CRM survey through the (service SICF) webgui

Hello,
I am facing a problem with the questionnaire.
when we are activating the service webgui through sicf and access the questionnaire in the activity there is an error ..
Problem: I have a questionnaire that i have defined through the CRM_SURVEY_SUITE and have assigned the questionnaire to a transaction type " Activity " now in this Questionnairei have the push button of " SAVE" and " RESET"
When i access this questionnaire through the SAP GUI on pressing the SAVE button in the questionnaire the version number is generated and on saving the transaction the transaction number gets generated.
However when i am accessing the same through the web gui on pressing the SAVE Button in the questionnaire there is an error message saying " page cannot be displayed"
Pls suggest what needs to be done to resolve this error
Rds
DP

Sorry for the delay in reply!
I tried the solution mentioned but did not work.
Let me tell you one more thing that the CRM On Demand environment i am using has recently moved from R16 to R17. I tried with the same xml in R16 and could login but not able to do it in R17. So does this have any effect on this. What change i have to do for R17?
Thanks

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