Credit limit amount not matching

Dear Gurus,
Greetings.
I have defined Credit management and created all the required settings in IMG.
When I do a Sales Order for a new customer, values are all OK. But when I create a Sales Order for an old customer for whom:
Credit limit given: INR 1.00
Outstanding balance: INR - 5.05 (he should pay me 5.05)
But at the time of Sales Order creation, the credit check pop up is showing an amount of 15,255,542.29.
I checked with my ABAPer, and he is not able to locate where this figure is being picked up from.
Can some one guide me to get the correct value in the pop up?
Best Regards.
Venkat - Hyd

Hi Venkat,
1. Check for any old pending orders for that Customer, specially open billing documents. Check the flow for all billing documents, you may find the accounting document "not cleared". It may be cleared from customers side but not posted againsted that sale( the propable reason may be). check for open items in FBL5N transaction. you wil come to know which doc is open and process it accordingly.
with regards
prasad

Similar Messages

Your credit card does not match your bank's records

your credit card does not match your bank's records. appears at purchase in itunes store.
2 months with no solution on this. Nothing has changed with my bank at all. Yet apple was able to bill the same card for my mobile me acct. so the card does in fact work! I emailed and got what I already knew. see below, then my reply.
Dear Eric,
You can change your iTunes Store billing information at any time. When you update your credit card number or billing address through the iTunes Store, any equivalent information you might use with MobileMe, iPhoto, Aperture, or the Apple Store online is also updated.
To update your billing address or credit card number, follow these steps:
1) Make sure you're using the latest version of iTunes. It can be downloaded free of charge from the Apple website:
http://www.apple.com/itunes/download
Eric, installing the latest version of iTunes will not affect your library or any items in your account that you haven't downloaded.
2) Click this link: http://phobos.apple.com/accountSummary
iTunes will automatically launch and the sign-in dialog will appear.
3) If you are not already signed in, you will need to enter your iTunes Store account name and password and then click the Account Info button.
4) On your Apple Account Information page, click Edit Payment Information
Make the necessary changes. Your billing address should be exactly the same as the address on your credit card statement and with the United States Postal Service (click "Find a ZIP Code" at http://www.usps.com and follow the onscreen instructions). This is important, because even differences in punctuation, abbreviation, and capitalization can cause payment errors that might prevent you from using the iTunes Store.
5) When all of the information is up to date, click Done.
When you update your billing information, the iTunes Store places an authorization hold on your credit card to verify your account information. You might see this authorization request on your online statement. This is not an actual charge; it is simply a test to confirm that your credit card account is active and has credit available to accommodate transactions.
Authorization requests are automatically removed from your account by your financial institution. The amount of time it takes to remove authorization requests varies by financial institution. If you have any questions about the way your financial institution handles authorization requests, please contact their customer-service department.
Thank you for your time. If you have any other questions or concerns, regarding your iTunes Store account, Eric, please feel free to reply to this email. Have a great day.
Sincerely,
Timothy
iTunes Store Customer Support
http://www.apple.com/support/itunes/ww/
Please Note:I work Sunday 9:00 to 6:00 Tuesday and wednesday 9:00 to 6:00 Friday and Saturday 9:00 to 6:00 Central Standard Time
Thank you for allowing me the opportunity to assist you. You may receive an AppleCare survey email; any feedback you provide would be greatly appreciated.
My reply
I've read the support pages through and through and have gone through all of these steps in the past. Nothing on my end has changed. This card has been used for approx three years now, never to have been edited. As stated... In the midst of all of this difficulty, you were able to bill the same card for my mobile me subscription. Which should technically not gone through due to the supposed billing info not matching my bank's records! So quite simply, my card does work, this is something on your end, not my bank.
And I did however change the type case to match my statement to no avail. This never made a difference in the past, but I tried it regardless.
After attempting things for two months, I am growing tired of trying to spend my money on Apple. I will try one more suggestion if one is available. After that, I have had great success with the amazon store and may have to flip over to them. My time is way too valuable to be troubleshooting a problem I did not create.
any specific help would be appreciated (please do not copy and paste tips from the support pages... been there)
Eric

