CP2025dn won't Print in color after downloading Windows 10

I recently downloaded Windows 10 on my laptop (ASUS) and now My Color Laserjet CP2025dn won't print in color. Yes, I have already quarduple checked that it's marked to print in color. I tried printing from Powerpoint, Adobe, and Word. No luck. I also tried to download some drivers but it still won't work. It seems to be printing in black and white just fine. Please help as soon as possible. I have some very important things to print off.

I just tried printing from my friends Laptop, she still has windows 8, and it's working fine, so I know this is a windows 10 issue, can someone please help me with this?

Similar Messages

  • HP J4580 problem printing legal size after downloading Windows 10

    I downloaded Windows 10 yesterday.  Last night I finished a spreadsheet (8 1/2 x 14) and attempted to print it out.  No go.  It wanted to print on letter size.  So, I tried to reset the paper size, but it wasn't on the list.  Microsoft says that I probably need to update drivers.  So, I go to HP and am told that I'm up to date with drivers.  Now what do I do?  I need to be able to print on legal size paper.  I hope someone here can help me.

    Did you download this software for the printer ? http://ftp.hp.com/pub/softlib/software12/COL31046/mp-109152-2/OJ_AIO_J4500_Full_Win_WW_140_404-4.exe Have you run Windows update to check that you have all the updates needed?

  • My hp pavilion g series won't search the Web after downloading window 10

    I downloaded window 10 and my laptop would start but will not log on or search the Web.

    Hi there 
    Welcome to the HP Support Forums! It is a great place to find the help you need, both from other users, HP experts and other support personnel. I understand that you are having trouble with log on and web functionality. I am happy to help. Please post the full product number for your notebook. See the following, if you need help with that information.
    How Do I Find My Model Number or Product Number?
    What operating system did you have before installing Windows 10?Did you have any network problems before the upgrade? Also did you do the upgrade process or a clean installation of windows 10? When you mentioned a logon problem, do you mean to get onto your computer or to get onto a website?Are you connected to your network properly, and is it a wireless or cabled connection? Please let me know.

  • HP C7250 has all colors of ink but won't print in color

    My HP C7250 shows that all ink levels are OK on the display, but it won't print in color becasue it says tht the Cyan cartridge is low. I recently replaced the Cyan cartidge with a new one and the display shows that the ink level is full, but when i go to print I get a message that the ink level for Cyan is still low.
    The printer is out of warranty. Anyone have an idea of how i can get this printer to print in color again?
    I have tried reinstalling the catridge, and the same thing happens.

    I know this was a while ago, but did you resolve it easily?  Mine has full colors, including cyan at 80%.  It won't use the cyan for color printing at all, so all the colors are off.  I think I have to chagne teh printhead since I've already cleaned them and changed the ink cartridge.  Just curious.  Thanks.

  • Won't print in color from my Mac or iPhoto to HP designjet 500ps

    Won't print in color from my Mac or iPhoto to HP designjet 500ps

    That is quite possible seeing that official drivers have not yet been released yet for Yosemite 10.10
    Suggest you follow this site from time to time for when they are:
    http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&lc=en&product=439491
    Please mark my post as SOLVED if it has resolved your problem. It helps others with similar situations.

  • Officejet 6210xi all in one won't print in color

    I didn't use the color part of my printer for a year, then I bought and installed a new color ink cartridge. However, it still won't print in color. It will print in black but only black, no greyscale. I've tried cleaning the heads, resetting the system, I've double checked to make sure the ink cartridge is the correct one and it is. I've looked through all the faq's in the printers menu but nothing works. Any help is appreciated, I'm about to give up and just get a new printer.

    Hi @Jaim_Faul ,
    I see that you are having issues printing in color. You tried a new cartridge and have the same results. I would like to help
    you out today.
    I would do a hard reset to see if that will resolve the issue.
    Leave the printer on and unplug the power cable from the printer and wall outlet for 60 seconds.
    Then reconnect the power cable to the printer and wall outlet rather than a surge protector.
    This ensures the printer is receiving full power and may help this situation.
    Try these steps to see if it will resolve the issue.
    Missing, Faded, or Dull Colors.
    Go to Step 3 - Print a diagnostic page. Just to see if it is a hardware or software issue.
    You mentioned that you cleaned the cartridge heads, I still included this document to make sure all the areas for the electrical contacts were cleaned on the cartridge and inside the printer. Cartridge Error. Disregard the title.
    Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
    http://www8.hp.com/us/en/contact-hp/ww-phone-assis​t.html
    Have a great weekend!
    Thank You.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

  • Won't print one color

    My HP printer Officejet Pro 8600 won't print Magenta color.. I have replaced two different cartritges but none worked. Yellow, blue and black works fine.. The picture/text would print but just without red tones.
    All I get is greenish colors... 
    What can be done to fix it..??

