D0A8B074D4A928A76E6DA3BABBA' (expires 06/08/2015 17:05:22)
[Y] Yes [A] Yes to All [N] No [L] No to All [?] Help (default is "Y"):"
I opened up 'Internet Information
Services (IIS) Manager to find 2 Server Certificates issues to 'mail.companyname'
with the certificate hash' 62C247B3BD081D0A8B074D4A928A76E6DA3BABBA' and '71ADF367E190E269C1036BBF4A09C55E62536791'.
I opened up the Exchange Management
Console to confirm that the IMAP, POP, IIS, and SMTP services are bound to both of the certificates for 'mail.companyname'.co.uk
I need to know if it is okay to proceed in replacing the certificate and running this
command.
Thank you

Hi,
We have this problem with some of our users, in that they get the server unavailable error when trying to activate the out of office.
In our case this is because the Proxy is blocking the connection from the PC to the Exchange, so we just go to Internet Options - Connections - LAN Settings - Advanced (under proxy server) then just add *.domain.com into the Exceptions box at the bottom.
This seems to resolve the issue and allow them to set their out of office. The only reason this reoccurs for these users is because their roaming profile for some reason won't save the proxy settings, which is a different issue.
Hope this helps.

Outlook 2010/2013 not able to connect to Exchange 2013

Hi, I'm the midst of co-exist between Exchange 2010/2013. I have issues where none of internal users that migrated to Exchange 2013 not able to connect via Outlook 2010/2013. OWA is running fine without issue. Using MCA, the issue due to port is blocked
but I have verified that firewall on Exchange 2013 server is turn off all.
    1. Exchange 2010/2013 cert is using public CA cert.
    2. Both outlook anywhere external URL for Exchange2010/2013 is set to outlook.domain.com. internal pointing to server.domain.com. while autodiscover is set to autodiscover.domain.com.
   3. user mailbox in exchange 2010 do not have any issue
while if I try to logon, the error look like below:
Cannot open your default e-mail forlders. You must connect to microsoft exchange with the current profile before you can synchronuze your folder with your outlook data file (.ost).
what else should I check ?
many thanks.

Hello,
What server does “outlook.domain.com” and “autodiscover.domain.com” point to, Exchange 2013 FE or 2010 CAS?
You can also do a Outlook Test Email AutoConfiguration by the following steps:
a. While Outlook is running, click the CTRL key and then right-click the Outlook icon in the system tray and then select “Test Email Autoconfiguration”.
b. Confirm that your email address is in the address field, uncheck “Use Guessmart” and “secure Guessmart authentication” boxes. Then click the “Test” button.
Thanks,
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
[email protected]
Simon Wu
TechNet Community Support

"Contacting server for information" when selecting a mail that has already been read

In Outlook 2013 using an Imap/google account I very often the message “Contacting server for information” when selecting a mail that has ALREADY been read. I am not trying to forward or reply just simply selecting the mail. Why is the program trying to get
information from the server that it already did receive once?
How do I get Outlook to stop this ridicules behavior?

Hi,
Does this issue happen on each email you selected?
Outlook displays this message whenever it needs to load content in your email, but the required content is being downloaded slowly or there is a connectivity issue with the content location.
Please try to go to File > Options > Trust Center > Trust Center Settings > Automatic Download and untick the check box labelled "Don’t Download Pictures Automatically in HTML E-mail Messages or RSS Items". Click OK and then test again.
In addition, if the email has a linked image, the image will not be downloaded locally on the system and it will be downloaded every time you open the email.
Besides, some third-party add-in may also cause such issue. Please try to open Outlook in safe mode and check if this issue continues. To do this, exit Outlook, press Windows key + R to open the Run command, type
outlook /safe and press Enter.
Please let me know the result.
Regards,
Steve Fan
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Connection Office365 Exchange - Outlook 2010/2013 (Desktop)

I have an Office365 account with Exchange function, connected with my personal domain. This works perfect for almost a year now, but since a few days, Outlook (desktop) can't connect to my ExchangeMail/Office365 anymore. Some details:
I can reach my mail via the Web App
My iPhone receives my email; no problems here
The password has not been changed
I've tried to connect with Outlook2010 on Windows7 and with Outlook2013 on Windows8; both can't connect
Profile removed and re-added: no result
As during creating/editing the profile in the ConfigurationScreen/Email, as in Outlook (2010 & 2013) itself, the login window pops up and can't connect (and because of that, Outlook automatically close).
In short: what is the problem here and -more important- how can I fix this?
Many Thanks,
Ewoud
PS: Apologies if this question has been asked in the wrong forum.

