Creative Tactics 3D Alpha Input/Output Mixing

Hello,
I am running Windows 7 64 bit with Realtek HD Audio, updated to the most current version. I have updated the firmware for the Alpha and the software for the Tactic 3D Control Panel to the most current versions, and this problem is occuring whether or not I am connecting the headset to the compute via the USB attachment or the regular aux plugs. It also does not occur with my previous headset, and I have tried it after installing the Tactic 3D Control Panel.
On to the problem: whether I am on Skype, Mumble, TS3 or any other program, my microphone is transmitting both my voice as well as any other output from my computer at the same time. This happens even when the microphone is muted. Here's an example: if I play music in the background and use the Skype test service, it will pick up both my voice and the music, even though the music is being transmitted through the headset, and not the laptop's speakers. If I mute the mic and try the same test, it still transmits the music.
I have checked to make sure that soundmix is turned off (it is) and that I do not have "listen to this device" connected. I have tried disabling my onboard audio (this shut everything off) and I've also reinstalled the Tactics 3D Control Panel.
Thoughts? Suggestions? Hardware problem or software issue? Thanks.

First, thanks for your help.
Here are the options I have for playback devices:
Speakers
Headphones (Used when headset is attached via jack -- issue is present)
Digital Audio (S/PDIF)
Digital Audio (HDMI)
Headset (SB Tactic3d Alpha) (Used when headset is attached via USB -- issue is present)
And for recording devices:
Microphone (3.5mm jack) (Used when headset is attached via jack -- issue is present)
Microphone (Internal laptop microphone)
Headset Microphone (SB Tactic3d Alpha) (This setting is used when the headset is attached via USB -- issue is present)
The headset does not act just like a normal headset. It has not been working since I purchased it, unfortunately, and I did try to connect it after a system restore without the USB attachment. The default settings are for the speaker and internal microphone, but in order for sound to play out of the headset I have to set it as the default, either as "headphones" or "headset" regardless of how it is attached to the computer. I did not have to do this with my previous headset, and my old headset did not have this issue.
Also, if I remove the microphone and mute/unmute the headset microphone with the in-line switch, it registers as noise in the sound settings menu. I suspect that there's something wrong with the wiring at the in-line controller.

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