    HP c7180 - Won't print one color[ New ]
    12-28-2010 04:50 PM
    My C7180 displayed a message that the ink cartridge was out of date and immediately stopped printing which used Mageneta.    I replaced the cartridge and it still won't print this color.    All other print functions and features are fine.   If a photo or print requires red,  however,  it prints as yellow.   Print tests show a small single horizonal line where the mageneta should be.   Additionally,  I've run the "clean print head" command.   Any ideas or suggestions?    Thanks.

  • C4280 won't print one color

    My C4280 started to print color badly a while ago and I new that the cartridge was getting low so I initially refilled it.  Put it back in and it wouldn't print yellow.  So I figured that I screwed something up and went and bought a new remanufactured cartridge today.  Same thing, no yellow.  Got on the phone with tech support and they bascially said that it sounded like the head is bad and of course I'm a month and a half out of warranty.  Then they had the audacity to give me a "deal" on the exact same model.  Anyone else have a problem like this that they've been able to fix?  Am I missing something obvious?
    Message Edited by Caedmons on 06-01-2009 12:05 PM

    HP c7180 - Won't print one color[ New ]
    12-28-2010 04:50 PM
    My C7180 displayed a message that the ink cartridge was out of date and immediately stopped printing which used Mageneta.    I replaced the cartridge and it still won't print this color.    All other print functions and features are fine.   If a photo or print requires red,  however,  it prints as yellow.   Print tests show a small single horizonal line where the mageneta should be.   Additionally,  I've run the "clean print head" command.   Any ideas or suggestions?    Thanks.

  • My All-In-One 6500A Plus won't print any color from Internet Explorer (v8.0).

    My All-In-One 6500A Plus won't print any color from IE (v8.0).  I can print all colors from Word, PDF documents, photos, etc. - but not from ANY web page.  At first it only printed Magenta ink, now it acts as if it's printing (feeds the paper, moves the print heads across the page and sounds like it's printing) but the paper comes out blank every time.  If I change the print options to print grayscale and only use black ink, I can get a black only image of the web site.
    As I said, ALL OTHER APPLICATIONS PRINT FINE.  ONLY WEB PAGES WON'T PRINT, so please don't tell me it's the ink cartridges.  ;-)  

    Fourteen views and no answers in two-and-a-half days!! 
    I guess it's time for me to change printer brands.  It will be a long time before I get an HP anything again!

  • Word 2007 won't print in color

    Running Windows XP Professional.  HP 1610 won't print color fonts.  Does fine if I specify the printing is to be gray scale.  However, text with a colored font (i.e., non-black) won't print in color.  The paper just ejects quickly if I specify draft printing.  If I specify that the application should choose the printing options, it appear to print slowly line by line but without actually putting any ink on the paper.
    The cartridges are fine and work with other applications.

    I think a setting in the Printing Preferences on your PC where it prints all text as black has been enabled. I'm not sure of the exactly place you'll find it, but it is usually located in one of the tabs in Printing Preferences. I'm attaching a screenshot of another printers' settings window as a reference.
    Make it easier for other people to find solutions, by marking my answer with \'Accept as Solution\' if it solves your problem.
    Click on the BLUE KUDOS button on the left to say "Thanks"
    I am an ex-HP Employee.

  • HT1677 Safari says I am not connected but wireless shows 3 bars and I can use wireless lap top and wireless printer.  Happened after downloaded ios7

    Cannot use safari even though I have 4 bars.  It works fine on lap top and wireless printer.  Happened after downloading IOS7

    Go to Settings > General > Reset > Reset Network Settings
    After that Reset let the iPad reconnect to your Wi-Fi.

  • Just purchased HP 8610 printer, but it won't print from my 8.1 windows computer

    just purchased HP 8610 printer, installed it wirelessly to my network but it won't print from my 8.1 windows computer.  I can print from my cell phone and I can print using the eprint function, but even though I can see it on the network I can't get it to print a document.