Hi,
Please check the problematic users' Outlook settings by the following steps:
1. Click File > Account Settings > Account Settings > Change > More settings.
2. In Security tab, make sure "Encrypt data between Microsoft Outlook and Microsoft Exchange" option is checked, "Always prompt for logon credentials" is unchecked.
3. Change the logon network security to Negotiate Authentication, and Apply > OK to set it.
Restart Outlook to have a try. If the issue persists, please
re-create Outlook profile to check whether the issue persists.
Regards,
Winnie Liang
TechNet Community Support
Thank you for the response.
I did as you suggested and the problem persists

Unable to sync contacts and calendar to outlook 2010 or iphone 5

I work in IT and several of our clients are have trouble syncing contacts and calendar to outlook 2010 or iphones.
I have uninstall itunes completely from the computer, deleted the backup and clear the sync history nothing seems to be working.
Is there are problem with the latest itunes and if so when will the fix be release???

This is exactly what I am dealing with. Blackberry Link will work great for awhile and then something happens and I can not sync my contacts. I have spent many hours and days trying to fix this to no avail. BB support has been great but I still go through a long process each time. This week I finally gave up and started using the Microsoft Hotmail Outlook Connector since my company does not offer Active Sync or Exchange. It works flawlessly. I would dedfinitely check it out. If you swith to a Widows Phone or Android this is one of the options they recommend you use.
In a nutshell Link is awful and BB should be ashamed of the product they put on the market. I will only use it for syncing pictures and documents. Good luck!

How do I grey out outlook 2010 & 2013 Signature Options

Hello,
I know by using the administrative templates for outlook 2003/2007 that you can disable, or grey out the ability to make changes to your signature. Our company is looking to deploy a template signature, and we want to have the ability to disable users from
changing their signatures. We are using Office 365 for e-mail and outlook 2010/2013. Obviously if the user wants to edit their signature to each e-mail they write (manually) we can't control that.
What I am looking for is a way through group policy, local registry settings or something else that will allow us to disable users from changing signature settings. The only setting similar to this for the ADM Templates for 2010+ is to completely disable
signatures, which we obviously do not want.
Please let me know if you have any other ideas/suggestions.
Thank you!

You can disable many commands using DisabledCmdBarItemsList - this is in the GPO under Outlook > disable Items in user interface > custom
HKEY_CURRENT_USER\Software\Policies\Microsoft\office\15.0\outlook\DisabledCmdBarItemsList
String name: TCID1 (where 1 is incremented for each command you want disabled)
The value for the Insert Signature command on the ribbon in forms is 5608 but I didn't see any other signature commands on the list - and it doesn't disable the right click, choose signature command. A spreadsheet with the command id's is here - http://www.microsoft.com/en-us/download/confirmation.aspx?id=6627
http://www.slipstick.com/how-to-outlook/group-policy-disable-commands/
Diane Poremsky [MVP - Outlook]
Outlook & Exchange Solutions Center
Outlook Tips
Subscribe to Exchange Messaging Outlook weekly newsletter

"contacting server for information" in oulook vba

Hi I am trying to append email body (It is an HTML body with large images ) to word with outlook vba (Actully number of emails body).
1st emails body is copied correctly after which pop up of "contacting server for information" which takes the control . After that due to some peoblem empty spaces are copied on to word document after that.
When I try to run the macro 2-3 time on same set of emails the output created is correct.

Hello Gautam,
What code do you use? Could you be more specific?