As a follow up to my last post, I thought I would offer you my customer service experience as I am hoping you can avoiding going through what I've been through and that this will save you some time.
I'm listing the discourse chronologically for your convenience:
Specific request: My credit card or billing information is not accepted
Details:
iTunes says my credit card information does not match my bank information and will not let me make purchases. I have updated my account information and I still cannot make purchases. I get the same message that my card does not match my bank's information- which it does.
Please help.
TrackID: 1--------------
Dear ----------,
Welcome to Apple iTunes Store Customer Support. My name is Snehashish.
I am sorry to hear that you haven't been able to make purchases on the iTunes Store with your credit card. I know this is frustrating, and I will try to provide as much information as I can to help you resolve it.
-----------, upon checking your account I find your credit card will be expired after this month. So you have to change it then. I suggest you to change it now or contact your credit card company as it is declined by iTunes.
The iTunes Store has been unable to verify an authorization from your credit card company. There are several possible reasons for this:
- Your credit card company's servers may have been busy. Trying again later may resolve the issue.
- Your card may not have been activated yet. If so, you will need to activate it.
- You may need to call your credit card company before the authorization is approved.
- You may need to ensure that you correctly located the credit card's security code. To see instructions for locating the security code, choose View My Account from the iTunes Store menu, sign in to your account, click Edit Payment Information, and then click the "What is this?" link next to the Security Code field.
- Your billing name or address does not match the address listed on your credit card statement. Any discrepancy in punctuation, abbreviation, or capitalization can cause errors, which might prevent you from purchasing from the iTunes Store. If you moved, or if your zip code changed recently, ask your credit card company to make sure its records are up to date and match exactly what you are entering as your billing information.
--------, please follow these steps to confirm or update your account information:
1) Go to the My Apple ID site at:
http://appleid.apple.com/
2) If the site is not displayed in your preferred language, click the Change Language link in the upper-right corner, type the name of your language in the field that appears, then click the Save button.
3) Click the "Manage your account" link.
4) Type your iTunes Store account name (which is your Apple ID) in the Apple ID field, type your password in the password field, then click the Sign In button.
5) Click "Addresses" in the left column.
6) Confirm or edit your information.
7) Click "Phone Numbers" on the left. Make sure the area codes and phone numbers are entered correctly in their respective fields.
8) Click Save Changes.
Once your information is updated, try placing an order on the iTunes Store again. If the iTunes Store still cannot obtain an authorization for your card, it means that your billing information is still incorrect, either with your credit card company or with its verification system, which may be handled by another company.
Fortunately, you may be able to make iTunes Store purchases with another payment method. For example, if PayPal accepts your credit card, you can use your PayPal account to buy from the iTunes Store. If you need more information about using PayPal on the iTunes Store, please let me know.
------, I hope this information is helpful. Thank you for your interest; I am pleased that you want to be an iTunes Store customer. Have a great day!
Sincerely,
Snehashish
iTunes Store Customer Support
Thank you for allowing me the opportunity to assist you. You may receive an AppleCare survey email; any feedback you provide would be greatly appreciated.
Follow-Up: 1----------------
Hello again,
I wanted to send a quick note to see if you are still experiencing any difficulties with the iTunes Store. Resolving your issue is important to me, so please don't hesitate to reply if you need any further assistance.
Sincerely,
Snehashish
iTunes Store Customer Support
Greetings Snehashish,
When I wrote my original ticket it was to address the issue of the fact I had already updated my credit card information and I was still receiving the error message of "my credit card not matching my bank information" in iTunes. Giving me instructions on how to update my account information was not helpful because I had already taken that step. So, no, my problem remains unresolved and I am unable to make any purchases in iTunes or update my iPhone.
Luckily, the item I was looking to purchase was available on Amazon digitally so I went ahead and bought it there without any problem whatsoever with my credit card- furthering the mystery and the enigma that is iTunes rejection of my credit card.
Please send the next step to resolve my issue or please forward my ticket to someone who can resolve this for me.
Thank you,
Dear ------------,
Welcome back to Apple iTunes Store Customer Support. This is Snehashish again.
I am glad to hear that your credit card works on another website. Some of our customer resolves this type of issue by removing credit card from their account, buy a free app and then re-add the credit card to account. I suggest you to try that.
---------, please delete the credit card information from your account:
1) Open iTunes and sign in to the iTunes Store.
2) Select "View My Account" from the Store menu.
3) Enter your password and click the View Account button.
4) Click the Edit Payment Information button.
5) Select "None" as the payment type.
6) Click the Done button at the bottom of the page.
After you select the "None" option, please attempt to download a free App from iTunes Store. Then sign out from your account and sign in back and re-add your credit card information.
--------, then, please follow these steps to confirm or update your account's information:
1) Go to the My Apple ID site at:
http://appleid.apple.com/
2) If the site is not displayed in your preferred language, click the Change Language link in the upper-right corner, type the name of your language in the field that appears, then click the Save button.
3) Click the "Manage your account" link.
4) Type your iTunes Store account name (which is your Apple ID) in the Apple ID field, type your password in the password field, then click the Sign In button.
