Contracts and Customer hierarchy

Hi Friends,
I have a requirement - where my client has a customer who is globally located .....every year the global customer gives a contract to my client and asks to ship the material across his offices located globally...say one office in UK,one in US,one in Australia....sometimes the order may come from the customer from US/UK ....referring the same contract.
And every time a slaes order is created based on the ordereafrom the customers across the world the qty has to get decreased from the same contract.
Shall i need to have a customer hierarchy and in that case can i refer to the same contract........or do i need to create a on single contract on the main customer and add the reamining customers as partner functions .......i am not sure how to go on with this ....please help me out
Cheers
Ivy

Hi Ivy.
In this scenario, there has to be a customer hierarchy, as the highest level of customer will be as parent customer and lower levels will be child customer. As you may need it in credit control also.
For contracts lets wait for other consultants to answer, as i am not sure of it.
regards
Bidhu Bhusan Samantaray

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APO product allocation and customer hierarchy groups

Hi,
we have customer hierarchy groups. In the future we want to use product allocation in APO.
The values of the customer hierarchy groups will be changed often.
How can we map the customer hierarchy group to a product allocation group?
Thanks,
Michael

Hi Michael,
Not sure it is the only way but you can try the following,
1. maintain the field catalogue and the product allocation group in APO
SPRO
Advanced Planning and Optimization
> Global Available-to-Promise (Global ATP)
> Product Allocation
2. Maintain the planning area accordingly
(+ the connection to the PA - still in SPRO...)
Now start the real thing:
3. pass the customer hierachy to the sales order in R/3
You can use exit: MV45AFZZ u2013 form USEREXIT_MOVE_FIELD_TO_VBAK
4. Pass the information to APO
A new exit: FV45VFZY form USEREXIT_CATALOG_VALU - Adding to the APO field Catalogue
Now you mentioned frequent hierarchy changes... that I don't know how to handle. When you change the hierarchy how do you want the consumption to happen? I guess the new sales order should consume the new hierarchy, but what about the old assignment?
If somebody know ho the system handle that, that would be great!
Thanks and Regards
Julien

Customer Hierarchy and Contract

Hi Friends,
I have a requirement - where my client has a customer who is globally located .....every year the Customer Head office gives a contract to my client and the contract is valid across his offices located globally...say one office in UK,one in US,one in Australia.....Referring to the same contracts orders have to be created for the UK ,US customer like wise.
And every time a slaes order is created based on the order from the UK/US customers the qty has to get decreased from the same contract.
Pl share some idea on how to go with this.
Cheers
Ivy

Hi,
As per info. given in the question,There are two levels in Customer's org as far as
Global Head quarter of customer is SP for Contract and it's country branches are SH
or
Global Head quarter of customer is SP for Contract and it's country branches are SP for release order.
[Authorized partners to release the contract|http://help.sap.com/saphelp_erp60_sp/helpdata/en/dd/55fdbb545a11d1a7020000e829fd11/content.htm]
Depending on the scenario you can configure.
In T-code V0V8 you need to select appropriate partner authorization rule in contract section of contract doc.type.
You need to define partner determination procedure for contract.-In customizing Sales-Basic function-Partner determination-set up partner determination.
You need to maintain customer hierarchy master data.V-12
Thanks,
Vrajesh

Find contract (outl. agreem.) at order item level by customer hierarchy

Hi Everyone,
I've a requirment for the next functionality is SAP.
Find contract (outl. agreem.) at order item level by customer hierarchie.
Standard SAP can only use the customer hierarchy to find a contract at order header level. This has not the result we want, beceause all or a selected group of items will be copied to the order and this process is not usefull with EDI order input.
Does somebody know how this functionality can be created in SAP? Build the functionality with ABAP is no problem for me.
Thx.

Hi !
I know its quite late for the answer but I just saw your question.
In the customising of the Sales doc type (VOV8), in the 'Transaction flow' section, in the first field for Outline agrmt mess. entry of either B or D or F should help.
Reward if helpful.
Regards,
PATHIK

I'm looking for an app that will allow me to upload my contracts and forms to my iPad, fill in a customer's personal information, sign them, save them and email them.

