Crystal Reports upgrade

I'm currently looking at the options for migrating off Crystal Reports V10. Two options have been put forward by my IT supplier - Crystal Reports XI and Business Objects XI.
Can anyone offer advice on the Business Objects XI option? Is it easy to 'convert' reports we have already developed/published using Crystal Reports V10? What level of training will the developers need? And do you require a 'business objects universe' (we do not currently use a universe).
Also - what is the correct product name of the latest version of Business Objects for report development?
cheers

Hi Phil,
As you have mentioned that you are using Crystal Reports V10 and also that you are not using the Universe, then you can go ahead with Crystal Reports XI.
THe Business Objects XI comes with the Universe Designer and the other reporting tools such as Desktop Intelligence (DeskI) and Web intelligence (WebI), Import Wizard, Publishing Wizard and Report Conversion Tool etc.
The latest version of Business Objects is Business Objects XI 3.1 and for Crystal Reports is CR 2008.
Regards,
Abhijeet T.

Similar Messages

Visual Studio 2005/2008 and Crystal Reports versions/upgrade questions.

I've tried posting this question on the MSDN forums and gotten no response.
I've downloaded and installed VS 2008 Beta 2.   The versions on the Crystal Reports files included are 10.5.0.1806
I'm currently using VS 2005, with the included Crystal Reports. The versions on those files are 10.2.0.xxxx. I've created an desktop app (in VB) which stores it's data in a database and uses the CR 10 runtime merge modules to generate a report.
I was considering upgrading the Crystal Reports version to XI. I would like to allow customers to modify my delivered report with their own licensed copy of CR XI. I am not providing any functionality within my app to create or modify the delivered .rpt or use it outside my application.
Questions:
Do I need to update the runtime files to CR XI to support rpt files modified with CR XI? Current runtime files are being delivered with the CR 10 merge module.
I see a Crystal Reports for Visual Studio upgrade to CR XI.
Can I update the merge modules to CR XI and still use the CR for VS2005 for development?
Does it make any sense to update CR for VS 2005? Or to get the full CR XI Developer edition? My usage of CR functionality is very limited.
Would there be any benefit to waiting for the release of VS 2008?   How does that change the scenario?
How does Crystal Reports for Visual Studio fit in with the Crystal Reports Lifecycle? It's not mentioned on Business Objects End of Life Dates page . Crystal 10 has a Patch EOL of 31-Dec-07.   Does this apply to CR for VS 2005? Where does 10.5 fit in?
My main concern is allowing customers with CR XI to change the format of my delivered .rpt to run with my app. Adding their company name, logo, etc.   My testing show a CR XI report still works with my current app. But, going forward, what should I deliver and what do I need to use to continue development?

To use Reports designed in XI, you need to use XI or higher runtime, running them in older versions may work, but you may encounter unforeseen issues doing so.
If you are to use VS2005 for development you need to use XI Release 2 (11.5) runtime.
If you are going to use VS2008 for development you need to use Crystal Reports 2008 with Service Pack 0.
The support end of life for versions of Crystal Reports bundled with Visual Studio are linked to what Microsoft's lifecycle for the product is. Generally if there is a workaround for the issue that is simple enough, there will not be a patch created.
The changes you are expecting the customer to do can be accomplished with our RAS SDK which is available without using enterprise starting with Crystal Reports XIR2 SP2.

Crystal Report Windows Forms Viewer Error in 1 Workstation after upgrade of PL

Hi all,
We just upgraded SAP from 8.82 PL02 to 8.82 PL15.
Afterwards, in just 1 workstation, Crystal Reports layouts have Crystal Report Windows Forms Viewer error I attach.
Before the upgrade this error did not happen.
No permissions or authorizations were changed in the workstation.
The Crystal Reports layouts remain working fine in server and in the other workstations.
In the workstation following are installed:
- Operating System Windows 7;
- Microsoft .NET Framework 4.5;
- SAP Crystal Reports runtime engine for. NET Framework;
- Crystal Report 2008 Runtime SP6;
- Microsoft SQL Server 2008 R2 Native Client.
All, but the operating system, are equal to the other workstations.
User has edit access to SAP folders, temp and access to the attach path.
We already uninstalled SAP client and client agent and re-installed it but with no avail.
Can anyone help me?
Thanks in advance.
Best regards,
Pedro Mariano

Hi San Xu,
Thank you for your input.
However I'm facing problem with each software is suitable.
I installed SAP Crystal Reports for SAP Business One (CR 2011 V14.0.4.738), but with no avail.
Thanks in advance.
Best regards,
Pedro Mariano

Crystal report 10- pdf version upgrade to 1.4

Hi,
Presently we are using Crystal report 10 to generate reports in pdf format.
The version in which pdf's are generated in 1.3
We would like to upgrade pdf the version to 1.4
Could anyone please advise what is the way forward on this?
Thanks.
Regards,
Jiten

Hi,
Can you please Reply to this post how you sorted out so that it may be useful for one's who read this Thread.....
Thanks & Regards
Karthik Sivakumar.