5) Click "Addresses" in the left column.
6) Confirm or edit your information.
7) Click "Phone Numbers" on the left. Make sure the area codes and phone numbers are entered correctly in their respective fields.
8) Click Save Changes.
Once your information is updated, try placing an order on the iTunes Store again.
If you have further questions or concerns, please feel free to contact me again. Have a nice day, ----------!
Hello again Snehashish,
My address is confirmed and matches my bank account. I followed the steps as you directed with deleting my information downloading the free application and then re-entering my payment information. I continue get the error message that my credit card information does not match my bank's records. I have as of today called the bank and confirmed twice that my banking address is correct. The error is not happening on the banking side of the equation.
Please send the next step to resolve my issue or please forward my ticket to someone who can resolve this for me.
Thank you very much,
Dear -------,
Welcome back to Apple iTunes Store Customer Support. This is Snehashish again.
Thank you for your response. Upon reviewing your account I find you removed that credit card successfully. I suggest you to update that information to start purchasing. You can also use gift card as well.
--------, you can change your iTunes Store billing information at any time. When you update your credit card number or billing address through the iTunes Store, any equivalent information you might use with MobileMe, iPhoto, Aperture, or the Apple Store online is also updated.
To update your billing address or credit card number, follow these steps:
1) Make sure you're using the latest version of iTunes. It can be downloaded free of charge from the Apple website:
http://www.apple.com/itunes/download
Note: Installing the latest version of iTunes will not affect your library or any items in your account that you haven't downloaded.
2) Click this link: <link to launch itunes>
iTunes will automatically launch and the sign-in dialog will appear.
3) If you are not already signed in, you will need to enter your iTunes Store account name and password and then click the Account Info button.
4) On your Apple Account Information page, click Edit Payment Information
Make the necessary changes. Your billing address should be exactly the same as the address on your credit card statement and with the United States Postal Service (click "Find a ZIP Code" at http://www.usps.com and follow the onscreen instructions). This is important, because even differences in punctuation, abbreviation, and capitalization can cause payment errors that might prevent you from using the iTunes Store.
5) When all of the information is up to date, click Done.
When you update your billing information, the iTunes Store places an authorization hold on your credit card to verify your account information. You might see this authorization request on your online statement. This is not an actual charge; it is simply a test to confirm that your credit card account is active and has credit available to accommodate transactions.
Authorization requests are automatically removed from your account by your financial institution. The amount of time it takes to remove authorization requests varies by financial institution. If you have any questions about the way your financial institution handles authorization requests, please contact their customer-service department.
---------, if you have further questions or concerns, please feel free to contact me again. Have a nice day!
Despite already having the current version of iTunes, I re-downloaded the program and installed it on my computer. I logged into the link you sent me. I entered in my banking (again and without mistake) information exactly as it is on my billing information. I have now entered my credit card information correctly on iTunes repeatedly- it has not deviated nor changed and there has never been a mistake in my data entry. I have used this credit card at other locations and online stores without error and my banking and credit card information is correct.
I entered a credit card I DO NOT want to use in conjunction with my iTunes account and it was accepted without incident or error message. The problem is that the card I do want to use, that I NEED to use to make purchases on iTunes is not accepted. Both cards are issued through the same bank- one is debit and one is credit and they both link to the same bank account with the same home address. The debit card is being rejected and the credit card is accepted. My problem is not my address nor the account number as both have been entered correctly multiple times. iTunes is rejecting my particular card even though it is working and matches my bank information. This is the card I have always used to make purchases on iTunes and this error started when my old card expired and I attempted to update my account.
Every time I re-enter my credit card and try to make a purchase and I always get the following message:
"There are errors or omissions in the information. Please correct the indicated items: Your credit card does not match your bank's records. Please enter a US credit card and a matching billing address."
I have reset, re-downloaded, and re-entered everything on my end multiple times resulting in the same error from iTunes. I want to know what is happening with my account. If you do not have a solution then please escalate this ticket and please put me in contact with someone who can help me.
Thank you for your time,
I found my solution in the Apple Support Community. It had nothing to do with my information being incorrect. I do not require your assistance any longer.
My issue resolution was actual very simple and came from this page. iTunes has a bug where it will not accept your information but if you add your credit card under you account in the Apple Store and CONFIRM then it will appear in your iTunes account automatically. I could have saved hours of email, calls to the bank and stupid angst if I had looked this up instead of TRYING to use Apple Customer Support. I've learned my lesson. I just want you to know that iTunes is bugged and broken in this respect and no matter how many times you enter your information IT DOESN'T WORK. I hope this helps someone else.
Apple please tell your customer support people how to actually help instead of having them paste in worthless form letters on how to use a credit card with iTunes. Obviously it iTunes that is broken.
PLEASE FIX.