I'm looking for an app that will allow me to upload my contracts and forms to my iPad, fill in a customer's personal information, sign them, save them and email them. I looked at easySign, Filemaker, FM Touch, Sign Docs, Zosh, Exzact, Mi-Co

FormConnect (http://itunes.apple.com/us/app/formconnect/id432653695?mt=8&ls=1) can handle the filling out, signing, saving and emailing the contracts/forms but uploading the contract and the form is going to be a challenge because you’re dealing with paper documents that have to be scanned. If you can convert the scanned documents into an OCR program, you might be able to copy and paste the contract without having to retype it but the form itself is probably going to have to be recreated. Alternatively, you could use a document annotation program such as iAnnotate and mark up the contract with ink.

SD Customer Contract and MM Purchase Contract

Good day
I need to know if anyone has a solution on forming a relationship between these documents, and be able to report at item level for example Item x bought at $10 in the Purchase contract and sold at $15 in the Sales Contract. We need to form such a relationship between these contracts so we can report and compare line items.
Regards,
Iggy

I had similar requirement and used Purchase Order Header field 'Collective No' EKKO-SUBMI and put the Contract number in there. Then I used BADI ME_PROCESS_PO_CUST to do the budget check. I configured a new Contract Doc type and New PO Document type (with field selection requiring entry for EKKO-SUBMI) to provide more control. You will also want to create a custom report that lists the run rate/burn of the contract.
Other considerations
1) When the check fails, do you want error or warning ? we programmed it to be changeable via a ztable entry.
2) do you want to do any date checking of the PO header date(s) and the Contract validity date ?
3) do you want to check / verfiy the Purchasing organization of the Contract vs the PO ?
Sorry its late !

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I used to be a softbank Japan Iphone 4 customer and i had cleared all the dues. Now i don't have softbank contract and i am in my country Nepal. How can i unlock and use my Iphone here in Nepalese Network ?

Hi Edward,
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Adding custom fields in Contract and PO screen

Hi Experts
I am trying to enhance contract and PO screen by creating structure Ci_bbp_hdr_ctr and Ci_bbp_hdr_po
Now I am able to display the required fields on the screen.
Is there any other way to do the same??
I want to change the position of the fields, how to achieve that??
and How to display drop down fields??
Reg,
Rajesh.

Hi Rajesh,
To add the customer fields please have a look at the following OSS Notes:
Note 458591 - User-defined fields: Preparation and use
Note 672960 - User-defined fields 2
Also go through the following blog:
/people/nanda.kondagunta/blog/2006/10/23/how-to-create-custom-fields-in-srm
To display the customer field as drop-down list go through the below given thread:
Re: How to display Customer Fields like a dropdown listbox ?
The position of the customer fields depends on the order you added them in the Incluse structure as per the OSS Notes 458591& 672960. If you added a customer field first then it would appear first simlarly if you have added it at the end of the structure it will appear towards the end of the screen.
Hope this helps.
Thanks,
Pradeep

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Customer Hierarchy and product Hierarchy

Hi friends what is customer Hierarchy and what is product hierarchy?
please explain step by step with examples.
mail id: [email protected]
Thanx.