Upgrading Crystal Reports XI Release 2 to CR 2008: Where is ReportDocument

I am attempting to upgrade our .NET Crystal Reports code from Crystal Reports XI Release 2 on Visual Studio 2005 SP1 to Crystal Reports 2008 on the same compiler. We use the ReportDocument interface and I can't seem to find it in the new Crystal Reports 4.0 managed directory. Here's the top of the .header file that worked in the old environment:
#using <CrystalDecisions.Shared.dll>
#using <CrystalDecisions.CrystalReports.Engine.dll>
#using <CrystalDecisions.Enterprise.InfoStore.dll>
using namespace CrystalDecisions::Shared;
using namespace CrystalDecisions::CrystalReports::Engine;
With that code in place, I get compiler errors indicating that the packages can't be found:
c:\dev\sources\videoview_6_6\video\nextlink\reportfaxservice\NReportFaxServiceImpl.h(13) : fatal error C1107: could not find assembly 'CrystalDecisions.Shared.dll': please specify the assembly search path using /AI or by setting the LIBPATH
environment variable
If I comment out the lines as follows and add in the ReportDefModel (the only dll that appears to have a ReportDocument symbol):
// #using <CrystalDecisions.Shared.dll>
// #using <CrystalDecisions.CrystalReports.Engine.dll>
#using <CrystalDecisions.Enterprise.InfoStore.dll>
#using <CrystalDecisions.ReportAppServer.ReportDefModel.dll>
// using namespace CrystalDecisions::Shared;
// using namespace CrystalDecisions::CrystalReports::Engine;
using namespace CrystalDecisions::ReportAppServer::ReportDefModel;
Then, I get compiler errors like this:
NReportFaxServiceImpl.cpp(306) : error C2039: 'Close' : is not a member of 'CrystalDecisions::ReportAppServer::ReportDefModel::ReportDocument'
        c:\dev\businessobjects\common\4.0\managed\crystaldecisions.reportappserver.reportdefmodel.dll : see declaration of 'CrystalDecisions::ReportAppServer::ReportDefModel::ReportDocument'
NReportFaxServiceImpl.cpp(941) : error C2039: 'Load' : is not a member of 'CrystalDecisions::ReportAppServer::ReportDefModel::ReportDocument'
        c:\dev\businessobjects\common\4.0\managed\crystaldecisions.reportappserver.reportdefmodel.dll : see declaration of 'CrystalDecisions::ReportAppServer::ReportDefModel::ReportDocument'
NReportFaxServiceImpl.cpp(950) : error C2039: 'SetParameterValue' : is not a member of 'CrystalDecisions::ReportAppServer::ReportDefModel::ReportDocument'
        c:\dev\businessobjects\common\4.0\managed\crystaldecisions.reportappserver.reportdefmodel.dll : see declaration of 'CrystalDecisions::ReportAppServer::ReportDefModel::ReportDocument'
NReportFaxServiceImpl.cpp(974) : error C2039: 'ExportToDisk' : is not a member of 'CrystalDecisions::ReportAppServer::ReportDefModel::ReportDocument'
        c:\dev\businessobjects\common\4.0\managed\crystaldecisions.reportappserver.reportdefmodel.dll : see declaration of 'CrystalDecisions::ReportAppServer::ReportDefModel::ReportDocument'
Here's line 306 of that source file, for example:
NReportFaxServiceImpl::~NReportFaxServiceImpl()
     DESTLOG( LOG_NREPORTSERVER, "NReportFaxServiceImpl::~NReportFaxServiceImpl", "[[[]]]" );
     RFaxCloseServerHandle( _hRightFaxServer );
     // close all the report documents
        IDictionaryEnumerator^ enumReportDocuments = _mapReportDocuments->GetEnumerator();
        while( enumReportDocuments->MoveNext() )
         Object^ reportName = enumReportDocuments->Key;
         ReportDocument^ crReportDocument = dynamic_cast<ReportDocument^>(enumReportDocuments->Value);
/* line 306 */         crReportDocument->Close();
Can anyone advise me of the correct #using directive to specify to pull in the ReportDocument object?
Thanks.

