Costing or RMA

hi,
i have a situation
i book sales order on 2nd may 2009
item unit price cost
img0001 10 20
i am updating the cost of the item on 6-may-09
item unit price cost
img0001 10 25
when i make return of the product on 11 may 2009
item unit price cost
img0001 10 20
is it a intended functionality ? if so can some explain me?
Regards
sudharshan

Hi Sudharshan,
Yes! This looks to be a intended functionality & let me try my best to explain from a price point of view & kindly correct me if my views are wrong.
Case 1: Return Price > Purchased Price : Seller/Manufacturer will be at loss if this is to be considered.
1. Book sales order on 01-May-09 for 10 qty of item X whose price is 10, Total 10 X 10 = 100.
2. Update the price of the item on 03-May-09 to 15.
3. Now, make return of the 10 qty referring to the original sales order on 05-May-09. Price will be pulled/retained as 10 only & not 15. If 15 is to be considered, then after recieving the goods, the manufacturer will have to pay totally 150 which will be a loss to him.
Case 2: Return Price < Purchased Price : Buyer/Customer will be at loss (which customer will not agree upon) if this is to be considered.
1. Book sales order on 01-May-09 for 10 qty of item X whose price is 10, Total 10 X 10 = 100.
2. Update the price of the item on 03-May-09 to 5
3. Now, make return of the 10 qty referring to the original sales order on 05-May-09. Price will be pulled/retained as 10 only & not 5. If 5 is to be considered, then after recieving the goods, the manufacturer have to pay totally 50 which will be a loss to customer for which he will not agree too.
This is the reason why the same selling price of an item is pulled from the Original Sales order to the Return Sales Order. Even though the price of an item have been revised, the price that is present in the original sales order will be considered in the return sales order.
However, the above scenarios may differ from business to business & based on the customer agreed terms too.
Regards,
Hemanth

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ThinkPads: S30, T43, X60t, X1, W700ds, IdeaPad Y710, IdeaCentre: A300, IdeaPad K1
Mark Hopkins
Program Manager, Lenovo Social Media (Services)
twitter @lenovoforums
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Hi
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All that I write is after I read terms and conditions for waranty/RMA. I know that what you say is part of the policy , and the price of the product replaced cannot be exceeded.But proposed exchange is fair? You can make your calculation and tell me how big is my error, if I do not know primary math ...I asked only fair treatment.

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yes, I think the best thing to is to is to wait for the replacement, anyway it under the warranty period still.
Unix is simple. It just takes a genius to understand its simplicity.

Costing or RMA

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