Hi Sirivas,
CUSTOMER HIERARCHY:
Customer hierarchies are available in Sales and Distribution, so that you can create flexible hierarchies to reflect the structure of customer organizations. If your customer base includes multi-level buying groups, cooperatives, or chains of retail outlets, for example, you can create hierarchies to reflect the structure of these groups. Use customer hierarchies during sales order processing and billing for determining pricing and running statistics.
 A customer hierarchy consists of nodes.
 To create a customer hierarchy:
1. Create master records for each node.
2. Assign the nodes to each other.
3. Assign the customer master records to the relevant nodes.
 Hierarchy nodes are only valid for a certain period of time. They may also be moved. If a node is moved, the system automatically reassigns all related nodes and customer master records.
With customer hierarchies, you can assign price or rebate agreements to a higher level node. The agreements are then valid for customers at all subordinate levels to this node. You can create pricing condition records for each node indicated as relevant for pricing. If one or more nodes in the hierarchy path of a sales order contain pricing information, the system takes them into account automatically during pricing.
'How to check'
All the customizing is in SD/Master Data/Business Partner/Customers/Customers hierarchy
All the customizing is in SD/Master Data/Business Partner/Customers/Customers hierarchy
1) Define hierarchy type: just put and ID and a name to the new hierarchy.
2) Set partner determination: if you want to user the hierarchy in price determination, then, in the orders, at the header level, you have to have a Partner Procedure with a partner function for each level. In the partner procedure, in each partner function you must indicate the source partner function. With this information, in the order, you obtain the business partner for each partner function.
3) Assign account groups: you indicate which accounts groups are allowed for being part or your hierarchy.
4) Assign sales areas: simple you indicate which sales areas are allowed in your hierarchy. (Here you can customize common sales areas, just for not having to build de hierarchy in all the different sales areas).
5) Assigning hierarchy type for pricing: you indicate which classes of documents uses hierarchy in pricing determination.
It is possible to maintain so called customer hierarchies. This might be useful when for example you create a condition discount for a customer that is part of such a hierarchy structure. All subnodes in the hierarchy below that customer, will thus receive the same discount.
Customer hierarchy setup, firstly decide the hierarchy type to be used.
The standard is type A.
You can also assign a partner function to the customer so that the higher level customer in the hierarchy is copied into a sales order as a partner function - but you don't need that right?
Next assign your customer account group to the hierarchy type. And enter the combinations that will be allowed for creating the hierarchy.
You want to assign a ship-to to a payer. So enter the ship to account group and enter the payer account group as the higher level.
You must also make an entry for permitted sales area assignments. So if you want to a hierarchy for customers in the same sales area then enter the sales area and enter the same one as the higher level sales area.
All these settings can be found in the IMG. Under SD - master data - business partners - customers - customer hierarchy
You use for example customer hierarchy when you have an company like Unilever and you agree both on a discount. Unilever does have different locations / businesses and you have to maintain the discount for all customers. If you use a customer hierarchy you can maintain the discount for the partner in the top of the hierarchy and in this way it will be valid for all customers in the hierarchy.
Product Hierarchy:
The product hierarchy on the Basic Data screen is used to depict the competitive materials of competitor 1 in relation to those of competitor 2. Here, your own company and its materials are also regarded as a competitor and as competitive materials respectively. You can use this representation as a basis for market analyses.
Normally we enter competitive materials using material type WETT. When entering your own materials as competitive materials, you can, however, display the product hierarchy on the Basic Data screen for other material types too.
Requirement type determination is based on the "Origin of requirement type in requirement type determination"
In this field you can select an alternative search strategy (source):
Source 0 = Material master strategy, then item category and MRP type
Source 1 = Item type and MRP type strategy
Source 2 = Item type and MRP type strategy (as for source 1) with additional check of the allowed requirements type
e.g. If you set value "0" system will first strategy group in material master based on that it will determine requirement type and no value found then it will determine requirement type based on item category and MRP type.
Above settings can be found at SD --> Basic Functions --> Availability Check and transfer of requirement --> Transfer of Requirement --> Determination of Requirement type using Transaction
For make to order std strategy group 20 is used to which req type KE is assigned.
Check
Check in Tcode OVZH, what requirement class is assigned to your requirement type
Check in Tcode OVZG, what value is assigned to field "Consumption" in requirement class because that determines consumption posting.
The product hierarchy is used to group materials by combining different features. It is used for analyses and pricing. A product hierarchy can consist of up to Eighteen characters. Its features can be combined in various ways.
Example: A dishwasher can be described by product hierarchy 000010000200000002. This series of characters states that dishwashers belong to the category electrical appliances (series of characters 00001, position 1-5), and also to wet appliances (series of characters 00002, position 6-10) and, finally, to dishwashers (series of characters 00000002, position 11-18).
One can maintain the product hierarchy via transaction "OVSV" and "V/76.
Path = IMG-Logistics General-Material master-Setting for Key fields-Data relevant to SD-Define Product hierarchy.
The product hierarchy is maintained in the Basic Data view of the material master record, and is used for evaluation as well as price determination in materials management.
The standard SAP allows only 3 levels, but you can go up to 6 levels, for additional 3 levels u will have to take abapper help and add 3 more fields and corresponding data element into structure. So that in material master drop down you will see 6 levels.
The transaction which will be useful to change product hierarchies for material master will be V/76.
Yes, You can print the levels of the product hierarchy through a report.
Use the view SE16 - V_T179 (Table Name) to display Product hierarchy with level numbers.
Field Name is PRODH
Please Reward If Really Helpful,
Thanks and Regards,
Sateesh.Kandula

