Creative Zen Micro firmware probl

Hello,?I have at zen micro mp3 player and every time when I turn it on I'm getting firmware problem message. I can't turn it off and it just dies out when the battery is gone. I tried to plug it in my computer to upgrade the firmware but it doesn't detect the mp3 player or it doesn't take me to the recovery mode.When I turn it on I hear the clicking noise like the hard dri've is running. Any help will greatly appreciated. Thanks in advance.

Hi, looks like there is a problem during the boot, so i think that is a problem with a internal component. It can be the hard dri've although if you hear it, but i think it's another component (more serious).... You can see here ( http://www.hardwarezone.com/articles...d=33&cid=9&pg= ) how to open your zen and maybe try another HD, but do it only if you think you can put it back together. , but be careful ! If you are interested i can buy yours (low price ) for spare pieces to repair mine... Send a mail to [url=mailto:[email protected]">franck_boute [email protected][/url] ! Thanks Franck

Similar Messages

  • Creative Zen micro: "Firmware Problem&qu

    hey, i have a Creative zen micro (orange, 6gb but i think it doesent matters"), but when i turn it on, it says "Firmware problem".
    and it goes to the menu (think is called Recovery menu) and it shows:
    Creative Zen Micro V0.0.65
    1.Clean Up
    2.Format all
    3.Reload frimware
    4.Reboot
    now creative tells me to download a new firmware.
    i did.
    then to "RELOAD FIRMWARE"
    and click on the upgrade, but then it says that there is no player connected, and my compuer does recognize it.
    is there any way to fix this or is my zen busted?

    I had a simalar problem with my Zen xtra, if it failed durng a firmware update and its stuck in recue mode try this:
    Remove all creative software and drivers from your P.C
    remove windows media player and media player runtime ( from control panel/add/remove programs - if you have them listed there) you should see it go through a rollbackl procedure to an earlier version of wiondows media player.
    Downlaod the latest firmware for your player
    Re-boot/re start your P.C
    Go to the creative support website, and download the plays for sure software suite
    listed as:
    <i>. Creative MediaSource Plugin for PlaysForSure devices (version .00.8)3.98 MB 28 Apr 05 </i>
    install the software by clicking on it.
    RE-boot your P.C, with your player conected via USB
    once your P.C re-starts, go to the location where the firmware was downloaded to and get ready to start the upgrade
    Copnnect your player to its charger ( unless it charges via USB)
    On your player slect the reload OS option in the rescue menu
    When prompted by your player start the firmware update on your PC.
    <i>with the Zen xtra firmware you had/need to select the language option in the update on the P.C when the p[layer displays the 'update over USB' message.</i>

  • Creative Zen Micro 6GB probl

    I've some problems with my Creative Zen Micro 6GB MP3-player.
    It won't go on anymore because the on/off button is broken.
    The MP3-Player already had some problems with getting stuck while it was?starting up, so the new problem with the on/off button was new. I've send an e-mail to Creative support but I already did that for 2 months ago and I got no answer. Does anybody knows what I should do or what the adress of Creative is in The Netherlands so I can send my Zen to them?Message Edited by Mattijs on 02-4-200703:53 AM

    To send in a unit you have to arrange that with Customer Support first, they will arrange everything and give you the address details along with a reference number that must be on the front of the package when you send it to us.
    When you e-mailed us before, did you get an auto response back? That always goes out, if you didn't receive that, it's possible that either your request didn't arri've with us, or that you did get a response but it got stuck in a spam filter (if you have one set up).
    Cat

  • Creative Zen Micro Firmware Prob

    So I've got a Zen Micro bout a year or two back and it stopped working a whle back.
    It turns on fine but used to make a buzzing sound and?freeze. It had a small box with?'Firmware Problem' written on the screen.
    Lately, it still makes the?buzzing sound but freezes on the Creative Logo screen.
    I've tried to renew the Firmware and I tried the recovery tool thing, but neither worked.
    Is there any way to fix it's Or is it totaly gone?
    Thanks in advance.

