Cost of poor Quality - Sales Return

Dear All,
My client wants the cost of customer return should be booked as Cost of Poor Quality.
as after analysing the returned goods, the defective parts will be scrapped with reference to cost center this cost will be booked as cost of poor quality.
But how to book the cost of goods return from customer in the cost center.
I could not scrap all the parts immediately after return from customer to capture the cost of poor Quality,as may be all parts wont be defectives.
So kindly Guide how to capture the cost of Returned Goods from Customer.
Thanks and Regards,
Anil

Hi
Follow the steps.
1. Make Return on Std price (Inventory Dr = GRIR Cr)
2. Make a material on poor quality price rate
3. Stock transfer material A to B (which is poor quality rate)
4. Issue stock of material B to cost center.
Make Cost elements with the consent of FI/MM guy and ask MM consultant to account dertmination.
thanks
imdad

Similar Messages

Cost of Poor Quality

Dear All,
My client wants the cost of customer return should be booked as Cost of Poor Quality.
as after analysing the returned goods, the defective parts will be scrapped with reference to cost center this cost will be booked as cost of poor quality.
But how to book the cost of goods return from customer in the cost center.
I could not scrap all the parts immediately after return from customer to capture the cost of poor Quality,as may be all parts wont be defectives.
So kindly Guide how to capture the cost of Returned Goods from Customer.
Thanks and Regards,
Anil

Hi Anil,
Pls refer the link to understand the concept of internal order.
[Internal Order|http://help.sap.com/saphelp_srm30/helpdata/en/35/26b610afab52b9e10000009b38f974/content.htm]
[Posting to Cost Center and Internal Order|http://www.sap-img.com/zf010.htm]
Regards,
Shyamal
Edited by: Shyamal Joshi on Nov 21, 2008 5:57 PM
Dear Anil,
Thanks for the reply are always welcomed but dear I think you should assign marks also according to the helpfulness of the reply.

Valuation of item cost in Sales [Return and Credit Memo]

Hi,
Is there any way to get item cost affected in Sales [ Return and Credit Memo(with out copy from)] documents when item qty is Nill in respective warehouse, valuation method is FIFO

Hi,
Item cost is only linking to purchase or production. There is no link between sales and item cost.
Thanks,
Gordon

Sales return

Dear sap Gurus,
In sales return scenario which is the t code and mov type to transfer the stocks from returns column to unrestricted use column..i am confused as there are too many movements types sugessted.....can anyone through light on the same.
Experts will be rewarded with points....
Regards,
Shruthi D Seth

Hi,
sales returns is a process in which the customer returns the material supplied to him may be because of poor quality, functionality not proper,etc. We configure the process in SAP in the following way:
The return sales order - order type is RE in SAP. The item category for this item is REN. In VOV8 copy RE and maintain yous with name changed. save it.
The return sales order is always created in reference to an original invoice. Why because for a sales order containing 5 items of different quantities the deliveries may have been different and accordingly the invoice also may have been different. So actually the invoice may contain only one item amongst the 5 items. If this item is rejected the original invoice is taken into consideration for reference.
Create return sales order - VA01 enter the sales area and click on create with reference. go to invoice tab select the original invoice and copy it. Check the quantity and create the sales order. save it.
go to VL01N - create returns delivery, do the PGR9post goods receipt). Save it.
fo to VF01 - create credit memo. save it.
Normal process flow
RE - LR - RE.
Transaction code for transferring the returns goods from returns to unrestricted stock. - "MB1B" and movement type is "453"
Hope this will solve your problem. Reward points if solution found useful.
Regards,
Allabaqsh. G. Patil

Sales return -vat G/L account

hai gurus,
Iam here discusing about a sales return process. I have a scenario like the client sells 1000 nos of goods
,among that 10 comes as returns. i will refeer to billing document and create a sales return order now quality says among 10 nos of returns 8 can be reused again but 2 nos is fully damaged during transit.
Now i do PGR and after that when credit memo comes i will do for 8 nos and 2 nos i will do another credit memo.during the 2nos i claim to insurance account .here the price,Bed,Schess,Ecess goes to insurance claim account and the client wants the vat which he took from his client also to be gng to the insurance claim account.
As vat reverses back to the same vat g/l account.
now can any suggest me is there any way to transfer the vat amunt to another insurance claim G/L account
as per standard SAP it reverses the same vat G/L account.
tax ink is been used and vat g/l account are triggered through tax code and if necessary through table entry t030k with respect to business place
with regards

