CRM 7.0 Campaign relevant pricing in ECC 6.0

Dear Friends,
My client has the following requirement:
Campaign specific pricing discount is maintained in CRM, how can I automatically determine the same campaign discount when a sales order is carried out in ECC 6.0 for the same customer.
Cheers,
Kam
Edited by: kam_crm on Dec 14, 2010 11:12 AM

Hi Michael,
I too have the same question and the link you've given is useful.But it does not explain what exactly steps are needed to make Campaign discount flow from CRM to ECC and how does it happen.
Can campaign discount condition records be maintained in ECC as well?
thanks
Jaggi

Similar Messages

How to activate campaign specific pricing in r/3 sales order

Hi experts,
How to activate campaign specific pricing in r/3 sales order .In the pricing procedure for particular condition type how value gets triggered even if u r not maintaining any condition records in VK11.
We are only maintaining campaign in CRM specific to product so can someone let us know how it gets triggered ion the above mentioned scenario.
It would be very usefull if someone can send the step by step procedure or a document relevant to this.
Usefull answers will be awarded subsequently!!!!!!!
Thanks in advance ,
Abhinav Mahul

Hi Abhinav,
You can determine your pricing in CRM for a Order/Quotation and can let it flow as it is without the pricing conditions to be uploaded to R/3.
please perform follwing Middleware settings for the same.
Excute transaction: SM30
Table/View name: SMOFPARSFA
Click on 'Maintain.'
Create a new entry
Key: R3A_SALES
Parameter: PRICINGTYPE
ParamVal: G
Determine campaign pricing in CRM and send the order into R/3.
Observe the pricing in R/3.
Best Regards,
Pratik Patel
Reward with Points!

CRM warranty products and related pricing

Dear Experts,
CRM 5.0
In our landscape, ECC is the leading system for product configuration and master data creation which then replicates into CRM. Now for a new business process we are planning to introduce warranties in CRM. I am aware of the standalone config for creating warranties in CRM but should the warranty products also be configured and created in ECC or can I go ahead and create them in CRM as we don't need the warranties to show in ECC.
Similarly, for pricing configuration, the leading system is ECC but we need to insert the pricing condition 1308 in CRM into the pricing procedure as it helps in warranty determination.
Could someone please advise how to achieve these?
Thanks
Ritwik

Hi Ritwik,
I am also facing the same issue where materials are created in ECC system and then the same need to be replicated to CRM, since I need to create the warranty products manually in CRM server, how do I link my ECC material and my warranty material created in CRM? Could you please advice with the help of examples and the transaction codes that you need to use,
Kind Regards
Atul

Errors in Pricing replication ECC to CRM 2007.

Hello,
When loading the price customizing from ECC to CRM I run into problems. I have loaded the object DNL_CUST_CNDALL.
When I check the application log in transaction SLG1 (Object COND_EXCHANGE, Subobject CUSTOMIZING), I see the following error messages:
Table PRCC_COND_PPD has been posted in the database with errors
Message no. CND_MAP155
Table PRCC_COND_PP has been posted in the database with errors
Message no. CND_MAP155
Table /SAPCND/CTLISTI has been posted in the database with errors
Message no. CND_MAP155
Table FGDC_COND_P has been posted in the database with errors
Message no. CND_MAP155
Table /SAPCND/T685 has been posted in the database with errors
Message no. CND_MAP155
Table PRCC_COND_CT has been posted in the database with errors
Message no. CND_MAP155
The following error message repeats for several hundred condition types:
Error converting field FIELD_TIMESTAMP into /SAPCND/T685 for condition type BI00.
Message no. CND_MAP181
I have reviewed OSS-notes relevant to these error messages and implemented:
- Note 905554 - Error in the initial download of DNL_CUST_CNDALL
I then loaded DNL_CUST_CNDALL again. This did not solve the issue.
I then checked:
- Note 314588 - Errors during correction of /SAPCND/T685-FIELD_TIMESTAMP
I ran report /SAPCND/RV12N001 for some of my condition tables, for example:
Application: CRM
Usage: PR
Table Number: CUS908
I then got the following error message:
Condition table CNCCRMPRCUS908 has a field with initial name
Message no. /SAPCND/GENERATOR040
I then checked:
- Note 514952 - Download of customer-specific tables
I followed the steps in the note, but with no result.
I can see that the entry in table /SAPCND/T681 for
KAPPL            CRM
KVEWE            PR
KOTABNR          CUS908
is incomplete.
Any help much appreciated.

Hi Ashwini
How to download pricng records from ECC to CRM system
I have downloaded objects DNL_CUST_CNDALL, DNL_CUST_PRD
But pricing condition msater data is not showing in CRM system.
Kindly help me in resolving the issue
Best regards
Raghu ram

Locking issue SAP CRM 4.0 and SAP R/3 ECC 5.0

Hi all, I have a problem that I would like to share before creating any OSS message. I have connected our CRM 4.0 environment to our new SAP R/3 ECC 5.0 environment and am faced with a strange problem. All middleware settings seem to be correct, business partners, products, pricing and all are replicated correctly. However when I create a sales document in CRM it gets replicated to R/3 correctly but it remains locked by my RFC user, preventing me from making changes to the replicated document. The BDoc status remains 'in process' and for some reason the lock is not being removed. Does anyone have seen a similar situation and how was it solved? Thanks, Tiest.