Okay, we seem to be getting somewhere. I switched the /AI directive to point to the managed/dotnet2 directory, but then I get the following warning:
c:\dev\sources\videoview_6_6\video\nextlink\reportfaxservice\NReportFaxServiceImpl.h(15) : fatal error C1107: could not find assembly 'CrystalDecisions.Enterprise.InfoStore.dll': please specify the assembly search path using /AI or by setting the LIBPATH environment variable
NMAKE : fatal error U1077: 'c:\dev\VisualStudio\VC\bin\cl.EXE' : return code '0x2'
So, I commented out the following line in the header:
#using <CrystalDecisions.Enterprise.InfoStore.dll>
Then, I get the following error when I try to make the project:
NReportFaxServiceImpl.cpp(982) : error C3624: 'System::Drawing::Printing::PrinterSettings': use of this type requires a reference to assembly 'System.Drawing'
NMAKE : fatal error U1077: 'c:\dev\VisualStudio\VC\bin\cl.EXE' : return code '0x2'
Here is line 982:
                    crReportDocument->PrintToPrinter(1, false, 0, 0);
So, I'm assuming that maybe I need to provide an assembly search path to both the managed and the managed/dotnet2 directories. Is that correct? If so, is order dependent between those two /AI directives.
Thanks.

Crystal Reports ClickOnce install fails after upgrade to run time 13.0.2

I realize this is very similar to two other posts but the ClickOnce failure was not addresses in the two threads I found.
Visual Studio 2010 V 10.0.40219.1 SP1Rel
.NET Framework V 4.0.30319 SP1Rel
Crystal Reports for .NET Framework 4.0 BuildVersion=13.0.2.469.Cortez_CR4VS (from ProductId.txt in the download folder)
Application was original developed using CR BuildVersion=13.0.1.220.Cortez_CR4VS
So since I upgraded this week, if a user clicks the Launch link on the deployment web page the application loads the appl;ication update and starts. Does not even check with Crystal Reports but everything seems to work.
The new version of the Crystal Reports runtime tries to install for users I have that enjoy clicking the run button. The install fails and points at a log file, the key part of which is
Installing using command 'C:\WINDOWS\system32\msiexec.exe' and parameters ' -I "C:\DOCUME1\clyle\LOCALS1\Temp\VSDC8.tmp\Crystal Reports for .NET Framework 4.0\CRRuntime_32bit_13_0_2.msi" -q '
Process exited with code 1603
Status of package 'SAP Crystal Reports Runtime Engine for .NET Framework 4.0' after install is 'InstallFailed'
Uninstalling the previous version manually alleviates the failure as does manually running the msi on the target machine. But that kind of defeats the purpose of ClickOnce. Looking at product.xml that accompanies the runtime download I see it tests for the 13.0.2 version and bypasses the install if it finds it but it does not check for earlier versions.
Another thread I read indicated changing the switches in the install command would work but I am not clear on how to do that from ClickOnce, I cannot locate where the command is being given. Is there a way to get it to test for previous versions and delete them or force an overwrite using the ClickOnce?

Ludek,
Did this issue above every get resolved?
Here is what I have:
ClickOnce, Windows form app that uses Crystal. I upgraded to VS 2012 and Crystal right along
with it.
I only want the 32bit version to install, even on 64bit
machines. I have modified the
product.xml file to allow for this. Also
have some machines with version 13.0.0 and 13.0.1 of the Crystal ClickOnce msi
file. Would like to get everyone up to
13.0.6.
I am doing ALL this testing on clean VMWare installs.
Windows 7 x64 and Windows XP x86.
I force the 32bit install in the product file. (This I believe
is working correctly) And I do a version check, this is where the problem comes
in… Below, from the product file:
<InstallChecks>
    <RegistryCheck
Property="CRRuntime32Version" Key="HKLM\SOFTWARE\SAP
BusinessObjects\Crystal Reports for .NET Framework 4.0\Crystal Reports"
Value="CRRuntime32Version" />
</InstallChecks>
Note to path in the registry. This path which is installed
by CR is different for Win7 vs WinXP, not sure why? In Win7 the path is:
HKLM\SOFTWARE\Wow6432Node\SAP
BusinessObjects\Crystal Reports for .NET Framework 4.0\Crystal Reports
Also if you have version 13.0.0 installed there is no entry
in the registry for the version number at all!
The log file also show that it can’t find the version if 13.0.0 is
installed.
Admittedly the error log shows that it is somehow finding
the version if it is 13.0.1 (nothing for 13.0.0)? But even though I have it set
to skip the 13.0.6 install if the version check is 13.0.1 or higher Crystal
attempts to install anyway, and it fails in the process, halting the entire
ClickOnce install.
In summary. I need to
be able to check the version currently installed and update it to 13.0.6. This fails and seems to be a bug?   Hopefully there is a work around.
Thanks,
Jim
The product.xml file I have modified is below for review.
<?xml version="1.0" encoding="utf-8" ?>
<Product
xmlns="http://schemas.microsoft.com/developer/2004/01/bootstrapper"
ProductCode="SAP.CrystalReports14.NET.2.0"
>