Sales order with reference to Contract and another sales order

Hi Gurus,
I would like your suggestions on one of the business requirement i have.
We are creating a new EDI interface with few of our customers to create sales orders. While creating sales orders, it should validate if there are any open contracts available and if yes, then the sales order should be created with reference to it. so far good but there are chances that sold to party on the contract could be different from sold to party on the EDI order sent by customer (customer can have more than one sold to party on their system). IDOC's are failing in this scenario and not able to create a sales order since sold to partys are not matching. I need your help.
Can we do some thing in customer master to handle this scenario?
or
Create a new sales doc type (YEDI or some thing) and create sales order from IDOC without reference to contract. Business will look into all YEDI order and create the actual sales order out of it but the challenge here is i cannot refer contract to the actual sales order or YEDI order.
Is it possible to create sales order with ref to a contract and another sales order?
Please help
Thanks
Venkat

Hello Venkat
What is the linkage between sold to party of contract and sold to party of order..If customer has more than one sold to party.
Why don't you use customer hierarchy....link all sold to party of a customer to hierarchy node.for example...you create a hierarchy node 1000 and assigned customers 2000 and 3000 to it.you have contract for 2000..so when you create a sales order for 3000 check in knvh table it's customer hierarchy 1000 and get all sold tos assigned to hierarchy...which is 2000....check if contract exist for sold to's..If yes then create order with reference.
Let us know if it works for you.
Thanks
Amit Gupta

Customer Hierarchy not showing in sales document

Hi All,
I have used the standard hierarchy type (A) to create a 2(or 3) level hierarchy (top level node, 2nd level node and sold t party) and the hierarchy assignments look fine at the customer level. I have assigned the hierarchy type to the sales order type as well. But the hierarchy does not get carried over to the sales orders (contracts) when I create the documents. I am sure it is something really silly, but any idea what I might be missing or where to start looking.
Thank you so much for your help in advance...
Shubha Tandon
[email protected]

Have you Mainted Price determination in the custome masrter record of the billing Tab.
Have you correctly maintained the partner determinatin procedures.
Have you assigned Customer hierarchy to your sales area
Have you created Customer with 0012 Account group.
Now you need to assign the customer creatd using 0012 to the customer 0001 account group.
Have you maintainted the Customer heirarchy in VDH1n transaction..
Here you need to assign 0001 account group customer to 0012 customer
If u have maintained all these settings correctly you will get the hierarchy customer in SO.

Using SRM for very large contracts and contract management

We are doing an SRM 7.01 implementation project. SRM will be used primarily for outsourced contract management. The contracts are all services associated with facilitites (plant) maintenance and also support services like cleaning or catering.
They have very large numbers of items priced individually (e.g. 10,000) per contract. The items price depends on the location the work is expected to be performed. The location is represented in SAP RE-FX architectual object. The price can be priced at any level of the hierarchy e.g. service A is priced the same across the whole state but service B is priced per campus.
q1. SAP advises that there are performance limitations on SRM contracts >2000 lines. Has anyone experience in a solution to provide very large contracts in SRM? How did you do it please?
q2. SAP advises to use the plant to represent the location for pricing purposes, but this would result in a very large number of plants. Has any one experience in alternative solutions to for variable location pricing in SRM contracts please? I.e. like integrating the RE-FX architectural object or similar into contract and PO line items.
thanks very much

Hi Prakash,
SRM does provide the facility of contract management with the help of Purchase Contracts and Global Outline Agreements but it is used as part of the sourcing for materials and services. The materials or services have contracts against some given target value against which PO is released. The contract is based on a material number ( eithe material or a service) which will be used as a source of supply during the creation of the Shopping Cart. It might not really fit in the scenario of carrier and freight forwarders but still can be customized for this kind of use.
The contract management functionalities in the R/3 space can also be looked on for this purpose.
Reg
Sachin