    Hi,
    Have you ilstalled it software and drivers on your computer yet ? Please download and run the following tool:
        http://ftp.hp.com/pub/softlib/software12/COL50849/​mp-136589-1/HPPSdr.exe
    Regards.
    BH
    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

  • Scan doesn't work after downloading Windows 10

    After downloading Windows 10, scanning will not work on my HP Officejet Pro 8620 all in one printer. I used HP Print and Scan Doctor program and it stated that it fixed my scanning problem.  However, when I attempt to scan I get a message that says it cannot find the application to support the selection.   BTW...I have also unistalled and reinstalled the driver for this printer thinking it might been to "reconnect" in some way with Windows 10.  On another note, by DVD drive now doesn't work either after downloading Windows 10. HELP !!

    Hey there,
    Try the following step's, i believe it will help you overcome the issue.
    1.Start by dissconnecting the USB cable.
    2.Remove the Printer Driver from the "Devices and printer's" which can be found in the control panel.
    3.Download this file (http://ftp.hp.com/pub/softlib/software12/COL48430/al-117537-4/DJ1510_188.exe) which is the full solution for the HP Dj 1510 series.
    4.Extract the contents from within the file.
    5.Open up the "Utils" Folder and within choose the "x64" folder, Inside you should be able to spot a File called "RemovePreInstalledDrivers" >> After you will open that file a Black screen will open, Wait for it to close then move to the next step.
    6. Go back to main folder where you have already extracted the software and Right click on the x64.msi file (Name will most likely consist your printer model) and choose the "Repair" Option. >>Afterwards you will be prompted to preformed a restart. (Incase you will get a Messege saying "This action is only valid for products that are currently installed" Just double click the file instead)
    7.After the restart, Head into Local Disk C/ProgramFiles/HP/PrinterModelFolder/bin/USBSetupL​uncher and double click it.
    8.Follow the steps shown to you and connect the USB cable when you are asked to.
    That should add the scanner to Your imaging devices.
    Best Of luck~

  • I am trying to install itunes after downloading Windows 8.1.  I get an Windows Error 2 message--  "Apple Application Support is required to run itunes helper."  Any suggestions?

    I am trying to install itunes (64 bit) after downloading Windows 8.1 on my HP Laptop.  I keep getting an error message Windows Error 2--"Apple App;ication Support is required to run itunes helper"  Does anyone have any simple suggestions for a user with limited knowledge of Computers?

    With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
    http://www.apple.com/itunes/download/
    Download and install the free trial version of WinRAR suitable for your PC (there's a 32-bit Windows version and a 64-bit Windows version):
    http://www.rarlab.com/download.htm
    Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
    Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
    Does it install properly for you? If so, see if iTunes will launch without the error now.
    If instead you get an error message during the install, let us know what it says. (Precise text, please.)

  • No sound after download window 8.1 pro

    After downloaded window 8.1 pro 64-bit on my hp G60-637CL notebook, I did not get SOUND again. I will apreciate any help please.

    i have no audio since after downloading windows 8.1

Maybe you are looking for

  • I915_wait_irq crash - HP Compaq nx7300

    Hi, I have some problems with my laptop (HP nx7300 with intel core2duo, and intel 945GM) - it hangs while playing 3d games (sauerbraten), in wine and sometimes when I leave HP running for few days without reboot. Result is always the same - X server

  • Workflow Tasks NOT expiring!

    Hi guys, I've bumped lately with an issue building a workflow on SP2010, as you mostly already have figured out from the title, workflow tasks are NOT expiring. I've tried to take this on my own, but no more as I have to move on. Here's the details;

  • Feature Request: The Ability to create hyperlinks to another program

    Hi, I am hoping someone at Apple reads this! I have a program I use called Logos 4, and it works with both a Mac (or yuck a PC) on the PC side they have the ability to do this http://www.youtube.com/watch?v=wZMW1Mw3ZgI in PowerPoint. I would like to

  • Hard drive took a dump and trying to find iCal files....

    my hard drive just took a dump and I am trying to extract what data I can using DiskWarrior and I am trying to find iCal calendar files so I can manually import them. Where are they?  Not in Application Support as I would have expected.  Any ideas?

  • All sound on computer echoes in ventr

    I just installed Sound Blaster Audigy SE. I can hear sounds ok, recorded sounds are very weak. I can however talk to others using Ventrilo, but when I do all sound on the computer is echoed back to them, including any game sounds and their own voices