<PackageFiles>
    <PackageFile Name="CRRuntime_32bit_13_0_6.msi"
      HomeSite="http://downloads.businessobjects.com/akdlm/crnetruntime/clickonce/CRRuntime_32bit_13_0_6.msi"
      PublicKey="30818902818100cbc8f3d8b4bc4db86f150116f4ad7f2fd2d91d29ae6f752c2aa6489cbda10670a0b97b8840d03dd8d082bfb985882b1278504bdd15a1f2a00b629cd70bf26d94b3933a9647a12c819ca67acd1c32ac942e1b824aad4fd8e8a989c45cf4a13770fe2b233f598ea06b62081174be6b7701f347612c126d42c2f9b759ff00164eb30203010001"/>
</PackageFiles>
<RelatedProducts>
    <DependsOnProduct Code="Microsoft.Net.Framework.2.0" />
    <DependsOnProduct Code="Microsoft.Data.Access.Components.2.8" />
</RelatedProducts>
<InstallChecks>
    <RegistryCheck Property="CRRuntime32Version" Key="HKLM\SOFTWARE\SAP BusinessObjects\Crystal Reports for .NET Framework 4.0\Crystal Reports" Value="CRRuntime32Version" />
</InstallChecks>
<Commands Reboot="Defer">
    <Command PackageFile="CRRuntime_32bit_13_0_6.msi"
      Arguments=''
      EstimatedInstalledBytes="50000000"
      EstimatedInstallSeconds="220">
      
      <InstallConditions>
        
        
        
        
        <BypassIf Property="CRRuntime32Version" Compare="VersionGreaterThanOrEqualTo" Value="13.0.1"/>
        
        <FailIf Property="AdminUser" Compare="ValueEqualTo" Value="false" String="AdminRequired"/>
        
        <FailIf Property="Version9x" Compare="VersionLessThan" Value="4.10" String="InvalidPlatformWin9x"/>
        
        <FailIf Property="VersionNT" Compare="VersionLessThan" Value="5.00" String="InvalidPlatformWinNT"/>
      </InstallConditions>
      <ExitCodes>
        <ExitCode Value="0" Result="Success"/>
        <ExitCode Value="1641" Result="SuccessReboot"/>
        <ExitCode Value="3010" Result="SuccessReboot"/>
        <DefaultExitCode Result="Fail" FormatMessageFromSystem="true" String="GeneralFailure" />
      </ExitCodes>
    </Command>
</Commands>
</Product>

Upgrade to PT 8.51 - Crystal Reports 2008 is defaulting to old PT version

Hi Folks:
As part of upgrading to Peopletools 8.51, a developer is making sure Crystal Reports 2008 works on his workstation.
The install when smoothly where a custom or delivered report can be opened.
However, with the report open - choosing menu option"Verify Database" results in a prompt to login with the old version of Peopletools (i.e. 8.48.10).
The old version of PT was removed from the workstation but CR 2008 still prompts for the 8.48 PT version.
A re-install of 8.51 was completed - same result.
Has anyone run into this?
Is there a way to get CR 2008 to use the 8.51 PT version?
Cheers

plz check below points.
env variable
sync customized report in new crystal 2008
check window version
check installation guide

