Creative Cloud Apps won't open

I have recently gotten my CC membership and got all of the programs. I am having trouble opening Premiere Pro CC (2014) and After Effects CC (2014). But I have another After Effects (from the CC trial) that opens which doesn't have (2014) in the name. Any of the programs with (2014) in their name, I can't open. I get the error, "The application was unable to start correctly (0xc000007b)." I am running Windows 7 Professional 64 bit.

Claym67333945 if you are able to locate any installation errors then please feel free to update this discussion. If you are facing errors when opening the applications then I would recommend posting to the forums related to that application. The community in those forums are getting to better be able to assist you with troubleshooting specific to the application.
You can find a list of available forums at https://forums.adobe.com/welcome.

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My Creative Cloud App won't launch

My Creative Cloud App won't launch I'm seeing other posts of the same problem that are unanswered. Is there an issue with cloud today?

I'm having a similar problem. CC is greyed out and has no content when selected, meaning I have no access to my type kit font library. I've uninstalled CC and reinstalled CC. I've followed another course of action which is to trash the opm.db file (username > Library > Application Support > Adobe > OOBE > opm.db) which was advised from another forum, followed by a reinstall again. No joy... any help would be much appreciated

My Creative Cloud App won´t snyc my files.

my Creative Cloud App won´t snyc my files.

jonesology,
Could you send us your log files so that we can investigate further? Please zip up the entire 'CoreSync' folder at the location below and send it to me at [email protected]
Mac:
/Users/<username>/Library/Application Support/Adobe/CoreSync
Windows:
C:\Users\<username>\AppData\Roaming\Adobe\CoreSync
'Library' on Mac and 'AppData' on Windows are both hidden folders. Please read these pages for help on showing these folders:
http://helpx.adobe.com/x-productkb/global/show-hidden-files-folders-extensions.html (Win)
https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html (Mac)
Thanks,
Ben

Creative Cloud app won't stay signed in. Windows 8.1.

I have researched this over and over. It seems like a lot of people have this problem, but never any official answer. No solution.
I log into the Creative Cloud app. About 5 minutes later, sometimes 10 or 15 if I'm lucky, I get signed out. I've signed in about 4 times today so far. Rinse and Repeat. All day long. Every day.
Oh well, gotta go. Time to sign back into Creative Cloud again.
My question is this: Is there a way to keep this thing logged in for more than 5 minutes at a time?

A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Creative Cloud App Won't Install CC Apps or Update CS6 Apps

I have the CS6 Master Collection installed on my Mac. I just updated to the new OS X Mavericks 10.9 hoping that might solve the problem, but the Creative Cloud app still is NOT working.
The app tells me I have updates, and gives me the option to add the CC apps for the Creative Suite, but gets to maybe 42% and then gives a general error.
The pop up window error says:
Installation failed.
Errors encountered during installation (7).
And when you click on More Information, all you get is this:
Exit Code: 7
Please see specific errors below for troubleshooting. For example, ERROR:
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 0 error(s)
which tells me nothing.
I am not able to do anything with Creative Cloud, except to update the Creative Cloud app itself every few days. The CC desktop app (which runs from my top menu bar) is up to date, but still doesn't work.
How do I get the app to work and update my CS6 apps and install the CC collection?
Thank you!

"Exit Code :7" is not what you need to look up. See the screenshot below for my error code.
I looked up "Error: DF024" and below is the link and a screenshot of what it said on the Creative Cloud help page.
Error DF024 installing Creative Cloud products | Mac
I changed the name of my "Recommended" folder to "Recommended_backup". I then reinstalled and got the same error. I reread the code and realized that the path for my error is slightly different than what is listed on the Creative Cloud Help page. Instead of a path of "Library/Colorsync/Profiles/Recommended", mine actually read "Library/Colorsync/Profiles/Profiles". This time I went into the folder and changed the name of of the "profiles" folder to "profiles_back-up" and it worked!!!!!!
Below is what my folder looks like after a successful install of Illustrator CC. The 2 folders highlighted in yellow are the folders that I renamed and the 2 green highlighted folders appeared after installation.

The reative cloud app won't open

Downloaded all CC 2014 apps PPRO, PRELUDE,PHOTOSHOP,AUDITION etc. Premiere CC 2014 as mentioned before won't open it sends you to a trial and enter serial number page. Thought I would reinstall all CC2014 apps but the CC app for installation won't open. I rebooted and it won't open. All of these problems arose when I downloaded 2014. I do editing and shooting for a living, these type of problems should occur every-time we have an upgrade. Glad CC7 still works

Hi Solideogloria,
Please try to perform the steps given in the following article.
Error "Failed to Install" Creative Cloud Desktop application
Hope this helps.
Please let us know in case of any problem.
Thanks and Regards,
Sumit Singh

My Adobe Creative Cloud apps don't open. What to do?

I want to use Adobe Indesign.
So I bought a subscription for the Adobe Creative Cloud.
I managed to download the Adobe Creative Cloud - program. And I can open the application.
But when I want to open an App, the little 'opening up' wheel continues to run. The app does not open. What to do?
I have a MacBook Pro. Memory: total 4 Gb. Free memory: 1,6 Gb.
OSx-version: 10.9.5.
tnx. Ellen

I found the answer at the Adobe-site: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems. html

Creative Cloud Desktop won't opening

Hi,
I'm having an issue with Creative Cloud Desktop ever since I updated to Yosemite. I've gone through customer support (which were useless by the way) and discovered that Creative Cloud Desktop works if I'm logged in as my Root user (System Admin) on my Mac but won't load in my normal account. I've gone through this link (Troubleshoot unexpected behavior | User account-specific | Adobe software | Mac OS) that the Customer Service representative gave me. However I'm still having the problems loading App.
Does anyone have any idea how I can fix this issue?