We too have same req from the client & we did in below method.
we have created new condition table in VKOA - with sales org - dist channel- item cateogry(eg:REN) -
assign this table to resp access seq - make sure , it should be in first line , out of all the other tables. ( the reason is, if system finds one condition record with any resp table, it will stop searching for other condition records).
maintian return GL account against the above combinaiton created with this new table.
its working fine for us, ( if you dont find , Item category field, in field catelog, add this field by selecting , New entries- )
revert

Cost centre field in sales order account assignment screen

Hello all,
I am unable to find the settings for cost center field in sales order account assignment tab screen along with profit center and internal order. kindly let me know the path to select cost center.
Thanks in advance
Raju

The Cost Center Determination settings is in OVF3 - but there are some cases where the Cost Center must be exceptionally changed.
If the document category for order type in IMG VOV8 is defined to be "I" which belong to order type FD - Deliv.Free of Charge, then the field cost center is active for input during transaction VA01.
Alternatively, you can specify an order reason and assign a cost center to an order reason.
However the standard SAP works only at the header level though, so it would not work if cost center is needed on the line item.
The cost center are assign for such business transactions as :
- Free deliveries
- Returns
- Deliveries of advertising materials
You can also make cost center allocation dependent on the order reason, for example:
Order reason: Damage in transit
Order reason: Free sample
Both the IMG settings are done in transaction OVF3, either with/without the order reason.

Complaints & Sales Returns

Dear All,
Whenever Post goods receipt is done for the return sales order,if the material is activated for returns inspection (Inspection type 06) every time inspection lot gets generated.But what i want is inspection lot shd get generated only when it is a quality complaint.But if it is a excess sales return or anyother sales oriented reason inspection lot shd not get generated....pLzzz suggest any logic for this....
Thanx in advance
With regards,
Venkat

Hi,
using movement types you handle this scenarios.Like blocked stock,qulity inspection stock and unrestricted stock etc..
Regards,
Chandra

Stock value related to sales return

Hi experts,
When sales return, the return goods captures the current stock value after PGI. What's the system logic for that? U know, the customer wants it to capture the stock value of the responding sales delivery date.
For e.g., the goods (10 ton) is sold in June when the stock value is $10/ton. In July, 2 ton is returned while the stock value is $15/ton. According to the standrad system configuration, the return goods bases on $15/ton to calculate (accounting document in material document after PGI). But the customer want to base on $10/ton to calculate as to keep some financial reports balance.
In case the difference of stock value occurs, is it the only way to adjust material cost via MR21 & the difference of stock by KEU5?

Hi Colleagues,
I am facing the same issue with my client.
Here, the project was implemented 5 years back and till now the processes in system were working fine. But, raised a concern on MAP of material during issues and returns.
Client is maintaining MAP for certain materials (includes some FG items also) in Material master data.
During goods issue MAP is captured at say 100/- But, if the stock is being returned into plant after 6 months or so.....then during goods returns, MAP is captured at current prices ..say 95/-.
Now the client want to return the stock at same price during original goods issue i.e at 100/- only. Even if goods return document captures the stock MAP at 100/- ...then where do difference (5/-) will be posted. As per logic difference will be posted to P/L account, but can we see this posting in accounting document of goods return material document?
I think it is not possible in standard process in system. To take up this activity with system modification, can we utilize userexits in MM module? If so, can anybody please tell...which include can we consider to do this.
Thanks & regards,
Praveen.

Rework on sales return finished goods material

Hi all,
There is sales return finished good in stock.
This FG is rejected by quality assurance due to some quality reasons.
Now, rework to be done on this FG to make it as per quality standards,
After rework the material code of FG will remain same and sales will dispatch this FG in the same code.
How to show this rework process and what r the steps.

Hi,
This is handled via Rework Order type, I Feel PP would be the better forum to Get better details regarding your issue, its a normal process in production to do rework on materials once they are identified as not meeting the required specification.
Regards
Chandra Shekhar

