Creative Evo Wireless - No Virtual 7.1 Surround mode

I recently purchased the Creative EVO wireless headset and i just noticed that when its connected to the pc via usb, the only option in playback devices for the headset is stereo. Is it only the higher end ZX and ZXR models that have the virtual 7.1 option? Btw i have the Evo software installed on my pc.

Originally Posted by icynrvna
Thanks for confirming this. Somewhat disappointed as it was not even mentioned in product comparison / description. This setting is actually important for gamers since most games rely on the playback devices settings to determine if they will output surround or stereo audio.
I hope Creative will be able to "fix" this in the near future via driver / firmware updates. Corsair Vengeance 2000/1500 headsets had the same setup, stereo only in playback devices and upmixed by software to 7.1, and they received flak for this setup. They were able to fix this in a driver/firmware update making them 7.1 surround device in playback devices.
Thank you very much for your feedback icynrvna.
I have escalated to the designated team and the product comparison KB article has now been updated to reflect this information
However, I am truly sorry for your inconvenience regarding this.. hopefully there will be enhancements in the future regarding this particular feature. I will make sure to update on this thread if these enhancements are added.
Here is a link for those who may want to know about the differences between the SB EVO Headsets.
Cheers!
Philip-CL

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