Outlook 2010/2013 clients, outside of our main office, can't connect to our Exchange 2010 server

Hi,
Our remote users had been connecting to our Exchange server at our office since the Exchange server was installed in 2011.
Starting last Wednesday, Outlook 2010/2013 clients, outside of our main office, can't connect to our Exchange 2010 server. Outlook kept asking for a username and a password. At the same time, entries of Event 4625 were generated on the Event
log on out Exchange server.
Events 4625 has the following properties, "Logon Type: 3", "Failure Reason: An Error occured during Logon.", "Status: 0xc000006d", "Logon Process: NtLmSsp", and "Authentication Package: NTLM".
By the way, I had used a laptop to test this problem. Its Outlook work fine ion the main office, but it won't work outside of our office.
Does anyone have any idea?
Thanks.
Johnnie :(
Johnnie

http://blogs.technet.com/b/rmilne/archive/2015/03/17/update-015_2d00_027-revised-_2800_3002657_2900_.aspx
For additional people reading this thread, please update to v2 of that update.
Cheers,
Rhoderick
Microsoft Senior Exchange PFE
Blog:
http://blogs.technet.com/rmilne
Twitter:   LinkedIn:
  Facebook:
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Note: Posts are provided “AS IS” without warranty of any kind, either expressed or implied, including but not limited to the implied warranties of merchantability and/or fitness for a particular purpose.

How to export ALL my contact groups ( 20) from Outlook 2010 on one machine to Outlook 2010 on two other machines

My problem is how to export ALL my contact groups (>20) from Outlook 2010 on one machine (finally established with great pains from a more user-friendly client) to Outlook 2010 on two other computers. All the help files I've seen refer to
export/import of only a single Group.
Outlook seems to be an extraordinarily limited and user-hostile environment for managing an address book. By way of comparison, the Mulberry client I've been using for years (which is no longer supported) run circles around Outlook for ease of
handling -- everything in the address book, groups and individual, can be exported and imported in a single file. My computer support staff have warned me about the difficulties of handling groups in Outlook. Is Microsoft really that incompetent,
or just sadistic ?
Thanks for your help with this.

After a lot of screwing around I finally hit on a solution, which is to export and import contacts using a .pst file (which transfers both individuals and groups) rather than a .csv file -- which transfers only individual contacts but leaves groups untouched.
Why isn't there a clear and simple message from Microsoft saying this in all the so-called Help files on moving contacts in Outlook?

HT1386 having trouble syncing/downloading contacts & calendar & tasks from outlook 2010 to iphone4s help please.

having trouble syncing/downloading contacts & calendar & tasks from outlook 2010 to iphone4s help please.

I had the identical problem. I still don't know how to sync the tasks, but here's how I did the contacts and calendar:
1. Connect the 4s to the computer.
2. Open iTunes.
3. Click the iPhone box in the upper right corner.
4. Click on the info tab.
5. Hit the checkbox Sync Contacts with... and choose Outlook from the dropdown box.
6. Ditto for Calendars.
7. Hit Apply.
My problem was that originally, I wasn't getting the checkboxes. I turned off the iCloud settings on the 4s. That did the trick.

How can I view or sort or group my CONTACT GROUPS together in Outlook 2010?

How can I view (in my contacts list or address book) or sort/group my CONTACT GROUPS together in Outlook 2010, separately from the individual contacts?

In the Contact folder, use a custom view that shows only Contact groups. Create the filter on the filter dialog's Advanced tab -
Message Class contains IPM.DistList
Screenshot: http://screencast.com/t/s465l5w16q
Diane Poremsky [MVP - Outlook]
Outlook & Exchange Solutions Center
Outlook Tips
Subscribe to Exchange Messaging Outlook weekly newsletter

I want a solution to my problem and i hope to see any number to contact you for information i'm from saudi arabia and the problem has not been solved so far and i sent my problem via a Email twice before

I want a solution to my problem and i hope to see any number to contact you for information i'm from saudi arabia and the problem has not been solved so far and i sent my problem via a Email twice before

Most of the people on these forums, including myself, are fellow users - you aren't talking to iTunes Support here.
Have you contacted iTunes Support as was suggested on your duplicate posts :
https://discussions.apple.com/message/22178793#22178793
https://discussions.apple.com/message/22178411#22178411