VKM4 credit limit amount

Hello,
I have the issue in vkm4 report in which credit limit amount shown in thousands.
kindly tell me how i get the total value of credit limit in VKM4 report.
thanx in advance.

Hi Danish,
There is no customizing on this as it is hardcoded. To force system to show limit not in thousands you need to modify FORM tausender_werte in include RVALVFORMS and comment out the line for field KLIMK (marked wit arrow below):
FORM tausender_werte.
LOOP AT postab.
    DIVIDE postab-amtbl BY 1000.
    DIVIDE postab-kwkkb BY 1000.
    DIVIDE postab-kwkkf BY 1000.
    DIVIDE postab-oeikw BY 1000.
    DIVIDE postab-olikw BY 1000.
    DIVIDE postab-ofakw BY 1000.
    DIVIDE postab-klimk BY 1000. "<--------------
    DIVIDE postab-kwkkd BY 1000.                           "P30K0022860
    postab-awaer = text-tsd.
    postab-awaer+1 = postab-cmwae.
    MODIFY postab.
ENDLOOP.
LOOP AT xvbkredet.
    DIVIDE xvbkredet-kwkkb BY 1000.
    DIVIDE xvbkredet-kwkkd BY 1000.
    MODIFY xvbkredet.
ENDLOOP.
ENDFORM.                               " TAUSENDER_WERTE
BR
Marcin

Credit limit is not applicable for particular customer

Hi
How can we exclude the paricular cusmoter from credit limit
presently credit limit configured at deliver level ... and it is worked on particular Saleorder type
pls ..any one guide me about on this issue
thaks and regards
sesi
Edited by: sesidhar gollu on Dec 16, 2009 5:27 AM

Hi
To exclude a customer from Credit check, do not maintain the Credit data for that Customer in FD32.
Regards
Amitesh Anand

Re: credit limit has not maintained

Dear Experts,
I have a problem when i am creating sales order i gave all the inputs order type, s.ord,d.chan,div and entered later it came to create cons fill-up screen i gave sold-to-party,ship-to-party & material qty later i saved the document then the system is saying creation of xx is prohibited due to credit limit has been not maintained. So if anybody face the same problem give me ur value inputs to sort of this issue.
awaiting for your golden replies & points will be assign for the useful answers.
thanks in advance,
kk.

Hi,
Go to VOV8 and give "No Credit Check" in the check credit limit box.
Also check whether you have maintained credit management
Regards
Ashis.

Debit/credit entry amount not balanced

Hi All,
I want post some adjustment excise amount through J1IH and for that I have created one sub transaction type and maintained "speciy excise accounts per excise transaction" and "specify G/L
accounts per excise transaction" but while doing the transaction J1IH for "additionl excise" at the time of saving one error is coming "debit/credit entry amount are not balanced".Can any one plz help me out
what another setting is required for saveing the transaction.
Regards,
SP Shukla.

I will explain using an example. Please let me know if this is what you want.
PO 10 pcs @ USD 10 = total of USD 100
GR for 10 pcs
Dr Material 100
Cr GR/IR    100
Vendor sends invoice for 110 (10 pcs @ USD 11)
MIRO for 110
2 scenarios:
1) Stock available
Dr GR/IR 100
Dr Material 10
   Cr Vendor 110
Difference is loaded on the stock. Please note that it is loaded on the existing quantity - whether 100 or 1 - it will load it on the complete stock.
2) Stock of material is 0
Dr GR/IR 100
Dr Price Difference 10
   Cr Vendor 110
Hope this helps...
Lakshman

ITunes Sign In - Credit Card Does not Match Address

Hello -
I'm new and logged onto itunes for the first time.
1) I wanted to redeem a gift card, but when I logged in the program asked for my credit card info
2) I then typed it in (want to use Amex) but I got one error that stated my area code needed to be 3 digits. Then I hit the button again, and got an error that stated my bank account information does not match my address.
Has anyone had this problem? My boy friend did buy the ipod for me, does this matter?