Tiest,
This problem may not only be applicable for the combination of CRM 4.0 and ECC 5.0, but for other combinations of CRM and R/3 backend systems as well.
I've bee facing the same problems with CRM 4.0 and R/3 4.70
First check your inbound and outbound queues in both CRM and ECC (Tcode SMQ1 and SMQ2). If no queues are 'hanging', then check the status of your BDoc's.
There are some good OSS notes that help you on these problems.
Hope this helps you...
Regards, Jacques

Campaign transfer to the ECC

Hi Gurus,
I am new to the CRM, I would like to know the purpose of transfer campaigns to ECC?
What are various scenarios where we have to transfer the campaigns to ECC?
Thanks in advance

Hi Devi,
CRM product dont have any provision to manage financials, and hence has to depend on any Third party or SAP R/3 solution.
In SAP R/3 there is a module called as PS (Project Systems) wherein various projects can be tracked (For example, Trade show, Building Construction etc), and it can be linked to Revenues and Cost specific to the project.
CRM Campaigns when are transfered to R/3 would be reflected as PS elements.
And hence in future all the Sales done would be posted as Revenue to this PS and all the expenditures done to run the campaign (e.g. Advertisement etc) would be posted as Cost to this PS element.
And hence, efficiency of the campaign can be easily known.
Best Regards,
Pratik Patel
Reward with Points!

CRM service order - Follow on processing in ECC

Dear Experts,
We create a service order in CRM. It contains service items as well as spares in it. If I configure the same order type and item category in ECC, would this replicate as it does not at the moment.
What needs to be done to make it reflect in ECC transaction VA03?
Thanks
Ritwik

Thanks

Partner redetermination in CRM for the replicated Sales contract from ECC

Hello Friends,
We are facing a typical issue, Our sales process is, we are creating Sales contract in ECC and replicating it in CRM. Problem area is we want to determine the Employee with the Territory ID in the CRM. Issue is the User will not be aware, who is the Employee responsible for the particular Sold to Party at the time of creation in ECC.
Config details:
1. Partner function related to Contracts are
    Sold to Party
    Ship to Party
    Bill to
    Payer
    Employee Responsible
    Employee _ Territory
2. Sales Contract is created in ECC and replicates in to CRM
3. Created Z partrner function for Employee_Territory and access seq assigned is 0030:Preeceding docyment>Territory>User
4. All the Partner function in ECC are determined through the Source as Sold to, except Employee_Terrritory, which is manual
5. Partner function value is manually maintained for Employee_territory in ECC sales contract
6. When replicated to CRM, I want this Employee_Territory to be redetermined based on the Territory attributes like Business partner Zip code
Kindly let me know, how to achieve it through configuration or if there is any BADI which requires minimum development.
Thanks,
Anup Bansal

Hey!
You can use badi COM_PARTNER_DETERM to determine partnter function based on Determination Sources.
You might also use user-defined callback function to realize your business requirement based on event handle technology.

What is the standard field in CRM to store the VAT number from ECC

Dear gurus,
I am trying to find if we have "VAT number" as standard field in CRM. I tried finding in CRM but could not find.
The requirement is to bring the "VAT number" data from ECC to CRM.
So if there is any corresponding CRM field to store that then it would be easy. Please let me know if you know of this field in CRM. Thanks for your help in advance.
thanks,
Randhir

Hello Randhir,
In CRM, there is no seperated field to store VAT numbers like in ECC. In CRM, we have a table control TAX NUMBERS on business partners -> identification tab which stores tax numbers.
Below is the way how the tax number flow and work in ECC and CRM for a sample country IT.
In ECC -
On customer master , you will see fields such as VAT reg. number, TAx number1, tax number 2 and so on. Thus when you create a customer for country IT, you enter the required tax numbers.
In CRM -
you enter tax numbers on the identification tab. here we dont find different fields, but there are different tax types introduced for each country. Thus for VAT numbers, the tax type is IT0. This tax type is always of the format - <country ISO code>'0'. Thus for DE we have DE0. The concept of tax type is not there in ECC.
The tax number transfers from ECC to CRM automatically assign a tax type depending on the country and field. And this functionality is available in all CRM systems.
In CRM. tax numbers are stored in table DFKKBPTAXNUM.
Hope this information is helpful.
Best regards,
Rimzhim.

V_NL - AFS - Dimension Relevant Pricing

Are there any AFS experts out there who have used the net price list transaction code V_NL. It seems that this report will not work if I use the AFS Dimension Relevant (price by size) setting on my pricing condition type. Has anyone been successful with this?

