Crystal Report XI Formula Workshop Window disappeared

I'm been trying to write a report using Crystal Reports XI. Which I am having problems with, but at this time my main concern is... whenever I click on the Formula Workshop the application totally hangs and the box never comes up. You can here it beep like the window should be hiding but I have been unable to find. I usually run 2 screens and it is not on the other screen. I am a PC person more than a Crystal Report person and can't find it anywhere. I tried to run a repair and that didn't work either. I can kit esc to unlock everything but i need this to build some formulas. Suggestions?

Hi,
That's usually because the Formula Editor is 'lost in space'. Here's are two ways to get around this:
Resolution 1:
1) Open Crystal Reports on any machine with dual monitor setup
2) Click on the Conditional Formatting button (x+2) of any field
3) Now, with Crystal Reports open and in focus use Alt + Space, then M, then Arrow key, and then move your mouse around
4) The Formula Editor window which was earlier off-screen should appear from one of the sides of the screen
5) Re-open the report and the Formula Editor should show up on the Primary Display hereafter
Resolution 2:
1) Open the Registry Editor (Start > Run > regedit)
2) Browse to HKEY_CURRENT_USER\SOFTWARE\BUSINESS OBJECTS\SUITE 11.0\Crystal Reports\Formula Workshop
3) Change the value data for Editor Position as 10,10,10,10
Let me know how this goes!
-Abhilash

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Hi vbmaayah,
CR is not supported anymore by MSFT. Here is the official support forum:
http://scn.sap.com/community/crystal-reports/
Best regards,
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
Click
HERE to participate the survey.

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The CIC contact information you can find in the following SAP note:
Note 560499 - Global Support Customer Interaction: Telephone/fax/e-mail
u2026.
Business Objects customers:
Contact information for Business Objects # new support telephone numbers, all numbers available 24 hours 7 days a week
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USA     T: 1 866 8907686 (toll-free)
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Canada     T: 1,866 6603577 (toll-free)
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APJ
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China Telekom     T: 10800 4900088 (toll-free)
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=====================================================================================================
Object reference not set to an instance of an object.
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.
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0d66f8bc 75f7fe4a cachemanager+0x8935
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Ludek
Follow us on Twitter http://twitter.com/SAPCRNetSup
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