Aloha, Carine!
Unfortunately, a gift card is not a valid form of payment for the Music store. iTunes uses the credit card info to verify your location, and as a gift card doesn't have the same address info as you do (it will have an address for the corporation that issued it), iTMS is unable to verify your address.
You may, however, use that gift card to buy a pre-paid iTunes card (I see them in the checkout lines of many stores) which you can use on iTunes, and even to set up an account.
Hope that helps!

Dynamic Credit Limit check not giving error message

Hi!
I have configured the credit management like below:
1. high risk, medium risk, low risk category.
2. credit control area with update : 00000012
3. In pricin procedure for net value, routine "A" is given.
4. In Item Category, Credit Active tick mark is checked.
3. Assigned D, credit group 01(Credit Group for Sales Order) in sales document types.
4. assigned credit group in Delivery document types.
5. configured automatic credit control;
for high risk, with credit group 01 , dynamic check with reaction D , and status/block tick by considering open order and open deliveries .
My main aim is when sale order is creating, system should give error message , when credit limit is exceeded.
But system is giving following information message only:
     Dynamic credit check: credit limit exceeded (data
     cannot be saved)
     250.00 USD
that is only information message and allowing to save the sael order and delivery also.
can any one give idea where config is missed.
we have activated FSCM also, but no link to credit control area.
regs,
ramesh

Hi,
Check up at message control with OBA5
Regards
VG

Credit Memo Amount not on Invoice

Hi All,
We have several customers who need credit memos. As part of this situation, some customers require multiple memos of the same amount. However, when an invoice is created, only one of the memos is reflecting the value - the rest are showing 0.00.
So for example, one vendor had three identical credit memos created on the same day for 250.00 USD. The invoice shows all three memos in the doc flow, but the net value of the invoice is only 250.00, not 750.00. The billing overview shows all three line items 10, 11, and 12, but only line 10 has 250.00, 11 and 12 have 0.00.
I'm not sure why this is the case... is SAP doing a check for duplicate memos in the same day and thinking this is an error?
Thanks,
J
Edit: These are credit memo requests done through VA01.

Hi All,
We have several customers who need credit memos. As part of this situation, some customers require multiple memos of the same amount. However, when an invoice is created, only one of the memos is reflecting the value - the rest are showing 0.00.
So for example, one vendor had three identical credit memos created on the same day for 250.00 USD. The invoice shows all three memos in the doc flow, but the net value of the invoice is only 250.00, not 750.00. The billing overview shows all three line items 10, 11, and 12, but only line 10 has 250.00, 11 and 12 have 0.00.
I'm not sure why this is the case... is SAP doing a check for duplicate memos in the same day and thinking this is an error?
Thanks,
J
Edit: These are credit memo requests done through VA01.

Customer Credit Limit Not Showing in VKM4

In some cases the customer credit limit is not being displayed in VKM4 for dynamic credit check holds. It seems to happen for certain customers but we can't tell why. The holds are valid, the limit is just not showing and we'd like to know if this is by design or a bug.
We are running ECC 6.0
Thanks

Dear wradue ,
What difference did you find comparing the FD32 of customers with credit limit and without credit limit in VKM4?
Thanks & Regard,
Hegal K Charles

Approval Procedure not triggered when Credit Limit Exceeded

Hi,
I've defined an approval procedure which I would like to launch when a clients Credit Limit has been exceeded. I've checked the required fields on Administration > General Settings > BP tab (credit Limit, Commitment Limit, AR Invoice, Delivery, SO). I've also checked the Activate Approval Procedures on the same tab.
I know the approval procedure has been set up the correct way, since it is launched when I change the Terms to for instance 'Total document'.
There is a system-message when I am creating a Delivery Note for a customer indicating that the credit limit for this customer has been exceeded. But still, the system allows the user to add the document without triggering the approval procedure....
What am I doing wrong?
Btw: The credit limit exceeded is in negative numbers, but I've tried both the condition 'Deviation from Credit Limit greater than 1' and Deviation from Credit Limit Less than 1...

