Creative cloud for teams installation

I have a registered licence for Adobe cloud for teams.
After I install the creative cloud and try to install some of the applications it only lets me install the trial version for some reason...
Anyone know how to solve this?
Thanks

Team license links that may help
-manage your team account http://forums.adobe.com/thread/1460939?tstart=0
-Team Installer http://forums.adobe.com/thread/1363686?tstart=0

Similar Messages

Can i change my creative cloud to creative cloud for teams and use my old installations?

We needed another license for creative cloud and now we have creative cloud for teams instead.
Do we need to reinstall all the programs on the computer that used to have the creative cloud license?

just navigate to your downloads page, use your adobe id and install cc on your mac, https://creative.adobe.com/

Issues with Creative Cloud for teams deployment workflow

The Adobe Creative Cloud for teams IT Deployment Guide lists out steps for IT admins to deploy the CS6 applications and then have their end-users license the trial software with their Adobe IDs once they have been invited to the team. There are two major issues with this document.
First, the media that is on the FTP is not for North American English. We are working to get that posted on the FTP site ASAP. In the meantime, you can find the CS6 MC media from: http://www.adobe.com/downloads/
[Note: Getting media from that page requires the use of the Adobe Download Assistant which is very consumer focused. Sorry about that.]
Second, in order to have the ability to login properly with a Creative Cloud for Teams account the system needs to have the latest copy of Adobe Application Manager installed. If you do not do this step the end user will be prompted for a serial number.
Unfortunately the Adobe Application Manager can’t be packaged with AAMEE nor is it a native installer. I know, I know! Here are the links to the Adobe Application Manager installers:
Windows: http://www.adobe.com/support/downloads/detail.jsp?ftpID=4773
Mac: http://www.adobe.com/support/downloads/detail.jsp?ftpID=4774
It can be installed from command line by:
Win: <Path to Setup.exe>Set-up.exe –mode=silent –action=install
Mac: <path to ASU> /ASU/Install.app/Contents/MacOS/Install –mode=silent –action=install
Jody Rodgers | Sr. Product Manager | Creative Cloud for Enterprise | Adobe Systems

Hi Boncker,
I see that you have an active Subscription under your account . Please launch any of the installed product and when you get the trial prompt , please click on License this software and then Enter the Adobe Id & Password for the account that you have accepted the invite .
Please do let us know if that worked for you or not .
Cheers,
Kartikay Sharma

Deploying Creative Cloud for Teams via Group Policy

Good afternoon, we are trying to deploy our Creative Cloud for Teams products. Our ideal situation would be where we are able to deploy the Creative Cloud Software (e.g. including Photoshop, InDesign, Illustrator, etc) using Group Policy, then assign the respective user licenses using the Management Console. This would send out the email to the applicable user for them to create and Adobe ID, and use the software that has been installed. However, we are able to install the software using Group Policy Deployment using the msi created using the Creative Cloud Packager, but any user is able to use the software on the PC, not just the person who has been assigned the licence via the console email. Is anyone else successfully deploying in this way?
Kind regards
Mel

Team license links that may help
-team plans https://creative.adobe.com/plans?plan=team
-http://www.adobe.com/creativecloud/buy/business.html
-https://helpx.adobe.com/contact/creative-cloud-teams.html for Team help
-manage your team account http://forums.adobe.com/thread/1460939?tstart=0
-Team Installer http://forums.adobe.com/thread/1363686?tstart=0

Creative Cloud for Teams, 6 users, files on server, want them on cloud..

At my company we have 6 creative cloud for teams users and a server that we use to put all of our files on, i want to have all of those files sync to the cloud so we can all access them and they stay in sync with the server that they are all on. would i need to install creative cloud on the server (its a mac mini server) and sync it that way? i would need to take up an install and log in for the server computer correct? most of my team already uses their 2 installs on a mac pro tower and then on their macbook pros for when they telework or are onsite somewhere... just wondering what my process should be for getting our files on the server synced with the cloud for our team.. thanks!
-calvin

The feature you want is not available yet. Currently there is only individual file sharing, so one file at a time. Folder sharing is coming. You will then be able to share folders with specific individuals. We do not have a date for when this feature will be available.