>ever since I updated to Yosemite
Did you tell Apple that their update breaks Adobe software?

Creative Cloud Apps Won't Download

Hi everybody,
I'm on OS X Lion and purchased a year long Creative Cloud subscription. So, I downloaded the app installer, and installed Photoshop and Acrobat X-- it worked. However, whenever I try to download any other applications, such as Flash for example, the download bar will go until it is almost finished, but will just stay there (I left it going overnight-- didn't help). Does anybody know what to do?

@tidepoolfilms - Are you still experiencing the blank page? If so please email me [email protected] with:
Take a screen shot of what you are seeing.
Your Adobe ID email.
If you sign out can you see the Apps page https://creative.adobe.com/apps?
After signing in to the Apps page, open the console. Then refresh the page and capture the console output. Here is how to get the console in the various browsers:
Chrome: Click on the wrench icon in the top right. From the context menu choose Tools > Developer Tools. Choose the Console tab.
Safari: First you may need to add the Developer option to your menu. From the application menu choose Safari > Preferences. Choose the Advanced tab. Check the box for "Show Develop menu in menu bar". From the application menu choose Developer > Show Error Console.
Firefox: From the application menu choose Tools > Web Developer > Web Console.
IE9: From the application menu choose Tools > Developer Tools. Choose the Console tab.

My creative cloud apps won't load?

Every time I open Creative Cloud and go to "Apps" it just keeps loading and never stops...what do I do?

Hi adamhowden,
Please try:
App doesn’t open | Progress wheel spins continually
Re: Adobe Creative Cloud / Desktop App / Home Screen: Constant Spinning Wheel
Thanks,
Atul Saini

Creative cloud applications won't open on additional machine - iMac 10.9.4 - Creative cloud for teams - a work colleague has the same issue on his home machine. Applications work fine at work.

These problems are happening on my iMac at home. I can log into Creative Cloud no problem, however as soon as I try and open an application, whether it's an old version or CC 2014, Adobe Application Manager opens and tells me that membership has expired and prompts me to 'try again'. Clicking this button results in a new pop up that thanks me and tells me that my subscription is now active. However as soon as I click 'continue' the process begins again, the application closes, a pop tells me that membership has expired etc.
I can login and view my Creative cloud for teams account online and everything seems to be in order and the applications open without incident at work, another colleague at my work has the same problem with his CC applications at home.
I've tried uninstalling and the installing all of the applications and CC several times, run all updates etc.
Is this an issue the the Terms and Conditions for CC2014, are we no longer allowed to run applications on 2 machines?
Is there a bug with the latex version of CC? This problems has only recently occurred.
I should add that I've read some of the other posts about login loops and I've tried deleting the opm.db file, it didn't work.
Thanks for any help anyone can provide.
Regards
Pete

There doesn't seem to be an uninstaller for CS3, and I've tried the CC Cleaner tool several times. It doesn't work and it is not correctly documented anywhere. For example, there is no log file at "/Users/[user name]/Adobe Creative Cloud Cleaner Tool.log" as one of the Adobe pages states. For example, there is no log file at "/Users/[user name]/Adobe Creative Cloud Cleaner Tool.log" so I can't find any success or error states of the tool.
There is a log file at "/Users/[me]/Library/Logs/ACC.log." Would there be anything in there that could shine light on install issues vs. uninstall issues?
Regardless, running Cleaner and then attempting to install ACC repeatedly leads to the error "Creative Cloud quit unexpectedly" upon launching it or rebooting (which launches it automatically). I've been trying various things for weeks to no avail yet.

My Adobe Creative Cloud apps won't work

I just installed the apps from Adobe Creative Cloud.
When I launch the apps they'll start up but they'll close right after.
Does anybody have a idea what to do?

A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Creative Clouds App won't work!

Everything else works for me except the app when it says "download error" and then choose "get help" or "try again" which I have printed about 1000 times. I can not update my adobe programs which I have to do. There is no help available in Swedish and I'll get help from someone in the chat, I still have everything installed in English in order to be able to go into my computer and see what's wrong. Is there anyone who can help me?

Hi saraevelina,
Kindly try the below mentioned links.
Error downloading Creative Cloud applications
Creative Cloud - Download error - stubborn error
Please revert if the problem persists.
Thanks,
Atul Saini

Creative Cloud application won't open downloads

I'm trying to download the 30 day trial run for Adobe Photoshop but the Creative Cloud application just keeps loading- it's been almost an hour. Why isn't anything happening?

Jeff, OK, I'll reinstall - it'll probably have to wait till next month, because of my bandwidth allowance, but I can live with that.
Regarding the other error, I didn't give enough information, sorry: after I installed InDesign and PS, I started them up and got a prompt from the CC app to fill in some details on the Adobe website. So I filled them in and got that error, no matter what I tried. If I clicked "Use the above address", it returned to the page with the form anyway.
Edited to add: I logged in again this morning and found the "My Information" page on the Adobe website - it's not complaining about the address now. I don't know if it means the problem went away or it's a different page (it looks different), but everything seems to be working at the moment.

Creative Cloud Photoshop Won't Open...???

Getting an error message: Could not initialize Photoshop because of a program error. Is there any way to reload the program? Any ideas?

use search function to find "creative cloud" program. If not, you need to download it again.

Creative Cloud Apps won't open

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