Credit note for non inventoriable item

Dear All,
I would like to return the goods that has been invoiced in the SBO system but it is a certain item that freely given to customer. Is it possible to do that ?
TIA
Message was edited by:
Eduard Ginting

Hello,
I guess you should generate a Service type credit note. Do not copy the invoice
to the credit note. This will cause a reverse stock transaction and will close the invoice. To solve this problem, please perform the following steps:
   1. Go to AR/Sales in the command center.
   2. Click on "credit" note and select "service" on the top left of your window.
   3. Select the customer you want to issue a credit note for.
   4. In the column "description" type in the item invoice number.
   5. Select account code and price.
   6. Add credit note to the system by pressing the add button.
I've got those steps from SAP notes.
Rgds,

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Credit memo for non inventory item

Hi MM consulatnats,
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GRPO for Non-Inventory Items

Hi Mentors,
This is again the issue on doing a GRPO(Item Type) of a non-inventory item not creating a JE. Based on inventory perspective, there is nothing to update in the warehouse stock level. But from an accounting perspective, it should debit inventory expense account and credit "Goods Received not invoiced" account?
I'm not an accountant so I'm not sure if my reasoning/understanding on this is correct. Please do enlighten me on this.
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Hi Sean......
System is behaving properly as per its logic. Infact it does same in all the previous or upcoming versions.
If you have Item Type GRPO for Non Inventory Item it does not create any accounting but you can see the same during AP invoice.
GRPO for such type is only optional. For further clarification you can discuss this with your CA what he suggests. But i suggest you to raise AP invoice also for getting Account effect. Just see doing this in test DB you get your answer......
Regards,
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Hi Experts,
On one of our customer's 8.8 PL 15 installation, requirement was to calculate GP for Non Inventory Items (on SO screen). Since SAP does not automatically calculates it we proposed and implemented following solution.
1. Have all Non Inventory Items to be costed at Standard cost so that you can manually enter the cost in the Item Master.
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DECLARE @II AS nVarchar(1)
DECLARE @COST AS Numeric(19,2)
SET @II = (SELECT OITM.InvntItem FROM OITM WHERE OITM.ItemCode = $[RDR1.ItemCode])
SET @COST = (SELECT (OITW.AVGPrice * $[RDR1.NumPerMsr]) FROM OITW WHERE OITW.ItemCode = $[RDR1.ItemCode] AND
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IF (@II = 'N')
BEGIN
SELECT @COST
END
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My question here is what is wrong in the formatted search that is resulting in this behaviour.
Any questions please let me know.
Thanks in advance.
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Hi Gordon,
Thanks for taking out time to help me however Key requirement here is
Write formatted search on GP Base Price field so as to calculate the GP Base Price for the Non Inventory Items only.
Your query sets the base price for GP Base Price for Inventory Item to ZERO and Base Price By to Manual.
Note that my Formatted search has a problem only when an Inventory Item line is overwritten. I am not sure if this is a problem with SAP itself rather than my query.
Any other ideas please?
Regards
Devinder

How to correct journals for non inventory items

Hi All,
One of my client by mistake made a non-inventory item as an inventory item and used FIFO valuation.
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Now they have cancelled the old item defination and created a new one.
But the problem is how to correct the journal entries for the what has already been done.
Problem is that Cost of this item is wrong because it got created as a inventory item and was using FIFO.
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Hi Divam........
I guess Inventory revaluation is not possible in case of Non Inventory Item. You must take the goods return on GRN basis......
Regards,
Rahul

Credit note for invoice with item with negative value

Hi,
is it possible to create credit note for invoice, where in one line is negative value (its non stock item).
There exists 2 possibilities:
negative qty and positive price (its possible create only through SDK, not SBO)
positive price and negative qty
for example
itemcode 123
qty -1
price 1000
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Hello Petr Verner,
It's a standard functionality of Business one, that it is impossible to enter a negative amount in an independant credit note or in a credit note based on a invoice with negative amount.
To solve this issue:
1. For the rows with the positive Row Total, create an "independent" Credit Memo (not based on an Invoice).
2. For the rows with the negative Row Total, create another Invoice with a positive Row Total opposite to the original negative Row, and reconcile between the two rows manually via Banking => Bank Statements and Reconciliations => Reconciliation.
Hope the above helps.
Wilma Wang
SAP Business One Forums Team

