Copy Product configuration values

Hi All,
In CIC we have option as "copy 2 complaints" button which is used to copy line item.
Here when i copy item from standard order to complaints, everthing gets copying except, product configuration view data. i have added configuration part using "get related entity" method but no luck.
is there any BADI ?
Can you please suggest how to copy product configuration data.
Component : Iccmp_bt_slo/slocart
Event : copy2complaint
Thank you,
Cha

Folks,
Can you please suggest some points.
Thank you

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we set up a CRM 7.0 with ERP 6.0 backend integration. In the ERP we apply ERP variant configuration (Materials). Quite simple: some configurable materials (material type KMAT) with a few characteristics and product variants of them (material type FERT) which are maintained in order processing. Variant conditions are maintained and automatically determined for product items. Now we need this in CRM for opportunity processing.
Therefore we have created Knowledge Base and Runtime Version for the configurable products in ERP and downloaded test materials (one KMAT and one FERT (product variant) into CRM (download objects MATERIAL and SCE). In CRM product master data maintenance for the KMATconfigurable tab with the configuration profile is displayed. Afterwards we downloaded condition master data into CRM, among others variant condition VA00 with condition table A057. Everything looks fine.
In CRM we want to set up opportunity management. In the opprotunity transaction processing pricing is working already besides the determination of variant pricing. As we intend to maintain only FERT materials (product variants)we do not need interactive product configuration in CRM sales order or product simulation in CRM product master data. We only want the variant prices to be determined automatically for the product variants (FERT) in opportunity processing. That is why we are not sure if it necessary to set IPC configuration settings (XCM etc.). This is my first question. Nevertheless we started to maintain settings for product configuration in order to find out if this is solves our problem:
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table: COMM_IPC_PROP: caller; crmproductsimulation; scenario.xcm; ZCRMproductssimulation
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Mark

Hi Arup,
thank you very much for your reply.
Concerning XCM / CRM customizing I have done the steps you recommended:
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You mentioned a RFC_USER (This is the JCO-User I suppose?)and J2ee user. Is the J2ee user just the admin user of the J2EE engine or do you mean something different?
Thanks in advance for your further help.
Best regards,
Mark
Edited by: Mark Willhoeft on Jun 4, 2010 8:36 PM
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Please Mark This As Answer if it solved your issue
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l_nl := dbms_xslprocessor.selectnodes(l_n,'/TaxInvoice/TaxInvoiceDocument','xmlns="urn:kr:or:kec:standard:Tax:ReusableAggregateBusinessInformation:1:0"');Edited by: AlexAnd on Aug 17, 2011 12:36 AM

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In our environment, eCommunications and eProdCFGObjMgr are separately configured in different servers..
When we place order and take through product configurator to customize the product and click DONE button, the eCommunication session itself got hung.
When i checked the eComm task, its just waiting for command and the eProdcfgObjMgr component shows the following error in their respective task
bash-3.00$ more eProdCfgObjMgr_enu_0017_17825803.log
ï»¿2021 2013-08-22 20:11:25 0000-00-00 00:00:00 +0300 00000000 001 003f 0001 09 eProdCfgObjMgr_enu 17825803 8448 17 /u01/app/siebel/siebsrvr/enterprises/RIGSBLPR/SBLPR_CC4/log
/eProdCfgObjMgr_enu_0017_17825803.log 8.0.0.5 [20420] ENU
eProdCfgLog eProdCfgLog     0 0000000852162100:0      2013-08-22 20:11:25     VOD Broker File Cache Location for ISSCTXTOBJBR/ISS_SIGNAL: /u01/fs/prodfs/ISS_OBrkCach
e/ISSCTXTOBJBR/ISS_SIGNAL/ENU
eProdCfgLog eProdCfgLog     0 0000000852162100:0      2013-08-22 20:11:25     VOD Broker File Cache Location for ISSCTXTOBJBR/ISS_VAR_MAP: /u01/fs/prodfs/ISS_OBrkCac
he/ISSCTXTOBJBR/ISS_VAR_MAP/ENU
bash-3.00$
We resolved the issue by restarting the component and clearing the mentioned cache directory. But i want to analyze deep as why it happened.
Please reply me if you have come across such issue.
Thanks,
Madas

To achieve the above, try the below fix:
var buttonBar:ButtonBar = new ButtonBar();
buttonBar.requireSelection = true;
Hopefully this works for you . Cheers!!

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