    Did the firmware problem happen during a firmware update, or did it just happen all of a sudden, and if so how?
    to re-load the firmware, download the latest firmware on a Windows XP machine, go to control panel, tne add/remove programs, look for windows media player and if its there click on remove, you should see a window saying something along the lines of windows media player rollback.
    Next lok for something called ( or somethg like)windows media player runtime, and remove that ( it may show the roll back screen again, continue, and complete the process)
    re-start windows
    Plug in your Creative MP3 player via USB connect it to a chharger ( if it uses/can use an external charger) and let it go to 'rescue mode'
    Click on the firmware update, and when it asks you what language, highlight re-load OS ( or firmware) in recovery mode on your player.
    As soon as the screen on your player prompts you to re-load firmware, click on your language choice on the P.C upgrade window.
    If there is no language option, then get ready to select re-load OS on your player when the update starts on your P.C.
    This only works with XP
    If the above doesnt work:
    Did the firmware error occur as a result of an attemtp to upgrade the formware to a plays for sure version?
    Is the player regognised by your P.C running windows XP? ( go to control panel then hardware, then device manager?
    This is what happened when i tried to upgrade ther firmware on my Zen xtra, what i did to fix it was based on what other people had tried on various other creative playerws such as the touch/micro/vision etc
    see hereMessage Edited by Rich_T on 06-2-20070:23 AM

  • Zen Micro Firmware Probl

    I recently brought a 6GB Zen Micro, and all was fine, it had setup, etc. all perfectly. after useing it for a couple of days, i looked up about the battery drain due the the 2 hour standby, and attempted to upgraded the firmware.
    the update stopped midway through, so i left it to see what happened. nothing after a couple of hours, so i cancelled it.
    now when i turn on the Zen Micro, it says "firmware problem", and remains in recovery mode.
    i tried "reload via USB" option, but then the firmware installer wont start because "player is not connected" (even though it phyically is)
    windows however, does make the noise when you connect a removable dri've, although media player says that no player is detected either.
    after reading a couple of threads here nothing seemed to help me.
    can i anyone help me? id be really gratful
    thanks.

    does the micro still work alright? if it works, and the computer will register it, then you probably shouldn't bother upgrading the firmware. if it doesn't work, then i have no idea what to do, and you'll most likely have to contact customer support, and hopefully creative can somehow fix the problem, or help you fix the problem

  • Creative Zen Micro Firmware problem: "Device not connected, please connect your devi

    After an exhausti've search, I've found the fix for losing your firmware and not being able to update it via download from the creative.com. To explain my problem, I had issues with my device connectivity, so I tried to option of reloadinging my firmware via Recovery Mode (option 3, 'Reload Firmware'). After selecting this option, I tried to download and update my firmware via the creative.com website. The module to update my firmware displayed the error message "Device not connected, please connect your device." After about 2 hours of trying various suggested fixes, I found a relati'vely easy fix by running together various suggestions I found for other problems. First rollback your Windows Media Player (WMP) via the instructions found on this page: http://www.auditmypc.com/uninstall-m...layer0beta.asp. Restart your computer after rolling back WMP.
    When your compter restarts, insert the "playsforsure" CD labeled "Easy Start CD." Follow the directions for reinstalling WMP. After WMP is reinstalled, restart again. When the computer restarts, return to the CD and follow the directions in the prompt. Reconnect your device when prompted. Once you reconnect your device, it may not function right away. If this is the case, go to the 'Start' button, under 'Control Pannel,' select 'System.' Under 'System' select 'Hardware' and then 'Device Manager.' Find your portable device under 'Uni'versal Serial Bus controllers.' Click on your device and select 'Uninstall' from the small icons at the top of the window. When this is completed, unplug and plug your device back in. After this is done, click on 'Scan for hardware changes,' also a small icon at the top of the window. If your device had the problem mine did, it should now be recognized. Go back to the Creative website and download the latest firmware. The module should now find your player without any problems.
    The only thing I can figure is that the "playsforsure Easy Start CD" must have a device driver that solves the problem that you can't find anywhere else. I hope this helps someone out there (tech support was telling me that I was going to have to ship my device back to the company I bought it from to get it exchanged...which would have taken at least a month, I'm sure). Good luck to you all.

