Corrupt backups & deleted music

greetings, forum newbie here :P
Recently, I gave my mother an ipod touch (4th gen), to take with her on vacation.
we had some trouble after we bought it.
Mostly we had to keep restoring it to factory settings because my computer wouldnt recognise it anymore, or it would go into recovery mode without warning
It also kept removing any music from the playlist (it kept the files, they just couldnt be accessed).
I brought it back to the store a few times, but all they were able to do was restore it, same as I did at home.
After we got it working again, I reloaded the deleted music, my mom left on vacation, and came back after a few weeks.
It appears that just after she left, the music was removed again, but there were no other problems during the time she was gone.
When I connected the ipod to my computer again, the ipod began updating, and had to be restored to factory settings.
when i then tried to restore from backup, Itunes told me the backup file was corrupt. I tried with other, earlier backup files, they were corrupt as well.
Can anyone tell me what is up with this Ipod, and maybe what to do about it?
also, is there anyway to recover my mom's vacation pictures from the " corrupt" backup file?
thnx in advance
ps: the Itunes version is 10.1.0.54 , running on windows 7

It can't be deleted or hidden.
Use the Spotlight search and verify that it is on the iPod. It would appear that you moved it to somewhere where you can't find it.
You can reset the screen layout by going to Settings>General>Reset>Reset Screen Layout.

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Pondini - Time Machine -- Frequently Asked Questions (Apr 3, 2009)
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