Could you clarify what you mean by "The credit limit exceeded is in negative numbers"
Negative number: the system message I get when I create a delivery note for a customer, exceeding the credit limit is the following:
Customer has exceeded credit limit - 95.479 EUR
Customer has exceeded commitment limit - 95.479 EUR
Continue (Y/N)
Make sure the Credit Limits are set in the BP Master. --> OK, credit limit is set to 100 EUR, Commitment limit to 100 EUR
Also use Great than in Ratio and try to use a small number like 10 in the value --> I am using 1 EUR
Also, check in System Initialization > General Settings..BP Tab Activate approval procedure is checked. --> it is checked.
Using the range option does not solve the problem, in fact even if I use 'Deviation from Credit Limit does not equal 1 EUR' the approval is not triggered. When I use the same Approval template, but I alter the terms to Total document greater than 1 or Discount% greater than 1 the approval is triggered.
Edited by: Rui Pereira on Apr 29, 2009 1:19 PM

Approval for deviation from credit limit

Hi Guys
Approval for deviation from credit limit does not work in the following scenario.
Credit Limit = R20000
Balance = 0
Sales order added for R18000, no approval needed as less than credit limit.
Then user changes the Sales order amount to more than the credit limit and no approval is activated.
Any ideas? They are on 2007A SP 01 PL 7
Thanks

Hi,
Check below thread:
Credit limit approval
Approval for exceeding credit limit for particular bussiness partners
Hope this will help you.
Thanks,
Neetu

Detect customers without credit limit

Hi,
in my firm we use credit control for customers in the EXP market.
In SE16N when I go to table KNKK I can pull a list of all customers with credit limits -- they have value "EXP" in field KKBER or no. of credit (equal to customer no.) in field KNKLI.
However I noted that were several customers in table KNA1 that belonged to account group (field KTOKD) no. 0001 or 0003 and technically are part of EXP market, hence should have credit limit, but I cannot find them in table KNKK.
Why is that? When master record is set up it's another process to set credit control for the customer?
Also, I'd like to pull a list of all customers from table KNA1 that belong to EXP market and cross-match them to table KNKK in order to detect if they do not exist in KNKK, i.e. do not have credit control.
How can I do it?
Would appreciate your response. Regards

Hi,
Try the T-Code F.32
In this T-code you will get the list of all the customers whose credit limit is not maintained in FD32.
Thanks and regards,
Amitesh Anand

Credit Exposure have not updated after SO creation

Hi Expert,
As per business requirement, we want to maintained credit check during consignment process. Here we have unable to stop Consignment Fill-up order with excess credit limit.
EX: In FD32, Customer Credit Limit: 100000
If we create first Consignment Fill-up order with amount 90000 and create second order with amount 15000 than system is allowing to create SO and in FD32, Credit exposure amount not updated in both cases.
I have also active credit limit with item category. Please find the our current setting in VOV8 and OVA8.
Please suggest how can we configure this process.
Thanks in advance.
Regards,
Shatrughan Singh

Even though you activated the credit active to KBN still system will not update those values to FD32.
This is standard behavior of SAP R/3 system, please see the note SAP 492831 which clearly says credit management for consignment works for consignment issue.Not in Consignment fill up.
I am assuming that the reason could be the consignment fill up does not update the open order values to FD32 is
Since the consignment fill up is just dumping the stock at customer location, let us assume if the goods are not sold by the customer to end customer then again we need to get those items back to our ware house so here there is no point of updating the credit values to customer in to FD32
And it is not relevant for billing hence there is no point of talking about credit block
thanks,
Srinu.

Total Credit Limit exceeded, but orders are still credit approved

Hello,
I'm encountering the following issue for one customer:
Total credit limit - $100,000
Individual limit - $80,000
The customer has two credit control areas. For credit control area 1 (CCA1):
Credit Limit - $80,000
Credit Exposure - $110,000 (i.e. credit exposure exceeds credit limit for not only CCA1, but for the entire customer credit limit)
For credit control area 2 (CCA2):
Credit Limit - $20,000
Credit Exposure - $10,000 (i.e. credit exposure does not exceeds credit limit for the CCA2, but entire credit limit is still exceeded)
When I enter a sales order in credit control area 2 for this customer, the credit status is approved, even though the total customer credit limit has been exceeded. I am wondering if this is standard SAP behavior. If so, what's the point of a total credit limit if it doesn't reject an order where the total credit exposure exceeds the total credit limit?
Risk category and all other config for the credit control areas match in OVA8. If this is standard behavior, or if there is a configuration element turned off that should be turned on, I would greatly appreciate the help. Thank you in advance.

Hi,
Pls check if the risk category is assigned in FD32 and the relevant combination exist in "Define Automatic Credit Control".
Thanks,
Mauryan
Edited by: Mauryan on Apr 25, 2011 5:22 PM

Credit limit amount not matching

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