Upgraded to Crystal Reports XI R2 - Project needs to be upgraded

Post Author: GlennH
CA Forum: Crystal Reports
Two issues I am facing:
1. Whenever I open my existing project that I have added Crystal capabilities to I get a message box stating that "One or more projects in Solution "..." needs to be updated to use Crystal Reports XI Release 2. If you choose "Yes", the update will be applied permanently. If you choose "No", some design-time features may not work properly. Would you like to upgrade your solution?"
For this message box I always click "Yes" - everytime I open the project. Apparently permanent is not permanent!
2. After I click "Yes" above I always need to add the following two references to my web project in order to get my web solution to build without errors. The errors state something to the effect that the version referenced in my project does not match version so-and-so.
So, the problem is I can not open or build the project without user intervention. It has been frustrating for me, but will be a show-stopper when we go into the automated build process.
I am running VS 2005 with SP1 on Windows XP SP2. All project files and the .sln file are writeable.
Any help would be appreciated.
Thanks,
Glenn

Post Author: jcm746
CA Forum: Crystal Reports
Having same problem. Found out that the upgrade=yes option was removing some of the assemblies in the web.config file. I now answer no every time I start VS2005.
John

Crystal Reports Duplexing issues after upgrading to SP5

Our Application Software Vendor uses Crystal Reports XI as their reporting tool. Recently we upgraded our application software which included upgraded from CR XI SP3 to SP5. Since then we've experianced problems printing some of the reports in DUPLEX mode. All our printers are set up to print DUPLEX by default. Since they upgrade, many of our reports have begun to print SINGLE SIDED even though EVERYTHING should print in DUPLEX. This only occurs if the report is to print to the users DEFAULT printer. If the user changes printers before running the report, it prints correctly in DUPLEX mode. I opened the reports in the CR designer and changed the preinter setting to select the DEFAULT printer. This worked in a couple of instances, but not for most of the reports. Any input/suggestions would be greatly appreciated.

I create all Crystal reports using the HP III driver as the designeted printer and have for 10 + years.. It is the generic HP driver Seems to solve alot of printer problems that i have encountered reqardless of what printer they are actually using.
This is not used to replace the users print driver, just within the actual creation of the Reports.
Good Luck.

How to upgrade Crystal report to 10.5.3700

Hi All,
I have standalone Crystal report 10 and VS2008 Professional 2008 SP1 Installed.
the version number for crystal report shown for Crystal report 10 with SP6 is 10.0.1.2522
the version number for VS2008 built in crystal report is 10.5.1943.
I have a project that crystal report is designed by 10.5.3700 so that when I try to open the rpt file .
I get an error says I some feature will be disabled becase the rpt file is designed by late version.
How Can I upgrade both the buildin part and standalone part of report design to 10.5.3700?

try opening the rpt file in the visual studio and saving it again. it should be able to upgrade the reports to the newer version.
for upgrading the project to use the 10.5 references / dlls you will need to remove the 10.0 references from the project and add the 10.5 ones.

Crystal Reports 2011 Upgrade edition not installing

Hi, I bought Crystal 2011 upgrade on Friday and have been trying to install it. It seems to complete the installation but in the end I get this error message after clicking on Finish button.
Missing installdir reg key for installiverse, required for uninstall.
Key: SOFTWARE\SAP BusinessObjects\Suite XI 4.0\Installer\aurora
Value: Path
Checking the Crystal Directory under Program Files showing only Chart Support subdirectory.
Need some help with this issue.

1. Download the latest version of the installation package for Crystal Reports 2011. To verify the version of extracted package, open productid.txt file located at: {installation package}\DATA_UNITS\CrystalReports\.
Make sure it is not less than 14.0.2...
2. Where to download Crystal Reports 2011 installation from: - free trial from SAP Online shop http://www.sap.com/solutions/sapbusinessobjects/sme/freetrials/index.epx - from SDN Community page http://service.sap.com/sap/bc/bsp/spn/bobj_download/main.htm - from Service Market Place http://service.sap.com/sbop-downloads Note: downloads from all above listed locations are fully functional product installations. Trial version defined by expiring key code, not by functionality limitations.
3. Copy the installation package to a hard drive if possible to avoid any networking issues.
4. Login to the machine as Local ADMINISTRATOR.
5. Temporary disable any kind of firewall, antivirus, network security etc., if possible.
6. On the latest versions of Windows, even if logged in as local Administrator, right-click the setup.exe and select "Run as Administrator". If do not have Administrator account, right click "Run as" Select current user and uncheck the "Protect my computer and data from unauthorized program activity".
7. Make sure there is enough space on the computer. If not sure about the space, run "Custom" installation with minimum components. Non-mandatory components could be added at any time.
8. Finally, if there is an existing "InstallData" folder under C:\Program Files (x86)\SAP BusinessObjects rename it to "InstallDataOLD"

Upgrade Crystal Reports 8 to 2008

hello,
do you guys know if there's a tool or a way that guarantees an upgrade path from crystal reports 8 to crystal reports 2008?
i have a custom who's interested in upgrading like 150 reports. I was wondering if there are ways or tools to do so and if there are limitations to those tools
thanks!