Outlook 2010 - Contacting server for information

When attempting to print an email that contains many embedded html links (Avis Rentals, SouthWestern Airlines, etc.), Outlook 2010 has a pop-up that reads "Contacting the server for information" where it sits for at least 15 minutes. (I know this has been
asked many times, but I've not found a solution.)
Details:
- This error occurs when running through my firewall, or having the firewall disabled, or the DMZ, or connected directly to our ISP.
- The time it takes for the Preview to appear is directly related to the number of links/images the email contains. The more links I remove from the code, the faster it downloads (by faster, I mean it goes from 15 minutes to 10 minutes.)
- Packet inspection shows Outlook (and Word, as they share an html engine), downloading the same links over and over.
- I have tried this on Windows 7 (64 and 32), and Windows XP (64 and 32), running Office 2010 with Exchange 2010. We did not have this problem until we installed Outlook 2010.
- Tried Office 2010 SP1, but did not fix the problem.
- Problem occurs to a lesser extent when tryng to forward the email - it takes about 2 minutes to forward.
- Word Trust Center logging and Outlook Troubleshoot logging does not show anything.
- Have tried Exchange Cached mode, disabling add-ins, having Outlook use html to connect to Exchange, Turning off Exchange to Outlook encryption, disabling Outlook Anywhere, removed all Add-ins, etc.
Are there any other suggestions? Is there an official fix?

After working with Microsoft on this I am convinced the problem is with the images in the emails that fail. We ran a trace and found that the images linked to were either
not available or improperly designed or both and Outlook retries every one. You can cancel repeatedly (20x for airline itineraries) or block images using the registry kludge. Ultimately, airlines and othersite using
imbedded images need to fix their emails and/or their sites. Here is a trace and Microsoft commentary about a sample itinerary email:
Email Subject: eTicket Itinerary
This email is the itinerary and Outlook user is experiencing same issue while printing and forwarding this particular message
We gathered fiddler trace while reproducing this issue and below is what I found in fiddler trace
GET
http://uwebadmin/img/eTicket/Bullets/dot_Small.gif
502
Fiddler - DNS Lookup Failed (text/html)
GET
http://uwebadmin/img/eTicket/Bullets/dot_Small.gif
502
Fiddler - DNS Lookup Failed (text/html)
GET
http://uwebadmin/img/eTicket/Bullets/dot_Small.gif
502
Fiddler - DNS Lookup Failed (text/html)
Outlook was trying to connect to the above URL (highlighted in yellow) and was failing. Outlook tried connecting to this 88 times.
Try to browse the above URL in a browser
http://uwebadmin/img/eTicket/Bullets/dot_Small.gif and the DNS will not able to resolve this for you.
The key factor in the delay we are seeing is a 1x2.gif image. In your first sample email labeled “eTicket Itinerary”; this HTML code contains 88 of these images in
the body. The original message was designed like a web page, and apparently the web designer felt they couldn’t trust the browser to handle cell spacing and non-breakable spaces, and decided to use a transparent 1x2 pixel GIF image instead. So
any place in the message they wanted to enforce a space, they used an image. This is very bad for Office 2010, since each of these will require an Office Art (OART) shape and an explicit download of the image to include in the forwarded (or printed)
email. In addition, the server has placed the image on a share that is not supporting HTTP 1.1 OPTIONS verb, which eats up valuable time as the server bounces back an error on every image collection.
Simply put, Outlook and Word 2010 are not web browsers. Each image is considered separate from any other (a unique link). This is unlike a web browser which treats images
like a pool of resources and will reuse the same one over and over if two tags share the same link path. So whereas a browser only needs to pull the image once, we will pull it for every image. In addition, given this scenario we don’t guarantee
rendering of content designed for web pages and not email. This is clearly web page designed.
In my opinion the use of images for spacing is a very pre-1998 rendering methodology, and extremely inefficient for modern HTML, but is clearly done for old browsers that didn’t support
explicit table layout. While the company might have wanted to render that way, it makes for an awful email content experience, since users cannot easily select or edit such non-space “spaces”. In addition, to attach each to the file would bulk up the
email since each image would attach unique. Bottom-line, the problem is due to the content itself. It was not designed correctly for use as email (or should I say, in any email you would edit, or plan to view outside a web browser).
Why we don’t see the performance hit when originally opening the email; It’s been explained because we can download images in the background (it is asynchronous).
But to forward or print, we have to pull the images synchronously
because we need the downloads to complete before we can proceed to the next step. So the reason it only occurs on those specific HTML web sites is by design.
I wanted to recap and let you know up front, least two of the results from the repro steps are “by design”.
1) Using images for spacing; e.g. 1x2.gifs totalling 88 images in the body.
2) Each image is downloaded independent and not shared from resource pool, making just collection of images a slow task (by design given the email).
This explains why other HTML emails don’t exhibit this same performance hit by using more modern HTML designs.
- Microsoft tech

CONTACTING SEVER FOR INFORMATION OUTLOOK 2010 -2013 TOTAL PAIN

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