Authorized Partners for Release Orders with customer hierarchy

Hello everyone,
      I have created a value contract with order type WK1, in the order type WK1 configuration, choose rule B for check partner auth. field, namely we want to use
customer hierarchy to detemine the sold-to-party for the follow-up release order. Also I have created the customer hierarchy with hierarchy type A. There are
four levels under this hierarchy, it contains four customer nodes and four customers. Every customer is belong to a customer node. The partner determination
for the customer hierarchy have alredy done, I can see the customer hierarchy "1D" at the partner tab of header in the contract, but when I release the sales
order against the contract, input a low-level customer number, still got the message "partner X is not authorized to release from contracts.".
     I want to know if I missed some settings in order type configuration or the copy control from WK1 to OR. If this scenario need integrate with CRM system? I
have found some related information, just list below:
    Partners in the hierarchy (Rule B)
If the partner who wants to release against the contract is the sold-to party of the contract or at a lower level in customer hierarchy to the sold-to party in the contract, the system accepts the partner as the sold-to party for the release order.
If rule B is defined for the contract type, you can search for authorized partners for a release order using the contract number. Equally, you can search for the relevant contract for a release order using the partner number. In this case, the partner authorization rule is irrelevant.
Prerequisites
If you wish to use group hierarchies other than pricing hierarchies to determine authorized partners, you must have created a hierarchy category and a hierarchy:
To create the hierarchy category, go to Customizing for CRM under Master Data --> Business Partner--> Business Partner Group Hierarchy.
To create the group hierarchy, go to the SAP Easy Access Menu and choose Master Data --> Business Partners --> Maintain Group Hierarchy.
Note that you can only create group hierarchies in the SAP GUI and not in the People-Centric user interface.
You must have activated the necessary settings for the sales contract and the release order in the IMG for CRM. For more information, see Transactions ---> Settings for Contracts -->Define Settings for Authorized Partners.
Thanks!

Hi,
In transcation VTAA at item level have your own cory requirment code which will calcullate net value of the doc, hope this works out
regards
sriky

Customer Hierarchy download in CRM7.0 Web UI

Hi Experts
Need your expert advice on the below issue:
We are using customer hierarchy from ECC to SAP CRM7.0 for one of our client. I have performed the below steps to bring ECC customer hierarchy to CRM.
SAP ECC System:
1.Hierarchy node is created thru tcode- v-12
2.Customer hierarchy is created thru tcode- VDH1N
Replication steps in CRM:
1.Replicate Customer Hierarchy Customizing thru TCode- R3AS, download object DNL_CUST_THIT .
2.Assign ERP Customer Hier. to CRM hierarchy category in SPRO .
3.Replicate Customer Hier thru Tcode u2013R3AS , download object DNL_BUPA_KNVH.
4.Create account hierarchy thru Tcode- BPH_DNL , we need to create the hierarchy only for the sales area 0001,01,01. So I have selected sales the required sales area only.
5.I checked in web ui and found the result for account hierarchies.
Current Result:
a.ECC hierarchy downloaded, however descriptions for the hierarchy nodes are missing in CRM web ui.
b.Customer assigned to ECC hierarchy can be seen in the u201CAccount Hierarchy Detailsu201D assignment block , however I could not see the customers in u201C Assigned Accountsu201D assignment block.
6.Expected Result :
a.ECC hierarchy display with description in u201C Account Hierarchy Detailsu201D assignment block.
b.Display customeru2019s information in u201C Assigned Accountsu201D assignment block.
Can anybody support and provide the information if we are missing any configuration step ? or the result is the correct behavior of standard system ?
I would really appreciate your help on this.
Regards
Satish Rikhi

Hi Tanya
My issue is got sovled with SAP note 1398619 .However, for the second issue there is no finding.
I am assuming ,that is standard SAP CRM behaviour , if we assign any account in crm , that will be shown in the assignment block.
Regards
Satish

Contracts and Customer hierarchy

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