    For all of you non-technical Micro owners:
    I found a fix for this that I hope will help others out.
    When I want to Sync tracks to My Zen using Yahoo Jukebox or WMP, I simply reboot my machine with the device PLUGGED IN. After Windows starts up, my applications recognize that the Zen Micro is connected. Good Luck.

  • Creative Zen Touch Firmware Proble

    Hello!
    Yesterday i tried to renew the Firmware on my Creative Mp3-Player.
    During the updating, the mp3-player restarted and then something happend, that the program hang on. Now, on every start the mp3-player is going into the Recovery Mode and i cannot hear mp3's and i cannot connect to the Pc. What can oder should i do now? How can i get my mp3-player to run again?
    Sorry for my bad englisch!
    Thanks!
    Greez,
    Harry

    Sorry, if i tahke so much of your time!
    I tried to install the usb 2.0 device with the driver windows/inf/wpdmtp.inf, but the PC says, that there are no informations about the maschine. And in the portable media center he also can't find the mp3-player. I have done 2 updates (WindowsMedia-KB8922-x86-DEU) and (windowsmedia0-kb902344-x86-intl), but the third (windowsmedia0-kb89536-x86-enu) isn't working, because the update isn't existing in my language. Can this be the problem or how can i normally connect to the mp3 player, if the mp3 player is in rescue/recovery Mode?
    Thanks a lot!
    Harry

  • Creative Zen Micro Firmware 1.02

    Anyone update to this version?
    After the nightmare I had going from .0.03 to 2.00.2 and then having to go back to .0.03 to get functionality back, I am a little nervous about going to .02.05 (not reversable)and not being able to go back to .0.03 if I meet the same fate as I did with 2.00.2

    i have this firmware it it works perfectly

  • Another question about the Zen Micro Firmware Upgr

    Hi there,
    I have just successfully installed the Creative Zen Micro Firmware .02.05 on my 5GB Zen Micro but I have a question regarding Windows Media Player. The Set up Sync button and some of the properties still appeared greyed out. I thought the upgrade would solve that problem.
    Any thoughts?
    C.

    As per the?BEFORE you post, READ THIS FIRST (FAQ) post, all downloads can be found at Nomadworld.com downloads.

  • Zen Micro Firmware 1.10.02 to 1.11.01 (issue with instructio

    This may seem a little picky. I had previously updated my Zen Micro to firmware .0.02. Now Creative has issues firmware ..0. All fine but my question is:
    The applicability instructions for ..0 state:<FONT face=Verdana size=>
    align=left>You can upgrade from Creative Zen Micro firmware .02.05 or earlier, or Zen Micro
    align=left>PlaysForSure? firmware 2.00.2 or later.
    So technically I cannot update from .0 to .. Does anyone know if there is a technical reasion or just an oversite in the instructions?
    Regards
    JoRoFo

    It's a bit of an oversight. Creative had actually removed .0.02 from the website just days after it was released because we, the users, found it to be severely flawed. Those instructions were written as though it was never released.
    You can update to ..0 from .0.02 without a problem.Message Edited by dingus on 08-8-2005 06:08 AM

  • Creative Zen Micro CD Drivers LOST!!!

    I lost my Creative Zen Micro CD for about one and a half year already. Is there anywhere I can download the Media Explorer or the Media Source Organizer? I have downloaded all the drivers and application from the zen micro download links however it doesn't work right. It says it can't detect the mp3 and i don't know what else to do. I really need it bad as i already haven't update my Zen Micro for about one and a half year for now. By the way, I know that I'm not the only one that needs it.
    Thanks in advance!!