How to Manage Creative Cloud for Teams | Learn Creative Cloud | Adobe TV

This is a short video about how to manage and administer Creative Cloud for teams using a new, intuitive web-based tool called the VIP Admin Console. The Admin Console allows IT administrators to add Creative Cloud seats, assign or re-assign these seats to team members, monitor storage allocation and more. This short video shows you how this is done.
http://adobe.ly/ZDWoCl

Can I assign more than one seat to a user?
In our studio we have 7 workstations - so far we just had 7 CSs in Volume Licensing. We have licenses assigned to machines rather than people - any of the artists can sit on an available machine and just start working.
What is the equivalent for CC?
Do I create a single Adobe ID for our studio and assign 7 seats to this user and then use it on all machines for installations, or do I have to create 7 Adobe IDs (one per workstation) and assign a single seat to each of them?

How many times can a team member install Creative Cloud for teams ?

How many times can a team member install Creative Cloud for teams ?
Is it possible for one team member to install it for example on a portable mac and a desktop pc at the same time?

From the Creative Cloud FAQ at https://www.adobe.com/products/creativecloud/faq.html under the Purchasing and getting started section:
On how many computers can I install the software I download from Creative Cloud?
You can install the desktop applications available in Creative Cloud on your primary computer and one backup computer, as long as they are not running at the same time. You will have access to both the Mac OS and Windows versions, so if you have a Mac at home and a PC at work, for instance, you can install your applications on both. See the product license agreements page for more information.

How to license Acrobat Pro as a single product in Creative Cloud for teams.

We're just starting with Creative Cloud for teams and I have a question about purchasing it.
We seem to have the option to either add all the products or to license for a single product.
Since a lot of our users are only using Acrobat Pro we'd like to license only that, but when we add a single product license in our team Acrobat Pro is not in the list of applications.
Any idea why?

Hi,
No way to remove it yourself,you must contact the customer service and normally they will remove it without any problem .

Disable access to the cloud storage feature for Creative Cloud for Teams?

Is it possible to disable access to Creative Cloud Files when using Creative Cloud software for Teams/Volume Licensing customers? We're considering moving to Creative Cloud subscriptsions instead of traditional licensing and the ability to turn this feature off would be the easiest way to comply with our company's security requirments.
Thanks.

BrickyB, This is what the Creative Cloud FAQ says,
My organization wants to block access to certain services, such as storage and access to community features, available through Creative Cloud. Is this possible?
Yes, your IT administrators can block users from accessing the online services. The online services and their URLs are listed here.
As an administrator, you will also be able to deploy Creative Cloud desktop applications independent of the cloud-based services using the Creative Cloud Packager. The Creative Cloud Packager is available through Creative Cloud for teams.
Check this for more details.
http://www.adobe.com/products/creativecloud/faq.html

Switching a Creative Cloud individual account to Creative Cloud for TEAMS account

I want to switch my account from an Individual Creative Cloud account to a Creative Cloud for Teams account, and it says you can here: "Yes. If you have an individual Creative Cloud membership, you can cancel with no penalty and reenroll as part of your company's team membership."
However, when I went to actually cancel my individual account, it says here: "you are charged 50% of the remaining amount left on your contract."
So what I need to know is, HOW? I don't want to cancel and then get charged.
Do I really have to sit on the phone and wait to talk to a customer service representative?
PS: I just spent 15 minutes on a "live chat" with someone who had no idea what I was talking about and started asking me what my order number was.

You may switch from an individual to a team subscription with no penalty. You may cancel your subscription from your account page at https://www.adobe.com/account.html. I will share your feedback with our customer support management. If you have any trouble with this email me at [email protected]
From the Creative Cloud FAQ here http://www.adobe.com/products/creativecloud/faq.html under the Creative Cloud for teams section:
I have an individual Creative Cloud membership. Can I upgrade to Creative Cloud for teams?
Yes. If you have an individual Creative Cloud membership, you can cancel with no penalty and reenroll as part of your company's team membership.
From the Account management section:
How do I cancel my one-year membership?
To cancel a one-year membership, you can either go online to the Account page on www.creativecloud.com or contact Adobe Customer Service (http://www.adobe.com/go/support/). If you cancel your membership before meeting the 12-month commitment date, you will be charged 50% of the remaining amount left on your contract.

How do I become a Creative Cloud for Teams admin?

I am attempting to use the Creative Cloud Packager to ease the deployment of InDesign for two users, but I get error message "Your Adobe ID is not listed as an Admin for Creative Cloud for Team or Enterprise" when I attempt to login. How do I become a Creative Cloud for Teams admin?