Hi Nabile,
Please let us know where you are using this reports ? On Enterprise or on a stand alone system. If you are using these reports on Enterprise as James Terry said you may have to migrate it to CR Enterprise 9 or 10 and then you have to migrate it to Crystal Reports 2008 Server.
If you are using stand alone system then you will have to pen each report in CR 2008 and refresh and save the report.
There will not be any problem while migrating reports, it will migrate entire report including sub report / formatting / formulas (complex / simple) / images etc without any problem.
In CR 8 you can add / modify the SQL which is generated by CR through DatabaseShow SQL. If you have any report with modified SQL then you will have problem. The modifications will not get carried in CR 2008. Other than this you will not have any problem.
Thanks,
Sastry

Upgrading the report version from Crystal Reports 10 to Crystal Reports 11 without REDESIGN

Post Author: Chakradhar
CA Forum: Upgrade to XI 3.0
HI All, Please provide a solution for this.. Is there any way to upgrade the version of a report without redesigning the report? If we upgrade the report without redesign, dont we lose the special features of the new version? Actually i want to the change the report version from Crystal Reports 10 to Crystal Reports 11. Thanks..

Post Author: rodneyaz
CA Forum: .NET
I'm having the same issue. Worked fine for me in XI, but stopped working when I upgraded XI to XI R2.
Please post a follow-up if you get this resolved! Thanks!
RodneyAZ

Upgrading a Report from Crystal Reports 10 to Crystal Reports 11

Post Author: Chakradhar
CA Forum: Upgrade to XI 3.0
HI All,
Please provide a solution for this..
Is there any way to change the version of a report without redesigning the report?
If we upgrade the report without redisign, dont we lose the special features of the new version.
Actually i want to the change from Crystal Reports 10 to Crystal Reports 11.

Hi Chakradhar,
You can open an older version of the report in a new version of designer and just saving it again will automatically convert the version to the new version. To utilized new features you must modify the report and add the new features.
Cheers,
Muhammad

Crystal Report Server XI R2 - Upgrade MySQL to 5.0 or 5.1?

Although SP4 for Crystal Report Server XI R2 contains mySQL v 4.1.23, there are security vulnerabilities which are only addressed in 4.1.24 and 4.1.25. These versions are not in release in binary form from mysql.com, as 4.1 is no longer supported.
To address the security vulnerabilities, an update of mySQL to 5.0 or 5,1 may be required, but a straight upgrade from 4.1 to either of these versions does not seem to work - CMS cannot connect to the new database version.
Can anyone provide some guidance on how to patch mySQL from 4.1 to 5.0 or 5.1 for Crystal Report Server XI R2, or whether there is another way of addressing the security vulnerabilities in 4.1.23?
Thanks
Paul

Answered my own question. Managed to upgrade to 5.0 following this process, but follow these instructions with care...
1. Stop all CMS services in Config Manager.
2. Go to Add/Remove programs and click "change" for Crystal Reports Server XI. Click on "Modify" then change the entry for MySQL4.1.13a to "Entire Feature will be unavailable" (from Enterprise -> Server Components -> Servers - > Central Management Server). This will remove the existing mySQL version and any data/license key information/customisation, so be wary.
3. Install the desired version of mySQL.
4. Use the MySql command line to create a new database - "create DATABASE BOE115;"
5. In the Central Config Manager, select the CMS and display its properties. Select the Dependencies tab and remove the old version of mySQL and add the new version. Click on the Config tab, then Select Datasource. Select mySQL driver, then complete the details for the newly created database. Once complete it will still produce an error, at which point you need to select the options to Re-create the Current Datasource.
6. Once the datasource is sucessfully recreated, restart the Crystal service in the Config Manager.
7. Open the Config tool, and add your license key. Then Re-Enable all the servers within the Servers page.
8. Any other customisation or preferences would need to be re-applied.
This worked for me, but obviously take care as your existing mySQL database will be completely removed during the process.

Crystal Reports upgrade

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