Camtasia Poor Quality in Premiere CS4 Export

I am a PC user. One of my clients uses Mac and Camtasia to screen capture his software program, which I need to integrate into a video I am making for his company. The MP4 Camptasia file he sends me looks good. I bring the file into Premiere to edit it, but when I export it, the clip done with Camtasia has very poor quality, while the footage I shot with my video camera looks great.
Specs:
Camera: HMC40, PH mode 1080/60i (MPEG-4 AVC/H.264 compression).
PC: i7 quad-core 64-bit running Windows 7 Professional 64-bit, 8 GB RAM.
Editor: Premiere CS4 in the Adobe CS4 Master Collection .
New Sequence setup in Premiere: AVCHD > 1080i > AVCHD 1080i30 (60i) Anamorphic.
Premiere’s export settings:
Format: MPEG2
Preset: HDTV 1080p 29.97 High Quality
Multiplexer tab > Bitrate and Buffering Details: Variable
Video Tab > Basic Video Settings > Quality: 5
Field Order > None (progressive)
Profile > Main
Bitrate Settings: Bitrate Encoding: VBR 2Pass
Minimum Bitrate: 4 (default)
Target Bitrate: 15 (default)
Maximum Bitrate: 18.5 (default)
GOP Settings > M Frames: 3 (default)
N Frames: 15 (default)
Output summary: NTSC, 1920X1080, 29.97 drop frame (fps), Progressive, Quality 5.0
Note in general: I found that if I set the Bitrate Encoding at VBR 1Pass, I got glitches sporadically.Using VBR 2Pass has solved this.
My question about the Camtasia clip:
1) How can I get the Camtasia footage to be as sharp in the export as in the original?
Other questions in general:
2) Are my New Sequence setting in Premiere correct? AVCHD > 1080i > AVCHD 1080i30 (60i) Anamorphic
3) Is my choice to export as MPEG2, HDTV 1080p 29.97 High Quality preset, the best for the footage I shoot?
4) Is my choice to set the Multiplexer tab > Bitrate and Buffering Details at ‘Variable’ the best?
5) Do my Bitrate and GOP settings need adjustment?
6) Should my Export field order be Upper instead of Progressive?

function(){return A.apply(null,[this].concat($A(arguments)))}
The frame rate is 1038 X 882
That is a very odd frame size, and one that probably won't work well no matter what workflow you use. You asked:
function(){return A.apply(null,[this].concat($A(arguments)))}
how could he better capture and export to match my workflow?
Have him capture and export to match your desired export frame size for the finished project.
function(){return A.apply(null,[this].concat($A(arguments)))}
How would you suggest I change my workflow to handle the interlaced and progressive issue?
I can't answer that until I know exactly how you intend to deliver your finished video. Any answers to your other questions will also likely depend on your intended delivery format and media.
-Jeff

Sales return with warranty and without!

Hi,
I have a scenario like sales return,
2 cases, with warranty and without warranty
I need your guidance on controls,
1st case with warranty,
Stock has been taken in to the plant with respect to sale return order.
I generate service order SM01 (Non revenue generated)
Maintain operations and material
goods issue and operation confirmation
technical completion.
Now I run DP90 for resource related billing. And need to control that service order cost does not go to billing document. But I don't want to bill the customer.
Please correct me, I only settle my service order and leave it. How should I go about it. Please help me.
2nd case, when there is no warranty,
I create a service order SM02 (revenue posting allowed)
Maintain operations and material
Then run DP80 to generate quotation and confirm quotation.
goods issue and operation confirmation
technical completion.
Run DP90 for billing the customer.
Could you please suggest me if I need to make any changes to this. If so, which part of it (SPRO) i need to configure.
And as per my understanding if service contract exist then it will help to determine fixed price in with out warranty case.

Hi,
Yes I could able to run DP90 though I don't declare the order as revenue based. Infact the if refurbishement order (SM03) has to trigger automatically from sales order RA. Infact if it is revenue based we canot even generate it from sale order.
You can even refer to this following link which states that cycle.
[http://help.sap.com/saphelp_46c/helpdata/en/e6/4a8df09e0311d189b70000e829fbbd/frameset.htm]
I have only doubt during this process billing is based on DIP profile. But how does pricing procedure is coming in to picture. And how and where to link Pricing procedure. Please guide me. And from one of my collegue came to know that accounting Indicator can be used to get discount condition in pricing procedure so, that when we run for Warranty cycle we can bring that condition to get 100% discount through KBM1 condition type.
Regards,
N,Nagaraju

QM-SD: Sales Return Inspection lot status Error

Hello Expert,
I want to post Goods receipt in a Returns delivery with QM activated in the material but the following message is displayed:
Status of inspection lot 060000000001 / partial lot 000000 does not allow good issue
Message no. VL171
The inspection type is 06 (Inspection for Returns from Customer).
The movement type is the 651.
I thought that the inspection lot was created when you post the Good receipt, not when you create the delivery, and the stock material would be Qual. Inspection. So, then I should run QA11 click on Accepted in the UD to transfer the stock to Unrestricted use.
Summarizing, the inspection lot is being created when I create the delivery. I can post GR only after running QA11. But then another inspection lot is created and the stock is posted in Returns. I think that the standard should not work like this.
Please let me know what could be the reason for the error for goods issue for sales return?
Thanks in advance.
Pablo
Sales Return Inspection lot status Error

