Credit Info in Fact Sheet

Hi Colleagues,
We are implementing CRM 7.0 Fact Sheet and retrieving following data from SD Fact Sheet:
- Last Documents (working fine)
- Backorders (working fine)
- Credit Info (no data)
We are preety sure that customer has credit data. We already debugged CRM function CRMT_ERP_FACT_SHEET_RETRIEVE
and it is correctly retieving credit info from ERP function CRM_CCKPT_EXPORTSUMMARY.
I can see that following strucutre is being filled in CRM:
GT_ERP_CREDITINFO = ET_ERP_CREDITINFO.
However no data in the fact sheet.
Has anyone being through it? I have a message in service marketplace but response time is too low.
Further question: is there any way to customize SD fact sheet view. System uses iv_factsheet_view = '001' and it seems to be hardcoded. This function call all blocks and we just require three blocks. We can change 001 view but we'd preffer not to change a standard customizing and create our 'Z01' view. I'm not interested in a development in any class in order to to solve it.
Best regards,
Renato

Renato,
The same 'Credit' assignment block is also displayed in the Account screen, does this show the correct/any data?.
If you view an Account and look at the table blocks you should see it, although you might need to change your preference settings to see the particular assignment block.
We added 16 new assignment blocks to the Online factsheet and 13 to the PDF Factsheet. The existing 'Credit' assignment block was not showing the correct data, but for us this was not an issue as we added a new 'Credit limit' assignment block which sourced its data from ERP and replaced the SAP standard assignment block. I know this is something that you do not want to do, so would continue to investigate the issue with no data being displayed. Our system (out of the box) did show information in the 'Credit' assignment block, although some of the fields were missing detail.
I don't know whether that information helps you at all.
Jason

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Credit information in fact sheet

Hi All,
We are unable to view ECC fields in the account fact sheet. Credit Information and Back orders view is added in the fact sheet. however no information is displayed.
We have maintained the standard configuration as suggested in the SMOFPARSFA table CRMCFSOLTP field to map the RFC connection to the ECC system.
Still we see "No result found" in the Credit information and back orders assignment block.
Please suggest if any additional configurations have to be made.

Hi,
Are you sure the BP hast credit informations?
Else check the function modul CRMT_ERP_FACT_SHEET_RETRIEVE. It is the coding that actually calls the rfc fuba in the ECC (-> CRM_CCKPT_EXPORTSUMMARY). Check it the table ET_ERP_CREDITINFO is filled while debugging.
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GT_ERP_CREDITINFO = ET_ERP_CREDITINFO.
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Another friend doubt....
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Hi Surya,
thanks for the link. (It is working, but you have to have access to the online knowledge products). I had this before.
The problem with this is, that there is no detail information on integrating ERP info into the fact sheet. There's only explained which parameter has to be maintained in order to use the right RFC connection to the ERP for the fact sheet.
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What I really really need is an example of how a new Assignment block can be created so that it appears in the PDF fact sheet.
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Credit Info in Fact Sheet

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