Hi russmccabe333,
Please follow the steps mentioned in the kb: http://helpx.adobe.com/x-productkb/policy-pricing/creative-cloud-teams---customer.html#id_ 61014 to add yourself in the list of Team Admin.
Regards,
Romit Sinha

I have a private Adobe ID and I have a Lightroom Testversion running there! Now my university gave me access to Creative Cloud for Teams and I want to use my Lightroom catalogues with this ID! How can I do this?

I have a private Adobe ID and I have a Lightroom Testversion running there! Now my university gave me access to Creative Cloud for Teams and I want to use my Lightroom catalogues with this ID! How can I do this?

Hi,
thank you, it’s done! The Chat helped me! Now I cannot go into this forum anymore with my old password, but that’s not a big problem.
Best wishes,
Christian
Von: JimHess <[email protected]<mailto:[email protected]>>
Antworten an: "[email protected]<mailto:[email protected]>" <[email protected]<mailto:[email protected]>>
Datum: Montag, 20. April 2015 18:38
An: Christian Kogler <[email protected]<mailto:[email protected]>>
Betreff: I have a private Adobe ID and I have a Lightroom Testversion running there! Now my university gave me access to Creative Cloud for Teams and I want to use my Lightroom catalogues with this ID! How can I do this?
I have a private Adobe ID and I have a Lightroom Testversion running there! Now my university gave me access to Creative Cloud for Teams and I want to use my Lightroom catalogues with this ID! How can I do this?
created by JimHess<https://forums.adobe.com/people/JimHess> in Photoshop Lightroom - View the full discussion<https://forums.adobe.com/message/7454915#7454915>

Licensing and costs for Creative Cloud for teams on small company

Hello,
I have a few questions regarding the teams solution. They are:
1- Is the license by user or by computer?
2- What is the actual cost of Creative Cloud for Teams ( small companies with less than 100 employees). In some sections it states monthly cost of 69,99€ while others state 49,99€.
3- Assuming the monthly cost of 69,99€ does this cost covers all products listed ( ilustrator, photoshop, dreamweaver, premiere,...) for a single user or is that the cost per user and per product?
4- How long do I have to keep the contract? Only 1 year? If I want to cancel when should I communicate? or I just need to set on the console 0 users?
5 - Assuming I have only one creative user can the admin console be installed in a different machine (e.g. network admin) without the need of an extra license?
6 - If I acquire 1 license and decide to drop it 1 year and 1 month after will I pay 1 year plus that month or do I need to pay the 2 years?
Thanks for your feedback,
Regards,
Pedro

Hello,
I have a few questions regarding the teams solution. They are:
1- Is the license by user or by computer?
2- What is the actual cost of Creative Cloud for Teams ( small companies with less than 100 employees). In some sections it states monthly cost of 69,99€ while others state 49,99€.
3- Assuming the monthly cost of 69,99€ does this cost covers all products listed ( ilustrator, photoshop, dreamweaver, premiere,...) for a single user or is that the cost per user and per product?
4- How long do I have to keep the contract? Only 1 year? If I want to cancel when should I communicate? or I just need to set on the console 0 users?
5 - Assuming I have only one creative user can the admin console be installed in a different machine (e.g. network admin) without the need of an extra license?
6 - If I acquire 1 license and decide to drop it 1 year and 1 month after will I pay 1 year plus that month or do I need to pay the 2 years?
Thanks for your feedback,
Regards,
Pedro

Can't activate Creative Cloud for teams

Hi, I'm trying to activate creative cloud for teams - it says my trial has expired, but when I sign in it asks for a serial number. This is happening on two different computers. I downloaded the product from the creative cloud website via the application manager. I have tried uninstalling and reinstalling the product but still with no success. Appreciate any help you can give me. Many thanks for your time. Cheers, Amanda

Hi Amanda,
Please try to folow the steps available at:
http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
In case you still face the issue please provide the following detail in a Private message:
1. E-mail address of the Cloud account on which it was purchased
2. Order number
3. E-mail address of the team members in your account
Thanks
Kapil Malik

Expired Sites in Creative Cloud for Teams

We have the Creative Cloud for teams and we are Business Catalyst Premium Partner.
When we create a homepage and take them live, we see for one month the site in our partnerportal under paid sites and when the first month is over, it comes as a expired Site with the message "Administration Disabled".
How can i renew the site?
Best regards
Meik Frankenhauser
www.multishopcms.de

Hi Meik,
Please reach out to the Business Catalyst support via chat from http://helpx.adobe.com/contact.html and select Business catalyst from the product drop down or log a ticket with all the details and we'll assist you with this issue.
Regards,
Aish

Creative cloud for teams installation

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