    Updates on my Zen Micro. I tried to do different things with the player by going to recovery mode and accidentally, I press the reload firmware option. I thought that I can upgrade the firmware of my zen micro, however, when I ran the firmware installation i.e Creative Zen Micro PlaysForSure Firmware update 2.2.02 Filesize : 2.32 MB or Creative Zen Micro Firmware ..0 Filesize : 2.03 MB, it said that it could not detect the player, so, there is none firmware in my player. Please, what should I do.. Now, not only i cannot?synchronize my songs, plus, i cannot even listen to the music.

  • Zen Micro Firmware 2.00.12 not list

    I got FW v2.00.2 loaded up on my micro. If I wanted to update to a non-beta MTP firmware, which one should I go with?
    I'm guessing there isn't any firmware that matches my needs, is there? The download page only lists:
    Creative Zen Micro Firmware .02.05 (<FONT color=#222222 size=><B>2.0 MB</B>)
    Creative Zen Micro PlaysForSure Firmware 2..02 Beta Release (<FONT color=#222222 size=><B>2.33 MB</B>)
    <FONT color=#222222 size=>
    So I'm pretty much stuck with the one I got (ghost lines in volume meter and faulty "Lookup artist" function), right? And why isn't v2.00.2 listed anymore? Maybe to avoid confusion? What if someone was looking for the same as me? v2.00.2 is the version for them!Message Edited by noroom on 03-23-2005 09:9 AM

    noroom,
    Firmware version .02.05 is a PDE firmware and not a MTP firmware. Also, note that if you wanted to update to version .02.05, you will not be able to downgrade to MTP version 2.00.2 after that but you can go to the beta MTP version 2..02.
    Jason

  • Creative Zen Micro - All time Recovery Mode( Firmware probl

    Good. Staff, my Creative Zen Micro does not give to come back toward the normal version Firmware, appears recoverymode and he never leaves you give, says that he has a problem in the Firmware. They help me

    My version is : 2.2.02_0.00.65 , and i not can feedback the firmware......says on the turn off, Firmware Problem, and he goes to Recovery Mode... Please help me

  • Creative Zen Micro Probl

    Hi,My Creative zen Micro is not coming up as a removable dri've, yesterday when plugged into the USB is came up with found new hardware, but now nothing. I downloaded the drivers but nothing works. I can't update the firmware on it, because it isn't recognised. The USB cable works fine because it charged the mp3 player - Any ideas?

    I've got the same problem, I tried to upgrade the firmware, and after my pc didn't recognise the zen micro anymore, I can't do anything with it anymore...
    hope the support can help me solve this, anyone has any ideas? or has solved this before?
    thx
    duck

  • Creative ZEN Micro won update firmware

    I have Creative ZEN Micro and i cant get it to update i do everything right but it doesnt have enought battery power. and i cant get it to charge. so wat do i do

    Try starting the player into Recovery Mode, see if that works:
    <EM>Ensure that the Zen Micro is turned off.</EM>
    <EM>Remove the battery.</EM>
    <EM>Move and hold the Power button to the Power On position and re-insert the battery to the Zen Micro. Hold the Power button until the rescue mode appears. </EM>
    <EM>The following options will be displayed:</EM>
    <EM>) Clean Up (Performs a disk scan on the players harddisk)</EM>
    <EM>2) Format All (Formats the players harddisk - Note: all contents will be lost)</EM>
    <EM>3) Reload OS (Reloads the Operating System on the Jukebox. Note: Reloading your OS, will not effect the contents of the files stored on your Zen Micro) Caution: Do not select this option until a firmware update has been downloaded onto the PC</EM>
    <EM>4) Reboot (Reboots the device).</EM>
    If you can get into Recovery Mode, try the Clean Up first.
    Cat

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