Dear Nunez
1) 06 inspection lot gets created when you create a delivery not when you do the GR.
2) for 651 movement type only 06 inspection lot will be created and this lot will not be stock specefic. You cannot do stock posting for this lot
3) if you need an inspection lot while doing the GR of the delivery then kindly do the following
1) make use of movement type 653 instead of 651
2) activate 05 inspection in the material master. (deactivate 06)
3) for delivery type LR ( the delivery type you are using for the return ) maintain 05 inspection type in the config
SPRO > QM> Quality Inspection> Inspection Lot Creation>Inspection at Shipping>Assign Inspection Lot Origin to Delivery Type>LR 05inspection type.
Now create the return sales order and then do PGR. inspection 05 will be created. you can do the stock posting in this lot
regards
gajesh

Re-Issue Sales Return Material

Hi,
Can anyone help me to address the following scenario in SAP B one.
I have Finished Item say "A". the customer returns this item after few days. For this i have to enter the Sales Return document which is standard functionality.
This return FG item will be reused in Bill of Material of "A" with other raw material.
Since same Item "A" will not be allowed as child item in the BOM i have created new Item called as " A   Ret" and added Sales return for this item and stock taken in Return warehouse.
for this return item i have the price which is mentioned in the Return document.
if i create production order as shown below
Parent :   -
Item A
Child: -
Item A   Ret
Child: -
RM1
Child: -
RM2
In this case to produce the Item A again i require to consider only the cost of the raw material added and not the "Item A Ret" since this item is already produce and reused in the production.
can anyone help to manage since in standard Production module it is considering cost for the Return item also which is having major impact on the cost for the Item A.
we are stuck with the entries for this scenario can anyone help please

Hi Deepak,
Thanks for your inputs.
we are implementing in pharma company. As per your suggestion the product which we are taking in as Return material is say for example a tablet which i cannot take in as dissamble production order which is not posssible.
So a thought to enter as separate item. I know this will affect inventory. ANy suggestion for this.
Because after tatking this as return item we have to book Incoming Excise invoice and then Credit memo to adjust the customer balance.
Any suggestion how to follow the steps in SAP. Your help will be very useful.

SD-QM: Sales Return Inspection lot status Error

Hello Expert,
I want to post Goods receipt in a Returns delivery with QM activated in the material but the following message is displayed:
Status of inspection lot 060000000001 / partial lot 000000 does not allow good issue
Message no. VL171
The inspection type is 06 (Inspection for Returns from Customer).
The movement type is the 651.
I thought that the inspection lot was created when you post the Good receipt, not when you create the delivery, and the stock material would be Qual. Inspection. So, then I should run QA11 click on Accepted in the UD to transfer the stock to Unrestricted use.
Summarizing, the inspection lot is being created when I create the delivery. I can post GR only after running QA11. But then another inspection lot is created and the stock is posted in Returns. I think that the standard should not work like this.
Please let me know what could be the reason for the error for goods issue for sales return?
Thanks in advance.
Pablo
Sales Return Inspection lot status Error

Dear Nunez
1) 06 inspection lot gets created when you create a delivery not when you do the GR.
2) for 651 movement type only 06 inspection lot will be created and this lot will not be stock specefic. You cannot do stock posting for this lot
3) if you need an inspection lot while doing the GR of the delivery then kindly do the following
1) make use of movement type 653 instead of 651
2) activate 05 inspection in the material master. (deactivate 06)
3) for delivery type LR ( the delivery type you are using for the return ) maintain 05 inspection type in the config
SPRO > QM> Quality Inspection> Inspection Lot Creation>Inspection at Shipping>Assign Inspection Lot Origin to Delivery Type>LR 05inspection type.
Now create the return sales order and then do PGR. inspection 05 will be created. you can do the stock posting in this lot
regards
gajesh

Customizing required for sales return directly to vendor

Hi
The scenario is that the customer returns has to go directly to the vendor instead of the client accepting the sales return and then send it to the vendor.
This needs some customization.What is the procedure to do this ?
The Client is using SAP 4.6.And now this scenario is not possible.It needs customization.
The issue is that the goods must go to the vendor from customer.It is direct sales.
Please tell the accounting,costing and copa related effects.
I will reward points for this.
Thanks
Vardhini

This is solved

Cost of poor Quality - Sales Return

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