Creating Service product in Interaction centre

Hi all ,
I have been going through the best practises doc for SAP-CRM 2007 (C78_BB_ConfigGuide_EN_DE)
and configuring accordingly. I strucked in creating service product(page-13). I couldnt find the below path
CRM WebClient UI menu-------     Master Data -- Create: Service        to go further.
I would highly appreciate if any one of you help me in creating service product for IC
Thanks in advance,
Sampath

Hi Sampath,
I am not sure how helpful this doc could be for you but try it. It gives process to create CRM Service Products using a Function Module.
https://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/d0c4a6b1-5baa-2a10-3381-8671732327e8
Regards,
Saumya

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