Need negative quantity non-inventory items on Credit Memo

Version: (2007A)
Description of requirements: (Please provide a detailed description)
Our customer issues many invoices with a negative quantity line item for a miscellaneous non-inventory item. These non-inventory items are used to reduce the amount of the invoice regarding miscellaneous credits to their customers. These are not discounts.
When the customer wants to credit these invoices, they canu2019t create a Credit Memo based on the invoice because SAP wonu2019t allow this if there are line items with negative amounts.
When they create a credit memo not based on an invoice, they arenu2019t allowed to enter a negative quantity for a line item as they are for an Invoice. They are forced to create a credit memo not based on an invoice the inventory item line items and an invoice or Journal Entry for the negative quantity line item to debit back the miscellaneous line amount.
As an example:
Invoice line item one for inventory item: qty one, price 100,line total $100.00
Invoice line item two non-inventory item misc credit: quanity -1, price 10, total -$10.00
Invoice Total $90.00
In Order to provide the correct credit amount, they have to create a Credit Memo not based on an invoice for line item one, qty one, price 100 u2013 value -100 and an invoice for the non-inventory item for qty one, price 10 - value 10.00.
This creates a net credit for the customer of 90.00
This looks ridiculous to their customers when they see these transactions on their statements, creates extra work for the users and there is no link between the three documents.
By using inventory items for these miscellaneous credits, they can assign a sales revenue of their choice. They have multiple sales accounts and the GL posting is determined by the item group for the item. By assigning the desired item group to these non-inventory items, they can control which sales account is updated on their marketing documents when using these non-inventory items.
If they were to use the Freight items, they would need a separate freight setup entry for combination of item group and miscellaneous credit. Because they have so many Item Groups and types of credits, they would need a great many separate Freight Charges to choose from.
All of the above pertains to all of our customers. This customer has a custom add-on and their marketing documents are all created from custom objects. They hit a button on the custom sales contract screen and an invoice is created. When they hit another button on the screen, the selected invoice is credited. They have legally binding contracts for fixed quantities to be shipped, so we decrease the quantity shipped when creating an invoice and decrease the quantity shipped when a credit memo is created. The contract is fulfilled when the exact quantity contracted for has been shipped. Because the credit memo fails, we canu2019t update the custom objectu2019s remaining to be shipped, rendering it inaccurate from that time forward. (reducing the quantity shipped is part of the Credit Memo creation process).Creating Credit Memos and Invoices from the interface fixes the inventory count, customer balance, etc., but we have no way of fixing the sales contractu2019s quantity shipped & remaining to be shipped or linking the contracts to the documents created from the interface.
Business needs: (Please describe the impact on your business, if the functionality is not realized)
Examples: (Please describe a typical example, how the functionality should work.)
Credit Memos should allow negative quantities and line total amounts for non-inventory items, the same way that A/R Invoices do, so that credit memos can be based on invoices that have negative quantity non-inventory line items.
Current Workaround: (Please describe the workarounds you are using at the moment)
Please see above
Proposed solution: (Please suggest how the new functionality should work)
Credit Memos should allow negative quantities and line total amounts for non-inventory items, the same way that A/R Invoices do.

Hi Sean......
System is behaving properly as per its logic. Infact it does same in all the previous or upcoming versions.
If you have Item Type GRPO for Non Inventory Item it does not create any accounting but you can see the same during AP invoice.
GRPO for such type is only optional. For further clarification you can discuss this with your CA what he suggests. But i suggest you to raise AP invoice also for getting Account effect. Just see doing this in test DB you get your answer......
Regards,
Rahul

Purchasing - A/P Transaction Processing for Services and Non Inventory Item

On of the main areas of concern that businesses have is in the area of Purchasing, Goods Receipts and AP Invoices Processing - There is a requirement that businesses have widely referred to as 3-way matching.
While SAP Business One has this functionality covered quiet well via the following, there is still some need for enhancements so that the application can correctly reflect the AP Accruals:
- Purchase Order processing with Approval Process (if configured)
- Ability to perform Goods Receipts for Services.
- Matching of AP Invoices to Goods Receipts with AP Invoice Approval Process (if configured)
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The process that is followed by the application is same for Items that have not Inventory Items in Item Master.
As a result of the above, the business have to manually work out what the Accurals for services provided but not invoiced should be.
With little enhancement to the product this shortfall could very easily be overcome.

Hi,
Once there are transactions, we cannot make existing Inventory type item to Non Inventory type item.
Check SAP note:937297 which states as follows :
Symptom
Changing the status of the Inventory Item checkbox (in Item Master Data) for items with inventory transactions and documents, might lead to inaccuracies in the calculations of inventory value.
Other terms
Inventory Item, Non-inventory Item, Item Master Data, Continuous Stock, Perpetual Inventory, Inventory Valuation, 2004, 2005, 2005 A SP01
Reason and Prerequisites
Consulting Note
Solution
The status of an item (Inventory Item/Non-Inventory item as selected in the Inventory Item checkbox in the Item Master Data window), cannot be changed once an A/P, A/R, or Inventory document is posted for the item.
Regards,
Jitin Chawla

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hello
Can anyone help us with the following issue :
- in our deliveries we have both inventory items and non inventory items (freight lines, software). Non inventory items have to appear in the same delivery document as the inventory items
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Fabrice

Hi Fabrice,
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PeteA

Credit Note for Item Category ERLA

Hi,
We have a scenario wherein a Customer is to be issued a Credit Note for Price Difference. The material has Item Category ERLA. Excise Duties & VAT is also there. Kindly suggest a solution on this.
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Khushal Agrawal

Hello Petr Verner,
It's a standard functionality of Business one, that it is impossible to enter a negative amount in an independant credit note or in a credit note based on a invoice with negative amount.
To solve this issue:
1. For the rows with the positive Row Total, create an "independent" Credit Memo (not based on an Invoice).
2. For the rows with the negative Row Total, create another Invoice with a positive Row Total opposite to the original negative Row, and reconcile between the two rows manually via Banking => Bank Statements and Reconciliations => Reconciliation.
Hope the above helps.
Wilma Wang
SAP Business One Forums Team

Value credit note for items

Missing functionality
We need an Document for an AP Credit Note for an item
to reduce the moving average price but not to change the
stock amount
Eg. an Vedor delivers 100 pcs. for 10 EUR, moving average price 10 EUR.
The items are not ok maybe wrong colour or something.
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If i create an item Credit Note, the stock will be reduced,
If i create an service Credit Note, the value of
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regards
Gerhard Bienen

Hi
We have also this issue in Portugal. And is a legal issue for companies that use Continuous Stock.
And the revalution functionality is usefull if we are talking for one or two items.
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Hi Experts,
Partial Confirmation plus Partial Rejection from Ariba(Suppliers network) could not be processed.
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Thank you and Warmest regards,
Ong Siyu Kim
AFON PTE LTD
+65 6412 0686

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Debit Stock
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