Are there any AFS experts out there who have used the net price list transaction code V_NL. It seems that this report will not work if I use the AFS Dimension Relevant (price by size) setting on my pricing condition type. Has anyone been successful with this?

CRM Sales Order Not getting transfer to ECC System

Hi,
We had created one sale order in CRM and created sale order is not getting transfer to ECC system. BDOC are ending into error status and following are the error which is getting generated
ERP adapter is called
item is not to invoice0000000010
Service that caused the error: CRM_1O_DELTA_MOB_MBDOC_SRV
We had cross check the item category in CRM and ECC system and it seem to be fine.
We had tried opening the document and it is gettinh opened suceesfully also.
In case if any one had face this issue then please let me know the solution step to get this issue resolved.
With Regards
Ankush Rai
9423404043

Hi Anukush,
To replicate a sales order from CRM to ECC you should have following prerequisties.
1. Master Data: Customer, material should exist in both the system
2.Organization Structure like Sales Org, Division, Distribution Channel (Sales Area) should exist in both the system
3.Same Document Type,Item Category, Item Category Determination should exist in both the system
4.Same Number Range should exist in both the system
Best Regards,
Rajendra Sonawane

Alert in crm when the order is changed in ecc

HI All,
When an ECC order is changed/cancelled then an alert should be generated in the alert inbox of the crm user. Please suggest if such a scenario is possible. We dont have XI in place.
In such scenarios can we have the alert category defined in the ECC system and the alert triggered from CRM system by pointing the rfc connection in SALRT1 to crm system.
Please suggest.

Hey
Please open this question in ECC forum since this is not part of XI.
To answer your question,you should be able to achieve this by configuring CCMS on ECC or on Solution manager.
Thanks
Aamir

CRM Marketing - Email Campaign

We are implementing CRM 4.0 for executing Email Marketing.
Can someone let me know how we can get a list of all bounced emails in an email campaign.
thanks
Prakash

Hi Gregor,
Well..we are planning to upgrade to 5.0 by end of the year. Before we upgrade, we are looking for a solution.
We are also using open rate tracking realized by custom development. This will be impacted if the user opens the bounced emails as it would be recorded as an opened email which in turn will impact the open rate.
I can may be get the bounced emails into CRM and process them to get the list. But it does not sound worth while since we are planning to upgrade soon.
I thought there could be some other way we can track the bounced emails.
Thanks for your inputs.
Prakash

Transfer pricing conditions ( Ecc) to Customs Duty Types (GTS)

Hi Experts,
We are currently using ECC 6.0 with GTS 7.0.
In GTS 7.0 , the option to Map the Customs Duty type to Pricing condition type does not appear. Can you share where I can look for the same
The condition records from proforma Invoice (ECC) are transferred to GTS Customs Declaration.
However, we have certain condition types with calculation type as percentage in ECC which need to flow over to GTS.
1. What changes need to be carried in the corresponding boldcustoms duty type configurationbold in GTS to ensure that we get a correct data transfer..
2. what unit type / currency needs to be maintained to map the "%" appearing in condition record value (ECC) to the customs duty value (GTS).
Regards
Jasmit

Thank you Sathya,
I attempted to navigate via the given path but could not locate the option of having the assignments there.
The condition type that is in scope of the dicussion is already getting transferrred to GTS via the standard mechanism( we havent modified the BAdI for this)
However, the issue being encountered is that te condition record value holds a percentage figure.. this in turn is not getting mapped to the currency of customs duty type .
How do I achieve this mapping in GTS ... Do i need to modify the BAdi to carry out the calculation before transferring this to GTS or alternatively some standard configuration in GTS can help me achieve this mapping.
Regards
Jasmit

CRM Marketing Event Campaigns

Dear friends,
How can i carry out events in any campaign about promoting a product for example as i want to have an invitation list to include the business partners that i will send invitations to them but after the event i want to record who attend the event and who not to record the revenue that came from this business partners as they send me customers after the event.
Best regards,
Mohamed
Edited by: mohamed_egypt on Dec 10, 2011 12:03 PM

Hi Mohamed,
-> Create a Marketing survey having a questionaire
-> Create a Mail form which contains Data to be send to customers.
-> Create a Target group(TG) based on required Business Partner's to be contacted.
-> Next use a Campaign automation scenario , where in Campaign element is attached with created Mail form , Survey and TG.
-> Use corresponding Campaign automation workflows.
-> Start automation process.
Finally once the Automation process is completed (after certain period) check the count and Contact statistics accoridngly in each step.
Also use reports in WEBUI.
Campaign Effectiveness
Campaign Effectiveness
Campaign Response over Time
Marketing Contact List
Marketing Contact Summary
Campaign Revenue over Time
Campaign Revenue and Costs
Hope this helps.
Regards,
Anup

CRM 7.0 Campaign relevant pricing in ECC 6.0

Similar Messages

Maybe you are looking for